Qureos Mentor

wego

<div>About Us: 
Wego is the most popular travel search engine in the Middle East and among the leading players in online travel in Southeast Asia.
ShopCash is a new cashback and loyalty program launched by Wego in MENA in 2020. ShopCash gives users access to a wide range of cashback offers, promo codes, deals and vouchers from a variety of merchants. ShopCash was developed to make brand and deal discovery easier while enabling users to save on every purchase.
Job Overview: 
We are seeking an experienced and strategic CRM professional to lead our customer relationship management initiatives. The ideal candidate will have a comprehensive understanding of CRM channels and tools, a keen eye for personalisation strategies, and the ability to coordinate effectively with product, marketing and commercial teams. Experience in the e-commerce industry is a significant advantage.
Key Responsibilities:
<div>
<ul><li>CRM Strategy Development:<ul>
<li>
Develop and execute a robust CRM strategy encompassing email marketing, push notifications, in-app and on-site notifications, WhatsApp, and SMS marketing in a B2C setup.</li>
<li>
Design and implement onboarding and engagement journeys to enhance customer retention and lifetime value.</li>
</ul></li></ul>
<ul><li>Campaign Management:<ul>
<li>
Lead end-to-end campaign planning, execution, and analysis for CRM channels.</li>
<li>
Utilize data-driven insights to optimize campaigns for maximum impact and engagement.</li>
</ul></li></ul>
<ul><li>Personalization and Segmentation:<ul>
<li>
Drive personalization efforts to deliver relevant content and offers to customers.</li>
<li>
Develop advanced segmentation strategies to target users based on behavior, preferences, and lifecycle stages.</li>
</ul></li></ul>
<ul><li>Cross-Functional Collaboration:<ul>
<li>
Work closely with the product team to align CRM efforts with product features and user experience enhancements.</li>
<li>
Collaborate with design and content teams to ensure cohesive and impactful campaigns.</li>
</ul></li></ul>
<ul><li>Innovation and Trends:<ul>
<li>
Stay up-to-date with the latest CRM technologies, trends, and best practices.</li>
<li>
Implement new tools and approaches to enhance CRM effectiveness.</li>
</ul></li></ul>
<ul><li>Performance Measurement:<ul>
<li>
Establish KPIs to measure the success of CRM initiatives.</li>
<li>
Regularly analyze campaign performance and provide actionable insights for improvement.</li>
</ul></li></ul>
</div>Qualifications and Requirements:<ul>
<li>
Proven experience (3+ years) in CRM management across multiple channels.</li>
<li>
Full proficiency in Arabic and English (Speaking - Reading - Writing)</li>
<li>
Strong expertise in email marketing, push notifications, and in-app/on-site notifications.</li>
<li>
Experience with customer onboarding and engagement journeys using at least one CRM tool (Webengage, Clevertap, Braze, etc).</li>
<li>
Deep understanding of personalization techniques and data-driven CRM strategies.</li>
<li>
Hands-on experience with CRM platforms and marketing automation tools.</li>
<li>
Proficiency with Microsoft Excel and BigQuery (good to have).</li>
<li>
Proficiency with HTML, CSS, JS, and other supporting languages for creating mailers and automating reports is a must.</li>
<li>
Exceptional analytical skills with the ability to interpret data and derive actionable insights.</li>
<li>
Strong project management skills with the ability to handle multiple campaigns simultaneously.</li>
<li>
Excellent communication and leadership skills.</li>
<li>
Bachelor's degree, preferably in marketing.</li></ul></div>

