Qureos Mentor

Westcare

<div><p><b>Position </b><b>Summary:</b></p><p>
Provide leadership and oversight for the Peer Family Navigator team and the Family Services Program (in-home prevention services), serving as the agency&rsquo;s central hub for coordinating services and resources for children and families. This role ensures children and parents are connected to the most appropriate and effective services as quickly as possible to address conditions for return, strengthen family stability, and advance reunification or other permanency outcomes. Working closely with case management staff, internal programs, admissions, and community partners, the position helps remove barriers to services, integrates prevention and support resources, and ensures families receive timely, coordinated support that promotes child safety and well-being.</p><h1 class="jobSectionHeader"><b>
Essential Job </b><b>Functions:
</b></h1><ul><li>Supervise the Peer Family Navigator team and the Family Services Program (in-home prevention services), providing guidance and oversight to ensure families receive timely services that address conditions for return and support child safety.</li><li>
Serve as the agency&rsquo;s primary services and resource consultant to case management staff, helping identify needs and connect children and parents to the most appropriate behavioral health, prevention, and support services.</li><li>
Coordinate with Citrus Behavioral Health and other system partners to ensure services align with CBHA recommendations, court orders, and identified needs.</li><li>
Leverage community partnerships and funding sources to maximize available resources and ensure services are delivered efficiently and sustainably.</li><li>
Support coordination of care for children with complex behavioral health needs, including assistance with SIPP or other higher levels of care and follow-up after events such as Baker Acts.</li><li>
Ensure compliance with statutory and system requirements, including psychotropic medication monitoring and Child Placement Agreements</li><li>
Develop and maintain strong partnerships with community providers and agencies to ensure children and families have timely access to needed services and supports.</li></ul><p><b>
E</b><b>ssential</b><b> Qualifications:</b></p><h2 class="jobSectionHeader"><b><i>
Certifications/Licensures/ Education:</i></b></h2><ul><li>
Master&rsquo;s degree in Social Work, Mental Health Counseling, Psychology, or a related field required.</li></ul><p>
</p><h2 class="jobSectionHeader"><b><i>Experience and </i></b><b><i>Competencies:</i></b></h2><ul><li>
Strong leadership, coaching, and team-building abilities.</li></ul><ul><li>
Minimum of 5 years&rsquo; experience working with children in the child welfare or behavioral health system.</li><li>
Strong knowledge of Florida&rsquo;s Baker Act process, SIPP placement procedures, CBHAs, and community-based mental health resources.</li><li>
Experience supervising staff and providing guidance on integration of services and linkages</li><li>
Ability to navigate complex systems and work collaboratively with a wide range of stakeholders.</li><li>
Excellent written and verbal communication skills.</li><li>
Bilingual in English and Spanish or Haitian Creole preferred but not required.</li><li>
Must pass a Level II background screening and have a valid Florida driver&rsquo;s license</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to build and maintain effective relationships with a wide range of stakeholders.</li><li>
Strong organizational skills and ability to manage competing priorities.</li><li>
Analytical thinker with sound judgment and problem-solving capabilities.</li><li>
Commitment to child and family well-being, equity, and timely permanency.</li><li>
Experience working within a community-based care (CBC) model.</li><li>
Familiarity with case management systems and court tracking databases.</li><li>
Possess a current Background Clearance Screening Letter as required by DCF.</li><li>
Valid Florida driver&rsquo;s license and ability to obtain and maintain WestCare&rsquo;s vehicle insurance is required;</li><li>
The ability to identify and evaluate an individual&rsquo;s strengths, barriers, problems, and needs for the development of a Wellness and Recovery Plan</li><li>
The ability to write assessments, progress notes, discharge summaries, and other consumer related data</li><li>
Knowledge of the inter-relationship among substance use, mental health, and primary care disorders</li><li>
Knowledge and application of developmental theories</li><li>
The ability to evaluate the impact of substance use and mental health problems on the consumer&rsquo;s functioning in major life area</li><li>
The ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers</li><li>
The ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources</li><li>
The ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available</li><li>
The ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed</li><li>
The ability to assess the individual&rsquo;s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development</li><li>
Understanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning</li><li>
Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct</li><li>
Understanding of family dynamics, family roles, and family structure</li><li>
Understanding of professional ethics, consumer rights, and professional responsibilities</li><li>
Ability to communicate appropriately and effectively with members of a multidisciplinary team</li><li>
Ability to organize, interpret, and communicate data in a comprehensive and effective manner</li><li>
Ability to handle multiple tasks and effectively prioritize</li><li>
Ability to network with internal and external departments and agencies</li></ul><p>
</p><ul><li>Understanding of issues related to cultural identity, ethnic background, age, developmental level, gender and sexual orientation in prevention, intervention and treatment.</li><li>
Understands that different cultural and ethnic groups have different perceptions of health</li><li>
Understands that different cultures define and perceive family and its importance differently.</li><li>
Ability to use trauma informed care principles including ensuring consumer safety, preventing/avoiding re-traumatization, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment</li><li>
Ability to identify and describe key signs, symptoms, impact and manifestations of trauma</li><li>
Aware of the differences between trauma informed and trauma-specific services</li><li>
Understands the bidirectional relationships among substance use and mental disorders and trauma</li><li>
Understands the differences among various kinds of abuse and trauma, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence</li><li>
Knowledge of WestCare Mission, goals and values</li><li>
Knowledge of Incident Reporting</li><li>
Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality</li><li>
Familiarity with WestCare services and programs</li><li>
Demonstrates a high degree of dependability.<ul><li>
Maintains a good attendance record.</li><li>
Observes working hours</li><li>
Shows flexibility and is responsive to requests from supervisor</li><li>
Works independently with minimal supervision</li><li>
Exhibits characteristics of good workmanship, and integrity on the job</li><li>
Work time is always productive</li></ul></li><li>
Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agencies<ul><li>
Is courteous to consumers, staff, and all others.</li><li>
Demonstrates tact at the appropriate time.</li><li>
Cooperates with others both within and outside WestCare.</li><li>
Works well with supervisor; accepts direction and supervision</li><li>
Maintains a positive attitude toward work</li></ul></li><li>
</li><li>Ensures and maintains a safe working environment.<ul><li>
Work area is clean and orderly.</li><li>
Verbalizes, understands and adheres to agency safety procedures.</li><li>
Demonstrates appropriate use of Unusual Incident Reports, in accordance with</li></ul></li><li><p>
the Center&rsquo;s reporting procedures</p></li><li>
Presents a positive personal image</li><li>
Dresses and maintains a professional demeanor</li><li>
CPR Certification, First Aid Certification and an annual Tuberculosis test.</li><li>
Ability utilize Microsoft Office Software Suite</li><li>
Ability to provide an Affidavit of Good Moral Character</li><li>
Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.</li><li>
Strong leadership and team management abilities.</li><li>
Extensive knowledge of child welfare systems, case management, and regulatory compliance.</li><li>
Experience in program development, quality assurance, and staff supervision.</li><li>
Excellent communication, problem-solving, and decision-making skills.</li><li>
Ability to develop and maintain collaborative relationships with internal and external stakeholders.</li><li>
Strong organizational and project management skills</li><li><b>
Working </b><b>Conditions:</b></li><li>
Work is primarily performed in an office or outpatient treatment setting.</li><li>
Some outdoor activities may be required.</li><li><h1 class="jobSectionHeader"><b>
Essential Physical and Mental Demands of the </b><b>Job</b></h1><p>
The employee must be able to perform the following essential duties and activities with or without accommodation:</p><h1 class="jobSectionHeader"><b>
Physical </b><b>Demands:</b></h1></li><li>
Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.</li><li>
Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public.</li><li>
and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.</li><li>
Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.</li><li>
Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee&rsquo;s essential job functions and to observe client behavior and activities in and out of the facility.</li><li>
The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.</li></ul><p>
</p><h1 class="jobSectionHeader"><b>Mental </b><b>Demands:</b></h1><ul><li>
Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.</li><li>
Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.</li><li>
Requires the ability to work under stress and in emotionally charged settings.</li><li>
The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.</li></ul></div>

