Qureos Mentor

Vplak India Pvt ltd.

Job Title: Team Leader &ndash; Operations Location: Gurugram Company: VPLAKSalary Range: &#8377;3.0 LPA &ndash; &#8377;6.0 LPAJob Overview:We are looking for a detail-oriented and process-driven Team Leader &ndash; Operations to oversee day-to-day business operations and lead a team for smooth execution. The candidate will be responsible for managing workflows, ensuring operational efficiency, and meeting organizational goals.Key Responsibilities:<ul><li>Supervise daily operations and ensure timely execution of tasks.</li><li>Lead, guide, and motivate a team to meet productivity and quality standards.</li><li>Coordinate with cross-functional departments (sales, logistics, accounts, customer support) for seamless operations.</li><li>Monitor KPIs, prepare MIS reports, and share performance insights with management.</li><li>Identify process gaps and recommend improvements for efficiency.</li><li>Handle escalations and resolve operational challenges effectively.</li><li>Ensure compliance with company policies and operational guidelines.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business, Operations, or related field.</li><li>3&ndash;6 years of experience in operations, with at least 1&ndash;2 years in a team-leading role.</li><li>Strong organizational and problem-solving skills.</li><li>Proficiency in MS Excel, reporting, and ERP/CRM tools.</li><li>Ability to handle pressure and manage multiple priorities.</li><li>Excellent leadership and communication skills.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;50,000.00 per monthWork Location: In person

Team Leader - Operations

Job Title: Operations Manager Salary: &#8377;4,00,000 &ndash; &#8377;6,00,000 per annum Location: Gurugram, Haryana Job Type: Full-timeAbout VPLAK: VPLAK is a fast-growing e-commerce and service-oriented company delivering quality products and seamless customer experiences. Our culture thrives on teamwork, innovation, and operational excellence. We&rsquo;re looking for a driven Operations Manager to oversee and optimize our daily processes while leading a high-performance team.Key Responsibilities:<ul><li>Manage and streamline daily operational activities across departments.</li><li>Monitor KPIs and operational metrics to ensure efficiency and cost-effectiveness.</li><li>Lead, train, and mentor operations staff to achieve targets.</li><li>Coordinate with sales, customer service, and logistics teams for smooth order execution.</li><li>Implement process improvements to enhance productivity and service quality.</li><li>Resolve escalations and operational challenges in a timely manner.</li><li>Prepare and present performance reports to senior management.</li><li>Ensure compliance with company policies and regulatory requirements.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field (MBA preferred).</li><li>3&ndash;5 years of experience in operations management, preferably in e-commerce or retail.</li><li>Strong leadership, organizational, and multitasking abilities.</li><li>Proficient in MS Office Suite; knowledge of CRM/ERP tools is a plus.</li><li>Excellent problem-solving and decision-making skills.</li><li>Ability to work under pressure in a fast-paced environment.</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;50,000.00 per monthWork Location: In person

Operations Manager

Key Responsibilities:<ul><li>Order Management: Efficiently process orders through the VPLAK Admin portal, managing pickups and deliveries while adhering to GST laws. Ensure timely dispatch, monitor shipments, and resolve any delays promptly.</li><li>Vendor Management: Research, verify, and negotiate with vendors to maintain productive relationships that align with company protocols.</li><li>Logistics Coordination: Collaborate with logistics partners to ensure on-time deliveries. Manage COD remittances, weight disputes, and billing issues while following courier guidelines.</li><li>Customer Communication: Handle customer inquiries through calls, emails, and WhatsApp. Maintain high response rates and ensure timely communication as per service level agreements (SLAs).</li><li>Team Oversight: Train and monitor interns/executives to enhance team productivity. Report any errors or losses promptly.</li><li>Strategic Operations Development: Communicate with upper management to establish strategic operational goals and develop long-range plans to achieve them.</li><li>Budget Management: Create and manage the organization&rsquo;s fiscal operating and capital budget while monitoring expenses.</li><li>Performance Monitoring: Oversee operational performance of both internal and external service providers, ensuring optimal facility conditions and occupant satisfaction.</li></ul>Requirements:<ul><li>Proven experience in vendor management with strong selling, negotiation, and convincing skills.</li><li>Excellent communication skills for effective customer interaction.</li><li>Strong leadership abilities with experience in team handling.</li><li>Detail-oriented approach to order management with a commitment to error-free output.</li><li>Ability to build relationships with courier services and manage multiple tasks efficiently.</li><li>Quick decision-making skills based on operational requirements.</li></ul>Why Join Us?<ul><li>Competitive Salary: Earn between &#8377;16,000 - &#8377;20,000 per month based on your experience.</li><li>Performance Bonuses: Enjoy additional incentives including quarterly and yearly bonuses for outstanding performance.</li><li>Dynamic Work Environment: Be part of a collaborative team that values innovation and efficiency.</li><li>Career Growth Opportunities: We are committed to your professional development and offer pathways for advancement within the organization.</li></ul>Job Type: Full-timePay: &#8377;18,000.00 - &#8377;25,000.00 per monthWork Location: In person

