Qureos Mentor

Westin Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26008536
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielf&auml;ltige M&ouml;glichkeiten zur beruflichen Weiterentwicklung. Wir f&ouml;rdern aktiv ein Umfeld, in dem die einzigartigen Hintergr&uuml;nde unserer Mitarbeitenden wertgesch&auml;tzt werden. Unsere gr&ouml;&szlig;te St&auml;rke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf gesch&uuml;tzte Merkmale, einschlie&szlig;lich Behinderung, Veteranenstatus oder andere durch geltendes Recht gesch&uuml;tzte Merkmale.
 
 
 
 Bei Westin besteht unser wichtigstes Anliegen darin, G&auml;sten zu erm&ouml;glichen, die Kontrolle wiederzuerlangen und ihr Wohlbefinden zu optimieren, wenn sie es am meisten brauchen: auf Reisen. Auf diese Weise sorgen wir daf&uuml;r, dass jeder Gast sich so gut wie m&ouml;glich f&uuml;hlt. Um die Mission der Marke zu erf&uuml;llen, zur f&uuml;hrenden Wellness-Marke der Hotellerie zu werden, brauchen wir leidenschaftliche und engagierte Mitarbeiterinnen und Mitarbeiter, die das einzigartige Programm der Marke mit Leben f&uuml;llen und umsetzen. Unser Team soll das eigene Wohlbefinden auf dem Hotelgel&auml;nde und dar&uuml;ber hinaus immer im Fokus behalten. Sie eignen sich ideal f&uuml;r Westin, wenn Sie leidenschaftlich, optimistisch und abenteuerlustig sind. Bei uns k&ouml;nnen Sie
 
 Ihr Bestes geben, Ihre Bestimmung finden
 
 , einem fantastischen globalen
 
 Team angeh&ouml;ren
 
 und
 
 das Beste aus sich herausholen
 
 .
</div>

Supervisor-Banquet Operations

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26071694
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
 
 
 Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

F&B Service Expert (F&B Barista)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26066522
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.
 
 
 
 CORE WORK ACTIVITIES
 
 
 
 
 Administering Employee Training Programs
 
 
 
 <ul>
 <li>
 Promotes and informs employees about all training programs.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Helps employees identify specific behaviors that will contribute to service excellence.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
 </li>
 <li>
 Meets with training cadre on a regular basis to support training efforts.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 
 
 </li>
 </ul>
 
 Evaluating Training Programs Effectiveness
 
 
 
 <ul>
 <li>
 Monitors enrollment and attendance at training classes.
 </li>
 <li>
 Meets regularly with participants to assess progress and address concerns.
 </li>
 <li>
 Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Measures transfer of learning from training courses to the operation.
 </li>
 <li>
 Ensures adult learning principles are incorporated into training programs.
 
 
 </li>
 </ul>
 
 Developing Training Program Plans and Budgets
 
 
 
 <ul>
 <li>
 Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.
 </li>
 <li>
 Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
 </li>
 <li>
 Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
 </li>
 <li>
 Aligns current training and development programs to effectively impact key business indicators.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Develops specific training to improve service performance.
 </li>
 <li>
 Drives brand values and philosophy in all training and development activities.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Training Budgets
 
 
 
 <ul>
 <li>
 Participates in the development of the Training budget as required.
 </li>
 <li>
 Manages budget in alignment with Human Resources and property financial goals.
 </li>
 <li>
 Manages department controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Utilizes P-card if appropriate to control and monitor departmental expenditures.
 