Senior CRM Marketing Executive

<div>About Wego: 
We&rsquo;re on a mission to help people discover the real value of travel &mdash; to inspire, to give more reasons, to make it easy &mdash; for you to go. Our company was founded back in 2005, and since then, we&rsquo;ve imagined and created some of the most well-loved products for travelers all around the world.
Today, Wego is used by millions of people every month &mdash; people who travel for adventure, work, family, and for many other reasons. That&rsquo;s why we work tirelessly to make your experience of planning and booking flights, hotels, and trips as seamless as possible. 
Team Description: 
The Hotels Contracting team manages relationships with hotel partners, ensuring competitive rates, accurate content, and reliable inventory across WegoBeds and Book on Wego platforms. The team focuses on strengthening supplier partnerships, improving visibility, and maximizing performance across destinations through effective negotiations and data-driven strategies.
The Role: 
The Senior Contracting Specialist maintains Wego&rsquo;s direct hotels portfolio in assigned destinations, ensuring visibility, competitiveness, and strong supplier partnerships. This includes negotiating rates, managing inventory, and ensuring contractual accuracy.
What you will be working on:<ul>
<li>
Negotiate competitive rates, allocations, and commissionable agreements</li>
<li>
Monitor competitor pricing and availability, and recommend yielding actions</li>
<li>
Liaise with the Contracting Manager on hotel production volumes and promotions</li>
<li>
Ensure hotel content accuracy, including facilities, photos, and contact details</li>
<li>
Resolve booking issues, book-outs, and escalations with suppliers</li>
<li>
Provide insights on market performance, promotional opportunities, and competitor activity</li>
<li>
Attend trade fairs and supplier meetings as required</li>
</ul>
Core Responsibilities:<ul>
<li>
Manage and grow hotel partnerships within assigned destinations</li>
<li>
Negotiate and maintain competitive rate agreements and allocations</li>
<li>
Ensure data accuracy and content consistency across the hotel portfolio</li>
<li>
Support issue resolution, yielding actions, and performance optimization</li>
<li>
Represent Wego at supplier meetings and industry events</li>
</ul>
Skills and experience:<ul>
<li>
Bachelor&rsquo;s degree in Tourism Studies, Hospitality, Business, or related field</li>
<li>
Very good proficiency in both English and Arabic</li>
<li>
3&ndash;5 years of contracting or yielding experience in OTA, TA, wholesale, or bedbank environments</li>
<li>
Strong understanding of static and dynamic contracting processes</li>
<li>
Familiarity with channel managers and hotel distribution systems</li>
</ul>
Core Competencies:<ul>
<li>
Strong and persuasive negotiation skills</li>
<li>
Analytical and commercially driven mindset</li>
<li>
Proactive and results-focused with problem-solving ability</li>
<li>
Clear communicator with external partners and internal teams</li>
<li>
Flexible and agile in dynamic markets</li></ul></div>