Director of Integrated Services & Resources

<div><p><b>POSITION SUMMARY:</b></p><p>
Person in this position will be responsible for the case management of a large caseload of participants in the STOP Program. Essential Job Functions include those listed below.
</p><p><b>ESSENTIAL JOB FUNCTIONS:</b></p><ul><li>
Case management of a large caseload of participants released from prison substance abuse programs.</li><li>
Heavy documentation.</li><li>
Coordination of various services throughout several agencies.</li><li>
Travel to Community Based Providers in personal vehicle.</li><li>
In-prison presentations.</li><li>
Parole collaboration.</li><li>
Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and</li><li>
Perform all other duties as assigned.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS:</b></p><p><i>
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</i></p><p><b><i>
Experience and Competencies:</i></b></p><ul><li>
Knowledge of the criminal justice system.</li><li>
Excellent language and interpersonal skills.</li><li>
Superior organizational skills and attention to detail.</li><li>
Basic computer skills.</li><li>
Good documentation skills.</li><li>
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
</li><li>Professional appearance and demeanor.
</li><li>Valid driver&rsquo;s license and ability to obtain and maintain WestCare&rsquo;s vehicle insurance is required.</li><li>
Must be able to obtain and maintain CDCR Clearance.</li><li>
CPR Certification, First Aid Certification, and an annual Tuberculosis test.
</li><li>During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.</li></ul><p><b>
EDUCATION and/or EXPERIENCE:</b></p><ul><li>
Minimum two (2) years&rsquo; experience working with the criminal justice population.</li><li>
One (1) year case management experience is preferred.</li><li>
Graduation from an accredited four-year college with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology, or a related field is preferred.</li><li>
High School diploma or its equivalent is required.</li></ul><p><b>
LICENSURE/CERTIFICATION:</b></p><ul><li>
Not applicable for this position.</li></ul><p><b>
WORKING CONDITIONS:</b></p><ul><li>
Work is performed primarily in an office, residential, or outpatient setting.</li><li>
Regional travel is required.</li></ul></div><p></p>