Operations Executive

Job Description &ndash; Operations AnalystCompany: Vplak India Pvt. Ltd. Location: Gurugram Experience Required: 2&ndash;4 Years Salary Range: &#8377;3,00,000 &ndash; &#8377;6,00,000 per annumAbout VplakVplak India Pvt. Ltd. is a rapidly growing company, committed to operational excellence and innovation. We are looking for a detail-oriented and analytical Operations Analyst to support our business operations, optimize processes, and improve efficiency.Roles &amp; Responsibilities<ul><li>Monitor and analyze day-to-day business operations to identify gaps and opportunities for improvement.</li><li>Prepare and manage MIS reports, performance dashboards, and operational KPIs.</li><li>Support senior management with data-driven insights for better decision-making.</li><li>Coordinate with internal teams (Sales, Supply Chain, HR, Finance) to ensure smooth workflows.</li><li>Evaluate processes and recommend cost-effective, efficient solutions.</li><li>Work on process automation, SOP development, and compliance tracking.</li><li>Assist in vendor management, purchase tracking, and resource allocation.</li><li>Identify operational risks and develop mitigation strategies.</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations, or related field (MBA preferred).</li><li>2&ndash;4 years of proven experience as an Operations Analyst / Business Analyst.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Proficiency in MS Excel, SQL, and data visualization tools.</li><li>Excellent communication and coordination skills.</li><li>Ability to multitask, prioritize, and work under pressure.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;40,000.00 per monthWork Location: In person

Operations Analyst

Job Title: HR Manager Location: Gurugram Company: VPLAKSalary Range: &#8377;3.0 LPA &ndash; &#8377;6.0 LPAJob Overview:We are looking for a skilled and experienced HR Manager to lead the Human Resources function. The HR Manager will be responsible for developing HR strategies, managing recruitment, driving employee engagement, and ensuring compliance with policies and labor regulations.Key Responsibilities:<ul><li>Lead end-to-end HR operations including recruitment, payroll, and compliance.</li><li>Develop and implement HR policies and procedures aligned with company objectives.</li><li>Manage employee lifecycle: onboarding, engagement, performance management, and exit.</li><li>Partner with business leaders to support workforce planning and organizational growth.</li><li>Handle employee relations, conflict management, and grievance resolution.</li><li>Oversee training &amp; development programs to enhance employee skills.</li><li>Monitor HR metrics and prepare periodic reports for management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Human Resources or related field.</li><li>4&ndash;7 years of HR experience, with at least 2+ years in a managerial role.</li><li>Strong knowledge of HR functions, labor laws, and compliance.</li><li>Excellent leadership, communication, and decision-making skills.</li><li>Ability to work in a fast-paced, growth-oriented environment.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;50,000.00 per monthWork Location: In person

HR Manager

We are seeking an experienced and strategic HR Head to lead our Human Resources function. The HR Head will be responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization. This includes talent acquisition, organizational development, performance management, training, employee relations, and compliance. The ideal candidate is a proactive leader with strong business acumen and a passion for creating a high-performing culture.Key Responsibilities:<ul><li>Strategic HR Leadership</li><li>Design and implement HR strategies aligned with the company&rsquo;s vision and goals.</li><li>Partner with senior leadership to drive organizational change and workforce planning.</li><li>Talent Acquisition &amp; Management</li><li>Lead recruitment efforts to attract top talent.</li><li>Develop and manage onboarding, succession planning, and retention strategies.</li><li>Performance &amp; Culture</li><li>Build and maintain a performance-driven culture with clear KPIs and development plans.</li><li>Oversee implementation of employee engagement and recognition programs.</li><li>Compliance &amp; Risk Management</li><li>Ensure legal compliance with labor laws and HR best practices.</li><li>Update policies and procedures in line with local and international standards.</li><li>Compensation &amp; Benefits</li><li>Develop competitive compensation and benefits strategies.</li><li>Monitor market trends and adjust policies to retain and attract talent.</li><li>Learning &amp; Development</li><li>Drive a learning culture through training and professional development programs.</li><li>HR Operations &amp; Systems</li><li>Oversee HR operations, including HRIS, documentation, audits, and reporting.</li><li>Streamline HR processes through technology and automation.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>10+ years of progressive HR experience, with at least 5 years in a leadership role.</li><li>Strong knowledge of labor laws, HR systems, and HR best practices.</li><li>Proven experience in change management, employee relations, and leadership coaching.</li><li>Exceptional communication, interpersonal, and decision-making skills.</li><li>Experience in [industry, e.g., manufacturing, IT, healthcare] is preferred.</li></ul>Key Competencies:<ul><li>Strategic thinking and problem-solving</li><li>Integrity and confidentiality</li><li>Leadership and influence</li><li>Collaboration and team development</li><li>Results orientation and accountability</li></ul>Job Type: Full-timePay: &#8377;400,000.00 - &#8377;800,000.00 per yearWork Location: In person

HR Head

Job Title: HR Generalist Location: Gurugram Company: VPLAKSalary Range: &#8377;3.0 LPA &ndash; &#8377;5.0 LPAJob Overview:We are looking for a proactive and people-oriented HR Generalist to manage core HR functions, including recruitment, employee engagement, performance management, and compliance. The ideal candidate will play a key role in building a positive work culture and aligning HR practices with business goals.Key Responsibilities:<ul><li>Handle end-to-end recruitment: sourcing, screening, and onboarding.</li><li>Manage HR operations such as attendance, payroll coordination, and employee records.</li><li>Support performance management processes (appraisals, feedback cycles, goal setting).</li><li>Drive employee engagement activities and retention strategies.</li><li>Ensure compliance with labor laws, company policies, and HR best practices.</li><li>Act as a point of contact for employee queries and grievance handling.</li><li>Prepare HR reports and maintain MIS data.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>2&ndash;5 years of proven experience as an HR Generalist or in a similar role.</li><li>Strong knowledge of HR operations, labor laws, and compliance.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Proficiency in MS Office and HRMS tools.</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;40,000.00 per monthWork Location: In person

HR Generalist

Join Vplak India Pvt ltd. and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.