Senior Hotels Contracting Specialist

<div>About Wego: 
We&rsquo;re on a mission to help people discover the real value of travel &mdash; to inspire, to give more reasons, to make it easy &mdash; for you to go. Our company was founded back in 2005, and since then, we&rsquo;ve imagined and created some of the most well-loved products for travelers all around the world.
Today, Wego is used by millions of people every month &mdash; people who travel for adventure, work, family, and for many other reasons. That&rsquo;s why we work tirelessly to make your experience of planning and booking flights, hotels, and trips as seamless as possible. 
Team Description: 
The Performance Marketing team drives customer acquisition, engagement, and retention across all channels by leveraging data-driven strategies and close collaboration with cross-functional teams to maximize impact and growth.
The Role: 
The SEM Executive will be responsible for planning, implementing, and managing Wego&rsquo;s search engine marketing strategy. This role plays a key part in driving web and mobile web traffic, as well as customer acquisition.
What you will be working on:<ul>
<li>
Conduct extensive keyword research using tools such as Google Ads, Keyword Planner, and SEMRush to identify potential high-value search terms</li>
<li>
Design, develop, and manage PPC campaigns across multiple platforms such as Google Ads and Bing Ads</li>
<li>
Monitor daily campaign budgets to ensure optimal use of funds and ROI</li>
<li>
Track KPIs to assess performance and identify areas for improvement, including CTR, Conversion Rate, Quality Score, and CPC</li>
<li>
Create engaging and effective ad copy in collaboration with content and design teams</li>
<li>
Work with UX/UI teams to optimize landing pages for SEM campaigns</li>
<li>
Generate regular reports showcasing campaign performance and insights</li>
<li>
Analyze competitor advertising links and strategies to refine Wego&rsquo;s SEM approach</li>
<li>
Stay up-to-date with the latest SEM trends and technologies to maintain a competitive edge</li>
<li>
Collaborate with marketing team members to align SEM campaigns with broader marketing strategies</li>
</ul>
Core Responsibilities:<ul>
<li>
Execute SEM campaigns across key platforms to drive growth in traffic and conversions</li>
<li>
Manage budgets, monitor performance metrics, and report results</li>
<li>
Optimize ad content, keywords, and landing pages to improve campaign effectiveness</li>
<li>
Collaborate across teams to ensure SEM initiatives align with overall marketing goals</li>
</ul>
Skills and experience:<ul>
<li>
Bachelor&rsquo;s degree in Marketing, Business, or related field</li>
<li>
2&ndash;4 years of experience in search engine marketing, PPC campaigns, or digital marketing</li>
<li>
Proficiency in Google Ads, Bing Ads, and SEM tools</li>
<li>
Strong analytical mindset and attention to performance metrics</li>
<li>
Excellent written and verbal communication skills</li>
<li>
Solid understanding of performance marketing, conversion optimization, and online customer acquisition</li>
<li>
Knowledge of website analytics tools such as Google Analytics</li></ul></div>

SEM Executive

<div>About Wego 
We&rsquo;re on a mission to help people discover the real value of travel &mdash; to inspire, to give more reasons, to make it easy &mdash; for you to go. Our company was founded back in 2005, and since then, we&rsquo;ve imagined and created some of the most well-loved products for travelers all around the world.
Today, Wego is used by millions of people every month &mdash; people who travel for adventure, work, family, and for many other reasons. That&rsquo;s why we work tirelessly to make your experience of planning and booking flights, hotels, and trips as seamless as possible. 
Team Description: 
The Finance team oversees accounting, reporting, compliance, and financial operations across all Wego entities. The team ensures accurate financial reporting, compliance with local and international regulations, and effective management of resources to support Wego&rsquo;s strategic and operational objectives.
The Role: 
The Finance Manager will oversee the full spectrum of the finance function for Wego&rsquo;s operations in Pakistan. This includes ensuring the accuracy of accounting records, management and statutory reporting, audit, tax, and other regulatory compliance requirements.
What you will be working on:<ul>
<li>
Handle the general ledger function and manage full-set financial accounting</li>
<li>
Oversee accounts receivable and accounts payable, ensuring accurate and timely recording of transactions</li>
<li>
Prepare monthly balance sheet schedules</li>
<li>
Manage month-end and year-end closing processes</li>
<li>
Prepare financial statements for management and statutory reporting</li>
<li>
Prepare VAT filing reports and ensure compliance with local VAT and corporate tax requirements</li>
<li>
Oversee audit coordination and monitor compliance with regulatory and statutory reporting standards</li>
<li>
Drive continuous improvement initiatives to enhance finance processes for efficiency, accuracy, and compliance</li>
<li>
Collaborate with HQ to manage working capital needs and prepare cash flow forecasts</li>
<li>
Stay updated on FRS requirements and ensure timely implementation and compliance</li>
</ul>
Core Responsibilities:<ul>
<li>
Oversee and manage end-to-end finance operations in Pakistan</li>
<li>
Ensure compliance with all financial regulations and statutory requirements</li>
<li>
Deliver accurate financial reporting and analysis for management and audit purposes</li>
<li>
Lead continuous improvement of financial processes and systems</li>
<li>
Support regional and HQ teams in maintaining strong financial governance</li>
</ul>
Skills and experience:<ul>
<li>
Minimum Bachelor&rsquo;s degree in Accountancy; professional certification (CPA, ACCA, CMA) preferred</li>
<li>
Minimum 10 years of experience in finance and accounting roles in a similar capacity, preferably within the online travel industry, including audit experience</li>
<li>
Strong understanding of financial standards, regulations, and compliance requirements</li>
<li>
Proven experience in a fast-paced, multi-national environment</li>
<li>
Analytical and problem-solving skills with the ability to interpret complex financial data</li>
<li>
Proficiency in financial software and ERP systems</li>
<li>
Strong communication and interpersonal skills for effective collaboration with cross-functional teams</li>
<li>
Detail-oriented with a high level of accuracy in financial reporting</li></ul></div>

