Qureos Mentor

Washington Metropolitan Area Transit Authority

<div></div><div><div><div><div><div><div>Job Description</div></div></div><br>
<div>
<div></div><div><div><div><p><b>MINIMUM QUALIFICATIONS</b></p><p><b>
Education</b></p><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Public Administration, Transportation, or a related field</li></ul><p>
o In lieu of a Bachelor&rsquo;s degree, a High School diploma or GED and four (4) years&rsquo; experience in research analysis, execution of a full range of administrative activities, including materials handling, preparation of executive correspondence, budget analysis, and/or organizational standards development</p><p><b>
Experience
</b></p><ul><li>A minimum of eight (8) years&rsquo; experience in research, analysis, and execution of administrative activities including personnel administration, administrative supplies/materials, preparation of executive correspondence, budget analysis, and organizational standard operating procedures development.</li></ul><p><b>
Certification/Licensure</b></p><ul>
<li>N/A</li></ul><p><b>
Preferred
</b></p><ul><li>Experience working in a transit environment</li></ul><p><b>
Medical Group</b></p><p>
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.</p><p><b>
SUMMARY</b>
</p><p>The Management Analyst is responsible for supporting daily operation of the various administrative functions (including personnel, procurement, budget, executive correspondence, complaints coordination/investigations, and special projects) within the Office to which it reports. The Management Analyst supports a broad range of internal control processes to maintain compliance with established policies, procedures, and contractual agreements through the use of tracking mechanisms and ongoing collaboration with team members.</p><p><b>
ESSENTIAL FUNCTIONS</b>
</p><ul><li>Assists in the development and execution of administrative procedures. Participates in hearings, meeting, and conferences as a representative of the Office and conducts follow-up with reports and/or recommendations, as appropriate. Serves as the Office&rsquo;s liaison on matters relating to passenger service operations.</li>
<li>Coordinates with various internal offices and other WMATA staff to ensure material procurements are executed in a timely fashion and are consistent with Authority policies and procedures</li>
<li>Prepares weekly controllable absenteeism reports and long-range budget and manpower requirement forecasts, including overtime forecasts. Reconciles position control numbers (PCNs) with Office of Management and Budget Services (OMBS).</li>
<li>Analyzes and prepares reports containing confidential information such as employee performance evaluations, personnel actions, and organizational changes.</li>
<li>Gathers, reviews, and analyze data related to EEO/EEOC and ADA complaints. Assists field personnel in administering Family Medical Leave Act (FMLA) actions in coordination with the Office of Fair Practices.</li>
<li>Monitors, reviews, coordinates, and investigates passenger complaints and commendations; initiates and recommends resolutions as necessary.</li>
<li>Conducts research on and prepares responses to internal/external customer complaints and related concerns.</li>
<li>Develops appropriate control systems and procedures to monitor expenses and to ensure that they do not exceed budgeted authorizations. Prepares recommendations to implement controls. Assists in the development of systems and procedures to improve financial and administrative management practices.</li>
<li>Analyzes current procedures, including those pertaining to incident reporting and recordkeeping for uniformity. Analyzes alternative strategies and procedures and recommends those which would more effectively and efficiently utilize office resources to maintain operational consistency.</li>
<li>Prepares periodic, operating performance reports of daily operating data to include statistical summaries, graphic presentations, and narrative interpretations. Identifies trends and recommends possible methods for improving the delivery of service, working with other staff as appropriate. Provide management with statistics that are used to determine the level of service being provided, and to determine where updates are required.</li>
<li>May oversee the Non-Revenue Fleet of vehicles and creates and maintains usage reports, informational dashboards and communications with internal clients.</li>
<li>Develops administrative controls for the procurement of services, materials, and supplies. Assists in developing procedures for managing inventory levels and expedites procurement actions.</li>
<li>Queries the human resources information system to monitor and recommend actions to improve absenteeism of the department&rsquo;s workforce. Monitors and facilitate the consistent and appropriate application of discipline throughout department.
</li><li>May support work selection processes for represented employees including verification that data is correctly entered in the human capital information system, to support compliance with applicable labor agreements for work selection and accuracy of personnel data.</li></ul><p><b>
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.</b></p><p><b>
Evaluation Criteria
</b></p><p>Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
</p><p>Evaluation criteria may include one or more of the following:</p><ul>
<li>Skills and/or behavioral assessment</li>
<li>Personal interview</li>
<li>Verification of education and experience (including certifications and licenses)</li>
<li>Criminal Background Check (a criminal conviction is not an automatic bar to employment)</li>
<li>Medical examination including a drug and alcohol screening (for safety sensitive positions)</li>
<li>Review of a current motor vehicle report</li></ul><p><b>
Closing</b></p><p>
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.</p><p>
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.</p></div></div></div></div></div></div></div><p></p>

