Qureos Mentor

Warrior Service Company LLC

<div><div><b>Warehouse Associate &ndash; </b><b>Columbia, MO</b></div><p></p><p><br>
Warrior Services Company provide Durable Medical Equipment, Mobility, and Access services to the federal government and commercial customers in different parts of the country, providing Home Medical Equipment (HME) and Services consisting of all types of DME, Home Oxygen Services, Sales and Repairs of Complex Rehab Power Mobility Devices to the Department of VA and other Federal Agencies.</p><div><b>
Job Description:</b></div><div></div><div><br>
We are seeking a dependable <b>Warehouse Associate</b> to support receiving, inventory, and distribution operations at our Columbia, MO facility. This role assists the local Manager in maintaining a safe, organized, and compliant warehouse environment. Responsibilities include receiving and inspecting shipments; labeling, storing, and tracking inventory; maintaining required Dept. of VA records; preparing and staging DME (Durable Medical Equipment), mobility, and accessibility equipment for delivery; assisting with loading vehicles; updating work orders; and coordinating outbound shipments <b>and using Salesforce to manage day-to-day warehouse operations. </b>The position works closely with delivery drivers, vendors, and Dept. of VA officials to schedule deliveries and provide order updates. As a <b>government contractor serving the Department of Veterans Affairs</b>, accuracy, compliance, and service quality are essential.</div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Assist warehouse manager in implementing company policies and vision</li><li>
Oversee receiving, warehousing, distribution, and maintenance operations</li><li>
Optimize warehouse layout for efficient space utilization</li><li>
Establish and enforce operational policies and procedures</li><li>
Ensure compliance with warehousing, handling, and shipping regulations</li><li>
Maintain high standards of health, safety, hygiene, and security</li><li>
Manage stock control and reconcile with data storage system</li><li>
Coordinate with clients, suppliers, and transport companies</li><li>
Place outbound calls to vendors and freight carriers to coordinate delivery schedules and provide order updates</li><li>
Monitor service quality and gather feedback</li><li>
Perform other assigned duties as required</li></ul><div></div><div><b><br>
Skills:</b></div><ul><li>
Proficient in warehouse management procedures and best practices</li><li>
Familiarity with warehouse and inventory software</li><li>
Demonstrated ability to implement process improvement initiatives</li><li>
Sound knowledge of warehousing Key Performance Indicators (KPIs)</li><li>
Hands-on experience with warehouse management software and databases</li><li>
Strong leadership skills and capability to manage staff</li><li>
Effective decision-making and problem-solving abilities</li><li>
Excellent communication skills</li></ul><div></div><div><b><br>
Qualifications:</b></div><ul><li>
High School Diploma &ndash; Required</li><li>
Warehouse Operations Experience - 1 to 3 years required</li><li>
Warehouse Inventory Control - 1 to 3 years required</li><li>
SalesForce CRM software - 1 to 3 years preferred</li><li>
Forklift experience &ndash; preferred</li><li>
Receiving experience - preferred</li><li><b>
Ability to pass a Background Check and Drug Test</b></li></ul><div></div><div><b><br>
Physical Demands:</b></div><ul><li>
Must be able to frequently lift 50lbs or more and move items of various weight and sizes.</li></ul><div></div><div><b><br>
Work Environment:</b></div><ul><li>
Warehouse in Columbia, MO</li></ul><div></div><p><b><br>
Job Type:</b></p><ul><li>
Full-time</li></ul><div></div><div><b><br>
Salary:</b></div><ul><li>
$20.00 - $23.00 per hour</li></ul><div></div><div><b><br>
Benefits:</b></div><ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Parental leave</li><li>
Referral program</li><li>
Vision insurance</li></ul><div></div><div><b><br>
Schedule:</b></div><ul><li>
8-hour shift; Monday to Friday 8a to 4:30p</li><li>
Day shift</li><li>
Overtime as needed</li></ul><div></div><div><b><br>
Ability to commute/relocate:</b></div><ul><li>
Columbia, MO: Reliably commute or planning to relocate before starting work (Required)</li></ul><div></div><div><b><br>
License/Certification:</b></div><ul><li>
Driver's License (Required)</li></ul><div></div><div><b><br>
Work Location:</b></div><div><ul><li>
In-person in Columbia, MO warehouse</li></ul></div><br>
Monday to Friday 8a to 4:30p<br>
40 hours per week</div>

