Qureos Mentor

Wati.io

<div>Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 20,000+ customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.
In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform 
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing &amp; Partnerships 
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
We&rsquo;re looking for a Lead Product Designer who brings clarity, craft, and curiosity to how we design and build our SaaS platform. You&rsquo;ll design experiences that help businesses connect better with their customers and lead the effort to make every part of our product simple, useful, and enjoyable.
You&rsquo;ll work closely with product managers, engineers, and other designers to shape what we build next. You&rsquo;ll own design for key areas of the product, guide other designers, and help raise the quality and consistency of our design system and mobile experience. 
What You&rsquo;ll Do<ul>
<li>
Lead end-to-end design for core product areas, from discovery to implementation.</li>
<li>Translate customer needs into clear, intuitive experiences informed by competitor insights, research data, and UX best practices.</li>
<li>Build a deep understanding of competitor features and customer needs at a persona level.</li>
<li>Use modern tools and AI-assisted workflows to iterate faster, prototype new ideas, and validate through user testing.</li>
<li>Lead user research to identify key touchpoints and define measurable criteria for UX effectiveness and efficiency by guiding other designers in conducting interviews, analyzing insights, and applying data-driven design principles.</li>
<li>Own and evolve our design system to improve consistency, scalability, and ease of use across the product.</li>
<li>Partner with engineering to ensure our design system is implemented accurately and continuously improved.</li>
<li>Reimagine and enhance mobile app experience, ensuring parity and coherence with the web app.</li>
<li>Collaborate with product and engineering teams to refine ideas based on feedback and improve designs as they&rsquo;re built.</li>
<li>Mentor designers, review their work, and support their growth.Mentor designers by reviewing their work and offering clear, actionable feedback that fosters their growth.</li>
<li>Contribute to product and business strategy by connecting design decisions to outcomes.</li>
<li>Build and present completing design demos to leadership to secure stakeholder alignment and buy-in.</li>
</ul>
Requirements<ul><li>
10+ years of experience in Product Design, with at least 3 years in a lead role.</li></ul><ul>
<li>A portfolio that shows strength in UX, interaction, and visual design.</li>
<li>Expertise in Figma and proficiency with prototyping, design systems, and collaboration tools.</li>
<li>Experience designing for complex systems or SaaS products.</li>
<li>Proven experience improving or maintaining a design system.</li>
<li>Experience designing for mobile apps and understanding platform-specific design patterns.</li>
<li>Strong understanding of user research methods and how to turn insights into actionable ideas.</li>
<li>Hands-on with tools that enable faster iteration, prototyping, and testing.</li>
<li>Curiosity around AI adoption in design and the ability to experiment with new tools or workflows.</li>
<li>Clear communication skills and the ability to work well with cross-functional teams.</li>
<li>Comfort discussing technical constraints with developers and finding practical solutions.</li>
<li>A strategic mindset that connects design to business goals.</li>
<li>Experience with AI-driven or conversational products.</li>
</ul>
Benefits
You&rsquo;ll have the opportunity to:<ul>
<li>
Design a product used by thousands of businesses worldwide</li>
<li>Work with a thoughtful, collaborative, and motivated team.</li>
<li>Take real ownership of your work and space to experiment and innovate.</li>
<li>Enjoy flexible hours and a culture that values craft, curiosity, and learning.</li></ul></div>

Lead Product Designer

<div>Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 20,000+ customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform 
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. 
Our Backing &amp; Partnerships
 
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence. 
 
Role Overview
You will be the execution engine for Marketing&rsquo;s operational backbone. Operating at the intersection of marketing, systems, and data, you&rsquo;ll own the marketing tech stack, automation workflows, reporting frameworks, and integrations. You&rsquo;ll partner with the Revenue Technology vertical and the broader GTM teams to ensure that campaigns scale reliably, insights are actionable, and data integrity is intact.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
1. Marketing Tech Stack &amp; Integrations<ul>
<li>
Operate and optimize tools such as the marketing automation platform (e.g. HubSpot, Marketo, or equivalent), email systems, landing page builders, and third-party integrations.</li>
<li>Design, build, and maintain integrations and workflows between marketing systems and CRM / revenue systems (e.g. sync leads, account enrichment, tracking events).</li>
<li>Ensure configuration hygiene, documentation, and change control processes.</li>
</ul>
2. Campaign Execution &amp; Workflow Automation<ul>
<li>
Build and execute campaign workflows (emails, drip programs, nurture, re-engagement) with scalability and personalization in mind.</li>
<li>Automate repetitive tasks (e.g. lead routing, tagging, scoring, segmentation) using native or low-code tools.</li>
<li>Work with marketing and content teams to embed instrumentation (UTMs, tracking, pixel fires) into campaign assets.</li>
</ul>
3. Lead Management &amp; Funnel Optimization<ul>
<li>
Manage lead lifecycle processes: lead scoring, qualification thresholds, prioritization, and handoff to sales / SDRs.</li>
Monitor and optimize funnel conversion points (e.g. MQL SQL, trial<li> activation) using data insights and experimentation.</li>
<li>Collaborate with demand gen, growth, and content teams on A/B tests, personalization, and campaign optimization.</li>
</ul>
4. Reporting, Analytics &amp; Insights<ul>
<li>
Build dashboards, reports, and metrics views for campaign performance, funnel health, ROI, and pipeline contribution.</li>
<li>Analyze performance, identify trends and anomalies, and recommend optimizations.</li>
<li>Maintain marketing attribution models, channel mix evaluations, and multi-touch analyses.</li>
</ul>
5. Data Governance &amp; Hygiene<ul>
<li>
Implement consistent data standards (naming conventions, field definitions, data validation).</li>
<li>Conduct regular audits / deduplication, monitor for data drift, and enforce cleanup protocols.</li>
<li>Work with RevTech to ensure data accuracy across systems through sync audits and reconciliation.</li>
</ul>
6. Collaboration &amp; Process Documentation<ul>
<li>
Partner with Revenue Technology, Strategy &amp; Planning, Demand Gen, and Growth teams to align on priorities, roadmaps, and dependencies.</li>
<li>Create and maintain process documentation, playbooks, runbooks, and workflows.</li>
<li>Communicate status, risks, and blockers effectively to stakeholders.</li>
</ul>
Requirements<ul>
<li>
3&ndash;6 years of hands-on experience in Marketing Operations, Marketing Automation, RevOps, or similar roles in B2B / SaaS environments.</li>
<li>Deep working knowledge of marketing automation platforms (HubSpot, Marketo, Pardot, etc.) and CRM systems (e.g. HubSpot CRM, Salesforce).</li>
<li>Strong experience in building automation workflows, email campaigns, integration logic, and operational systems.</li>
<li>Solid analytical and data skills (SQL, Excel, BI tools) to translate data into actionable insights.</li>
<li>Excellent attention to detail, process orientation, and ability to balance speed with accuracy.</li>
<li>Good communication skills to interface with marketing, product, GTM, and tech teams.</li>
<li>Experience with A/B testing, funnel optimization, and campaign instrumentation is a plus.</li>
<li>This is a 100% remote role in India.</li></ul></div>

Lead - Marketing Operations

Join Wati.io and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wati.io

ABOUT_COMPANY

Lead Product Designer

Lead - Marketing Operations