Qureos Mentor

Western Governors University

<div><div>If you&rsquo;re passionate about building a better future for individuals, communities, and our country&mdash;and you&rsquo;re committed to working hard to play your part in building that future&mdash;consider WGU as the next step in your career.</div><div></div><div>
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.</div>
This engineering team is focused on supporting the Open edX platform. Open edX is a learning management system, content management system, course authoring tool, and more which provides a platform to over 55 million learners across the world. Our team manages the internal instance of the platform for WGU. This job includes supporting the infrastructure, deployment architecture, performance, and accessibility to this platform and its peripheral functions. We are looking for highly skilled engineers who are willing to contribute advanced innovation to online education.informed of status and significant problems.<div></div><div><br>
Software Engineer II:</div><div>
WGU Open edX Team</div><div></div><div>
Focus:</div><ul><li>
Python / Dev Ops (K8, Terraform, Docker)</li></ul><div></div><div>
About the Company:</div><div></div><div>
At Western Governors University, our ambition is to be the world&rsquo;s most student-centric university; everything we do begins and ends with our students, our alumni, and their families. The success and wellbeing of individuals is at our core. It&rsquo;s why we exist. It&rsquo;s why we are committed to changing higher education. This is what it looks like to create pathways of opportunity for everyone: one by one. Our innovative approach and passionate team drive us to deliver exceptional solutions in education. With a commitment to excellence and a culture of collaboration, we strive to be leaders in education technology.</div><div></div><div>
About the Team and Project</div><div></div><div>
This engineering team is focused on supporting the Open edX platform. Open edX is a learning management system, content management system, course authoring tool, and more which provides a platform to over 55 million learners across the world. Our team manages the internal instance of the platform for WGU. This job includes supporting the infrastructure, deployment architecture, performance, and accessibility to this platform and its peripheral functions. We are looking for highly skilled engineers who are willing to contribute advanced innovation to online education.</div><div></div><div>
Core Responsibilities:</div><ul><li>
Write code that is understandable and extensible for other organizations and engineers to implement and reuse.</li><li>
Provide documentation that breaks down complex architecture or software concepts.</li><li>
Present ideas and concepts with clear communication in a way that helps others learn.</li></ul><div></div><div>
Technical Qualifications:</div><div>
Experience</div><ul><li>
5+ years of professional experience in Python, including building enterprise-grade applications.</li><li>
Bachelor&rsquo;s degree in computer science, Information Technology, or related field (master&rsquo;s preferred).</li><li>
Experience improving application performance across the backend models, databases, and migrations.</li><li>
Proven leadership in developing and scaling full-stack applications.</li><li>
Experience with modern infrastructure technologies, including AWS, Docker, terraform, and containerization.</li><li>
Expertise in authentication protocols like OAuth 2.0 and SAML, and experience in server-to-server integrations.</li><li>
Strong relational database experience with MySQL, PostgreSQL, etc.</li><li>
Hands-on experience with test automation frameworks such as PYtest.</li></ul><div></div><div>
Preferred Expertise (Tech Stack)</div><ul><li>
Python (Django Framework)</li><li>
AWS</li><li>
Kubernetes</li><li>
APM (Dynatrace)</li><li>
Docker</li></ul><div></div><div>
Nice to Have:</div><ul><li>
Terraform</li><li>
React</li></ul><div></div><div>
Basic Qualifications:</div><ul><li>
Strong communication skills and enthusiasm for engaging with a global community through pull requests, events, forums participation, and working groups.</li><li>
Produces clear, easy-to-follow documentation - in pull request descriptions, GitHub issues, official documentation, etc.</li><li>
Effectively solves business problems, with minimal oversight, from technical discovery to community consensus to development to merging - and ultimately, community adoption.</li><li>
Understands and makes well-reasoned design decisions, considering tradeoffs and priorities. Considers community need and solicits community input as part of the decision-making process.</li><li>
Can reflect on community interactions and adjust behavior to create a welcoming and inclusive environment.</li></ul><div></div><div>
Location: Guadalajara Office:</div><ul><li>
As an equal opportunity employer, we recognize our strength lies in our people and commit to creating an inclusive environment where all can thrive, regardless of race, age, gender orientation, sexual orientation, religion, or disability.<br>
</li><li>
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements, and working conditions for the position. It is intended to be an accurate reflection of the current position; however, management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.<br>
</li><li>
This role includes participation in a rotating on-call schedule shared among team members to ensure support coverage outside regular hours. Rotation may be required depending on team needs. We value the &ldquo;you build it, you own it&rdquo; principle &mdash; on-call participation reflects our commitment to ownership, accountability, and reliability.</li></ul><div></div><ul><li>
Learn more about our WGU Mexico Team by clicking <div>here</div>.</li></ul><div>
#LI-OM1</div><div></div><div>
This role includes participation in a rotating on-call schedule shared among team members to ensure support coverage outside regular hours. Rotation may be required depending on team needs. We value the &ldquo;you build it, you own it&rdquo; principle &mdash; on-call participation reflects our commitment to ownership, accountability, and reliability.</div><div></div><div>
Learn more about our WGU Mexico Team by clicking <div>here</div>.</div></div>