Warehouse Associate - Columbia, MO

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>Portland, OR &ndash; Medical/Oxygen Technician</b></div><div></div><div><br>
Warrior Services Company LLC provides Durable Medical Equipment, Mobility, and Access services to the federal government and commercial customers in different parts of the country, providing Home Medical Equipment (HME) and Services consisting of all types of DME, Home Oxygen Services, Sales and Repairs of Complex Rehab Power Mobility Devices to the Department of VA and other Federal Agencies.</div><div></div><div><b><br>
Job Description</b></div><div><b>
Essential Duties and Responsibilities</b>:</div><ul><li>
Reports directly to the Respirator/Oxygen Operations Manager.</li><li>
Performs 90-day equipment checks, servicing oxygen supplies, filter replacement, and performing safety assessments.</li><li>
Become familiar with all DOT and FDA regulations as they pertain to oxygen.</li><li>
Completes route sheet accurately and returns in a timely manner.</li><li>
Provides veteran orientation, instructing on the proper use, maintenance, and safety of equipment.</li><li>
Works with veterans to solve a variety of problems, thereby acting as a company field representative.</li><li>
Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment.</li><li>
Completes delivery and picks up paperwork promptly and accurately, including route sheets, manifests, and patient/client documentation, returning paperwork to the appropriate facility personnel.</li><li>
Assists in cleaning and disinfecting rental equipment.</li><li>
Assists in minor repair work on home medical equipment within the scope of training.</li><li>
Requests additional stock for inventory as needed.</li><li>
Assists in inventory count as needed.</li><li>
Maintains a professional appearance and appears in proper company uniform.</li><li>
Assists in tracking down paperwork, signatures, charts, etc. as needed to complete orders.</li><li>
Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed.</li><li>
Takes &quot;on-call&quot; time on an agreed upon basis.</li><li>
Performs all office maintenance tasks as required.</li><li>
Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients/clients.</li><li>
Always markets the company in a positive and professional manner.</li><li>
Assumes other duties within scope of training as assigned by the Respiratory/Oxygen Operations Manager.</li><li>
Other duties as assigned.</li><li>
Duties and responsibilities may change at any time with or without notice.</li></ul><div></div><div><b><br>
Qualifications</b>:</div><ul><li>
High School Diploma required.</li><li>
1-2 years of DME (Durable Medical Equipment) Medical Delivery Driver and/or with Oxygen knowledge experience.</li><li>
Excellent communication skills, both written and verbal, to interact knowledgeably with customers/clients.</li><li><b>
Ability to pass a Background Check and Drug Test</b></li></ul><div></div><div><b><br>
Physical Demands</b>:</div><ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>
Must frequently lift and/or move up to 10 pounds.</li><li>
Must occasionally lift and/or move up to 50 pounds.</li></ul><div></div><div><b><br>
Work Environment</b>:</div><div><ul><li>
This job will require the employee to go into patient homes and hospitals for the set-up and service of medical devices.</li></ul></div><div></div><div><b><br>
Competencies</b>:</div><ul><li>
Problem Solving/Analysis</li><li>
Time Management</li><li>
Communication Proficiency</li><li>
Technological Capability</li><li>
Customer/Veteran Focus</li><li>
Collaboration</li></ul><div></div><div><b><br>
Job Type:</b></div><div><ul><li>
Full-time</li></ul></div><div></div><div><b><br>
Salary:</b></div><ul><li>
$21.00 - $25.00 per hour</li><li>
Overtime as needed</li><li>
On Call compensation</li></ul><div></div><div><b><br>
Benefits:</b></div><ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Parental leave</li><li>
Vision insurance'</li></ul><div></div><div><b><br>
Schedule:</b></div><ul><li>
8-hour shift</li><li>
Monday to Friday</li><li>
On call - rotation basis w/ other Portland Technicians</li><li>
Weekends as needed</li></ul><div></div><div><b><br>
Shift availability:</b></div><ul><li>
Day Shift (Required)</li></ul><div></div><div><b><br>
Work Location:</b></div><div><ul><li>
On the road in and around our Portland, OR territory up to 100 miles approx.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
Monday to Friday 8a to 4:30p<br>
40 hours per week</div>

