Qureos Mentor

Water for South Sudan

Water for South Sudan (WFSS) delivers direct, transformative, and sustainable services to the people of South Sudan by providing access to clean, safe water and improving hygiene and sanitation practices in areas of great need. Founded in 2003 by former &quot;Lost Boy&quot; of Sudan Salva Dut, WFSS is a U.S.-based 501(c)(3) nonprofit headquartered in Rochester, NY.WFSS is seeking a Digital Communications Lead to develop and executes Water for South Sudan&rsquo;s digital engagement strategy across all channels. Reporting to the Director of Development &amp; Communications, this hands-on role plans and produces digital content (including email campaigns, newsletters, social media, and web updates), manages campaign execution, and uses data to drive donor acquisition, engagement, and retention. The ideal candidate is a strategic thinker and storyteller who translates impact into compelling digital content and continuously optimizes performance through data-informed decisions.Job DutiesStrategic Planning &middot; Design, own, and implement the full digital strategy (content, campaigns, and channels) aligned with organizational goals&middot; Segment audiences and develop donor journeys for email, social, and digital campaigns to drive acquisition, engagement, and retention&middot; Ensure consistency of brand, voice, and messaging across all digital channelsDigital Execution and Channel Management &middot; Plan, build, and optimize digital campaigns across platforms (Google Ads, paid media, organic social), leveraging data to improve performance&middot; Manage social media ad spend&middot; Manage and produce social media content (calendar, posting, engagement) in alignment with segmentation and messaging strategy&middot; Oversee website content and user experience to ensure alignment with the organization&rsquo;s digital and engagement strategiesContent and Storytelling&middot; Coordinate with South Sudan team to gather impact stories, testimonials, and photo/video assets for digital content&middot; Produce and publish content for campaigns, newsletters, emails, social media, and website&middot; Provide light editing and organization of video and photo assetsData, Optimization, and Reporting&middot; Set, monitor, and report against key digital performance benchmarks (email open/click rates, campaign conversions, ad spend ROI, etc.)&middot; Analyze campaign and donor data to inform strategy adjustments and drive continuous learning and improvement&middot; Share insights and recommendations with colleagues to support organizational learning (internal knowledge sharing)Coordination and Collaboration&middot; Collaborate with the Director of Development &amp; Communications on content planning and donor communications&middot; Align digital communications with development, fundraising, and program activities&middot; Support the implementation of donor segmentation touchpoints and recognition through digital media&middot; Hire and manage consultants/vendors as needed for specialized digital, branding, or design workQualifications&middot; 5+ years of communications or digital marketing experience, with 2+ years in a lead/management role&middot; Demonstrated success developing and executing digital campaigns across email, social media, paid ads (Google Ads), and web, including audience segmentation and donor journeys&middot; Strong writing and donor communications skills (campaign content, storytelling, newsletters)&middot; Experience optimizing campaigns and managing ad spend, with ability to analyze and report on key performance metrics (email open rates, conversion, ad ROI, social engagement)&middot; Proficient in CRM and digital tools (Salesforce, social media management platforms such as Sprout Social, and CMS platforms such as Squarespace); working knowledge of Google Ads/Analytics&middot; Competent with basic design/editing and project management tools (e.g., Canva, Monday.com, Asana)Core Competencies<ul><li>Strategic &amp; Hands-On &ndash; balances long-term vision with day-to-day execution of digital content and campaigns</li><li>Story-Driven Communicator &ndash; translates impact into compelling digital narratives</li><li>Organized &amp; Self-Directed &ndash; manages multiple priorities with minimal supervision</li><li>Collaborative &ndash; works effectively across teams and geographies</li><li>Data-Informed &ndash; continuously optimizes digital efforts using analytics and insights</li><li>Mission-Aligned &ndash; demonstrates commitment to WFSS&rsquo;s mission and values</li></ul>Work Environment &amp; Schedule<ul><li>Regular presence in-office presence required at the Rochester, NY headquarters, with potential for a hybrid work schedule after onboarding.</li><li>Occasional evening availability required for events.</li></ul>Job Type: Full-timePay: $65,000.00 - $75,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>Rochester, NY 14625 (Preferred)</li></ul>Ability to Relocate:<ul><li>Rochester, NY 14625: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Digital Communications Lead