Software Engineer II (Python)

<div><div>If you&rsquo;re passionate about building a better future for individuals, communities, and our country&mdash;and you&rsquo;re committed to working hard to play your part in building that future&mdash;consider WGU as the next step in your career.</div><div></div><div>
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.</div><div></div><div>
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.</div><div></div><div>
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:</div><br>
Grade: Technical 407<div></div>
Pay Range: $105,600.00 - $158,400.00<div></div><div>
Job Description</div><div></div>
The Senior Project Manager - Technical position will assist in the planning, organizing, monitoring, and managing information technology projects through completion. Responsibilities include monitoring, reporting, and making visible project status, issues, resource requirements, and project plans. This role leads sprint planning, daily scrum ceremonies, sprint reviews, and retrospectives. To be successful in this role, the individual will need a deep knowledge of Agile principles and help identify and remove impediments to support consistent delivery and continuous improvement. This role is key in directing and supervising departmental or cross-functional teams, focused on delivering new or upgrading existing products using the Agile Project Methodology. This position is responsible for ensuring projects meet or exceed technical specifications, customer requirements, policies, budgets, and deadlines. Keeps stakeholders well informed of area activities and significant problems.<div></div><div><div><div><div><br>
The Senior Project Manager - Technical position will assist in the planning, organizing, monitoring, and managing information technology projects through completion. Responsibilities include monitoring, reporting, and making visible project status, issues, resource requirements, and project plans. This role leads sprint planning, daily scrum ceremonies, sprint reviews, and retrospectives. To be successful in this role, the individual will need a deep knowledge of Agile principles and help identify and remove impediments to support consistent delivery and continuous improvement. This role is key in directing and supervising departmental or cross-functional teams, focused on delivering new or upgrading existing products using the Agile Project Methodology. This position is responsible for ensuring projects meet or exceed technical specifications, customer requirements, policies, budgets, and deadlines. Keeps stakeholders well informed of area activities and significant problems.</div></div><div></div><div>
Responsibilities:</div><ul><li>
Plan, organize, and manage all phases of assigned IT projects, including scope definition, scheduling, resource coordination, and delivery tracking.</li><li>
Develop and maintain project plans, timelines, work breakdown structures, estimates, and key delivery milestones.</li><li>
Monitor and communicate project status, risks, dependencies, and issues to stakeholders, ensuring transparency and timely escalation.</li><li>
Coordinate cross-functional teams and ensures collaboration between technical, business, and vendor partners.</li><li>
Responsible for ensuring project deliverables meet quality standards, technical requirements, and compliance expectations.</li><li>
acilitate Agile ceremonies, support backlog clarity, and promote effective teamwork and continuous improvement.</li><li>
Identify and remove project blockers, evaluate alternative solutions, and drive alignment on decisions.</li><li>
Maintain accurate project documentation, including requirements, test plans, decision logs, and change requests.</li><li>
Support testing, validation, and user acceptance processes to ensure successful implementation and smooth transition to operations.</li><li>
Manage project budgets, vendor deliverables, and change orders to ensure financial accountability.</li><li>
Performs other job-related duties as assigned. ‑related duties as assigned.</li></ul><div></div><div>
Knowledge, Skills, Abilities:</div><ul><li>
Leadership and project management skills that drive scope, schedule, and delivery outcomes.</li><li>
Creates WBSs, project plans, schedules, and milestone-driven roadmaps.</li><li>
Deep understanding of project management methods, including Agile, hybrid, and traditional approaches.</li></ul><ul><li>
Proficient in development cycles, system processes, software lifecycle standards, and large-scale technology delivery.</li><li>
Critical thinking skills that apply things such as analyzing problems, evaluating technical constraints, identifying and recommending effective solutions at scale.</li><li>
Experience using project and productivity tools (e.g., Jira, MS Project, Excel, collaboration platforms).</li></ul><ul><li>
Ability to influence, motivate, and coordinate across cross-functional teams.</li><li>
Works effectively both independently and within team environments.</li></ul><ul><li>
Ability to plan complex work, manage competing priorities, and meet deadlines.</li><li>
Ability to maintain accurate documentation and support administrative, reporting, and governance requirements.</li></ul><div></div><div>
Minimum Qualifications</div><div></div><div><div>
Education</div></div><ul><li>
Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field</li></ul><div></div><div>
Experience</div><ul><li>
4+ years of project management experience</li><li>
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.</li></ul><div></div><div>
Preferred Qualifications</div><ul><li>
Scrum Master Certification</li><li>
Project Management Professional (Project+, PMP, Prince2) Certification</li><li>
Experience in technology and/or higher education</li><li>
Experience with Agile development</li></ul></div></div><div></div><div><div><div>
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.</div><div>
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.</div></div></div><div></div><div>
Position &amp; Application Details</div><div></div>
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.<div></div><div>
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.</div><div></div><div>
Additional Information</div><div></div><div>
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive.</div><div></div><div>
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.</div><div></div><div>
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.</div></div>

