Urwah Admin

webook.com

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Role Overview:
 
 
 
 We are looking for a
 
 Product Manager
 
 to join a cutting-edge team that is working on some of the most exciting products being launched in the Kingdom. This role is for experienced product managers who have a track record of managing and leading high-performance teams.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
 </li>
 <li>
 Lead the development and execution of the product roadmap, prioritizing features and enhancements that align with company objectives and user needs
 </li>
 <li>
 Collaborate with engineering, design, marketing, and other teams to define product requirements, specifications, and release plans
 </li>
 <li>
 Champion the voice of the customer, advocating for their needs and preferences throughout the product development lifecycle
 </li>
 <li>
 Utilize agile methodologies to manage product development processes, including sprint planning, backlog grooming, and release management
 </li>
 <li>
 Monitor key performance indicators (KPIs) to evaluate product performance and identify opportunities for optimization and growth
 </li>
 <li>
 Communicate product vision, strategy, and progress to internal stakeholders, executives, and external partners
 </li>
 <li>
 Stay informed about industry trends, emerging technologies, and best practices in product management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Key Requirements:
 
 
 
 <ul>
 <li>
 Experience conducting user research and usability testing
 </li>
 <li>
 Experience leading design teams and mentoring junior designers
 </li>
 <li>
 Strong communication skills and ability to collaborate with cross-functional teams
 </li>
 <li>
 Ability to work independently and manage multiple projects simultaneously
 
 
 </li>
 </ul>
 
 Key Qualifications:
 
 
 
 <ul>
 <li>
 6+ years of experience in product design, with a focus on digital products
 </li>
 <li>
 Strong portfolio that showcases your design process and problem-solving skills
 </li>
 <li>
 Expertise in design tools such as Sketch, Figma, or Adobe Creative Suite
 </li>
 <li>
 Bachelor's or Master's degree in computer science or a related field
 </li>
 </ul>
</div>

Senior Product Designer

<div>
 
 Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events?
 
 
 
 Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next?
 
 
 If yes, you're in the right place.
 
 
 
 webook.com
 
 is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over
 
 2 billion SAR in ticket sales
 
 and now we're expanding globally.
 
 
 
 Role Overview
 
 
 
 We are looking for a commercially driven Sales Manager to build and scale a strong sales pipeline for ticketing and experiences in Qatar.
 
 
 This role is focused on origination identifying, pitching, and closing partnerships with event organizers, venues, experience providers, and promoters. The ideal candidate brings an established local network, strong negotiation skills, and a hunter mentality.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Pipeline Development &amp; Deal Origination
 </li>
 <li>
 Build and manage a robust sales pipeline for:
 </li>
 <ul>
 <li>
 Live events (concerts, sports, cultural events)
 </li>
 <li>
 Experiences (attractions, tours, lifestyle experiences)
 </li>
 </ul>
 <li>
 Proactively source and engage:
 </li>
 <ul>
 <li>
 Event organizers and promoters
 </li>
 <li>
 Venues and experience operators
 </li>
 <li>
 Entertainment and lifestyle partners
 </li>
 </ul>
 <li>
 Own the full sales cycle:
 </li>
 <ul>
 <li>
 Lead generation &rarr; pitch &rarr; negotiation &rarr; deal closure &rarr; onboarding handover
 </li>
 </ul>
 <li>
 Partnerships &amp; Relationship Management
 </li>
 <li>
 Leverage an existing local network to unlock high-value partnerships
 </li>
 <li>
 Establish long-term, trust-based relationships with partners
 </li>
 <li>
 Act as the primary commercial point of contact for assigned partners
 </li>
 <li>
 Identify upsell and cross-sell opportunities across the platform
 </li>
 <li>
 Market Development &amp; Strategy
 </li>
 <li>
 Identify white spaces and gaps in the local ticketing and experiences market
 </li>
 <li>
 Provide market feedback on:
 </li>
 <ul>
 <li>
 Pricing models
 </li>
 <li>
 Commission structures
 </li>
 <li>
 Product and feature needs
 </li>
 </ul>
 <li>
 Work closely with internal teams (Ops, Marketing, Product) to ensure successful launches and campaigns
 </li>
 <li>
 Performance &amp; Reporting
 </li>
 <li>
 Maintain accurate pipeline tracking and forecasting
 </li>
 <li>
 Report on:
 </li>
 <ul>
 <li>
 Pipeline value
 </li>
 <li>
 Closed deals
 </li>
 <li>
 Revenue contribution
 </li>
 </ul>
 <li>
 Deliver against agreed commercial targets and KPIs
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of experience in sales, partnerships, or business development, ideally within:
 </li>
 <ul>
 <li>
 Ticketing
 </li>
 <li>
 Events
 </li>
 <li>
 Entertainment
 </li>
 <li>
 Hospitality or lifestyle platforms
 </li>
 </ul>
 <li>
 Demonstrated ability to build a pipeline from scratch
 </li>
 <li>
 Strong existing network within Qatar's events, entertainment, or experiences ecosystem
 </li>
 <li>
 Proven track record of closing commercial deals
 </li>
 <li>
 Strong negotiation and stakeholder management skills
 </li>
 <li>
 Comfortable working in a fast-paced, target-driven environment
 </li>
 <li>
 Excellent communication skills in English and Arabic
 
