Qureos Mentor

Weichert

<div>Weichert Co is hiring a Residential Sales Recruiter. This is a hybrid role in Maryland or Virginia.

The Residential Sales Recruiter is a high-level sales recruiting professional focused on building a strong, comprehensive recruiting pipeline of qualified real estate agents interested in joining Weichert in a sales office they support. This position prospects daily, secures and conducts appointments on-site, and builds a solid relationship as they sell the Weichert Business Partnership, and guides leads through the process of joining Weichert, Realtors as a Weichert Sales Associate. This proactive recruiting role follows the direction, standards and guidelines set forth by the Residential Sales Lead Recruiter to maximize the opportunities for growing the sales force. 


Job responsibilities include, but are not limited to, the following: 

<ul>
<li><ul><li>As a Brand Ambassador and Sales Recruiter, communicates the Weichert Value Proposition and Business Partnership opportunities to ensure area real estate sales professionals understand what Weichert can do for their business and personal life. Provides office and sales manager options for the potential candidate to find the best win-win environment for everyone.</li></ul> 

<ul>
<li>Follows directions from the Residential Sales Lead Recruiter to target real estate sales professionals in select offices to market and promote the value of being a Weichert Sales Associate and solidify a relationship with Weichert using Company recruiting tools and best practice techniques.</li></ul> 

<ul>
<li>Proactively identifies, contacts, meets with, presents to, and follows up with qualified candidates to work with the Sales Managers to hire for the region and sales office.</li></ul> 

<ul>
<li>Makes daily contact with leads via phone, virtual meetings, emails, texts, and online. Actively participates in live call sessions to schedule initial appointments daily.</li></ul> 

<ul>
<li>Develops and implements strategies, including a social media presence, to build a strong pipeline of interested real estate sales professionals.</li></ul> 

<ul>
<li>Proactively visits public and broker open houses, attends industry events and activities, and conducts appointments on- and off-site to recruit real estate sales professionals.</li></ul> 

<ul>
<li>Uses discretion and independent judgment in making recommendations to hire or refer candidates based on the expertise, knowledge and analytics of each candidate and their respective marketplace.</li></ul> 

<ul>
<li>Responsible for weekly reports on appointments scheduled, appointments held, manager introductions, and hires. Uses Company&rsquo;s internal and external programs, including monday.com, to source, track and manage leads.</li></ul> 

<ul>
<li>Proactively supports and represents the Company&rsquo;s recruiting standards and processes. Consistently uses Company branded recruiting tools and best practice techniques during sourcing, Value selling and career consulting process.</li></ul> 

<ul>
<li>Promotes the Company locally to boost Weichert image and to attract candidates.</li></ul> 

<ul>
<li>Performs other duties as assigned.</li>
</ul>
</li></ul>Essential Duties and Responsibilities:
<ul>
<li>Ability to conduct interview appointments, network sessions and other face-to-face meetings. Must be able to travel across the assigned territory daily.</li>
<li>Ability to network, make recruiting cold calls and handle objections to prospect for leads</li>
<li>Knowledge and proficiency of Microsoft Office 365, Microsoft Teams, One Drive, Microsoft Excel, and Microsoft Office suite of products</li>
<li>Knowledge and proficiency of Zoom</li>
<li>Knowledge of CRM platform, a plus</li>
<li>Ability to easily adapt to changes in environments, deliverables, structure, and requirements</li>
<li>Ability to timely complete reports</li>
<li>Good business judgment, remain focused, confident, and consistent with attention to detail</li>
<li>Conscientious in handling confidential information</li>
<li>Exhibits a professional and engaging presence with strong communication, oral, presentation and writing skills</li>
<li>Skilled in using job boards</li>
<li>Ability to use social media as a recruiting tool</li>
<li>Skilled in using auto-dialer</li>
<li>Skilled in effective interviewing and negotiation techniques</li>
<li>Good time management and project management skills</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Ability to work independently</li>
<li>Basic math skills</li>
<li>Knowledge and ability to use typical office equipment</li>
</ul><h4 class="jobSectionHeader">Requirements</h4>
The ideal candidate will meet the following requirements:
<ul>
<li>Associate degree required</li>
<li>Bachelor&rsquo;s degree in general business, sales, marketing or related field, a plus</li>
<li>Valid driver&rsquo;s license required</li>
<li>Real estate referral or active license, a plus</li>
<li>Minimum three (3) years previous direct recruiting experience, preferably recruiting for a staffing agency or actual sales recruiting for a real estate company</li>
<li>Demonstrable experience successfully prospecting and converting in a sales environment</li>
<li>Experience in leading a brand image and strategy as a brand ambassador in a recruiting environment a plus</li>
<li>Superb sales meeting/presentation experience and sales phone skills</li>
<li>Sales-oriented work environment experience</li>
<li>Real estate experience strongly preferred</li></ul></div>

