Qureos Mentor

Warren Henry Automotive Group

<div>Position Overview:
<div>
This position will provide operations support to the Service department by maintaining contact with clients while providing excellent customer service, assisting with warranty services, and acting as a liaison between the service, sales and parts departments.</div>
Responsibilities:
<ul><li>Greet clients in a friendly and professional manner.</li><li>
Respond to overflow calls for the service department as needed.</li><li>
Confirm scheduled service appointments and re-schedules no show appointments.</li><li>
Schedule appointments for clients with special parts orders.</li><li>
Manage client and internal golf cart repair orders and related phone calls.</li><li>
Maintain timely and professional contact with Service Consultants.</li><li>
Review warranty repair orders and ensure all relevant paperwork is present to ensure proper submission.</li><li>
Scan warranty repair orders and maintain log of completion.</li><li>
Ensure Extended Warranty schedule is current.</li><li>
Responsible for internal repair orders.</li><li>
Provide support in vehicle delivery and/or pick up as needed.</li><li>
Maintain job knowledge regarding the brands and keeps abreast of new products, features, etc.</li></ul>
Qualifications:
<ul><li>High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.</li><li>
Valid driver license and clean driving record.</li><li>
Maintains a professional appearance.</li><li>
Excellent communication skills both oral and written.</li><li>
Strong customer service skills.</li><li>
Computer skills required: Proficiency in Microsoft Office (Outlook, Word, Excel, etc.)</li><li>
Able to work comfortable in a team environment and independently.</li></ul></div>

Service Operations Assistant - Audi Gainesville

Join Warren Henry Automotive Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Warren Henry Automotive Group

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Service Operations Assistant - Audi Gainesville