Management Analyst

<div></div><div><div><div><div><div><div>Job Description</div></div></div><br>
<div>
<div></div> <div><div><div><p><b>Minimum Qualifications</b></p><p>
 <b>Education</b></p><ul><li>
Bachelor's Degree in Business Administration, Management Studies, Risk Management, Actuarial Science, Insurance Financial Management, or a related field of study.</li></ul><p><b>
Experience</b></p><ul><li>
A minimum of five (5) years of professional experience in risk management, specifically related to property, liability, and financial/professional insurance.</li><li>
 Proven experience in insurance brokering, underwriting, and contract insurance indemnification language.</li><li>
In depth knowledge of best practices as it relates to insurance regulations, transportation, and compliance requirements</li></ul><p>
 <b>Certification/Licensure</b></p><ul><li>
Possession of or be in the process of obtaining professional Risk Management designations such as the Associate in Insurance (AIC), or Associate in Risk Management (ARM).</li></ul><p><b>
Medical Group</b></p><p>
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.</p><p><b>
Summary</b><br>
<br>
The Insurance Analyst is the Subject Matter Expert and possesses the required education, training, and work experience of difficulty and complexed nature to primarily perform maintenance of insurance policies and conduct qualitative and quantitative analysis as delegated by the Insurance Director. Responsibilities include collecting information and documentation for underwriting and annual renewals processing, responds to requests for insurance requirements in contracts, payment of invoices, and ensures approvals and effectuation of policies, manages the Railroad Protective Insurance Program. The position stays updated on regulatory compliance requirements when managing contracts and knowledge of new trends in innovation. Optimizes the experiences of employees and customers, demonstrates, and promotes a sense of belonging and value to the organization and improves interactions.</p><p><b>
Job Duties</b></p><ul><li>
Processes and completes the annual renewal applications insurance policies, gathers and organizes support documentation, examines for completeness, and presents the completed applications to the Insurance Manager and Director of RISK for review and approval.</li><li>
Works closely with the Insurance Broker Account Managers on all day-to-day administrative tasks, which includes servicing and fielding questions from the Insurers.</li><li>
Assists the Director of Risk with the overseeing of the program coordination with WMATA Management regarding loss control and risk management activities and issues; develops strategies to optimize WMATA&iquest;s insurance coverage; and ensures all programs comply with mandated requirements.</li><li>
Serves as a liaison for the Insurance Department with other divisions, departments, and outside vendors and agencies; negotiates and resolves any identified issues.</li><li>
Transmits completed application packages to the Director of Risk to obtain any required signatures needed.</li><li>
Reviews renewal policy binders and identifies discrepancies in policy information. Escalates flagged discrepancies and notifies the Director RISK. Informs of renewal offers. Transmits signed/approved insurance policy renewal application packages to brokerage for submission to the commercial insurance markets.</li><li>
Reviews the scope of work in various contracts and real estate license agreements and crafts the insurance requirements.</li><li>
Participates in Procurement pre-bid Conferences to discuss WMATA's insurance requirements. Reviews insurance certificates and endorsements submitted by outside contractors to determine that the insurance complies with the contractual insurance requirements.</li><li>
Participates in policy renewal meetings with the Director RISK, brokerages, and commercial insurance markets on assigned lines of insurance.</li><li>
Supports Director RISK by performing evaluations of the various renewal proposals to the Treasurer on acceptance.</li><li>
Manages the Railroad Protective Insurance Program.</li><li>
Processes payments for insurance premiums and risk management consultant including the preparation of purchase requisitions in PeopleSoft, and initiation of MEADs (Metro Electronic Action Documents).</li><li>
Maintains file folders, binders, and policies of the lines of insurance including archiving insurance files with expirations dates more than five years.</li><li>
Promotes a community of practice and excellence to improve employee experiences. Ensures diversity, inclusion, equity, and accessibility for all individuals.</li><li>
Performs related duties as required.</li></ul><p><b>
Other Duties</b></p><ul><li>
Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.<br>
</li><li><b>
The </b><b>functions</b><b> listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.</b></li></ul><p><b>
Evaluation Criteria</b></p><p>
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.</p><p>
Evaluation criteria may include one or more of the following:</p><ul><li>
Skills and/or behavioral assessment</li><li>
Personal interview</li><li>
Verification of education and experience (including certifications and licenses)</li><li>
Criminal Background Check (a criminal conviction is not an automatic bar to employment)</li><li>
Medical examination including a drug and alcohol screening (for safety sensitive positions)</li><li>
Review of a current motor vehicle report</li></ul><p><b>
Closing</b></p><p>
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.</p><p>
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.</p></div></div></div></div></div></div></div>

Insurance Analyst

Join Washington Metropolitan Area Transit Authority and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Washington Metropolitan Area Transit Authority

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Management Analyst

Insurance Analyst