Qureos Mentor

W. Lee Flowers

Overview: 
To ensure that Lowes Foods guest service and department operation is maintained in the dairy/frozen food department.
 
Responsibilities: 
1. Provide polite, friendly interactions with all guests and co-workers.
 
2. Stock, rotate and condition all dairy/frozen product on shelves according to Lowes Foods standards and productivity guidelines.
 
3. Maintain neat and safe work area to allow guests to shop without agitation.
 
4. Maintain organized, inventoried, rotated and dated overstock in the cooler/freezer areas.
 
5. Minimize damage and shrink through proper inventory control, rotation of shelves and overstock, and proper product handling.
 
6. Assist with unloading and verifying merchandise upon delivery to the store.
 
7. Responsible for ordering milk, eggs, and other dairy/frozen product to maintain proper product level, rotation, and inventory control.
 
8. Responsible for maintaining organized paperwork associated with ordering and proper stock loss documentation procedures.
 
9. Maintain sanitation standards on the sales floor and in the cooler/freezer areas.
 
10. Performs front end duties as necessary to ensure No Noticeable Wait standard is upheld and maintained.
 
11. Prepare dairy and frozen food departments for grocery inventory.
 
12. Works with Receiver and Store Manager to meet guest demand for DSD frozen and dairy items.
 
13. Orders and merchandises all ad items to maximize sales and profits.
 
14. Performs all other duties as assigned by management.
 
Qualifications: 
1. Friendly, outgoing personality.
 
2. Ability to work well with others.
 
3. Ability to lift 60 lbs. occasionally and 40 lbs. constantly.
 
4. Ability to read and understand information and direction.
 
5. Demonstrate ability and willingness to learn multiple tasks and technical requirements of the job.
 
6. Effective communication and guest service skills.
 
7. Must be subject to temperature fluctuations that come from working in and around the dairy/frozen department.
 
8. Ability to bend, kneel, stand, push/pull stock carts and operate pallet jack for extended periods of time.
 
Boost
 
#LI-RM3

Lead Dairy/FF Clerk FT

Overview: 
To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies.
 
Responsibilities: 
1. Maintenance of Guest Service Standards
 
a. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all times.
 
b. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.
 
c. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.
 
d. Trains cashiers to call additional hosts to the front end as dictated by guest needs and established daily call-up list.
 
e. Handles guests and hosts requests, refunds, overrides, and check approvals promptly, and professionally.
 
f. Ensures front end is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.
 
g. Is a positive role model for all front end hosts in speech, manner, dress, hygiene, and integrity.
 
h. Ensures all unused check lanes are blocked off when not is use.
 
i. Monitors and enforces all other front end policies related to Asset Protection and Shrink Control.
 
2. Training and Development of Front End Hosts
 
a. Provides training and direction to hosts not meeting the front end standards.
 
b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.
 
c. Provides constant on-the-job feedback to front end hosts about performance to maintain front end service level.
 
3. Process guest orders (including performing as a cashier or guest service clerk).
 
4. Perform all other duties as assigned by management.
 
Qualifications: 
1. Friendly, outgoing personality.
 
2. Ability to work well with others.
 
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
 
4. Ability to read and understand information and direction.
 
5. Knowledge of front end operations.
 
6. Ability to supervise people including training and development.
 
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
 
8. Effective communication and guest service skills.
 
9. Ability to stand for extended periods of time.
 
10. Demonstrate successful use of math skills.
 
11. Ability to work well with computers.
 
#LI-RM3

Guest Service Leader PT

Overview: 
To ensure that Lowes Foods guest service and departmental operation is maintained in the grocery department..
 
Responsibilities: 
1. Provide polite, friendly interactions with all guests and co-workers.
 
2. Stock, rotate, and condition all grocery product on shelves according to Lowes Foods standards and productivity guidelines.
 
3. Maintain neat and safe work area to allow guests to shop without agitation.
 
4. Maintain organized, inventoried backstock in the backroom area.
 
5. Minimize damage and shrink through proper inventory control, rotation of the shelves and overstock, and proper product handling.
 
6. Assist with unloading and verifying merchandise upon delivery to the store.
 
7. Maintain sanitation standards on the sales floor and in the backroom area.
 
8. Communicates temperature problems to supervisor (dairy and frozen food).
 
9. Performs front-end duties as necessary to ensure “no noticeable wait” standard is upheld and maintained.
 
10. Order product for aisles (as assigned by management).
 
11. Perform all other duties as assigned by management.
 
Qualifications: 
1. Friendly, outgoing personality.
 
2. Ability to work well with others.
 
3. Ability to lift 40 lbs. constantly 60 lbs. occasionally.
 
4. Ability to read and understand information and direction.
 
5. Knowledge of grocery operations.
 
6. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
 
7. Effective communication and guest service skills.
 
8. Ability to bend, kneel, stand, push/pull stock carts and operate pallet jack for extended periods of time. (Anyone under the age of 18 may not operate an electric pallet jack, baler, or use a box cutter.)
 
#LI-RM3

Grocery Stocker PT

Join W. Lee Flowers and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

W. Lee Flowers

About Company

Lead Dairy/FF Clerk FT

Guest Service Leader PT

Grocery Stocker PT