Qureos Mentor

West Tennessee Healthcare

<div>Category:
Rehab/Therapy
City:
Jackson
State:
Tennessee
Shift:
0 - Day (United States of America)
Job Description Summary:
Provides quality physical therapy services to most diagnoses, including evaluation, intervention and education, program planning and implementation, discharge planning, related documentation and communication. Under the general supervision of the physical therapy program manager, and the clinical supervision of a mentor, the Staff Physical Therapist treats a variety of diagnoses per department standards, as assigned by the mentor, and/or program manager. Employee is subject to call back and overtime as required by the hospital.
ESSENTIAL JOB FUNCTIONS:
<ul><li>Plan, organize and adjust the daily schedule to optimally use available time, space and equipment in order to provide the best possible treatment.
</li><li>Utilize the appropriate treatment techniques, based on the latest information available and standards of practice, for selected diagnosis to create and meet the plan of treatment.
</li><li>Maintains sufficient supplies and materials, in working order, for each treatment session.
</li><li>Keeps treatment area clean and organized.
</li><li>Use appropriate tests and measurements for the patient&rsquo;s age and problems that lead to an accurate understanding of the problems.
</li><li>Develop objective and measurable goals that are supported by the evaluation.
</li><li>Develop a treatment plan that is supported by the goals.
</li><li>Reevaluate and redefine goals and treatment plan in accordance with the patient&rsquo;s needs and per the department policy and procedures.
</li><li>Participates in the training of other team members when appropriate, and provides educational opportunities to others at the request of supervisor or program manager.
</li><li>Document patients&rsquo; records accurately, concisely, legibly and in a timely manner to illustrate both progress and/or lack of progress per department standards.
</li><li>Completes departmental and corporate (non-patient related) forms accurately and in a timely manner.
</li><li>Assures charges that are appropriate for treatment/ services rendered.
</li><li>Terminates treatment at the appropriate time per department standards.
</li><li>Performs related responsibilities as required or directed.
</li><li>Expectation of Productivity noted in each different cost center/clinic
</li><li>Possible related activities as assigned to include educational activities; ie teaching classes for public or peers; participation in health or community fairs; and/or marketing services to your particular market share.
</li><li>As an employee of WTH, a professional manner is expected at all times while you are in uniform or wearing a WTH logo in the community.
</li></ul>JOB SPECIFICATIONS:
EDUCATION:
<ul><li>B.S., entry level M.S., or dPT degree in physical therapy.
</li></ul>LICENSURE, REGISTRATION, CERTIFICATION:
<ul><li>Physical Therapist License in the State of Tennessee.
</li><li>BLS for Healtcare providers obtained during probationary period and maintained duirng employment.
</li></ul>EXPERIENCE:
<ul><li>N/A
</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:
<ul><li>Ability to read, write, and speak the English language.
</li><li>Ability to ensure the patient&rsquo;s privacy.
</li><li>Basic Computer skills.
</li></ul>NONDISCRIMINATION NOTICE STATEMENT
 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.</div>

