Qureos Mentor

Westcare

<div>Position Summary:<ul><li>
Person in this position will be responsible for the data collection, clerical and secretarial aspects of the program. Essential Job Functions include those listed below.
</li></ul>Essential Job Functions:<ul><li>
General secretarial support to the office, i.e., scheduling appointments, correspondence, handling incoming/outgoing phone contacts, and other related clerical duties;</li><li>
Perform PBX (operator) duties when necessary;</li><li>
Provide clerical support to the program staff as requested;</li><li>
Collection of any relevant data;</li><li>
Maintain filing system for any relevant files;</li><li>
Entry of any relevant data into multiple computer database systems:</li><li>
Review and distribute, when appropriate, all incoming mail and faxes addressed to the program and staff;
</li><li>Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and</li></ul>
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and<ul><li>
Perform any other duties as assigned.</li><li>
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and</li><li>
Perform any other duties as assigned.</li></ul>
Experience and Competencies:<ul><li>
Past experience in a secretarial position, preferably in a social service setting;</li><li>
Excellent communication skills;</li><li>
Superior writing skills;</li><li>
Attention to detail;</li><li>
Ability to exercise good judgment and discretion;</li><li>
Ability to work well in a team environment;</li><li>
Superior organizational skills;</li><li>
Strong computer skills, to encompass all Microsoft Office applications;</li><li>
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality; and</li><li>
Professional appearance and demeanor.</li><li>
Ability to obtain and maintain clearance from LEIE and NSOPW;</li><li>
Ability to obtain and maintain 1st Level Background Checks;</li><li>
Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required; and</li><li>
CPR Certification, First Aid Certification and an annual Tuberculosis test.
</li><li>During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you</li></ul>
Working Conditions:<ul><li>
Work is primarily performed in an office or treatment facility setting; and</li><li>
Some outdoor activities may be required.</li></ul>
Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties and activities with or
without accommodation:</div>