 
 </li>
 </ul>
 
 Preferred Profile
 
 
 
 Experience working with:
 
 
 <ul>
 <li>
 Event promoters
 </li>
 <li>
 Venues
 </li>
 <li>
 Experience aggregators or platforms
 
 
 </li>
 </ul>
 Background in startup or scale-up environments.
 
 
 Entrepreneurial mindset with a hunter mentality.
 
 
 Ability to work independently with minimal supervision.
</div>

Sales Manager

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Role Overview:
 
 
 
 We are looking for a
 
 Product Manager
 
 to join a cutting-edge team that is working on some of the most exciting products being launched in the Kingdom. This role is for experienced product managers who have a track record of managing and leading high-performance teams.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
 </li>
 <li>
 Lead the development and execution of the product roadmap, prioritizing features and enhancements that align with company objectives and user needs
 </li>
 <li>
 Collaborate with engineering, design, marketing, and other teams to define product requirements, specifications, and release plans
 </li>
 <li>
 Champion the voice of the customer, advocating for their needs and preferences throughout the product development lifecycle
 </li>
 <li>
 Utilize agile methodologies to manage product development processes, including sprint planning, backlog grooming, and release management
 </li>
 <li>
 Monitor key performance indicators (KPIs) to evaluate product performance and identify opportunities for optimization and growth
 </li>
 <li>
 Communicate product vision, strategy, and progress to internal stakeholders, executives, and external partners
 </li>
 <li>
 Stay informed about industry trends, emerging technologies, and best practices in product management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or equivalent experience preferred
 </li>
 <li>
 +3 years of experience in product management or related roles, preferably in the technology or e-commerce industry
 </li>
 <li>
 Proven track record of successfully launching and managing digital products or platforms, with a focus on user experience and engagement
 </li>
 <li>
 Strong analytical skills with the ability to gather and interpret data to drive decision-making
 </li>
 <li>
 Excellent communication, collaboration, and leadership abilities, with the capacity to influence and inspire cross-functional teams
 </li>
 <li>
 Passion for innovation, technology, and creating exceptional user experiences
 </li>
 <li>
 Fluency in English language.
 </li>
 </ul>
</div>

Product Manager

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Role Overview
 
 
 
 Were looking for a highly motivated Event Ticketing Operations Manager to deliver world class event ticketing operations, build sales opportunities and form connections with new and existing clients. This is an excellent opportunity to find new ways to help us achieve our client acquisition and revenue goals.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support the client, event managers, in-house designers and other 3rd party vendors leading up to the event, ensuring that both client and event requirements are met
 </li>
 <li>
 Find new opportunities and close new sales with client
 </li>
 <li>
 Developing growth strategies and plans
 </li>
 <li>
 Managing and retaining relationships with existing clients
 </li>
 <li>
 Increasing client base
 </li>
 <li>
 Having an in-depth knowledge of business products and value proposition
 </li>
 <li>
 Writing business proposals
 </li>
 <li>
 Negotiating with stakeholders
 </li>
 <li>
 Identifying and mapping business strengths and customer needs
 </li>
 <li>
 Researching business opportunities and viable income streams
 </li>
 <li>
 Following industry trends locally and internationally
 </li>
 <li>
 Drafting and reviewing contracts
 </li>
 <li>
 Reporting on successes and areas needing improvements
 
 
 </li>
 </ul>
 
 Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Apply for licenses, permits required with the relevant authorities
 </li>
 <li>
 Coordinate the set-up and production of the event on-site, ensuring the delivery of a high-quality event
 </li>
 <li>
 Required to work closely with the members of the team to collectively produce a successful event
 </li>
 <li>
 To handle multiple projects from entry-level to mega-huge events
 </li>
 <li>
 Logistics management and inventory control of all equipment, materials and any other items
 
 
 </li>
 </ul>
 Highly Qualified Applicants will also be able to assist in overall business growth:
 