Physical Therapist

<div>Category:
Nursing Unlicensed
City:
Camden
State:
Tennessee
Shift:
0 - Day (United States of America)
Job Description Summary:
Responsible for assisting medical provider with direct patient care, performs clerical/ environmental duties and organizational compliance task. This position is responsible for completing the financial clearance process within Patient Access Services (PAS) and creating the first impression of WTH&rsquo;s services to patients and families and other external customers. Provides medical care and information to patients so that they may fully utilize and benefit from clinic services. Must be able to articulate information in a manner that patients, guarantors, and family members understand so they know what to expect and have an understanding of their financial responsibilities. This position assumes responsibility for collecting and documenting information on behalf of the patient. Responsible for obtaining, coordinating, and directing information from patients, physician offices, hospital departments, and clinics in order to schedule patient appointments. May be responsible for completing the pre-registration, registration, insurance verification, benefits verification, certification, referral management, patient liability collections, and medical necessity check - as well as interviewing patients and guarantors to obtain information to screen for financial counseling, verifying eligibility and corresponding benefit levels, coordinating referrals, and obtaining treatment authorizations. Employee is subject to call back and overtime as required.
ESSENTIAL JOB FUNCTIONS:
<ul><li>Fulfills patient care duties to include checking schedules and organizing patient flow; accompanying patients to exam/ procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing exam room/ setting up instruments etc.; collecting patient history; performing screenings/ lab test per Medical Provider&rsquo;s orders; assisting Medical Provider/ other License nursing staff with various procedures; charting; relaying instructions to patients/ family; answering telephone calls and providing pertinent information.
</li><li>Fulfills clerical duties to include sending and receiving patient medical records; completing patient referrals for diagnostic test or specialist services; completing other forms and requisitions as needed; scheduling appointment / verifying insurance coverage; entering patient demographics; managing charts to ensure information is completed and filed appropriately.
</li><li>Fulfills environmental duties to include cleaning exam / procedure room/ instruments and equipment between patient visits to maintain infection control; sterilize any equipment or instruments according to scheduled maintenance program; keeping appropriate records; ordering, sorting, storing supplies; restocking exam/ procedure rooms;
</li><li>Fulfills organizational duties to include respecting and promoting patient rights; responding appropriately to emergency codes; following all Clinic Policies and Procedures and System wide policies
</li><li>Contributes to a positive work environment and the overall team effort of the clinic.
</li><li>Process - Maintains the best practice routine per department guidelines.
</li><li>Daily work queues are maintained at acceptable levels according to department policies.
</li><li>Correspondence worked daily to current.
</li><li>Registration - Performs financial clearance process by interviewing patients, collecting, and recording all necessary information for pre-registration and registration of patients.
</li><li>Ensures that proper insurance payer plan choice and billing address are assigned in the automated patient accounting system.
</li><li>Verifies relevant group/ID numbers.
</li><li>Completes the registration process according to established policies and procedures.
</li><li>Ensures patient receives necessary disclosures, privacy information, and signs the relevant documentation.
</li><li>Financial Clearance - Contacts payers to verify insurance eligibility.
</li><li>Completes automated insurance eligibility verification, when applicable, and appropriately documents information in the patient accounting system.
</li><li>Determines the patient&rsquo;s insurance type and educates patients regarding coverage and/or coverage issues.
</li><li>Informs families with inadequate insurance coverage regarding financial assistance through government and financial assistance programs.
</li><li>Performs initial financial screening and refers accounts for financial counseling and/or appropriate eligibility assessments.
</li><li>Ensures all referrals and treatment authorizations for all patient types have been obtained according to the outlined requirements.
</li><li>If not obtained, contact payers for approvals.
</li><li>Completes initial medical necessity checks.
</li><li>Refers to designated area if medical necessity fails or if referrals /authorizations are denied.
</li><li>Responsible for obtaining complete and accurate demographic, financial, and clinical information to help ensure maximum reimbursement for the hospital.
</li><li>Pre-Service / Point of Service Collection - Interprets third party payer policies to establish patient financial liabilities and work with patients so they understand their patient financial responsibilities.
</li><li>Collect co-payments, co-insurance, and deductibles according to pre-service/ point of service collections policies and procedures.
</li><li>Investigates, resolves, and documents patient problems in a timely and efficient manner.
</li><li>Investigates, resolves, and documents patient problems and contact medical staff, nursing staff, ancillary departments, and administration as necessary.
</li><li>Referrals-assist with referrals internally.
</li><li>Must submit for prior authorization if needed, schedule appointment within clinic.
</li><li>Follow through with referral process until patient has been contacted with appointment.
</li></ul>EDUCATION:
<ul><li>Must have High School diploma,
</li><li>Completed WTMG/JSCC hosted MOA certification program
</li></ul>LICENSURE, REGISTRATION, CERTIFICATION:
<ul><li>Certified MOA program completed through WTMG/JSCC hosted program - ONLY .
</li><li>Attain CPR certification during the introductory period and maintain certification during employment.
</li></ul>EXPERIENCE:
<ul><li>Must have worked in WTMG PAR position
</li><li>Must have completed WTMG/JSCC hosted MOA program
</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:
<ul><li>Knowledge of health care field and/ or medical specialty.
</li><li>Knowledge of specific assisting task related to health care or the particular medical specialty.
</li><li>Knowledge of information that must be conveyed to patients/ families.
</li><li>Knowledge of healthcare management, registration, billing, and collection processes for government, grant, and non-government funding sources.
</li><li>Strong attention to detail and ability to obtain and record information accurately in the patient accounting system.
</li><li>Ability to learn and apply various rules, regulations, policies and procedures, criteria and eligibility thresholds set forth by WTH external government/regulatory agencies, and payer contracts.
</li><li>Comfort with data entry within Revenue Cycle software, patient management systems, and Windows based applications preferred.
</li><li>Knowledge of word processing and spreadsheet applications.
</li><li>Strong interpersonal skills and the ability to work through a variety of issues in a diplomatic fashion required.
</li></ul>INTERPERSONAL REQUIREMENTS:
<ul><li>Require skills of tact and diplomacy; ability to project a pleasant and professional image; ability to demonstrate compassion and caring in dealing with patients and peers.
</li><li>Contributes to a positive work environment and the overall team effort of the department.
</li></ul>NONDISCRIMINATION NOTICE STATEMENT
 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.</div>