Oxygen/Medical Delivery Technician - Portland, OR

<div><p><b>Customer Service Dispatcher/Router-on-site in Palm Springs, FL</b></p><p><b>
Monday to Friday 8a-4:30p OR 11a-8p</b></p><p></p><p><br>
As a CSR-Dispatcher, you will be responsible for assigning work to technicians and coordinating schedule dates with our customers; scheduling like that of a truck driver scheduler, where you plan routes well in advance. The role we need to fill involves creating detailed routes up to two weeks in advance for veterans on our reports, ensuring efficient service delivery. This position is critical to our success and will require strong administrative and communication skills. Also important with this position, is the ability to execute day-to-day tasks that will allow for delivery of outstanding service to our clients while meeting realistic margin and revenue expectations.</p><ul><li>
You will make initial contact to the new patients to confirm their address, phone number, and acquire an emergency/secondary backup contact number.</li><li>
You will contact the patients with emergency orders within 4 hours and schedules the home visit/delivery within 8 hours.</li><li>
You will answer calls and address them; accordingly, otherwise transfer them to the relevant department.</li><li>
You will provide patients (Veterans and other retail customers) and VA Officials with courteous customer service in person, over the phone, or via emailing in.</li><li>
You will provide timely resolution of customer complaints, concerns, and inquiries and record them in the complaint log.</li><li>
You will record adequate notes in the Customer Relationship Management platform of Salesforce. Please don&rsquo;t forget to set reminder notifications in Salesforce to do the required follow ups.</li><li>
Schedule technicians directly and indirectly according to client specifications and requests</li><li>
Arrange for necessary repairs to restore service and comfort to clients</li><li>
Communicate and relay information from technicians in the field to clients in real-time</li><li>
Prepare and monitor daily work lists</li><li>
Create work orders through our software and monitor through to completion</li><li>
Take incoming calls from clients and technicians in the field documenting service repair completion details</li><li>
Monitor electronic mailboxes for new service calls, requests for updates, and system-generated messages</li><li>
Operate in multiple software applications both internal and client driven</li><li>
Build and maintain strong, long-lasting client relationships</li><li>
You will call the patients with completed service appointments of the assigned service territories of the previous day to conduct Patient Survey for Quality Assurance.</li><li>
Communicate with the Technicians/Drivers to resolve any scheduling or home delivery concerns.</li><li>
You should respond effectively to customers rejecting their orders, determining the reason, and offering possible alternatives.</li><li>
You will prepare reports and correspondence as instructed by the supervisor.</li><li>
You should process and provide adequate response to the daily emails to the main order intake, as well as the assigned work email.</li></ul><div></div><div><b><br>
Work Location:</b></div><ul><li>
On-Site in Palm Springs, FL. Reliably commute or planning to relocate before starting work (Required)</li></ul><div></div><div><b><br>
Schedule:</b></div><ul><li>
Monday to Friday 8a-4:30p OR 11a-8p</li></ul><div></div><div><b><br>
Pay:</b></div><ul><li>
$20.00 - $22.00 per hour</li></ul><div></div><div><b><br>
Benefits:</b></div><ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Paid time off</li><li>
Parental leave</li><li>
Vision insurance</li></ul><div></div><div><b><br>
Position Requirements:</b></div><ul><li>
1 year of routing/dispatching experience with customer service (Required)</li><li>
1 year call center work experience (required)</li><li>
1 year of advanced scheduling experience</li><li>
1 year of heavy inbound phone and email inquiries that requires clear communication with both veterans and team members</li><li>
1 year of work experience managing both proactive scheduling and communication</li><li>
1 year working in a metrics-driven environment</li></ul><div><ul><li>
Technical Skills: Proficiency in scheduling and CRM software; familiarity with Salesforce is a plus.</li><li>
Professional etiquette with communication verbally and in writing</li><li>
Quick learner and willingness to be trained</li><li>
Ability to express empathy and integrity</li><li>
Results-driven mentality</li></ul></div><ul><li><b>
Ability to pass a background check and drug test</b></li></ul><div></div><div><b><br>
Shift:</b></div><ul><li>
8-hour shift</li></ul><div></div><div><b><br>
Work setting:</b></div><ul><li>
In-person in Palm Springs, FL</li><li>
Office environment</li></ul><br>
Monday to Friday<br>
8a to 4:30p<br>
OR<br>
11a to 8p<br>
40 hours per week</div>

