Qureos Mentor

VYAPARAVIJAYAM TRADES & AGENCIES PVT.LTD

Job Role:Responsible for recovering loan instalments/dues from customers, ensuring timely collections, reducing delinquency, and maintaining healthy portfolio quality while adhering to company policies and compliance norms.Key Responsibilities:1. Collection &amp; Recovery<ul><li>Visit customers for EMI/instalment collections as per schedule.</li><li>Follow up with overdue customers through phone calls, field visits, and reminders.</li><li>Ensure timely recovery of pending amounts to minimize Non-Performing Assets (NPA).</li><li>Negotiate repayment plans with defaulting customers when required.</li></ul>2. Customer Interaction<ul><li>Educate customers about repayment schedules, penalties, and consequences of defaults.</li><li>Provide support and guidance to customers facing temporary financial difficulties.</li><li>Maintain professional and respectful behavior while dealing with customers.</li></ul>3. Documentation &amp; Reporting<ul><li>Maintain accurate records of collections, receipts, and recovery status.</li><li>Submit daily/weekly/monthly reports on collection performance.</li><li>Handle cash/cheque collections and deposit them as per company policy.</li></ul>4. Compliance &amp; Policy Adherence<ul><li>Follow RBI/NBFC guidelines and company&rsquo;s code of conduct during collections.</li><li>Avoid unethical practices or coercive methods.</li><li>Ensure proper documentation for settlements and closed accounts.</li></ul>5. Coordination &amp; Support<ul><li>Work closely with the branch/credit control team to resolve disputes.</li><li>Provide feedback to management on repayment trends and customer issues.</li><li>Support legal/collection agencies in escalated cases if required.</li></ul>Skills &amp; Competencies Required:<ul><li>Good communication and negotiation skills.</li><li>Persuasion and customer-handling ability.</li><li>Knowledge of NBFC loan products and repayment structures.</li><li>Ability to work in the field and travel extensively.</li><li>Basic record-keeping and reporting skills.</li><li>High level of integrity and adherence to ethical practices.</li></ul>Qualification &amp; Experience:<ul><li>Education: Minimum 10+2 / Graduate preferred.</li><li>Experience: 0&ndash;2 years in collections/recovery (NBFC/banking/finance sector preferred).</li><li>Languages: Fluency in local language; working knowledge of English is an advantage.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Sales & Collection Executive

Join VYAPARAVIJAYAM TRADES & AGENCIES PVT.LTD and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

VYAPARAVIJAYAM TRADES & AGENCIES PVT.LTD

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Sales & Collection Executive