Patient Access Representative I

<div>Category:
Professional
City:
Adamsville
State:
Tennessee
Shift:
8 - Day (United States of America)
Job Description Summary:
_____________________________________________
 
 
SAVANNAH, TN - BASED POSITION
 
_____________________________________________
 
 
Under the direction of the MAT Administrative Manager and supervision of the Clinical Manager, and in conjunction with Alcohol &amp; Drug (A&amp;D) therapeutic and medical staff, the RECOVERY+ Case Manager is responsible for offering an array of recovery support and case management services to service recipients seeking treatment for substance use disorder(s) only or co-occurring disorders often in conjunction with medication-assisted treatment (MAT) as well as certain clients with trauma-specific circumstances. These responsibilities include but are not limited to assessments, case management and intensive case management services in person and via telehealth, and scheduling assistance. Responsibilities also include the coordination of care with clients and their systems of care across potential changes in housing or incarceration status, insurance and benefits changes, and any other impairment in activities of daily living that may be the result of a Substance Use or Co-Occurring Disorder or may impede the recipients&rsquo; progress in treatment for the disorder(s).
 
 
The RECOVERY+ Case Manager is responsible for providing, coordinating, and monitoring services for his or her respective caseload thirty-six (36) to forty (40) hours per week. This position is in partnership with BHG Savannah and Pathways.
<ul><li>Provides client and family education, support, and care in gender-, spiritually-, economically- and culturally-responsive, humble, kind, and competent ways
</li><li>Follows or exceeds HIPAA guidelines and maintains the highest level of confidentiality and privacy at all times when dealing with client information
</li><li>Provides services to people in recovery to promote individual, program and system-level approaches that foster health and resilience, increase permanent housing, employment, and other necessary supports while reducing gaps in service and barriers to social inclusion
</li><li>Facilitates equitable services for recipients in person and via telehealth as needed
</li><li>Facilitates smooth transitions from incarceration, residential treatment, or inpatient withdrawal management treatment to outpatient MAT services
</li><li>Develop and/or maintain a MAT-focused Treatment Plan related to recovery and co-occurring services that supports service recipient strengths, goals, and choice
</li><li>Develops, implements, reviews, and updates DLA-20 Assessments, ASIs, ASAMs, GPRAs, and Aftercare Plans per state, grant, insurance provider, agency, and program standards
</li><li>Provides and documents linkage, referral, and advocacy services to help the service recipient access and mobilize resources that meet his or her needs and encourage ongoing recovery from substance use and co-occurring (complex) disorders
</li><li>Completes all appropriate documentation in a timely manner with correct and appropriate tone, grammar, and syntax
</li><li>Collaborates effectively with service recipients, outside agency personnel, family members, and internal agency personnel including but not limited to supervisors, therapists, physicians, nurses, and case managers to ensure continuity of care
</li><li>Provides reporting of work activity to Clinical Manager and Administrative Manager as requested
</li><li>Participates in staffing and supervision as scheduled, and displays evidence of the value of lifelong learning as related to best practices in client care
</li><li>Participates in Quality Assurance &amp; Improvement, Utilization Management, and other agency and system functions
</li><li>Other activities or responsibilities as needed per supervisor or agency
</li></ul>JOB SPECIFICATIONS: 
EDUCATION:
<ul><li>Bachelor&rsquo;s degree required
</li></ul><ul><li>Bachelor&rsquo;s degree in social work, counseling, sociology, psychology or related behavioral-health field preferred