 
 <ul>
 <li>
 Activation &amp; Growth lead and oversee new logo partnerships, field strategy, budget, planning, prospecting, contract negotiation and implementation for the companys ticket solution and B2B products
 </li>
 <li>
 Program Development &amp; Innovation - Identify, analyze &amp; evaluate marketing campaign strategy &amp; business plans to demonstrate the companys sustainable competitive advantage and value proposition in the market, while maintaining subject-matter expertise on custom content, influencers, digital sales, forecasts, data processing &amp; education on the entertainment &amp; technology space
 </li>
 <li>
 Partner Strategy a hands-on approach to building the business by effectively collaborating with cross-functional teams (marketing, product, account, customer service, finance &amp; legal) to develop a partnership strategy and establish best practices for successful KPIs &amp; OKRs for maximum growth acceleration and revenue enablement
 </li>
 <li>
 Marketplace knowledge of digital media, social media, influencer-marketing and competitive set with a deep strategic understanding of marketing campaigns and media plan development across various industries in which the product is functional
 </li>
 <li>
 Partner Success create strategic analysis by utilizing internal and external data processing systems for marketplace insights while providing pre- and post-sales support to senior-level executives to reach company revenue targets and maximizing partner revenues
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A degree in Business Administration, or Marketing, or Economics, or any related field
 </li>
 <li>
 Three or more years of experience in Business Development focused on the area of ticketing, events management, entertainment, etc
 </li>
 <li>
 High-level communication skills
 </li>
 <li>
 Stakeholder management skills
 </li>
 <li>
 Proven ability to negotiate
 </li>
 <li>
 Possess a good network of suppliers and contractors contacts
 </li>
 <li>
 Highly competent with excellent audiovisual knowledge and hands-on skills
 </li>
 <li>
 Able to take "common-sense" initiatives and make sound judgments and decisions
 </li>
 <li>
 Effective crisis management
 </li>
 <li>
 Good time management
 </li>
 <li>
 A passion for events and communication with an accurate eye for details
 </li>
 <li>
 Ability to handle pressure, multi-task and work within tight schedules/deadlines
 </li>
 <li>
 Calm, resourceful, independent and vigilant
 </li>
 <li>
 Experience with design and implementation of business development strategy
 </li>
 <li>
 Conflict resolution
 </li>
 <li>
 The ability to self-motivate and motivate a team
 </li>
 <li>
 Experience working to and exceeding targets
 </li>
 </ul>
</div>

Event Ticketing Manager

<div>
 The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels
 </li>
 <li>
 Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms
 </li>
 <li>
 Own the e-commerce strategy, KPIs, and P&amp;L to drive sales and profitability
 </li>
 <li>
 Handle account management of all sales channel partners and vendors
 </li>
 <li>
 Lead workflows for new product setup and listings (strong writing skills in Arabic and English required)
 </li>
 <li>
 Ensure content, pricing, and inventory accuracy across the website and marketplaces
 </li>
 <li>
 Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates
 </li>
 <li>
 Set up initiatives to deliver engaging customer experiences that drive conversions and retention
 </li>
 <li>
 Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities
 </li>
 <li>
 Manage product forecasting to align supply with customer demand
 </li>
 <li>
 Oversee stock delivery accuracy for all new product launches
 </li>
 <li>
 Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance
 </li>
 <li>
 Stay updated on e-commerce trends, technologies, and best practices
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Business, or related field
 </li>
 <li>
 5-7 years of experience in e-commerce, with at least 2 years in a managerial role
 </li>
 <li>
 Strong analytical, commercial, and leadership skills
 </li>
 <li>
 Proficiency with e-commerce platforms, analytics tools, and performance tracking
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 </ul>
</div>

Ecommerce Manager

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Job Overview
 
 
 
 The Director of Experience will lead the design, delivery, and continuous improvement of customer and user experiences across all webook.com touchpoints. This role blends strategy, design thinking, and operational excellence to ensure seamless, engaging, and consistent experiences for both B2B and B2C audiences.
 
 
 You will collaborate closely with all relevant departments to translate user insights into impactful experience improvements that drive satisfaction, loyalty, and business growth.
 