Case Manager

<div><p>Please click the following link to view the available benefits for this position: https://westcare.link/ILOTHER</p><p><b>
Position Summary:</b></p><p>
Person in this position will be responsible for<b> </b>providing direct clinical and treatment supervision and training to counseling staff. Essential job functions include those listed below.
</p><p><b>Essential Job Functions:</b></p><ul><li>
Daily supervision of counselors assigned to the program.</li><li>
Monitor the adherence to the policies and procedures of the program.</li><li>
Conduct monthly quality assurance reviews of the treatment case files to ensure compliance with program standards.</li><li>
Facilitate groups, family groups, and assist clients of the program.</li><li>
Fill in for counselors during times they may be unavailable due to illness, training, etc.</li><li>
Deliver individual and group counseling services, case management services, education and community outreach services, and referrals to appropriate services and community resources.</li><li>
Oversee and provide intake and program orientation for the client and family members, including, but not limited to, assessment of psychological and social functioning and the development, implementation, and ongoing review of the client's Individual Treatment Plans.</li><li>
Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested.</li><li>
Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested.</li><li>
Participate in facilitating ancillary services, e.g., family support groups, family education groups, continuing care, networking with community agencies, developing and updating referral and resource information, etc.</li><li>
Supervise the maintenance of individual client treatment files in accordance with agency policies and procedures, including documentation of vocational/educational activities as well as all other pertinent documentation.</li><li>
Provide general client supervision, including planning and scheduling therapeutic activities.</li><li>
Prepare client progress reports, when necessary.</li><li>
Interact with the criminal justice system and/or referral sources, when necessary.</li><li>
Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.</li><li>
Perform any other duties as assigned.</li></ul><p><b>
Essential Qualifications:</b></p><p><b><i>
Certifications/Licenses:</i></b></p><ul><li><b>
Clinical Certification</b>, must:<ul><li>
Hold clinical certification as a Certified Alcohol and Drug Counselor from the Illinois Alcoholism and Other Drug Abuse Professional Certification Association (IAODAPCA), or</li><li>
Be a licensed professional counselor or licensed clinical professional counselor pursuant to the Professional Counselor and Clinical Professional Counselor Licensing Act [225 ILCS 107]; or</li><li>
Be a physician licensed to practice medicine in all its branches pursuant to the Medical Practice Act of 1987; or
</li><li>Be licensed as a psychologist pursuant to the Clinical Psychology Practice Act [225ILCS 15]; or</li></ul></li></ul><ul><li>
Be licensed as a social worker or licensed clinical social worker pursuant to the Clinical Social Work and Social Work Practice Act [225 ILCS 20]; or</li><li>
If permissible and upon approval of the Illinois Department of Corrections (IDOC), other clinical certifications that mirror one of the requirements above may be acceptable.</li><li><b>
Training:
</b></li></ul><ul><li>If licensure is CADC, must complete 40 hours of continuing education biennially;
</li><li>If licensure is not CADC, must complete required continuing education hours as required to maintain the other licensure.</li></ul><p><b><i>
Education:</i></b></p><ul><li>
Masters or bachelors degree in social work, psychology, criminal justice, or related field is required.</li></ul><p><b><i>
Experience and Competencies:</i></b></p><ul><li>
Two (2) years of providing alcohol and substance abuse counseling services.</li><li>
Bilingual is preferred</li><li>
Knowledge of the criminal justice system</li><li>
Must be highly organized, detail focused, and have excellent time management</li><li>
Must possess strong computer skills</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to pass background check</li><li>
Ability to obtain and maintain OIG LEIE clearance</li><li>
Ability to pass pre-employment drug screening</li><li>
Ability to exercise good judgment and discretion</li><li>
Ability to work well in a team environment</li><li>
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality</li><li>
Must have professional appearance and demeanor</li><li>
Ability to obtain and maintain clearance from Illinois Department of Corrections</li><li>
Ability to obtain and maintain CPR certification, first aid certification, and an annual tuberculosis test</li></ul><p><b>
Working Conditions:</b></p><ul><li>
Work is primarily performed in an institutional setting.</li><li>
Some outdoor activities may be required.</li></ul><p><b>
Essential Physical and Mental Demands of the Job</b></p><p>
The employee must be able to perform the following essential duties and activities with or without accommodation:</p><p><b>
Physical Demands:
</b></p><ul><li>Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required, which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved verbal de-escalation techniques.</li><li>
Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
</li><li>Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
</li><li>Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee's essential job functions and to observe client behavior and activities in and out of the facility.
</li><li>The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.</li></ul><p><b>
M</b><b>ental Demands:
</b></p><ul><li>Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
</li><li>Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
</li><li>Requires the ability to work under stress and in emotionally charged settings.
</li><li>The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.</li></ul></div>