Receptionist

<div>Position Summary:
The Case Manager Supervisor provides leadership and oversight to a team of Case Managers responsible for ensuring the safety, well-being, and permanency of children and families involved in the child welfare system. This role ensures compliance with the Florida Child Welfare Practice Model, guiding case managers in delivering trauma-informed, culturally responsive, and family-centered services. The Case Manager Supervisor plays a key role in achieving program goals, including reunification, placement stability, adoption, and permanency planning while upholding best practices in child welfare. The role focuses on strong supervision, team performance, and accountability by using data and metrics to guide decision-making, improve outcomes, and maintain compliance with all contractual and performance standards.
Essential Job Functions:
<ul><li>Provide guidance and oversight to the case management team to ensure high-quality service delivery.</li><li>
Monitor and evaluate case management staff performance, providing coaching and professional development opportunities.</li><li>
Participate in and lead case conferences, team meetings, and training sessions.</li><li>
Ensure staff adherence to HIPAA, Professional Ethics, Consumer Rights, and Confidentiality policies.</li><li>
Participate in performance improvement activities and uphold the mission, vision, and guiding principles of WestCare Foundation.</li><li>
Provide daily team huddles for oversight, direction, and support to assigned case managers.</li><li>
Lead regular team meetings to review data, performance metrics, and case progress.</li><li>
Review and approve key case actions including safety plans, placements, and court documentation.</li><li>
Promote accountability, professionalism, and teamwork within the unit.</li><li>
Provide guidance and oversight to the case management team to ensure high-quality service delivery.</li><li>
Conduct weekly one-on-one supervision sessions with each Case Manager.</li><li>
Encourage teamwork, open communication, and a commitment to excellence</li><li>
Support onboarding, training, and ongoing development for new and existing staff.</li><li>
Provide consistent feedback, mentoring, and coaching to strengthen skills and performance.</li><li>
Recognize and reinforce positive performance and address issues promptly and professionally.</li><li>
Conduct timely Supervisor Consults and thorough Supervisor Reviews on cases, providing detailed feedback and ensuring that documentation reflects accurate case activity, quality of service, and engagement with families. Ensure these are documented in FSFN.</li><li>
Track compliance with required case activities, documentation timelines, and quality standards.</li><li>
Use data to identify trends, gaps, and opportunities for improvement.</li><li>
Partner with Quality Assurance and leadership to address findings and support performance improvement plans when needed.</li><li>
Ensure documentation, supervisory reviews, and case activities are timely and accurate in FSFN.</li><li>
Ensure court documentation is accurate, professional and filed within established Children Legal Services time frames.</li><li>
Meet or exceed all contractual, scorecard, and performance metrics.</li><li>
Monitor and manage unit performance across key measures, including:</li><li>
Children Seen Every 30 Days 
o Supervisor Reviews 
o Medical and Dental Compliance 
o Parent Engagement 
o Case Plan Updates and Safety Plan</li><li>
Review data weekly to identify red and yellow performance areas and collaborate with Case Managers on realistic plans to improve outcomes.</li><li>
Facilitate accountability discussions that focus on learning, growth, and shared responsibility rather than blame.</li><li>
Maintain organized calendars and ensure adequate coverage for staff in the field to balance workload and prevent burnout.</li><li>
Collaborate with internal departments, community partners, and the court system to support effective service delivery.</li><li>
Maintain clear, respectful, and professional communication at all times.</li><li>
Facilitate reunification efforts while maintaining concurrent planning for alternative permanency options.</li><li>
Perform other duties as assigned.</li></ul>
Essential Qualifications:
Certifications/Licensures:<ul><li>
Certification as a Certified Case Manager Supervisor in good standing by the Florida Certification Board is required within 6 months from the date of hire. Preference will be given to those candidates who are currently Certified as a Child Welfare Professional.</li></ul>
Education:<ul><li>
Master&rsquo;s degree in social work or a related field, with at least one (1) year of managerial experience in human services or child welfare programs; or</li><li>
Bachelor&rsquo;s degree in social work or a related field, with at least three (3) years of experience in human services or child welfare programs, including at least one (1) year in a managerial or supervisory role.</li></ul>
Experience and Competencies:
<ul><li>Bilingual is preferred.</li><li>
Physical required prior to hire; paid by agency</li><li>
Valid Florida driver&rsquo;s license and ability to obtain and maintain WestCare&rsquo;s vehicle insurance is required;</li><li>
The ability to determine appropriateness and eligibility for consumers&rsquo; admission</li><li>
The ability to identify and evaluate an individual&rsquo;s strengths, barriers, problems, and needs for the development of a Case Plan</li><li>
The ability to write assessments, progress notes, discharge summaries, and other consumer related data as evidenced through the clinical records</li><li>
Knowledge of the inter-relationship among substance use, mental health, and primary care disorders</li><li>
Knowledge and application of developmental theories</li><li>
The ability to evaluate the impact of substance use and mental health problems on the consumer&rsquo;s functioning in major life area</li><li>
The ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers</li><li>
The ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources</li><li>
The ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available</li><li>
The ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed</li><li>
The ability to assess the individual&rsquo;s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development</li><li>
Understanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning</li><li>
Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct</li><li>
Understanding of family dynamics, family roles, and family structure</li><li>
Understanding of professional ethics, consumer rights, and professional responsibilities</li><li>
Ability to communicate appropriately and effectively with members of a multidisciplinary team</li><li>
Ability to organize, interpret, and communicate data in a comprehensive and effective manner</li><li>
Ability to handle multiple tasks and effectively prioritize</li><li>
Ability to network with internal and external departments and agencies</li><li>
Understanding of issues related to individuals with varied identities in prevention, intervention and treatment.</li><li>
Understands that individuals with distinct community backgrounds, have different perceptions of health</li><li>
Demonstrates respect for individuals with varied identities when conducting assessments, developing Wellness and Recovery Plans, and providing services</li><li>
Understands that individuals with distinct community backgrounds define and perceive family and its importance differently</li><li>
Demonstrates ability to work effectively with individuals with distinct community backgrounds</li><li>
Ability to use trauma informed care principles including ensuring consumer safety, preventing/avoiding triggering past adverse experiences, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment</li><li>
Ability to identify and describe key signs, symptoms, impact and manifestations of adverse experiences</li><li>
Aware of the differences between trauma informed and trauma-specific services</li><li>
Understands the bidirectional relationships among substance use and mental disorders
</li><li>Understands the differences among various kinds of abuse and adverse experiences, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence</li><li>
Knowledge of WestCare Mission, goals and values</li><li>
Knowledge of Incident Reporting</li><li>
Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality</li><li>
Familiarity with WestCare services and programs</li><li>
Demonstrates a high degree of dependability.<ul><li>
Maintains a good attendance record.</li><li>
Observes working hours</li><li>
Shows flexibility and is responsive to requests from supervisor</li><li>
Works independently with minimal supervision</li><li>
Exhibits characteristics of good workmanship, and integrity on the job</li><li>
Work time is always productive</li></ul></li><li>
Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agencies<ul><li>
Is courteous to consumers, staff, and all others.</li><li>
Demonstrates tact at the appropriate time.</li><li>
Cooperates with others both within and outside WestCare.</li><li>
Works well with supervisor; accepts direction and supervision</li><li>
Maintains a positive attitude toward work</li></ul></li><li>
Ensures and maintains a safe working environment.<ul><li>
Work area is clean and orderly.</li><li>
Verbalizes, understands and adheres to agency safety procedures.</li><li>
Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center&rsquo;s reporting procedures</li></ul></li><li>
Presents a positive personal image</li><li>
Dresses and maintains a professional demeanor</li><li>
CPR Certification, First Aid Certification and an annual Tuberculosis test.
</li><li>Ability utilize Microsoft Office Software Suite</li><li>
Ability to provide an Affidavit of Good Moral Character</li><li>
Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required</li><li>
Supervise and support a team multiple case managers, ensuring quality case management services are delivered in compliance with Florida Statutes, Administrative Codes, and agency policies.</li><li>
Conduct weekly one-on-one supervision with case managers, reviewing cases, providing guidance, and ensuring timely documentation of supervisory consultations in CCWIS.</li><li>
Ensure case managers develop, implement, and monitor case plans aimed at achieving permanency within 12 months.</li><li>
Monitor case manager workloads to ensure manageable caseloads
</li></ul><ul><li>Ensure all case managers adhere to Florida Child Welfare Practice Model requirements and Quality Parenting Initiative (QPI) principles.</li><li>
Collaborate with legal services, placement units, behavioral health providers, and other departments to maintain alignment with best practices and agency goals.</li><li>
Work with the Quality Improvement (QI) Department to address performance issues and implement corrective actions as needed.</li><li>
Oversee case documentation to ensure accuracy, completeness, and compliance with mandated timeframes.</li><li>
Use of Stabilify data systems to oversee Case Managers performance and maintain compliance of mandated timeframes.</li><li>
Ensure timely referrals and access to behavioral health, substance abuse, and independent living services for children and families.</li></ul><ul><li>
Ensure all case managers obtain and maintain Child Welfare Case Manager Certification.</li><li>
Provide ongoing training, coaching, and professional development opportunities for case managers.</li><li>
Ensure case managers are proficient in the Florida Child Welfare Practice Model and achieve required certifications within mandated timeframes.</li></ul>
Working Conditions:<ul><li>
Work is primarily performed in an office or community settings.</li><li>
Some outdoor activities may be required.</li></ul>
Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties and activities with or without accommodation:
Physical Demands:
<ul><li>Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.</li><li>
Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
</li><li>Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
</li><li>Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee&rsquo;s essential job functions and to observe client behavior and activities in and out of the facility.
</li><li>The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to
</li></ul>every employee.
Mental Demands:
<ul><li>Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
</li><li>Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
</li><li>Requires the ability to work under stress and in emotionally charged settings.
</li><li>The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.</li></ul></div>