Company Overview Water for South Sudan (WFSS) delivers direct, transformative, and sustainable services to the people of South Sudan by providing access to clean, safe water and improving hygiene and sanitation practices in areas of great need. Founded in 2003 by former &quot;Lost Boy&quot; of Sudan Salva Dut, WFSS is a U.S.-based 501(c)(3) nonprofit headquartered in Rochester, NY.Summary WFSS is seeking a Development Coordinator (part-time) to support fundraising and donor engagement efforts, working closely with the Director of Development &amp; Communications. This role ensures smooth execution of annual campaigns, coordinates donor stewardship and communications, and maintains accurate data and reporting in Salesforce. The Coordinator also assists with prospect identification, contributes to donor-facing content, and represents the organization in select external engagements. The ideal candidate is detail-oriented, organized and committed to delivering excellent donor experiences.Campaign and Fundraising Support (40%)&middot; Support the execution of fundraising campaigns (e.g., Iron Giraffe Challenge, annual appeals) by responding to donor inquiries, tracking incoming donations, and managing prize fulfillment&middot; Coordinate fundraising appeal and campaign setup in Salesforce and GiveLively&middot; Handle printing and mailing logistics for appeals and stewardship materials&middot; Support donor segmentation and implementation of touchpoints and recognition&middot; Administer content and reporting for external fundraising platforms and nonprofit rating sitesDonor Relations and Stewardship (25%)&middot; Ensure consistent and timely donor acknowledgement and sponsorship communication (drafting templated language as needed, with guidance from the Director of Development &amp; Communications)&middot; Track upcoming stewardship touchpoints (e.g., anniversaries, renewal dates, reporting deadlines) and flag follow-up actions&middot; Present virtually and in-person (locally) to schools and student-focused groupsData and Reporting (20%)&middot; Manage donor data entry, reporting, and list management in Salesforce, ensuring data integrity, accuracy, and consistency across all donor records&middot; Support ongoing CRM improvements and documentation of internal data management processesEvent Coordination and Internal Collaboration (10%)&middot; Coordinate logistics for virtual and in-person fundraising events, including scheduling, materials preparation, and attendee communication&middot; Support coordination and information flow between development, communications, and program teams (particularly in relation to school outreach and donor communications)Prospect Identification and Research (5%)&middot; Conduct light background research on prospective donors, foundations, or school partners (e.g., mission alignment, basic contact information, public giving history)&middot; Maintain and update prospect tracking information in collaboration with the Director of Development &amp; CommunicationsQualifications&middot; 3&ndash;5 years of experience in a fundraising or development support role; nonprofit experience a plus&middot; Experience collaborating across teams (e.g. development and communications, finance, and programs) to achieve shared goals&middot; Experience in an externally facing role, representing the organization&rsquo;s mission and values with donors, partners, and community stakeholders&middot; Familiarity with CRM systems and data management; Salesforce experience preferred&middot; Prior experience managing donor acknowledgements and mailings with accuracy and timeliness&middot; Prior background in event coordination (virtual or in-person)Core Competencies&middot; Detail-Oriented &amp; Task-Driven &ndash; Brings strong attention to detail and follows through on tasks with accuracy and timeliness.&middot; Organized &amp; Reliable &ndash; Demonstrates strong time management, proactively prioritizes work, and consistently delivers on commitments.&middot; Clear Communicator &ndash; Communicates with clarity and professionalism across regions and time zones, engaging confidently with donors, educators, and colleagues.&middot; Mission-Aligned &ndash; Deeply committed to WFSS&rsquo;s mission and ethical, equitable global development.&middot; Problem Solver &ndash; Anticipates needs, seeks proactive solutions, and navigates complexity with composure.&middot; Discreet &amp; Trustworthy &ndash; Handles sensitive information with discretion and earns trust through consistent, values-aligned behavior.Work Environment &amp; Schedule<ul><li>Regular presence in-office presence required at the Rochester, NY headquarters, with potential for a hybrid work schedule after onboarding.</li><li>Occasional evening availability required for events.</li></ul>Water for South Sudan is an equal opportunity employer. We encourage applications from all backgrounds, communities, and identities.Job Type: Part-timePay: $28.00 - $36.00 per hourExpected hours: 20 &ndash; 25 per weekBenefits:<ul><li>Flexible schedule</li></ul>Ability to Commute:<ul><li>Rochester, NY 14625 (Preferred)</li></ul>Ability to Relocate:<ul><li>Rochester, NY 14625: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Development Specialist - Part-Time

Join Water for South Sudan and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Water for South Sudan

ABOUT_COMPANY

Digital Communications Lead

Development Specialist - Part-Time