Senior Technical Project Manager

<div><div>If you&rsquo;re passionate about building a better future for individuals, communities, and our country&mdash;and you&rsquo;re committed to working hard to play your part in building that future&mdash;consider WGU as the next step in your career.</div><div></div><div>
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.</div><div></div><div>
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.</div><div></div><div>
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:</div><br>
Grade: Professional 308<div></div>
Pay Range: $73,000.00 - $109,400.00<div></div><div>
Job Description</div><div></div>
Western Governors University is seeking a results driven Paid Social Media Specialist to elevate institutional brand awareness, strengthen reputation, and expand thought leadership visibility through ongoing and net new paid amplification strategies.<br>
<br>
This role is execution focused and performance accountable. The contractor will identify high performing organic content across university channels and strategically boost it to priority audiences. In parallel, they will develop and manage paid influencer partnerships in partner with the broader Institutional Advancement organization, ensuring that any and all creator partners drive strategic goals and initiatives.<br>
<br>
This specialist will manage campaigns across Meta, LinkedIn, YouTube, and TikTok, optimizing performance through disciplined testing, segmentation, and data analysis. The individual will collaborate closely with Communications and Marketing teams while maintaining independent ownership of paid execution.<br>
<br>
This is not a generalist social media strategy role. It is a paid media performance role designed to increase visibility, engagement, and brand perception.<div></div><div><div><div><br>
Core Responsibilities</div></div><div><div>
Paid Social Campaign Management</div></div><div><ul><li><div>
Develop and execute paid amplification strategies aligned with WGU&rsquo;s brand positioning and reputation priorities.</div></li></ul></div><div><ul><li><div>
Identify organic content for boosting based on engagement signals, strategic messaging, and leadership visibility goals.</div></li></ul></div><div><ul><li><div>
Build and manage campaigns in:</div></li></ul></div><div><ul><li><div>
Meta Ads Manager</div></li></ul></div><div><ul><li><div>
LinkedIn Campaign Manager</div></li></ul></div><div><ul><li><div>
YouTube Ads</div></li></ul></div></div><div><div><ul><li><div>
TikTok Ads Manager</div></li></ul></div><div><ul><li><div>
Design campaigns focused on brand awareness, audience growth, engagement, and message recall.</div></li></ul></div><div><ul><li><div>
Implement retargeting strategies to reinforce brand familiarity and deepen audience engagement.</div></li></ul></div><div><ul><li><div>
Conduct structured A/B testing on creative, copy, audiences, and placements.</div></li></ul></div><div><ul><li><div>
Optimize campaigns weekly to maximize reach efficiency and engagement performance.</div></li></ul></div><div><div>
Paid Influencer Campaign Strategy &amp; Execution</div></div><div><ul><li><div>
Identify and vet influencers aligned with WGU&rsquo;s mission and brand values.</div></li></ul></div><div><ul><li><div>
Develop influencer briefs defining messaging priorities, deliverables, and brand standards.</div></li></ul></div><div><ul><li><div>
Manage negotiations, contracts, timelines, and compliance requirements.</div></li></ul></div><div><ul><li><div>
Oversee content approval to ensure alignment with brand voice and institutional guidelines.</div></li></ul></div><div><ul><li><div>