 
 
 Key Responsibilities:
 
 
 
 
 Experience Strategy &amp; Execution
 
 
 
 <ul>
 <li>
 Translate the company's customer experience vision into actionable plans and measurable outcomes
 </li>
 <li>
 Lead initiatives to enhance end-to-end customer and user journeys across digital and service channels
 </li>
 <li>
 Stay ahead of experience trends, best practices, and emerging technologies to guide innovation
 </li>
 <li>
 Develop and manage the experience roadmap and related budgets
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Development
 
 
 
 <ul>
 <li>
 Collaborate with multidisciplinary team of UX designers, researchers, and journey specialists
 </li>
 <li>
 Manage The customer support leads to enhance service standards and ensure alignment with experience goals
 </li>
 <li>
 Foster a culture of empathy, collaboration, and innovation within the experience function
 
 
 </li>
 </ul>
 
 Experience Design &amp; Research
 
 
 
 <ul>
 <li>
 Lead customer journey mapping, persona development, and service blueprinting activities
 </li>
 <li>
 Oversee research programs to uncover user needs, pain points, and opportunities for improvement
 </li>
 <li>
 Define and monitor experience KPIs and customer satisfaction metrics (CSAT, NPS, CES)
 
 
 </li>
 </ul>
 
 Customer Support &amp; Operations
 
 
 
 <ul>
 <li>
 Manage the Support team to enhance self-service capabilities and streamline customer interactions
 </li>
 <li>
 Support implementation of new tools and automation to improve efficiency and response times
 </li>
 <li>
 Ensure consistent communication standards and escalation processes are in place
 
 
 </li>
 </ul>
 
 Technology &amp; Experience Tools
 
 
 
 <ul>
 <li>
 Partner with IT and Product teams to implement and optimize CX and UX tools (CRM, chatbots, analytics, feedback systems)
 </li>
 <li>
 Support the integration of AI-driven customer support tools, personalization, automation, and sentiment analysis tools
 </li>
 <li>
 Champion data-informed decision-making by leveraging experience analytics and insights
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 <ul>
 <li>
 Work closely with Product, Marketing, and Operations to ensure experience strategy aligns with business priorities
 </li>
 <li>
 Translate customer insights into actionable recommendations that influence product and service design
 </li>
 <li>
 Establish feedback loops across departments to ensure continuous improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 8+ years of experience in customer or user experience, service design, or related field
 </li>
 <li>
 3-5 years of leadership experience managing cross-functional or design-focused teams
 </li>
 <li>
 Proven record of improving customer experience within digital platforms (SaaS, e-commerce, or tech-driven organizations)
 </li>
 <li>
 Strong understanding of UX, journey mapping, and design thinking methodologies
 </li>
 <li>
 Experience implementing experience measurement frameworks (NPS, CSAT, CES, VOC)
 </li>
 <li>
 Solid grasp of omnichannel experience management and digital experience technologies
 </li>
 <li>
 Excellent stakeholder management, communication, and presentation skills
 </li>
 <li>
 Bachelor's degree required; Master's in a related field preferred
 </li>
 <li>
 Familiarity with agile delivery environments
 </li>
 <li>
 Experience working in fast-paced, high-growth environments is a plus
 </li>
 </ul>
</div>

Director of Experience

<div>
 Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events?
 
 
 Are you polished, persuasive, and ready to make your mark in a fast-growing tech company with global reach?
 
 
 Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next?
 
 
 If yes, you're in the right place.
 
 
 
 webook.com
 
 is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over
 
 2 billion SAR in ticket sales
 
 and now we're expanding globally.
 
 
 We're looking for high-performing professionals, ideally from hospitality, luxury retail, sports, entertainment, or similar high-touch industries to join our team. If you excel at building relationships, making great first impressions, and driving interest at the highest levels, this role is your next career step.
 
 
 You'll act as the first point of contact with major clients: global brands, sports teams, and event organizers. Your job is to open doors, spark qualified interest, and hand off leads to our technical sales team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Connect with enterprise prospects through networking, cold outreach, and in-person pitches
 </li>
 <li>
 Attend high-profile events as a brand ambassador
 </li>
 <li>
 Build relationships with senior decision-makers across sports, entertainment, and enterprise
 </li>
 <li>
 Book discovery meetings for our internal technical sales team to continue the conversation
 </li>
 <li>
 Work with our marketing team to refine messaging and approach
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2-4 years in a customer-facing, relationship-driven role, ideally in hospitality, events, or a highly professional service environment
 </li>
 <li>
 Strong presentation skills and a polished, client-ready demeanor
 </li>
 <li>
 Confidence in initiating cold conversations and navigating high-stakes meetings
 </li>
 <li>
 Competitive mindset and self-motivation, you know how to work a territory
 </li>
 <li>
 Bonus: Experience with enterprise clientele or exposure to consultative selling
 </li>
 </ul>
</div>

Client Engagement Representative (Events, Sports & Hospitality)

Join webook.com and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.