Case Manager Supervisor

<div>POSITION SUMMARY:
Person in this position will be responsible for general client supervision, milieu management and general program operation. The Counselor Tech Tier I position is not authorized to provide AOD Services to program participants unless registered or certified. Essential Job Functions include those listed below.
ESSENTIAL JOB FUNCTIONS:<ul><li>
Ensure the security of the facility through the continuous monitoring of the grounds and facility.</li><li>
General client supervision in daily living activities and general program operation.</li><li>
Make copies of necessary program paperwork.</li><li>
Place documentation in client files.</li><li>
Ensure all scheduled activities occur at the specified time.</li><li>
Prepare client activity reports and other reports as requested.</li><li>
Search incoming property and shopping bags.</li><li>
Conduct medication calls at specified timeframes and according to policy.</li><li>
Ensure assignments given to residents are completed.</li><li>
Ensure that residents comply with program rules.</li><li>
Monitor trip logs and conduct visual contact searches to ensure residents returning to the facility are not under the influence of any substance.</li><li>
Ensure the cleanliness and orderliness of the facility.
</li><li>Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and</li><li>
Perform all other duties as assigned.</li></ul>
ESSENTIAL QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Competencies:<ul><li>
Knowledge of substance abuse and treatment is desired.</li><li>
Ability to exercise good judgment and discretion.</li><li>
Ability to work well in a team environment.</li><li>
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.</li><li>
Professional appearance and demeanor.</li><li>
Must be sensitive to populations served.</li><li>
Ability to obtain and maintain clearance from California Department of Corrections and Rehabilitation (CDCR).</li><li>
Ability to obtain and maintain clearance from LEIE, MSIL, and EPLS.</li><li>
Valid driver&rsquo;s license and ability to obtain and maintain WestCare&rsquo;s vehicle insurance is required.</li><li>
Must be able to obtain and maintain Fresno County Credentialing.
</li><li>During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.</li><li>
CPR Certification, First Aid Certification, and an annual Tuberculosis test.
</li></ul>EDUCATION and/or EXPERIENCE:<ul><li>
One (1) year experience in a residential social service setting providing services to the criminal justice/substance abusing population and/or equivalent experience and education combined.</li><li>
Basic computer skills.</li><li>
Good documentation skills.</li><li>
Be able to multi-task; and</li><li>
Excellent communication skills (written and oral).</li><li>
Graduation from an accredited four-year college with a degree in Psychology, Social Work, Rehabilitation Counseling, or a related field is preferred.</li><li>
High School Diploma required.</li></ul>
LICENSURE/CERTIFICATION:<ul><li>
Not applicable to this position.</li></ul>
WORKING CONDITIONS:<ul><li>
Work is primarily performed in an office or in a residential/outpatient treatment setting.</li><li>
Some outdoor activities may be required.</li><li>
UA testing of clients is required.</li><li>
Must be able to de-escalate situations in the program.</li></ul></div>