CSR Dispatcher/Router-Oxygen and/or Non-Oxygen-West Palm Beach

<div><div><div><div><div><div><div><div><div><div><div><div><div><b>Oxygen / Medical Delivery Technician</b></div><div></div><div><br>
Warrior Services Company LLC provides Durable Medical Equipment, Mobility, and Access services to the federal government and commercial customers in different parts of the country, providing Home Medical Equipment (HME) and Services consisting of all types of DME, Home Oxygen Services, Sales and Repairs of Complex Rehab Power Mobility Devices to the Department of VA and other Federal Agencies.</div><div></div><div><b><br>
Job Description</b></div><div><b>
Essential Duties and Responsibilities</b>:</div><ul><li>
Reports directly to the Respirator/Oxygen Operations Manager.</li><li>
Performs 90-day equipment checks, servicing oxygen supplies, filter replacement, and performing safety assessments to Veterans in the Bend, OR area.</li><li>
Become familiar with all DOT and FDA regulations as they pertain to oxygen.</li><li>
Completes route sheet accurately and returns in a timely manner.</li><li>
Provides veteran orientation, instructing on the proper use, maintenance, and safety of equipment.</li><li>
Works with veterans to solve a variety of problems, thereby acting as a company field representative.</li><li>
Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment.</li><li>
Completes delivery and picks up paperwork promptly and accurately, including route sheets, manifests, and patient/client documentation, returning paperwork to the appropriate facility personnel.</li><li>
Assists in cleaning and disinfecting rental equipment.</li><li>
Assists in minor repair work on home medical equipment within the scope of training.</li><li>
Requests additional stock for inventory as needed.</li><li>
Assists in inventory count as needed.</li><li>
Maintains a professional appearance and appears in proper company uniform.</li><li>
Assists in tracking down paperwork, signatures, charts, etc. as needed to complete orders.</li><li>
Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed.</li><li>
Performs all office maintenance tasks as required.</li><li>
Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients/clients.<ul><li>
Always markets the company in a positive and professional manner.</li><li>
Assumes other duties within scope of training as assigned by the Respiratory/Oxygen Operations Manager.</li><li>
Other duties as assigned.</li><li>
Duties and responsibilities may change at any time with or without notice.</li></ul></li></ul><div></div><div><b><br>
Qualifications</b>:</div><ul><li>
High School Diploma required.</li><li>
1-2 years of DME (Durable Medical Equipment) Medical Delivery Driver and/or with Oxygen knowledge experience.</li><li>
Excellent communication skills, both written and verbal, to interact knowledgeably with customers/clients.</li></ul><div></div><div><b><br>
Physical Demands</b>:</div><ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>
Must frequently lift and/or move up to 10 pounds.</li><li>
Must occasionally lift and/or move up to 50 pounds.</li></ul><div></div><div><b><br>
Work Environment</b>:</div><ul><li>
This job will require the employee to go into patient homes and hospitals for the set-up and service of medical devices.</li><li>
On-call as needed to confirm coverage for urgent after-hours discharges and operational needs.</li></ul><div></div><div><b><br>
Competencies</b>:</div><ul><li>
Problem Solving/Analysis</li><li>
Time Management</li><li>
Communication Proficiency</li><li>
Technological Capability</li><li>
Customer/Veteran Focus</li><li>
Collaboration</li></ul><div></div><div><b><br>
Job Type:</b></div><div><ul><li>
Full Time</li></ul></div><div></div><div><b><br>
Salary:</b></div><div><ul><li>
$21.00 - $25.00 per hour</li></ul></div><div></div><div><b><br>
Schedule:</b></div><ul><li>
Monday to Friday 8a to 4:30p</li><li>
On-call on weekends as needed; on-call rotation with other technicians</li></ul><div></div><div><b><br>
Shift availability:</b></div><ul><li>
Day Shift (Required)</li></ul><div></div><div><b><br>
Work Location:</b></div><div><ul><li>
On the road in and around White City / Medford, Oregon</li></ul></div></div></div></div></div></div></div></div></div></div></div></div><br>
Monday to Friday<br>
40</div>

