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Watchyourhealth.com India Private Limited

Customer Support Executive Lower ParelWe are looking for a proactive and detail-oriented Customer Support Executive to join our team. The ideal candidate will have strong communication skills, proficiency in Microsoft Excel, and the ability to manage customer queries efficiently. The candidate will also help resolve issues related to policies, technical errors, health insurance, and diagnosis concerns.Key Responsibilities:Customer Support &amp; Issue Resolution:Guide customers on understanding, updating, and adding insurance policies.Resolve queries related to policies, health insurance, medications, and reimbursements.Identify and analyze technical issues; coordinate with relevant departments for resolution.Handle diagnosis-related concerns, such as doctor availability and location mismatches.Provide timely and professional support via calls, emails, and in-person interactions.Support management in decision-making through accurate data insights.Requirements:Bachelor&rsquo;s degree in any field.0&ndash;3 years of experience in customer service, preferably in healthcare or insurance.Proficient in Microsoft Excel and Outlook.Excellent verbal and written communication skills.Strong attention to detail and a problem-solving mindset.Ability to multitask and manage priorities effectively.Pay: ₹20,000.00 - ₹22,000.00 per monthContact Information :Job Type: Full-timePay: ₹22,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Cusomer Service executive-Insurance

Join Watchyourhealth.com India Private Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Watchyourhealth.com India Private Limited

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Cusomer Service executive-Insurance