</li></ul><ul><li>Bachelor&rsquo;s degree in another discipline must be accompanied by fifteen (15) college-level semester hours of coursework in behavioral health or one (1) year of work experience in a behavioral health setting. 
</li></ul>LICENSURE, REGISTRATION, CERTIFICATION:
<ul><li>Must have a valid driver&rsquo;s license
</li></ul><ul><li>Must obtain and maintain certification in Non-Violent Crisis Intervention within the 90-day orientation period
</li></ul><ul><li>Any additional certification or training as requested by supervisor or Agency 
 </li></ul>EXPERIENCE:
<ul><li>Minimum of one (1) year of behavioral health care experience preferred
</li></ul><ul><li>Experience with clients diagnosed with substance use or co-occurring disorders preferred 
</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:
<ul><li>Exhibits proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
</li></ul><ul><li>Exhibits capacity to learn and utilize electronic medical records and other online software programs quickly and effectively
</li></ul><ul><li>Demonstrates professional written, verbal, and nonverbal communication
</li></ul><ul><li>Demonstrates ability to set priorities for tasks, to work effectively under minimal supervision, exceptionally organized, described by others as a self-starter, reliable, dependable, and motivated
</li></ul><ul><li>Demonstrates eagerness and ease in learning and implementing new technologies, strategies, and behavioral interventions
</li></ul><ul><li>Demonstrates an understanding of adverse childhood experiences (ACEs), their potential effect on the health and well-being of individuals, and utilizes best practices to offer trauma-sensitive and trauma-informed care 
</li></ul>INTERPERSONAL REQUIREMENTS:
<ul><li>Demonstrates the ability to communicate effectively and build rapport with all clients and family members as well as all levels and facets of agency personnel
</li></ul><ul><li>Contributes to a positive work environment and the overall team effort of Recovery Programs, EAP &amp; Psychiatry &amp; Counseling offices, Pathways, and West Tennessee Healthcare
</li></ul><ul><li>Flexible and innovative, exhibiting the initiative to function with limited supervision
</li></ul><ul><li>Addresses interpersonal conflict concerning colleagues or supervisors with humility, respect, and frankness, and follows the chain of command when needed to resolve issues effectively and timely
</li></ul><ul><li>Ability to work well under pressure 
</li></ul>DIRECTION/SUPERVISION REQUIREMENTS:
<ul><li>N/A 
</li></ul>PHYSICAL DEMANDS:
<ul><li>Able to perform various physical demands of the job that help deliver services to program recipients and the agency. Physical demands include but are not limited to prolonged standing, sitting, walking, driving, climbing stairs, lifting/carrying objects, etc.
</li></ul><ul><li>Able to use CPI training to effectively deescalate and safely restrain an individual if needed
</li></ul><ul><li>Able to work hours as designated by client need and provider availability when needed 
</li></ul>ENVIRONMENTAL CONDITIONS:
<ul><li>Prepared to travel throughout the agency&rsquo;s catchment area if needed, or where consumers reside to provide services including but not limited to locations such as other offices, criminal justice complexes, treatment centers, and client homes if needed 
</li></ul>OTHER JOB REQUIREMENTS:
<ul><li>Understands service recipient safety and satisfaction is a top priority and is flexible and accommodating to meet the patient&rsquo;s needs and protect patient&rsquo;s dignity
</li></ul><ul><li>Understands and adheres to West Tennessee Healthcare&rsquo;s compliance standards as they appear in the Compliance Policy, Code of Conduct, and Conflict of Interest Policy
</li></ul><ul><li>Assumes responsibility for insuring continued professional growth as well as personal physical and mental health
</li></ul><ul><li>The employee is expected to adhere to all WTH policies and procedures. 
</li></ul>NONDISCRIMINATION NOTICE STATEMENT
 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.</div>

