Qureos Mentor

Weekday (YC W21)

<div>
 This role is for one of our clients
 
 
 Company Name: Salad Days
 
 
 Industry: Food and Beverage Services
 
 
 Seniority level: Mid-Senior level
 
 
 Min Experience: 3 years
 
 
 Location: NCR
 
 
 JobType: full-time
 
 
 We are seeking a
 
 Regional Training Manager
 
 to drive operational excellence and people capability across a network of multiple stores within the assigned region. This role is pivotal in ensuring that all team members are equipped with the right knowledge, skills, and behaviors to deliver consistent brand experiences, maintain food and hygiene standards, and achieve business objectives. The ideal candidate brings a strong background in F&amp;B operations and a passion for training, mentoring, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 Training Design &amp; Delivery
 
 
 Develop and deliver structured training programs covering onboarding, process adherence, customer experience, and performance improvement.
 
 
 Conduct on-site and virtual training sessions to ensure consistent implementation of brand and operational standards.
 
 
 Create customized training interventions based on skill assessments, operational KPIs, and feedback from audits or customer complaints.
 
 
 
 Operational Capability Building
 
 
 Partner with Area Managers and Store Leaders to identify training priorities that impact quality, efficiency, and compliance.
 
 
 Reinforce best practices across kitchen operations, hygiene, and customer service to ensure SOP compliance.
 
 
 Conduct regular store evaluations to assess training effectiveness and recommend corrective actions.
 
 
 
 Talent Development &amp; Coaching
 
 
 Identify high-potential team members and create development roadmaps to prepare them for leadership roles.
 
 
 Provide on-the-job coaching and mentorship to store-level trainers, team leads, and shift managers.
 
 
 Collaborate with HR and Operations to support succession planning and employee retention initiatives.
 
 
 
 Quality &amp; Compliance
 
 
 Ensure adherence to food safety and hygiene protocols across all stores in alignment with FSSAI and brand standards.
 
 
 Track key operational metrics such as audit scores, customer feedback, and cost variances to measure training impact.
 
 
 Document training attendance, progress, and effectiveness reports for leadership review.
 
 
 
 Collaboration &amp; Continuous Improvement
 
 
 Work closely with cross-functional teams &mdash; Operations, HR, and QA &mdash; to align on business goals and training outcomes.
 
 
 Introduce innovative learning methods such as microlearning, visual SOPs, and performance simulations.
 
 
 Gather insights from stores to refine training content and address recurring operational challenges.
 
 
 
 Qualifications
 
 
 
 5+ years of experience
 
 in the food &amp; beverage or QSR industry with a focus on training, operations, or quality assurance.
 
 
 Strong understanding of
 
 kitchen workflows, hygiene standards, and customer service protocols.
 
 
 Proven experience in managing training programs across multiple locations or regions.
 
 
 Excellent facilitation, communication, and interpersonal skills &mdash; especially with frontline teams.
 
 
 
 Proficient in MS Excel, reporting tools, and digital training platforms.
 
 
 Willingness to
 
 travel extensively
 
 within the assigned region.
 
 
 
 Key Skills
 
 
 Training &amp; Capability Development | Operational Excellence | SOP Implementation | Food &amp; Hygiene Standards | Coaching &amp; Mentoring | Performance Improvement | QSR Operations | Cross-functional Collaboration
</div>

Training Manager – Operations

Join Weekday (YC W21) and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Weekday (YC W21)

ABOUT_COMPANY

Training Manager – Operations