Urwah Admin

webook.com

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Role Overview
 
 
 
 This is an individual contributor role focused on solving complex technical problems through hands-on engineering, architecture, and technical influence, rather than people management.
 
 
 
 Key Responsibilities
 
 
 
 
 Technical Leadership &amp; Architecture
 
 
 
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 Drive the system architecture to support large-scale, high-traffic, mission-critical platforms
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 Design and review scalable, secure, fault-tolerant, and high-performance systems
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 Set engineering standards, best practices, and design patterns across teams
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 Lead architectural discussions, technical RFCs, and critical design decisions
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 Identify and proactively address technical debt, performance bottlenecks, and scalability challenges
 
 
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 Hands-on Engineering
 
 
 
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 Contribute to complex, high-impact backend features and critical services when needed
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 Guide teams on designing persistence, caching, and data access strategies using SQL and NoSQL
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 Ensure APIs follow best-in-class RESTful JSON design principles
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 Review code to ensure quality, security, maintainability, and performance
 
 
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 Product &amp; Business Collaboration
 
 
 
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 Partner closely with Product, Operations, and Leadership to translate business goals into technical solutions
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 Provide technical input and execution guidance on the product roadmap
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 Balance speed of delivery with long-term system sustainability and maintainability
 
 
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 Operational Excellence
 
 
 
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 Ensure systems are observable, reliable, and production-ready
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 Lead performance monitoring, incident response, and post-mortems for critical systems
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 Promote best practices in documentation, diagrams, and architectural flowcharts
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 Act as a point of escalation for complex operational or technical challenges
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 Leverage AI to uncover opportunities that improve product experiences, streamline operations, and enhance team productivity
 
 
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 Key Skills
 
 
 
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 Deep expertise in PHP/Laravel, including design patterns, architectural components, frameworks, and best practices for building scalable, maintainable, and high-performance backend systems
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 Experience with designing persistence and caching models across SQL and NoSQL databases, optimized for high concurrency, low latency, and system resilience
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 Strong, hands-on experience with MongoDB at scale
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 Advanced understanding of RESTful JSON API design, integration with frontend/mobile clients, and backend security principles
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 Solid experience in documenting software solutions using diagrams and flowcharts
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 Ability to see the big picture while maintaining attention to detail
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 Excellent written and verbal communication skills (fluent English speaking and writing)
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 Experience in Scrum and Agile methodology
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 Familiarity with cloud infrastructure (AWS/GCP), CI/CD pipelines, and containerized deployments is a plus
 
 
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 Requirements
 
 
 
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 12+ years of professional software engineering experience
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 5+ years of hands-on experience building backend systems using Laravel/PHP
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 Proven experience delivering high-traffic, mission-critical platforms
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 Demonstrated ability to own architecture and drive technical direction across multiple teams
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 Bachelor's degree in Computer Science or a related field, or equivalent practical experience
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 Experience contributing to open-source projects or technical thought leadership is a plus
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</div>

Principle Engineer

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Role Overview:
 
 
 
 We are looking for a proactive and highly organized Office Manager to oversee office operations and support the execution of key operational initiatives under the direction of the CEO.
 
 
 This role will ensure the office runs efficiently while coordinating across departments to support operational priorities, manage vendors and facilities, and drive administrative excellence. The ideal candidate is structured, detail-oriented, and comfortable working in a fast-paced environment with direct exposure to executive leadership.
 
 
 
 Key Responsibilities:
 
 
 
 
 Office &amp; Operational Management
 
 
 
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 Oversee the day-to-day operations of the office to ensure an efficient and well-organized working environment
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 Manage office facilities, maintenance, and workplace services
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 Coordinate with vendors, service providers, and building management
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 Monitor office budgets related to supplies, services, and operational needs
 
 
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 Cross-Department Coordination
 
 
 
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 Act as a coordination point between departments to support operational execution
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 Follow up on operational tasks and ensure alignment across teams when needed
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 Support internal initiatives and projects assigned by the CEO
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 Assist in tracking action items from leadership discussions and operational meetings
 
 
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 Office Infrastructure &amp; Environment
 
 
 
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 Ensure the office environment supports productivity, collaboration, and employee experience
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 Coordinate office improvements, renovations, or workspace planning when needed
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 Maintain office policies, procedures, and operational standards
 
 
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 Operational Support to Leadership
 
 
 