 
 </li>
 </ul>
 
 Quality Assurance:
 
 
 
 <ul>
 <li>
 Take full ownership of the hotel&rsquo;s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments.
 </li>
 <li>
 Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure.
 </li>
 <li>
 Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence.
 </li>
 <li>
 Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times.
 </li>
 <li>
 Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement.
 </li>
 <li>
 Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels.
 </li>
 <li>
 Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines.
 </li>
 <li>
 Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints.
 </li>
 <li>
 Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence.
 </li>
 <li>
 Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives.
 </li>
 <li>
 Ensure readiness for external inspections, where applicable, maintaining high service and facility standards.
 </li>
 <li>
 Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Training & Quality Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26064132
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Notre travail ne se limite pas &agrave; offrir &agrave; nos clients une chambre propre et un lit fra&icirc;chement fait. Nous devons avant tout b&acirc;tir une exp&eacute;rience unique et m&eacute;morable. Nos experts en Environnement client sont comp&eacute;tents dans un vaste &eacute;ventail de t&acirc;ches d'entretien m&eacute;nager et sont charg&eacute;s de maintenir l'apparence et la propret&eacute; de l'ensemble de l'h&ocirc;tel. Ils sont habilit&eacute;s &agrave; se d&eacute;placer dans leur espace et &agrave; faire ce qui doit &ecirc;tre fait. Qu'il s'agisse de r&eacute;pondre aux demandes des clients, d'approvisionner les chariots, de nettoyer les chambres et les espaces publics, ou d'autres responsabilit&eacute;s de m&eacute;nage similaires, l'expert en Environnement client s'assure que les espaces de l'h&ocirc;tel aident &agrave; cr&eacute;er une exp&eacute;rience client exceptionnelle.
 
 
 Peu importe votre poste, certaines choses sont essentielles pour r&eacute;ussir - la cr&eacute;ation d'un lieu de travail s&eacute;curitaire, le respect des politiques et des proc&eacute;dures de la soci&eacute;t&eacute;, le maintien de la confidentialit&eacute;, le respect des normes de qualit&eacute; et veiller &agrave; ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels. Le r&ocirc;le d'expert en Environnement client signifie &ecirc;tre sur vos pieds et vous d&eacute;placer (se lever, s&rsquo;asseoir ou marcher pendant une longue p&eacute;riode de temps) et mettre la main &agrave; la p&acirc;te dans votre travail (d&eacute;placer, soulever, porter, pousser, tirer et placer des objets pesant jusqu&rsquo;&agrave; 50 livres (22,7 kg)) sans assistance). Il est essentiel que les experts en Environnement client ex&eacute;cutent toutes ces t&acirc;ches &agrave; la perfection (et toute autre t&acirc;che raisonnable qui leur est assign&eacute;e) - ainsi, nos clients seront toujours satisfaits et notre entreprise continuera de prosp&eacute;rer.
 
 
 
 Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
 
 
 
 Chez Westin, nous offrons &agrave; notre client&egrave;le la possibilit&eacute; de reprendre le contr&ocirc;le et d'am&eacute;liorer son bien-&ecirc;tre lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-m&ecirc;me. Pour r&eacute;aliser notre mission qui est de devenir la premi&egrave;re enseigne de bien-&ecirc;tre dans le secteur de l'h&ocirc;tellerie, nous recherchons des employ&eacute;s et employ&eacute;es dont la passion et la motivation donneront vie &agrave; notre offre unique. Nous souhaitons que nos employ&eacute;s et employ&eacute;es se sentent bien, au sein de nos &eacute;tablissements comme en dehors. Si vous &ecirc;tes une personne passionn&eacute;e, active, soucieuse de son bien-&ecirc;tre, optimiste et audacieuse, vous &ecirc;tes la personne id&eacute;ale pour travailler chez Westin.
 
 Choisissez
 
 une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de
 
 donner
 
 un sens &agrave; votre vie professionnelle, de
 
 faire partie
 
 d'une incroyable &eacute;quipe internationale et de
 
 devenir
 
 la meilleure version de vous-m&ecirc;me.
</div>

Hotel Cleanliness Expert

Join Westin Hotels & Resorts and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Westin Hotels & Resorts

About Company

Supervisor-Banquet Operations

F&B Service Expert (F&B Barista)

Training & Quality Manager

Hotel Cleanliness Expert