Qureos Mentor

Weiler Plastic Surgery

<div><p><i>Incumbent will lead the daily operations of our Plastic Surgery and Med Spa clinic. This role requires a professional who is well-versed in both clinical and administrative aspects of aesthetic medicine, with a strong focus on patient satisfaction, staff leadership, compliance, and business growth.</i></p><h1 class="jobSectionHeader"><b>
Role and Responsibilities</b></h1><ul><li>
Oversee daily clinic operations, ensuring smooth workflow and adherence to protocols, policies, and procedures.<br>
</li><li>Supervise clinic staff including aestheticians, nurses, and patient experience coordinators.<br>
</li><li>Lead all aspects of the employee life cycle, including hiring, training, scheduling, and evaluating team members, while fostering a positive, engaging, and high-performing work environment.<br>
</li><li>Lead regular team meetings, provide performance feedback, and support ongoing development and motivation.<br>
</li><li>Ensure compliance with all health, safety, privacy, and licensing regulations (e.g., HIPAA, OSHA).<br>
</li><li>Monitor and manage inventory in coordination with the Inventory team, including medical supplies and retail products.<br>
</li><li>Monitor and enhance patient satisfaction through streamlined appointment scheduling, concierge-level service, and effective communication.<br>
</li><li>Maintain a welcoming, luxurious environment consistent with the clinic&rsquo;s brand.<br>
</li><li>Address and resolve patient concerns professionally and promptly.<br>
</li><li>Oversee all patient communications and collaborate across departments on consultations, follow-ups, and care instructions.<br>
</li><li>Track key performance indicators (KPIs) including bookings, patient retention, and staff productivity.<br>
</li><li>Partner with marketing and leadership teams on business development efforts, events, and promotional campaigns.<br>
</li><li>Analyze clinic performance and identify opportunities for operational and/or financial growth.<br>
</li><li>Maintain accurate records for audits and inspections, and stay current on regulatory changes and industry standards.</li></ul><p><b>
Minimum Education and Experience Requirements</b></p><ul><li>
3 years minimum of management experience in a healthcare</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication, organizational, and problem-solving abilities.</li><li>
Familiarity with EMR/EHR systems and practice management software.</li><li>
Understanding of HIPAA, OSHA, and other relevant healthcare regulations.</li></ul><h1 class="jobSectionHeader"><b>
Preferred Education or Experience</b></h1><ul><li>
Bachelor's degree in Healthcare Administration, Business, or related field (preferred).</li><li>
3+ years of experience managing a medical aesthetics, dermatology, or plastic surgery practice.</li><li>
Experience with CRM and scheduling software (e.g., Nextech, Symplast, PatientNow).</li><li>
Background in sales or marketing for aesthetics/med spa services.</li><li>
Bilingual (Spanish preferred)</li><li>
Knowledge of aesthetic treatments, plastic surgery procedures, and post-operative care.</li></ul><p>
</p><h1 class="jobSectionHeader"><b>Physical Requirements</b></h1><ul><li><h2 class="jobSectionHeader">
Prolonged periods of sitting at a desk and working on a computer (up to 8 hours per day).</h2></li><li><h2 class="jobSectionHeader">
Frequent standing and walking within the clinic to supervise operations and support staff/patients.</h2></li><li><h2 class="jobSectionHeader">
Occasional bending, stooping, and reaching to access files, supplies, or assist with minor clinical support tasks.</h2></li><li><h2 class="jobSectionHeader">
Ability to lift or move light objects (e.g., boxes of medical supplies, patient charts, or small equipment) typically up to 20 pounds.</h2></li><li><h2 class="jobSectionHeader">
Manual dexterity and visual acuity to operate computers, phones, and office/medical equipment.</h2></li><li><h2 class="jobSectionHeader">
Clear verbal communication to interact effectively with patients, staff, vendors, and physicians.</h2></li><li><h2 class="jobSectionHeader">
Hearing ability to respond to patients, phone calls, and internal communications in a clinical setting.</h2></li></ul></div>

Area Manager

Join Weiler Plastic Surgery and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Weiler Plastic Surgery

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Area Manager