Case Manager - RECOVERY+

<div>Category:
Nursing Unlicensed
City:
Jackson
State:
Tennessee
Shift:
12 - Other Shift (United States of America)
Job Description Summary:
Under the general supervision of the Director, Clinical Manager, and Charge Nurse. Responsible for providing hygienic care and assigned procedures for assigned patients based on age-specific needs.
<h2 class="jobSectionHeader">ESSENTIAL JOB FUNCTIONS:
</h2><div><div><div><ul><li>Answers call lights by carrying wireless phones or by the console.
</li><li>Obtains and records patient Vital Signs per unit specification.
</li><li>Assists with new admissions by taking vital signs, obtain weights, and assist patient with a gown, places telemetry patches, leads and telemetry box on patients.
</li><li>Responsible for repositioning patients every two hours, whether it is turning or encouraging patients to turn themselves.
</li><li>Ambulates patients in the hall as needed.
</li><li>Assists patients with meals by getting patients up to the chair before if appropriate offers hygiene and prepares the area for eating.
</li><li>Passes food trays and feeds patients who cannot feed themselves.
</li><li>Collects and accurately records intake and output.
</li><li>Assembles patient&rsquo;s charts, records patient information on unit records and routes patient&rsquo;s charges.
</li><li>Enters any written orders into the electronic medical record, completes related forms, schedules procedures via computer and/or manual process, adds forms related to procedures to chart and notifies licensed personnel.
</li><li>Assists with transport patients.
</li><li>Helps keep department tidy by putting up stock, and clean rooms such as break room, microwave, refrigerator, med room, dirty room, linen room, and equipment room.
</li><li>Assists with incentive spirometers.
</li><li>Responsible for documenting: baths, turns, Oral Intake and Output obtained from Foley catheter, urinal or collection vessel, shaves, mouth care, peri and or Foley care, Vital Signs, linen changes, shampoos, weights, the percentage of meals consumed on all of their assigned patients, ambulation, incentive spirometer usage, bowel movements, and the number of times patients were up in a chair.
</li></ul></div></div></div><h2 class="jobSectionHeader">JOB SPECIFICATIONS:
</h2><div><div><div>EDUCATION:
<ul><li>On or after June 1, 2013, High School diploma or equivalent required. If an employee has less than the foregoing level of education and employed in good standing in this position prior to this date no further education is required to maintain employment.
</li></ul>LICENSURE, REGISTRATION, CERTIFICATION:
<ul><li>BLS certification must be obtained within the orientation period, and certification must be kept current while in this position.
</li></ul>EXPERIENCE:
<ul><li>Preferred, but may be trained by qualified personnel on the unit.
</li></ul></div></div></div>NONDISCRIMINATION NOTICE STATEMENT
 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.</div>

Patient Care Tech- (C9 Med/Surg)

Join West Tennessee Healthcare and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

West Tennessee Healthcare

About Company

Physical Therapist

Patient Access Representative I

Case Manager - RECOVERY+

Patient Care Tech- (C9 Med/Surg)