Qureos Mentor

Western Alliance Bank

Western Alliance Bancorporation is one of the country’s top-performing banking companies. Its primary subsidiary, Western Alliance Bank, offers a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by banking and mortgage experts who prioritize customer needs. The bank operates individual, full-service banking and financial brands with offices in key markets nationwide, serving clients across the country wherever business happens.

<div>Job Title:
Client Care Specialist (Part-time Teller)
Location:
La Mesa
What you'll do:
As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department&rsquo;s &ldquo;sales, service, and operations&rdquo; philosophy. You'll perform transactions and service requests in accordance with established policies and procedures, assess and respond to inquiries from both clients and internal and external business partners. You'll work on a team in a fast-paced environment that requires multitasking with accuracy, toggling between multiple systems and engaging clients, while responding to questions and/or communicating resolutions in an efficient and effective manner. As a key member of the team, you may be asked to proactively contact clients, review reporting, or perform other operational processes or controls. One of your key responsibilities is to set client expectations, recommend appropriate products and services, and mitigate risk by thoroughly researching and documenting client requests and escalating issues when appropriate. You'll exhibit excellent problem solving, functional communication, and technical skills, along with a drive for exceptional client service.<ul><li>
Responsible for accurately and efficiently processing transactions, responding to client inquiries or requests with resourceful and effective client-centric communication, with a focus on assisting, researching, and resolving inquires with professionalism, precision and care.</li><li>
Accept ownership of issues through resolution of all client inquiries either in-person or by using telephone, email, and written correspondence including any additional follow-up. Understand and respond to clients based on the urgency around time-critical situations and escalate issues to engage the appropriate internal resources in a timely manner when necessary.</li><li>
Meet or exceed service level standards including customer service, turn-around time, cross selling goals, risk management and regulatory compliance, audit soundness, and productivity and efficiency. Adhere to client verification procedures to validate/verify the identity of clients prior to releasing information and/or assisting with transactions.</li><li>
Provide support from general navigation to in-depth technical interfaces.</li></ul>
What you'll need:
<ul><li>1+ years of related experience in Customer Service, Branch Banking Operations, Treasury Management Service or similar field.</li><li>
High school diploma required.</li><li>
Entry level knowledge of general banking, loans, treasury management and other commercial banking products and services.</li><li>
Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.</li><li>
Experience working in a call center or cash handling preferred.</li><li>
Advanced speaking and writing communication skills.</li></ul>
Compensation: Hourly range for new hires is generally $24.15 - $27.00 for La Mesa, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.
Benefits you&rsquo;ll love: 
We offer all the important things you'd want &mdash; like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you&rsquo;ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands &mdash; Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank &mdash; that remain part of the company&rsquo;s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
&copy; Western Alliance Bancorporation</div>

Client Care Specialist (Part-time Teller)

<div>Job Title:
Assistant Vice President, Commercial Underwriting - SBA
Location:
CityScape
What you'll do:
As a SBA Commercial Underwriter II - Business Banking you'll be responsible for underwriting difficult loan requests and renewals for working capital lines of credit, commercial real estate loans, term loans, formula based lines of credit, traditional asset based lines of credit and other Bank lending products. You'll build internal relationships by working with lending officers on credit matters and loans involving unusual situations or requiring close scrutiny. One of your key responsibilities is to review for SBA eligibility, the loan structure, financial spreads, entity structures, collateral, market data and reports to understand inherent risks and prepare a recommendation to Credit Administration in the form of opportunity memos, loan presentations, administrative action memos, and annual reviews. May mentor junior analysts in financial analysis, loan structure, appropriate covenant conditions and identifying risks and tangible mitigating factors to credit risk.<ul><li>
Perform SBA eligibility review</li><li>
Perform special financial statement analyses, typically involving complex and interlocking relationships.</li><li>
Provide credit information and references for customers, loan officers, or other agencies as requested.</li><li>
Perform pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.</li><li>
Gather and analyze all information necessary to present a financing request to senior management or Loan Committee for approval; may meet with existing or potential customers; visiting sites of loans; negotiate loan terms and conditions; refer and recommend acceptance to Credit Administration.</li></ul>
What you'll need:
<ul><li>4+ years of related SBA experience.</li><li>
Bachelor's degree or equivalent experience required.</li><li>
Intermediate to advanced knowledge of SBA SOPs.</li><li>
Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.</li></ul>
Compensation: Salary range for new hires is generally $100,370.00 - $123,983.00 for San Diego, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.
Benefits you&rsquo;ll love: 
We offer all the important things you'd want &mdash; like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you&rsquo;ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands &mdash; Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank &mdash; that remain part of the company&rsquo;s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
&copy; Western Alliance Bancorporation</div>