Counselor Technician

<div>https://info.flclearinghouse.com
Position Summary:
Provides a full range of assessment, consultation and psychotherapeutic services for Mental Health, Substance Abuse and/or Co-Occurring Disorders, for identified youth. This position is community based with travel required. Services are provided in schools and client homes.
Essential Job Functions:<ul><li>
Engages in direct staff hours of service for assigned clients at the rate of 120 hours per month.</li><li>
Conducts intake assessments/biopsychosocial evaluations for new and existing clients.</li><li>
Assessments are performed in accordance with the Centers standards, policies and procedures relative to frequency, documentation and timeliness</li><li>
The Intake Assessment is an integrated, longitudinal, strength-based document, reflecting a recovery oriented process, and utilizing both mental health and substance abuse diagnostic tools. The therapist is responsible for implementing this tool in</li></ul>
accordance with the CCISC model and philosophy.<ul><li>
Communicates a Welcoming Expectation to the client; demonstrates empathic listening and compassion, increases client sense of safety and establishes a hopeful connection, in the process of collecting supporting information in a trauma informed manner.</li><li>
Develops and maintains a written treatment plan for each client.</li><li>
Written treatment plans are developed with as much participation from the client as possible and reasonable.</li><li>
The treatment plan should contain be strength-based, with Recovery/Resiliency based treatment recommendations.</li><li>
Conducts individual, group and family counseling activities as required.</li><li>
All clinical activities are performed in accordance with the Centers standards, policies, and procedures.</li><li>
Prepares written documentation for each service conducted.</li><li>
Written documentation for each service conducted is performed in accordance with the Centers standards, policies and procedures.</li><li>
All regulatory and reimbursement forms are accurately completed and submitted within the required timeframes</li><li>
Service Manager and progress notes are completed on a daily basis.</li><li>
Treatment records accurately reflect the nature of the service activity provided, the timeliness of services, and the outcome.</li><li>
Document all clinical services and activities in accord with licensing, Medicaid, CARF standards and agency policy and procedure</li><li>
Participate in case conference</li><li>
Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.</li><li>
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and</li><li>
Perform any other duties as assigned.</li></ul>
Essential Qualifications:
Certifications/Licensures:<ul><li>
Certification as a CAP or MCAP, in good standing by an agency approved and recognized by the Florida Certification Board is preferred at time of hire; Preference will be given to those candidates who are currently Certified;</li><li>
Licensure as a LCSW, LMHC, or LMFT in good standing by an agency approved and recognized by the state of Florida is preferred at time of hire; Preference will be given to those candidates who are currently licensed.</li></ul>
Education:<ul><li>
Graduation from an accredited masters program with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related field is required</li></ul>
Experience and Competencies:
<ul><li>Two-Three years of related work experience in Mental Health, and / or Substance Abuse field, preferably both.</li><li>
Bilingual is preferred;</li><li>
Ability to converse with consumers/families about substance and mental health issues
</li><li>Ability to communicate appropriately and effectively with members of a multidisciplinary team.</li></ul><ul><li>
Ability to organize, interpret and communicate data in a comprehensive and effective manner.</li><li>
Ability to network with internal and external departments and agencies.</li><li>
Knowledge in the understanding and application of therapeutic techniques</li><li>
The ability to develop and maintain client rapport</li><li>
knowledge of generally acceptable clinical assessment procedures</li><li>
in-depth and current knowledgeable skills related to psychotherapeutic treatment modalities and techniques, including but not limited to Cognitive Behavioral Therapy, Motivational Interviewing, Relapse Prevention, Seeking Safety and the CCISC (Comprehensive, Continuous, Integrated, System of Care) Model.</li><li>
Maintains confidential files and records
</li><li>Working knowledge of behavioral health terminology
</li><li>Knowledge of WestCare Mission, goals and values</li><li>
Knowledge of Incident Reporting</li><li>
Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality</li><li>
Familiarity with WestCare services and programs</li><li>
Understanding of issues related to cultural identity, ethnic background, age, developmental level, gender and sexual orientation in prevention, intervention and treatment.</li><li>
Demonstrates ability to work effectively with culturally diverse staff and consumers</li><li>
Demonstrates respect for an individual&rsquo;s cultural and ethnic values when interacting with them</li><li>
Articulates a working definition of trauma</li><li>
Understands the impact of trauma</li><li>
Understands re-traumatization</li><li>
Demonstrates a high degree of dependability.<ul><li>
Maintains a good attendance record.</li><li>
Observes working hours</li><li>
Shows flexibility and is responsive to requests from supervisor</li><li>
Works independently with minimal supervision</li><li>
Exhibits characteristics of good workmanship, and integrity on the job</li><li>
Work time is always productive</li></ul></li><li>
Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agencies<ul><li>
Is courteous to consumers, staff, and all others.</li><li>
Demonstrates tact at the appropriate time.</li><li>
Cooperates with others both within and outside WestCare.</li><li>
Works well with supervisor; accepts direction and supervision</li><li>
Maintains a positive attitude toward work</li></ul></li><li>
Ensures and maintains a safe working environment.<ul><li>
Work area is clean and orderly.</li><li>
Verbalizes, understands and adheres to agency safety procedures.</li><li>
Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center&rsquo;s reporting procedures</li></ul></li><li>
Presents a positive personal image</li><li>
Dresses and maintains a professional demeanor</li><li>
Excellent communication skills;</li><li>
Ability to exercise good judgment and discretion;</li><li>
Ability to work well in a team environment;</li><li>
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality;</li><li>
CPR Certification, First Aid Certification and an annual Tuberculosis test.</li><li>
Ability utilize Microsoft Office Software Suite</li><li>
Ability to provide an Affidavit of Good Moral Character</li><li>
Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.</li></ul>
Working Conditions:<ul><li>
Work is primarily performed in the community at client homes and schools.</li><li>
Some outdoor activities may be required.</li></ul>
Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties and activities with or
without accommodation:
Physical Demands:
<ul><li>Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.</li><li>
Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
</li><li>Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
</li><li>Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee&rsquo;s essential job functions and to observe client behavior and activities in and out of the facility.
</li><li>The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.</li></ul>
Mental Demands:
<ul><li>Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
</li><li>Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
</li><li>Requires the ability to work under stress and in emotionally charged settings.
</li><li>The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.</li></ul></div>

