Qureos Mentor

Walgreens

<div><ul><li>Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.</li><li>
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.</li><li>
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.</li><li>
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.</li></ul><b>
Customer Experience</b><ul><li>
Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul><b>
Operations</b><ul><li>
Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.</li><li>
Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.</li><li>
Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.</li><li>
Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.</li><li>
Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.</li><li>
Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.</li><li>
Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.</li><li>
Ensures all designated pull &amp; quarantine item on-hands are updated and placed in the designated holding area.</li><li>
Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.</li><li>
Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.</li><li>
Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.</li><li>
Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.</li><li>
Supports keeping all counters and shelves clean and well merchandised.</li><li>
Knowledgeable of all store systems and equipment.</li><li>
Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.</li><li>
In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes any additional activities and other tasks as assigned.</li></ul><b>
Training &amp; Personal Development</b><ul><li>
Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.</li><li>
Obtains and maintains a valid pharmacy license/certification as required by the state.</li></ul><b>
Communications</b><ul><li>
Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.</li></ul></div>

Inventory Specialist

<div><b>Job Objectives</b><br>
<br>
Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers&rsquo; total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.<br>
<br>
<b>Job Responsibilities/Tasks</b><br>
<div><b>
Customer Experience</b></div><div><br>
</div><ul><li>
Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers&rsquo; needs, and informing customers of options.</li><li>
Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary</li><li>
Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.</li><li>
Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.</li><li>
Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.</li><li>
Engages with omni-channel solutions to enhance customer engagement/experience.</li><li>
Locates products in other stores or online if unavailable in the store.</li></ul><div><b>
Operations</b></div><ul><li>
Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.</li><li>
Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.</li><li>
Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.</li><li>
Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.</li><li>
Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.</li><li>
Implements company asset protection procedures to identify and minimize profit loss.</li><li>
Processes sales for customers and/or employee purchases on cash register.</li><li>
Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments as assigned.</li></ul><div><b>
Training &amp; Personal Development</b></div><ul><li>
Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.</li><li>
Maintains knowledge of competition, new product/brand launches, and overall industry trends</li><li>
Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.</li><li>
Attends training and completes e-learning modules requested by Manager or assigned by Corporate.</li><li>
Maintains professional appearance and image in compliance with company guidelines at all times.</li><li>
Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.</li><li>
Works collaboratively with Store Leadership to review goals and maintain product knowledge.</li></ul><br>
<b>
About Walgreens</b><br>
Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.</div>

Beauty and Wellness Consultant

Join Walgreens and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Walgreens

ABOUT_COMPANY

Inventory Specialist

Inventory Specialist

Inventory Specialist

Beauty and Wellness Consultant

Beauty and Wellness Consultant