Assistant Vice President, Commercial Underwriting - SBA

<div>Job Title:
Staff Engineer II - Data Engineer
Location:
Block 23
What you'll do:
As the Staff Engineer II &ndash; Data Engineer, you&rsquo;ll design, build, and support secure, scalable cloud data solutions that advance Western Alliance Bank&rsquo;s Regulatory Reporting and Analytics strategy. You&rsquo;ll develop ETL pipelines, reusable PySpark patterns, and integrated data flows while applying data quality, governance, compliance, and architecture standards. You&rsquo;ll collaborate with technical and business stakeholders, provide technical guidance, and help strengthen data engineering practices across the Enterprise Data &amp; Analytics team.<ul><li>
Lead the strategic planning of a project as it relates to technical solution design.</li><li>
Design and implement engineering principles aimed at reliability practices and sound recovery procedures.</li><li>
Design transaction specific application performance monitoring metrics that can be captured and passed to business partners.</li><li>
Develop and maintain technical documentation, including system configurations and procedures while also ensuring compliance with IT policies, procedures, and industry standards.</li><li>
Design, build, and support data engineering solutions, including ETL pipelines, reusable PySpark components, and optimized data processing patterns.</li><li>
Implement Azure DevOps CI/CD practices and apply test-driven development where appropriate.</li><li>
Apply data governance, data quality, compliance, and architecture standards throughout solution delivery.</li><li>
Collaborate with stakeholders and provide technical guidance to support business needs and data architecture decisions.</li></ul>
What you'll need:
<ul><li>7+ years of data engineering experience with ETL, Enterprise Data Warehousing, database concepts, cloud data platforms, and query languages such as T-SQL, PL/SQL, or Spark SQL; experience with Azure Data Factory, Azure Synapse Analytics, Microsoft Fabric, Databricks, Azure Data Lake, and Azure DevOps.</li><li>
Bachelor's degree in related field required.</li><li>
Previous leadership experience preferred.</li><li>
Intermediate to advanced knowledge of general Financial Services or Banking is preferred.</li><li>
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.</li><li>
Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously. Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously.</li><li>
Advanced ability to see the big picture and align projects with organizational goals. Capable of leading and motivating cross-functional teams. Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level. Proficient in governance patterns tied to intake, technical reviews and architectural compliance.</li><li>
Experience designing reusable PySpark frameworks, shared libraries, and parameter-driven ingestion and transformation patterns.</li><li>
Preferred experience supporting cloud data platform modernization, including migration from Azure Synapse to Microsoft Fabric.</li><li>
Experience with conceptual, logical, and physical data design, including architecture and data flow diagrams using tools such as Visio or Lucidchart.</li><li>
Preferred experience with analytics, multi-cloud data platforms, Agile, SAFe, or Scrum delivery, data quality, data catalog, data lineage tools, and relevant Azure certifications.</li><li>
Advanced speaking and writing communication skills.</li><li>
May require up to 25% travel.</li></ul>
Benefits you&rsquo;ll love: 
We offer all the important things you'd want &mdash; like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you&rsquo;ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands &mdash; Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank &mdash; that remain part of the company&rsquo;s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
&copy; Western Alliance Bancorporation</div>