Residential Sales Recruiter

<div>Weichert Workforce Mobility is hiring a Director, Customer Experience in the West region. The Director, Customer Experience is responsible for providing leadership and direction to service functions that directly impact customer and client outcomes. This position leads the execution of client service vision that aligns with the company&rsquo;s goals of service, process and continuous improvement. The Director, Customer Experience collaborates with multiple functional department heads and their delivery team to ensure that operational efficiency, quality, and data governance are delivered in a balanced manner across all service offerings within a client portfolio. 


Job responsibilities include, but are not limited to, the following:
<ul>
<li>Implements the strategic vision and mission for client and customer service delivery to achieve the company&rsquo;s objectives.</li>
</ul><ul><li>Partners closely with Client Relations leadership to balance operational and relationship requirements to retain and grow client engagements.</li>
</ul><ul><li>Leads, mentors, and inspires a team of customer experience professionals to deliver exceptional service to our clients and customers, leveraging customer data and other inputs.</li>
</ul><ul><li>Enables a culture of customer service excellence balanced by accountability, collaboration, learning, and continuous improvement across the organization.</li>
</ul><ul><li>Designs, monitors and evaluates the performance of operations for their client portfolio, identifying areas for improvement in collaboration with the operational excellence team.</li>
</ul><ul><li>Collaborates with operational excellence leadership in the creation of effective business processes, SOPs, and training modules and oversees the implementation and ongoing adherence to them.</li>
</ul><ul><li>Implements best practices, data integrity compliance efforts, and process improvements; measures to optimize workflows and enhance service delivery.</li>
</ul><ul><li>Responsible for the operational and financial performance of a client portfolio consists of large and/or strategic clients approximately valued at between $3 and $7 million.</li>
</ul><ul><li>Partners with marketing, product development and technology to design and implement technology solutions that enhance client services delivery model and operational effectiveness.</li>
</ul><ul><li>Performs other duties as assigned.</li>
</ul><h4 class="jobSectionHeader">Requirements</h4>
The ideal candidate will meet the following requirements:
<ul>
<li>Bachelor's degree in business administration, management, or a related field required</li>
<li>Master's degree preferred</li>
<li>A minimum of eight (8) years of management experience required</li>
<li>Proven experience in leading client service operations teams at a senior level to deliver exceptional results</li>
<li>Demonstrated experience in driving change management and process implementation</li>
<li>Deep understanding of customer service principles and practices, with a passion for delivering exceptional customer experiences</li>
<li>Strong operations management and customer service orientation</li>
<li>Demonstrated knowledge of business process, data lifecycle, root cause analysis, and performance analysis</li>
<li>Excellent communication, interpersonal, and negotiation skills, with the ability to build relationships and influence stakeholders at all levels of the organization</li>
<li>Excellent relationship management skills with internal and external stakeholders</li>
<li>Ability to inspire followers and drive measurable engagement and advocacy</li>
<li>Strong analytical skills for performance monitoring and data-driven decision-making</li>
<li>Demonstrated project management skills, with a track record of successful project execution</li>
<li>Superior technical skills using required applications (Salesforce, PBI, Excel, PowerPoint)</li>
<li>Ability to multi-task and focus on competing priorities</li>
<li>Ability to adapt to a dynamic business environment and lead in times of change and growth</li>
<li>Familiarity with compliance and legal aspects related to business operations</li></ul> 


The estimated base salary range for this position is $110,000 to $150,000 (annually). The rate of pay offered will be dependent upon several factors including but not limited to the candidate&rsquo;s relevant skills, education, work experience, job location/geographic region, and/or certifications. 


Weichert offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more. 

Weichert is an equal opportunity employer. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.</div>

Director, Customer Experience

Join Weichert and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Weichert

ABOUT_COMPANY

Residential Sales Recruiter

Director, Customer Experience