Integrate influencer content into broader paid amplification strategies to expand reach and credibility.</div></li></ul></div><div><ul><li><div>
Track influencer performance metrics including reach, engagement, brand lift indicators, and audience growth.</div></li></ul></div><div><div>
Analytics &amp; Performance Reporting</div></div><div><ul><li><div>
Track KPIs including:</div></li></ul></div><div><ul><li><div>
Reach and impressions</div></li></ul></div><div><ul><li><div>
CPM</div></li></ul></div><div><ul><li><div>
Engagement rate</div></li></ul></div><div><ul><li><div>
Video completion rate</div></li></ul></div><div><ul><li><div>
CTR</div></li></ul></div><div><ul><li><div>
Link clicks</div></li></ul></div></div><div><div><ul><li><div>
Audience growth metrics</div></li></ul></div><div><ul><li><div>
Maintain monthly reporting dashboards and performance summaries for April-October.</div></li></ul></div><div><ul><li><div>
Provide insights and optimization recommendations focused on brand awareness and message resonance.</div></li></ul></div><div><ul><li><div>
Monitor budget pacing to ensure efficient allocation of funds, ensuring any recommended changes are approved by the social media manager.</div></li></ul></div><div><div>
Cross Functional Collaboration</div></div><div><ul><li><div>
Work closely with Communications and Marketing teams.</div></li></ul></div><div><ul><li><div>
Participate in campaign planning sessions and provide paid media recommendations aligned with brand initiatives.</div></li></ul></div><div><ul><li><div>
Support leadership visibility efforts, key announcements, and institutional storytelling campaigns.</div></li></ul></div><div><ul><li><div>
Coordinate creative needs with internal designers and content creators to ensure platform-optimized assets.</div></li></ul></div><div><ul><li><div>
Other social content responsibilities as requested.</div></li></ul></div><div></div><div><div><br>
Required Qualifications</div></div><div><ul><li><div>
5 to 8 years of hands-on paid social media experience.</div></li></ul></div><div><ul><li><div>
Demonstrated expertise managing campaigns across Meta, LinkedIn (including Thought Leader Ads), YouTube, and TikTok.</div></li></ul></div><div><ul><li><div>
Proven experience executing paid influencer campaigns from sourcing to reporting.</div></li></ul></div><div><ul><li><div>
Strong understanding of brand awareness metrics and paid media optimization strategies.</div></li></ul></div><div><ul><li><div>
Experience managing monthly paid budgets of $30,000 or more preferred.</div></li></ul></div><div><ul><li><div>
Ability to independently manage campaign lifecycle from strategy through optimization.</div></li></ul></div><div></div><div><div><br>
Preferred Qualifications</div></div></div><div><div><ul><li><div>
Experience working in higher education or with mission-driven institutions.</div></li></ul></div><div><ul><li><div>
Experience amplifying executive thought leadership content.</div></li></ul></div><div><ul><li><div>
Familiarity with brand lift studies and awareness measurement tools.</div></li></ul></div><div></div><div><div><br>
Travel Requirements</div></div><div><div>
Minimal travel expected. Possible support for events or internal summits may be required.</div></div></div><div></div><div>
#LI-TK1</div><div></div><div>
Position &amp; Application Details</div><div></div>
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.<div></div><div>
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.</div><div></div><div>
Additional Information</div><div></div><div>
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive.</div><div></div><div>
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.</div><div></div><div>
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.</div></div>