Behavioral Health Therapist

<div><div>POSITION SUMMARY:</div><div>
The Case Manager will refer clients to community resources provided by WCGC or other appropriate service provider and will complete documentation required for the records. This includes but is not limited to development of the case management plans for POCCI, recording of community resources, inventory of items used for outreach. The Case Manager will provide case management services including but not limited to exploring and identifying community resources, facility communication between community resources and other providers, assisting persons-served in identifying and locating needed resources. The Case Manager will work alongside the Peer Support Specialist in the POCCI program. Essential Job Functions include those listed below. 
</div><div>
ESSENTIAL JOB FUNCTIONS:</div><ul><li>
Builds and maintains relationships with all community partners.</li><li>
Will attend all required Pasco County Opioid Task Force meetings as well as internal staff meetings.</li><li>
Will plan, along with Peer Support Specialist, 1-2 weekly outreach events to distribute Narcan, resource info and other items required by grant.</li><li>
Tracking of inventory of items used by the grant as well as tracking referrals made.</li><li>
Maintain data according to company policy and contract requirements.</li><li>
Provide daily, weekly, and monthly reports as requested.</li><li>
Assist and monitor data collection and statistical reporting.</li><li>
Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested.</li><li>
Coordination of various services throughout several agencies.</li><li>
Attend scheduled meetings and presentations with referral agencies; and</li><li>
Perform any other duties as assigned.</li><li>
Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.</li><li>
During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.</li><li>
Perform all other duties as assigned.</li></ul><div></div><div> 
ESSENTIAL QUALIFICATIONS:</div><div>
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
</div><div>
Experience and Competencies:</div><ul><li>
Excellent interpersonal and communication skills.</li><li>
Ability to work independently and as part of a collaborative team.</li><li>
Compassion, empathy, and a non-judgmental approach towards individuals with substance use disorders.</li><li>
Understanding to talk to and communicate with clients in an effective and appropriate manner.</li><li>
Bilingual (English/Spanish) is preferred.</li><li>
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.</li><li>
Professional appearance and demeanor.</li><li>
Must be able to obtain and maintain level II background clearance.</li><li>
Valid driver&rsquo;s license and ability to obtain and maintain WestCare&rsquo;s vehicle insurance is required.</li><li>
During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.</li></ul><div></div><div> 
EDUCATION and/or EXPERIENCE:</div><ul><li>
Two (2) years&rsquo; experience working in substance abuse prevention, community health promotion, or related fields is highly desirable.</li><li>
A strong understanding of substance abuse issues, mental health promotion, and evidence-based prevention strategies is essential. Familiarity with theories of behavior change, public health principles, and community organizing approaches is advantageous.</li><li>
Bachelor&rsquo;s degree from an accredited university or college required. Bachelor&rsquo;s degree with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or related human serviced field is required.</li></ul><div></div><div> 
LICENSURE/CERTIFICATION:</div><ul><li>
Not applicable for this position.</li></ul><div></div><div> 
WORKING CONDITIONS:</div><ul><li>
Work is primarily performed in an office or in a Residential/Outpatient treatment setting.</li><li>
Travel throughout and around the community and outreach is required.</li><li>
This position may require flexible hours, including evenings and weekends, to accommodate client needs and community events.</li></ul><div></div><div> 
WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon successful completion of a pre-employment drug test, 
pre-employment physical and criminal background check. 
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https://info.flclearinghouse.com</div> 

About Westcare: 
Who We AreSince 1973, WestCare has provided health and human services with a commitment to delivering high-quality and cost-effective services that empower people to transform their lives.THE MISSION.We are resolutely dedicated to the populations we serve, as well as our employees, and actively promote the wellness and empowerment of individuals, their families, and their communities.Our MissionWestCare empowers everyone with whom we come into contact with to engage in a process of healing, growth, and change benefiting themselves, their families, co-workers, and communities.Where Do We Serve?Proudly serving sixteen states, three U.S. territories, the Dominican Republic and the Republic of PalauWhat Do We Do?We're a family of nonprofit organizations that provide a wide range of health and human services to improve the lives of those in our communities. Our service domains include:Mental Health &amp; WellnessTreatment &amp; RehabilitationCriminal JusticeVeteran ServicesHousing OpportunitiesEducation &amp; PreventionDomestic ViolenceEmergency Support</div>

Outpatient Case Manager