Qureos Mentor

Wauna Credit Union

<div>Description: Do you have outstanding communication, customer service and problem solving skills? Does a &quot;People Helping People&quot; philosophy and helping dreams come true appeal to you? This may be the career for you! 
***This is not a remote, virtual, or work from home position. It is located inside our Astoria, Oregon location***
This position is directly responsible for the needs of our members online, over the phone, and through the ITM. The primary responsibility is to use The Member Advantage&trade; sales and service principles while greeting and serving members, providing &ldquo;virtual&rdquo; service in a consultative manner. Position will assist members with: transactions; loan accounts and services; questions, complaints and member related concerns; procedural and policy concerns; resolution of account problems. Position will consistently be required to meet all referral, sales, and production goals; cross sell to contribute to attainment of CU goals. This is a non-exempt position.<ul><li> 
Putting our members first, including our Internal Members 
Our employees take pride in providing services to our Members; our Credit Union is just as proud to offer benefits in our Internal Members (Employees). Our employees make us who we are as a Credit Union and we make every effort to ensure for our employees' well-being; physically, personally, professionally, and financially. 
 
Our Robust Benefits Package Includes: 
<ul><li>Full medical, dental and vision insurance 100% Credit Union paid premiums for employees</li>
<li>Subsidized premiums for families and dependents</li>
<li>Life and Disability insurances</li>
<li>Family medical leave</li>
<li>Paid Time Off</li>
<li>Paid Sick Time</li>
<li>11 Paid Holidays per year</li>
<li>Supplemental insurance products</li>
<li>Employee Assistance Program (free and confidential resources for emotional, financial, legal, &amp; personal well-being)</li>
<li>Engaging Wellness Program</li>
<li>Financial Benefits and Incentives 
</li>
<li>Competitive Salary and Incentives</li>
<li>401(k) Retirement Plan with employer matching</li>
<li>Discounted Credit Union products (reduced interest rates or fees)</li>
<li>Flexible spending accounts for medical and child care expenses</li>
<li>Free Parking at all branch locations</li>
<li>Professional Development 
</li>
<li>Proud to be a Learning Organization</li>
<li>Online education programs</li>
<li>Ongoing coaching and training in every position</li>
<li>Internal promotion and transfer options throughout the Credit Union</li>
<li>Opportunities to serve on a variety of volunteer committees</li>
</ul></li></ul>Requirements:

1. High School diploma or GED equivalent.
2. At least one year of customer service experience or general public contacts.</div>

Virtual Consultant I

Join Wauna Credit Union and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wauna Credit Union

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Virtual Consultant I