Paid Social Media Specialist (Temporary), Salt Lake City, UT

<div><div>If you&rsquo;re passionate about building a better future for individuals, communities, and our country&mdash;and you&rsquo;re committed to working hard to play your part in building that future&mdash;consider WGU as the next step in your career.</div><div></div><div>
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.</div><div></div><div>
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.</div><div></div><div>
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:</div><br>
Grade: Management_Executive 609<div></div>
Pay Range: $113,200.00 - $203,800.00<div></div><div>
Job Description</div><div></div><div><br>
If you are inspired by building systems that help people thrive, this role offers the opportunity to shape the processes that power student and employee success at scale. As the Manager of Business Process Engineering, you will help WGU operationalize its mission by leading a team that engineers efficient, student‑centered processes across the university. Your work will directly influence how WGU delivers on its promise of access, quality, and outcomes.</div><div></div><div>
About the Institutional Portfolio Management Department</div><div>
Institutional Portfolio Management (IPM) sits within the CFO organization and drives strategic execution across the WGU system. The department manages portfolios of enterprise initiatives aligned to WGU&rsquo;s strategic plan. IPM enables leaders to execute bold, system‑wide change by designing innovative business processes that improve productivity and scale, building enterprise capabilities in Agile Innovation and Portfolio Management, and identifying risks while driving cost efficiency and waste reduction.</div><div></div><div>
About the Business Process Engineering Team</div><div>
The Business Process Engineering (BPE) team is responsible for building and optimizing the processes that support WGU&rsquo;s end‑to‑end operations. The team advances WGU&rsquo;s business process maturity, creates clarity in complex systems, and designs scalable, future‑ready processes that support growth. Every BPE initiative is tied to improved student and employee experiences, operational efficiency, and enterprise-wide alignment.</div><div></div><div>
Role Overview</div><div>
The Manager of Business Process Engineering leads a team of Business Process Engineers and reports to the Vice President of Institutional Portfolio Management. This role is responsible for engineering new or re‑engineering existing processes to support WGU&rsquo;s long‑term strategy and near‑term operational goals. The manager oversees process design, implementation, measurement, and continuous improvement across key portfolios while collaborating with stakeholders across the university. This is a high‑visibility role that engages in major transformation initiatives and requires strong leadership, executive communication, and technical process design expertise.</div><div></div><div>
What You&rsquo;ll Do</div><ul><li>
Lead and develop a team of process engineers, providing direction, coaching, and performance management to ensure high-quality execution.</li><li>
Guide end‑to‑end analysis of existing business processes to identify inefficiencies, friction points, and opportunities for improvement.</li><li>
Partner with cross-functional teams to design, document, and implement future‑state processes and value chains that align with WGU&rsquo;s strategic goals.</li><li>
Use data analysis, Lean, and Six Sigma methodologies to uncover insights, support decision‑making, and drive continuous improvement.</li><li>
Support organizational change management by collaborating with stakeholders and Change Managers to ensure effective adoption of new processes.</li></ul><div></div><div>
What You&rsquo;ll Bring</div><ul><li>
Bachelor&rsquo;s degree in an engineering discipline (industrial, service systems, mechanical, chemical, electrical, etc.).</li><li>
4 years of experience in business process engineering, management, or improvement roles, including 2 years of experience in service industries such as higher education, healthcare, or hospitality.</li><li>
Lean Six Sigma Black Belt or Master Black Belt certification.</li></ul><div></div><div>
Bonus Points</div><ul><li>
Lean Silver or Gold certification (or willingness to obtain within 2&ndash;3 years).</li></ul><div></div><div>
What to Expect</div><div>
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.<br>
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.</div><div>
Interview Steps</div><ul><li>
Introductory call</li><li>
Hiring manager interview</li><li>
Onsite interview</li></ul><div></div><div>
Work Location</div><div>
This is a full‑time, in‑office position at WGU&rsquo;s office in Salt Lake City, Utah.</div><div>
#LI-FP1</div><div></div><div>
Position &amp; Application Details</div><div></div>
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.<div></div><div>
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.</div><div></div><div>
Additional Information</div><div></div><div>
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive.</div><div></div><div>
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.</div><div></div><div>
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.</div></div>