Oxygen Medical Delivery Technician - White City / Medford

<div><div><div><div><div><b>Oxygen Medical Equipment Delivery Technician&mdash;Roseburg, Oregon</b></div><div></div><div><br>
Warrior Services Company LLC provide Durable Medical Equipment, Mobility, and Access services to the federal government and commercial customers in different parts of the country, providing Home Medical Equipment (HME) and Services consisting of all types of DME, Home Oxygen Services, Sales and Repairs of Complex Rehab Power Mobility Devices to the Department of VA and other Federal Agencies.</div><div></div><div><b><br>
Job Description</b></div><div><b>
Essential Duties and Responsibilities</b>:</div><div><ul><li>
Reports directly to the Respirator/Oxygen Operations Manager.</li><li>
Performs 90-day equipment checks, servicing oxygen supplies, filter replacement, and performing safety assessments.</li><li>
Become familiar with all DOT and FDA regulations as they pertain to oxygen.</li><li>
Completes route sheet accurately and returns in a timely manner.</li><li>
Provides veteran orientation, instructing on the proper use, maintenance, and safety of equipment.</li><li>
Works with veterans to solve a variety of problems, thereby acting as a company field representative.</li><li>
Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment.</li><li>
Completes delivery and picks up paperwork promptly and accurately, including route sheets, manifests, and patient/client documentation, returning paperwork to the appropriate facility personnel.</li><li>
Assists in cleaning and disinfecting rental equipment.</li><li>
Assists in minor repair work on home medical equipment within the scope of training.</li><li>
Requests additional stock for inventory as needed.</li><li>
Assists in inventory count as needed.</li><li>
Maintains a professional appearance and appears in proper company uniform.</li><li>
Assists in tracking down paperwork, signatures, charts, etc. as needed to complete orders.</li><li>
Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed.</li><li>
Takes &quot;on-call&quot; time on an agreed upon basis.</li><li>
Performs all office maintenance tasks as required.</li><li>
Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients/clients.</li></ul></div><div><ul><li>
Always markets the company in a positive and professional manner.</li><li>
Assumes other duties within scope of training as assigned by the Respiratory/Oxygen Operations Manager.</li></ul></div><div><ul><li>
Other duties as assigned.</li><li>
Duties and responsibilities may change at any time with or without notice.</li></ul></div><div></div><div><b><br>
Qualifications</b>:</div><div><ul><li>
High School Diploma required.</li><li>
1-2 years of DME (Durable Medical Equipment) Medical Delivery Driver and/or with Oxygen knowledge experience.</li><li>
Excellent communication skills, both written and verbal, to interact knowledgeably with customers/clients.</li></ul></div><div></div><div><b><br>
Physical Demands</b>:</div><div><ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>
Must frequently lift and/or move up to 10 pounds.</li><li>
Must occasionally lift and/or move up to 50 pounds.</li><li><b>
Ability to pass a Background Check and Drug Test</b></li></ul></div><div></div><div><b><br>
Work Environment</b>:</div><div><ul><li>
This job will require the employee to go into patient homes and hospitals for the set-up and service of medical devices.</li><li>
On-call as needed for coverage for urgent after-hours discharges and operational needs.</li></ul></div><div></div><div><b><br>
Competencies</b>:</div><div><ul><li>
Problem Solving/Analysis</li><li>
Time Management</li><li>
Communication Proficiency</li><li>
Technological Capability</li><li>
Customer/Veteran Focus</li><li>
Collaboration</li></ul></div><div></div><div><b><br>
Job Type:</b></div><div><ul><li>
Full-time</li></ul></div><div></div><div><b><br>
Salary:</b></div><div><ul><li>
$18.00 - $23.00 per hour</li><li>
Overtime as needed</li><li>
On Call compensation</li></ul></div><div></div><div><b><br>
Benefits:</b></div><ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Parental leave</li><li>
Vision insurance'</li></ul><div></div><div><b><br>
Schedule:</b></div><ul><li>
8-hour shift</li><li>
Monday to Friday</li><li>
On call - rotation basis w/ other Technicians</li>
Overtime<li>-Weekends as needed</li><li>
Company Vehicle</li><li>
Company mobile technology</li><li>
Toll Pass/Gas Card</li></ul><div></div><div><b><br>
Shift availability:</b></div><ul><li>
Day Shift (Required)</li></ul><div></div><div><b><br>
Work Location:</b></div><div><ul><li>
On the road</li></ul></div></div></div></div><br>
Monday to Friday 8a to 4:30p<br>
40 hours per week</div>

Oxygen Medical Delivery Technician - Roseburg, Oregon