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 Support the CEO on operational follow-ups and implementation of internal initiatives
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 Prepare operational reports, summaries, or documentation when required
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 Assist in coordinating internal leadership meetings and ensuring follow-ups on key action items
 
 
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 Requirements
 
 
 
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 Bachelor's degree in Business Administration, Operations Management, or a related field
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 4-7 years of experience in Office Management, Operations, or Administrative Leadership roles
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 Strong organizational and operational coordination skills
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 Ability to manage multiple stakeholders and priorities
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 Excellent communication and problem-solving abilities
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 High level of professionalism and discretion
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 Proficiency in Google Workspace
 
 
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 Preferred
 
 
 
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 Experience working closely with executive leadership
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 Experience managing office operations in fast-growing companies
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 Strong vendor management and operational planning skills
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</div>

Office Manager

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Role Overview:
 
 
 
 The Event Operations Specialist - Anti-Fraud plays a key role in protecting the integrity of the ticketing ecosystem by detecting, investigating, and mitigating fraudulent activities across event transactions, ticket transfers, and resell operations. This role ensures fair access to genuine fans, supports operational accuracy, and contributes to continuous fraud prevention improvements through data analysis and system monitoring.
 
 
 
 Key Responsibilities
 
 
 
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 Review, investigate, and resolve potentially fraudulent transactions, account activities, or suspicious ticket transfers
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 Prepare detailed analyses and lists of events for ticket cancellations, user blocking, and fraud prevention actions
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 Identify, analyze, and report emerging fraud patterns, anomalies, or vulnerabilities to the Anti-Fraud Manager
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 Conduct manual reviews of system alerts and suspicious activity
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 Maintain accuracy, speed, and decision consistency within defined SLA and KPI targets
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 Prepare investigation reports, evidence summaries, and escalation documentation for management review
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 Participate in tool testing, fraud workflow optimization, and automation initiatives
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 Support the manager in day-to-day operations.
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 Ensure adherence to compliance standards, documentation protocols, and internal anti-fraud policies
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 Uphold the highest level of confidentiality, integrity, and ethical standards when handling sensitive user data and investigation materials
 
 
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 </ul>
 
 Requirements
 
 
 
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 Bachelor's degree in Data Analytics, Cybersecurity, or a related field is preferred
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 2-4 years of experience in fraud prevention, risk operations, or event ticketing operations
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 Strong analytical skills with attention to detail and data accuracy
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 Excellent communication and reporting skills
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 Ability to work efficiently under pressure and manage multiple investigations simultaneously
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 Good interpersonal, communication and presentation skills with fluency in English and Arabic
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 </ul>
</div>

Event Operations Specialist - Anti-Fraud

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Role Overview:
 
 
 
 The Event Operations Coordinator - Anti-Fraud supports the Anti-Fraud team in executing investigations, documentation, and reporting related to fraud detection across events. This role focuses on data accuracy, case tracking, and administrative follow-up to ensure the smooth functioning of anti-fraud workflows and timely resolution of cases.
 
 
 
 Key Responsibilities
 
 
 
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 Record and update all fraud cases, timelines, and resolutions in internal databases and tracking sheets
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 Assist the Anti-Fraud Specialist in preparing event-level analyses, cancellation lists, and user blocking recommendations
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 Maintain organized and up-to-date fraud logs, ensuring all alerts, reviews, and actions are documented
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 Prepare weekly and monthly fraud trends and KPI reports for management
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 Track investigation volumes, SLA compliance, and review accuracy metrics
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 Support daily investigations by performing manual reviews and identifying suspicious behavior
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 Collaborate with internal teams to ensure consistency in fraud reporting and case follow-up
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 Uphold the highest level of confidentiality, integrity, and ethical standards when handling sensitive user data and investigation materials
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Bachelor's degree in Data Analytics, Cybersecurity, or a related field is preferred
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 1-2 years of experience in operations, data entry, or fraud/risk support roles (ticketing experience is a plus)
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 Strong organizational and documentation skills with high attention to detail
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 Proficient in spreadsheets (Google Sheets/Excel) and reporting tools
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 Basic understanding of fraud indicators and suspicious activity in digital systems
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 Excellent teamwork and communication skills
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 Ability to multitask and work efficiently under time constraints
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 </ul>
</div>

Event Operations Coordinator - Anti-Fraud

Join webook.com and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

webook.com

About Company

Principle Engineer

Office Manager

Event Operations Specialist - Anti-Fraud

Event Operations Coordinator - Anti-Fraud