Staff Engineer II - Data Engineer

<div>Job Title:
SMS Treasury Management Advisor I
Location:
Biltmore
What you'll do:
As a Specialty Mortgage Service Treasury Management (TM) Advisor you'll be responsible at the divisional level for the development of new Treasury Management business, the expansion of existing business relationships and the delivery of the Treasury Management services to new and existing customers. You'll be responsible for assisting with the design of new Treasury Management services and the development of marketing programs. One of your key responsibilities is to build strong partnerships with appropriate sales partners and Relationship Managers to use consultative and strategic sales skills to turn prospects into clients and to expand business of existing customers.<ul><li>
Responsible for supporting the Treasury Management Advisor Manager in managing all elements of Treasury Management sales cycle including business development, prospect qualification, needs analysis and close of sale. Retain and grow customer portfolio with a program of service review, regular calling and industry training.</li><li>
Develop independent channels to prospect for new Treasury Management clients and manages the process to maintain a pipeline of potential targets. Complete calls independently or with appropriate partners on customers and prospects in the assigned territory with a focus on those with extensive, complex and/or multi-national treasury management requirements.</li><li>
Maintain current and comprehensive knowledge of Treasury Management products, services, industry trends, competitive environment and service issues. Use this knowledge to design customer-centric treasury management solutions, and provide consultative expertise on the liquidity management cycle. Also responsible for providing industry and product training to internal and external audiences including customers, resource groups and Relationship Managers.</li><li>
Represent the Bank in the local and regional Treasury Management communities, and in industry groups.</li><li>
Assist with the onboarding and opening of specialty deposit accounts for Specialty Mortgage Services (SMS) clients by gathering, validating, and processing required client and account documentation in accordance with bank policies and procedures.</li><li>
Provide day-to-day Treasury Management (TM) operational support for SMS clients, including account setup, maintenance, and service-related inquiries to ensure a seamless and high-quality client experience.
</li><li>Maintain accurate and timely processing of client requests, ensuring adherence to compliance, authentication, and risk management standards across all TM operations activities.</li><li>
Perform routine account maintenance and operational tasks while ensuring all activities are documented appropriately within internal systems.</li></ul>
What you'll need:
<ul><li>1+ years of related experience in Financial Industry, Branch or Treasury Management Support, or similar field. May have completed a credit training program.</li><li>
Bachelor's degree or equivalent experience required.</li><li>
Entry level knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.</li><li>
Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.</li><li>
Entry level speaking and writing communications skills.</li><li>
Occasional travel required.</li></ul>
Benefits you&rsquo;ll love: 
We offer all the important things you'd want &mdash; like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you&rsquo;ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands &mdash; Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank &mdash; that remain part of the company&rsquo;s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
&copy; Western Alliance Bancorporation</div>

SMS Treasury Management Advisor I

<div>Job Title:
Senior IT Project Manager - Agile Coach
Location:
Block 23
What you'll do:
The Agile Coach is a cornerstone role in building and shaping a new Agile Center of Excellence from the ground up. This is a rare opportunity to help define how Agile comes to life across IT, working alongside teams as they take their very first steps on their Agile journey and experience the power of great execution. 
 
Rather than operating from the sidelines, this role embeds directly with delivery teams to make Agile real. The Agile Coach brings sprint ceremonies to life, strengthens delivery discipline, and partners closely with product owners, scrum leads, engineers, and IT leaders to drive meaningful progress. Through hands on coaching, the role removes blockers, addresses Agile anti patterns, and builds strong, resilient team dynamics in real time. 
 
This position is ideal for someone who thrives in the early stages of transformation, and is excited to influence mindsets, establish working norms, and help teams achieve their first wins while navigating early challenges. The Agile Coach will have a visible and lasting impact by setting the foundation for consistent delivery, scalable practices, and a shared understanding of what &ldquo;great Agile&rdquo; truly looks like, starting from day one.<ul><li>
Provide hands-on Agile coaching by embedding with delivery teams and leaders to strengthen execution, reinforce effective Agile practices, and improve delivery outcomes.</li><li>
Coach teams, Product Owners, and Scrum Leads to improve flow, clarify roles, maintain healthy backlogs, and consistently deliver usable working outcomes.</li><li>
Identify and address delivery blockers, Agile anti-patterns, and team or leadership behaviors that negatively impact predictability and throughput.</li><li>
Support Agile adoption efforts by coaching teams and leaders through onboarding, launch, and stabilization phases, and helping the organization transition to Agile ways of working.</li><li>
Reinforce consistent use of Agile tools and practices to ensure work remains visible, current, and aligned to agreed execution standards, enabling reliable insights and data‑driven improvement.</li><li>
Partner with the Agile Center of Excellence to share lessons learned, support lightweight standards and training, and continuously improve Agile enablement approaches across IT.</li></ul>
What you'll need:
<ul><li>8+ years of related experience in Project Management working in an Agile environment.</li><li>
Bachelor's degree in related field required.</li><li>
Previous leadership experience preferred.</li><li>
Intermediate knowledge of general Financial Services or Banking is preferred.</li><li>
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.</li><li>
Intermediate to advanced experience in IT project management managing large, complex projects with a proven track record of delivering projects on time, within budget, and to quality standards.</li><li>
Advanced experience working with project management tools (e.g., Workfront, MS Project, or similar).</li><li>
Strong understanding of IT systems, software development life cycles (SDLC), and cloud technologies while also demonstrating strong organizational and interpersonal skills with the ability to build relationships with team members, stakeholders, and external partners.</li><li>
Advanced speaking and writing communication skills.</li><li>
Project Management Professional Certification, Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification</li><li>
May require up to 25% travel.</li></ul>
Benefits you&rsquo;ll love: 
We offer all the important things you'd want &mdash; like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you&rsquo;ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands &mdash; Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank &mdash; that remain part of the company&rsquo;s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
&copy; Western Alliance Bancorporation</div>

Senior IT Project Manager - Agile Coach