Qureos Mentor

Wave Aquatics

<div>Job Title: Lifeguard Coordinator

Location: Redmond Pool

Employment Type: Full-time, non-exempt

Reports to: Pool Director

Schedule: Monday - Friday 2 PM - 10 PM

Job Summary:
A Wave Aquatics Lifeguard Coordinator is responsible for overseeing the safety and well-being of our pool patrons and staff. On shift, Lifeguard Coordinators act as both Head Guards and make management calls like closures, cancellation of classes, assisting in In-services and completing daily training drills for Lifeguards, and any other needs of the facility, when there is no Director present. They will also be in charge of overseeing lifeguards at the facility, as well as completing all administrative tasks for their direct reports. This role fosters a cohesive and cooperative environment by partnering with both the Maintenance and Safety Director and the Pool Director at the facility. 
Key Responsibilities: 
Pool Operations
<ul>
<li>Complete opening and closing facility procedures</li>
<li>Ensure the facility is staged properly based on programming (i.e., lane lines in correct places, bulkhead move, equipment needs, etc.), lifeguard stations and rotations are set up for success, all necessary equipment and personnel are accounted for</li>
<li>Ensure lifeguard staff are following the chair rotation schedule and receiving scheduled breaks</li>
<li>Enforce pool rules and regulations</li>
<li>Prioritize safety of everyone in the facility at all times</li>
<li>Be prepared to substitute lifeguard shifts when no coverage is present</li>
<li>Execute Emergency Action Plans correctly and quickly in the event of an accident or injury</li>
<li>Provide excellent in-person and over-the-phone customer service to all guests</li>
<li>Update credit cards, accounts, and billing information to the online enrollment system</li>
<li>Report and advise all concerns to the Pool Directors</li>
<li>Maintain quarterly inventory of cleaning supplies, pool support tools and office supplies</li>
<li>Assist Training and Safety Director in monitoring lifeguard certification expiration dates</li>
<li>Able to assist in planning and implementing staff training in-services</li>
<li>Complete incident reports, accident reports, theft reports, and vandalism reports as deemed required</li>
<li>Abide and uphold all policies and procedures set forth by the Wave Aquatics Handbook</li>
<li>Attend Head Guard Staff meetings</li>
<li>Additional responsibilities as may be assigned by the Pool or Aquatics Director</li></ul> 


Wave Swim School Responsibilities
<ul>
<li>Familiarity with Wave Swim School curriculum (training provided)</li>
<li>Oversight of swim instructors when a Director is not present</li>
<li>Ensure adequate staffing of swim lessons if there is a staff call-out and no other Director is present</li></ul> 


Facility Maintenance:
<ul>
<li>Perform various maintenance duties to ensure a clean and safe facility.</li>
<li>Monitor pool water chemistry through water testing; ensure that all required chemical checks are taking place and being recorded.</li>
<li>Perform daily checks of safety equipment (backboard, rescue equipment, First Aid kit, etc.) and ensure it is properly placed and in proper working condition</li>
<li>Advise staff of additional cleaning tasks as needed, based on facility conditions</li>
<li>Ensure that daily/weekly maintenance tasks are completed, reported and regularly signed off by the lifeguard staff</li>
<li>Complete required reports and records including incident, accident, theft, vandalism and any other incidents of concern</li></ul> 


Staff Supervision
<ul>
<li>Review weekly lifeguard staffing schedule with Pool Director, ensuring sufficient daily coverage</li>
<li>Supervision of lifeguards at facility (this is a shared responsibility with at least one other LG Coordinator)
<ul><li>Regular 1:1 meetings with direct reports &ndash; no less than 2x/month</li>
<li>Quarterly 1:1 review with direct reports and document in BambooHR</li>
<li>Complete annual lifeguard evaluations and document in BambooHR</li>
</ul></li><li>Assist with training of new lifeguards in collaboration with Head Guards</li>
<li>Communication and documentation of personnel issues</li>
<li>Manage staff time off requests</li>
<li>Communicate any scheduling issues or conflicts with the Pool Director</li></ul> 


Qualifications
<ul>
<li>Must be at least 18 years of age</li>
<li>Education: High School Diploma or GED (in progress accepted)</li>
<li>One year or more of related aquatics experience required</li>
<li>Current American Red Cross Lifeguard/First Aid/CPR certification</li>
</ul><ul><li>Strong communication skills with the ability to interact positively with guests of all ages</li>
</ul><ul><li>Strong computer skills and experience with standard business software</li>
</ul><ul><li>Ability to perform heavy lifting (up to 75 pounds) as required for equipment handling and maintenance tasks</li>
</ul><ul><li>Capable of responding calmly and effectively in emergencies</li>
<li>Flexible availability, including nights, weekends, and holidays</li></ul> 


Compensation: $23- $25 per hour DOE 
Benefits: Eligible for those who regularly work more than 30 hours per week 


Work Environment:
<ul>
<li>Pool Facility Atmosphere: The work environment includes pool areas, which can be warm, humid, and noisy due to activity in and around the water</li>
<li>Physical Demands: The role will be located at the swimming pool. Role will require standing, walking, and lifting equipment or supplies up to 75 pounds. There may also be occasional exposure to chemicals used in pool maintenance (e.g., chlorine) and wet or slippery surfaces</li>
<li>Safety Awareness: The employee must be aware of water safety rules and regulations and work closely with other staff to ensure a safe environment</li>
<li>Variable Hours: Schedule may require flexibility and could include early morning, evening, or weekend shifts</li></ul></div>

Lifeguard Coordinator

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Lifeguard Coordinator