Finance Manager

<div>We&rsquo;re on a mission to help people discover the real value of travel &mdash; to inspire, to give more reasons, to make it easy &mdash; for you to go. Our company was founded back in 2005, and since then, we&rsquo;ve imagined and created some of the most well-loved products for travelers all around the world.
Today, Wego is used by millions of people every month &mdash; people who travel for adventure, work, family, and for many other reasons. That&rsquo;s why we work tirelessly to make your experience of planning and booking flights, hotels, and trips as seamless as possible. 
Team Description: 
The Finance team oversees accounting, reporting, compliance, and financial operations across all Wego entities. The team ensures accurate financial reporting, compliance with local and international regulations, and effective management of resources to support Wego&rsquo;s strategic and operational objectives.
The Role: 
The Finance Executive &ndash; Accounts Payable (AP) will be responsible for supporting the daily finance operations, focusing on reconciliation, invoice processing, and payment management for hotel suppliers and properties.
What you will be working on:<ul>
<li>
Conduct daily and weekly reconciliations for hotel suppliers</li>
<li>
Manage reconciliation and reporting processes for direct hotel properties</li>
<li>
Complete daily operational tasks in a timely manner to maintain integrity and reliability of financial processes</li>
<li>
Review all invoices, post entries, and prepare payments</li>
<li>
Liaise with the Hotel Contracting team to review contracts and validate financial documentation</li>
<li>
Support stakeholders with invoice payment status queries</li>
<li>
Handle Virtual Credit Card payments and reconciliations</li>
<li>
Perform weekly bank reconciliation clearing</li>
<li>
Communicate proactively with stakeholders on issue resolution and progress updates</li>
<li>
Adhere to month-end close deadlines for reconciliations, invoice processing, and master data maintenance</li>
<li>
Actively resolve aged items by coordinating with internal and external stakeholders and vendors</li>
<li>
Identify process and procedural improvements and assist in implementing best practices</li>
<li>
Book supplier invoices and payments in the accounting system in a timely manner</li>
<li>
Share best practices and contribute to finance process documentation and improvement</li>
<li>
Identify, evaluate, propose, and implement process improvements and innovation</li>
<li>
Perform other ad-hoc duties as required</li>
</ul>
Core Responsibilities:<ul>
<li>
Manage and reconcile accounts payable operations with accuracy and timeliness</li>
<li>
Process invoices, payments, and reconciliations efficiently</li>
<li>
Collaborate with internal teams and external vendors to resolve payment-related issues</li>
<li>
Support month-end closing and process improvement initiatives</li>
</ul>
Skills and experience:<ul>
<li>
Strong understanding of accounts payable operations, reconciliations, and invoice processing</li>
<li>
Experience managing supplier relationships and supporting payment cycles</li>
<li>
Detail-oriented and able to maintain accuracy under tight deadlines</li>
<li>
Strong communication and stakeholder management skills</li>
<li>
Proactive mindset with the ability to identify and support process improvements</li>
<li>
Proficiency with accounting systems and Microsoft Excel</li></ul></div>

Finance Executive - Accounts Payable