Manager, Business Process Engineering

<div><div>If you&rsquo;re passionate about building a better future for individuals, communities, and our country&mdash;and you&rsquo;re committed to working hard to play your part in building that future&mdash;consider WGU as the next step in your career.</div><div></div><div>
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.</div><div></div><div>
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.</div><div></div><div>
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:</div><br>
Grade: Services 204<div></div>
Pay Range: $18.79 - $27.25<div></div><div>
Job Description</div><div></div>
The WGU Clinical and Field Experience Assistant is a significant member of the Clinical Experience Department whose work has direct impact on team objectives and initiatives. The Assistant must have outstanding organization, time management and communication skills with the ability to adapt in a fast-paced environment. As an individual contributor, the Assistant is responsible for facilitating, documenting, and communicating placement efforts, compliance requirements, and affiliation agreement progress with students and internal/external stakeholders. The Clinical and Field Experience Assistant receives general direction from the immediate manager while taking initiative and using independent judgment within standard assignments.<div></div><div><br>
Essential Functions and Responsibilities:</div><ul><li><div>
Collaborates with students, WGU personnel, and outside professionals regarding placement, compliance, and/or outreach efforts.</div></li><li><div>
Collaborates with external and internal stakeholders to negotiate and secure partnerships with external health facilities and academic settings &ndash; as applicable.</div></li><li><div>
Communicates with students and stakeholders to set clear expectations of the placement and onboarding process, compliance requirements, and affiliation agreements while providing updates throughout the process.</div></li><li><div>
Understands placement guidelines/policies and is able to support students in adhering to the policies &ndash; as applicable.</div></li><li><div>
Assists students with navigating the requirements needed to be cleared for placement &ndash; as applicable.</div></li><li><div>
Communicates via email, meetings and phone calls; cold calling partners or other stakeholders may occasionally be necessary.</div></li><li><div>
Exhibits professional conduct, interaction, and communication as a representative of the company and the department.</div></li><li><div>
Work in a student relations management system.</div></li><li><div>
Collaborates with legal counsel to assure all contracts with sites are current and appropriate &ndash; as applicable.</div></li><li><div>
Ability to do extensive research online of new sites both academic and health facilities &ndash; as applicable.</div></li><li><div>
Initiates and maintains contracts between WGU and health facility sites &ndash; as applicable.</div></li><li><div>
Performs other related duties as assigned.</div></li></ul><div></div><div>
Knowledge, Skill and Abilities: Strong organizational skills.</div><ul><li><div>
Highly attentive to detail.</div></li><li><div>
Sound decision making and problem-solving skills.</div></li><li><div>
Strong written and verbal communication skills.</div></li><li><div>
Must be able to work well under stress and meet deadlines.</div></li><li><div>
Ability to work well within a team.</div></li><li><div>
Capacity for self-motivation and working independently.</div></li><li><div>
Ability to form and maintain partnerships.</div></li><li><div>
Ability to provide excellent customer services with all WGU staff, students, and stakeholders.</div></li><li><div>
Ability to provide accurate information and high-quality results.</div></li><li><div>
Ability to adapt to change.</div></li><li><div>
Mastery of basic computer skills.</div></li><li><div>
Aptitude for learning new technology.</div></li><li><div>
Basic knowledge of contracts and/or medical terminology.</div></li></ul><div></div><div>
Job Qualifications:</div><div>
Minimum Qualifications:</div><ul><li><div>
Highschool Diploma or GED</div></li><li><div>
Requires one (1) or more years of experience with Microsoft Office and/or Adobe products.</div></li><li><div>
Requires one (1) year of experience in an administrative or support role</div></li></ul><div></div><div>
Preferred Qualifications:</div><ul><li><div>
Associates degree or enrolled in a degree program.</div></li><li><div>
Experience with one or more of the following: clinical placement/scheduling, compliance, affiliation agreements, memorandums of understanding (MOUs), and/or related WGU experience.</div></li><li><div>
Experience with Salesforce.</div></li><li><div>
Experience working in higher education.</div></li></ul><div></div><div>
Physical Requirements:</div><ul><li><div>
Prolonged periods sitting at a desk and working on a computer.</div></li><li><div>
Must be able to lift up to 15 pounds at times.</div></li></ul><div></div><div>
Working Conditions:</div><ul><li><div>
This is a Full-Time remote role, Monday through Friday during regular business hours.</div></li><li><div>
20% travel may be required</div></li></ul><div>
#LI-Remote</div><div>
#LI-TT1</div><div><br>
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.</div><div></div><div>
Position &amp; Application Details</div><div></div>
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.<div></div><div>
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.</div><div></div><div>
Additional Information</div><div></div><div>
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive.</div><div></div><div>
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.</div><div></div><div>
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.</div></div>

Clinical & Field Experience Assistant