Lead Counselor

<div><div><b>POSITION SUMMARY:</b></div><div>
The Case Manager will refer clients to community resources provided by WCGC or other appropriate service provider and will complete documentation required for the records. This includes but is not limited to development of the case management plans for POCCI, recording of community resources, inventory of items used for outreach. The Case Manager will provide case management services including but not limited to exploring and identifying community resources, facility communication between community resources and other providers, assisting persons-served in identifying and locating needed resources. The Case Manager will work alongside the Peer Support Specialist in the POCCI program. Essential Job Functions include those listed below.<br>
</div><div><b>
ESSENTIAL JOB FUNCTIONS:</b></div><ul><li>
Builds and maintains relationships with all community partners.</li><li>
Will attend all required Pasco County Opioid Task Force meetings as well as internal staff meetings.</li><li>
Will plan, along with Peer Support Specialist, 1-2 weekly outreach events to distribute Narcan, resource info and other items required by grant.</li><li>
Tracking of inventory of items used by the grant as well as tracking referrals made.</li><li>
Maintain data according to company policy and contract requirements.</li><li>
Provide daily, weekly, and monthly reports as requested.</li><li>
Assist and monitor data collection and statistical reporting.</li><li>
Maintain relationships with referring and supporting agencies and represent the agency at various community meetings as requested.</li><li>
Coordination of various services throughout several agencies.</li><li>
Attend scheduled meetings and presentations with referral agencies; and</li><li>
Perform any other duties as assigned.</li><li>
Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.</li><li>
During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.</li><li>
Perform all other duties as assigned.</li></ul><div></div><div><b><br>
ESSENTIAL QUALIFICATIONS:</b></div><div><i>
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</i><br>
</div><div><b><i>
Experience and Competencies:</i></b></div><ul><li>
Excellent interpersonal and communication skills.</li><li>
Ability to work independently and as part of a collaborative team.</li><li>
Compassion, empathy, and a non-judgmental approach towards individuals with substance use disorders.</li><li>
Understanding to talk to and communicate with clients in an effective and appropriate manner.</li><li>
Bilingual (English/Spanish) is preferred.</li><li>
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.</li><li>
Professional appearance and demeanor.</li><li>
Must be able to obtain and maintain level II background clearance.</li><li>
Valid driver&rsquo;s license and ability to obtain and maintain WestCare&rsquo;s vehicle insurance is required.</li><li>
During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.</li></ul><div></div><div><b><br>
EDUCATION and/or EXPERIENCE:</b></div><ul><li>
Two (2) years&rsquo; experience working in substance abuse prevention, community health promotion, or related fields is highly desirable.</li><li>
A strong understanding of substance abuse issues, mental health promotion, and evidence-based prevention strategies is essential. Familiarity with theories of behavior change, public health principles, and community organizing approaches is advantageous.</li><li>
Bachelor&rsquo;s degree from an accredited university or college required. Bachelor&rsquo;s degree with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or related human serviced field is required.</li></ul><div></div><div><b><br>
LICENSURE/CERTIFICATION:</b></div><ul><li>
Not applicable for this position.</li></ul><div></div><div><b><br>
WORKING CONDITIONS:</b></div><ul><li>
Work is primarily performed in an office or in a Residential/Outpatient treatment setting.</li><li>
Travel throughout and around the community and outreach is required.</li><li>
This position may require flexible hours, including evenings and weekends, to accommodate client needs and community events.</li></ul><div></div><div><i><br>
WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon successful completion of a pre-employment drug test,</i><br>
<i>pre-employment physical and criminal background check.</i><br>
</div><div><i>
https://info.flclearinghouse.com</i></div><br>
<b>
About Westcare:</b><p><br>
Who We AreSince 1973, WestCare has provided health and human services with a commitment to delivering high-quality and cost-effective services that empower people to transform their lives.THE MISSION.We are resolutely dedicated to the populations we serve, as well as our employees, and actively promote the wellness and empowerment of individuals, their families, and their communities.Our MissionWestCare empowers everyone with whom we come into contact with to engage in a process of healing, growth, and change benefiting themselves, their families, co-workers, and communities.Where Do We Serve?Proudly serving sixteen states, three U.S. territories, the Dominican Republic and the Republic of PalauWhat Do We Do?We're a family of nonprofit organizations that provide a wide range of health and human services to improve the lives of those in our communities. Our service domains include:Mental Health &amp; WellnessTreatment &amp; RehabilitationCriminal JusticeVeteran ServicesHousing OpportunitiesEducation &amp; PreventionDomestic ViolenceEmergency Support</p></div>

Outpatient Case Manager

Join Westcare and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Westcare

About Company

Director of Integrated Services & Resources

Case Manager

Lead Counselor

Outpatient Case Manager