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William Blair & Company

<div></div><div><div><div><b>Solutions for Today's Challenges. Vision for Tomorrow's Opportunities.</b></div>
<div><b>
Join William Blair, the Premier Global Partnership.</b></div></div><div></div><p><br>
We are seeking a hands-on Senior DevOps Engineer to design, build, and operate secure, scalable cloud-native platforms within Azure. This role focuses on enabling reliable CI/CD pipelines, infrastructure as code, Kubernetes-based workloads, and strong automation practices across Azure DevOps and GitHub environments. The ideal candidate has deep experience with AKS, modern DevOps tooling, and cloud governance in regulated environments.</p>
<p><b>
Responsibilities include but may not be limited to:</b></p>
<ul>
<li>Design, implement, and maintain CI/CD pipelines using Azure DevOps and GitHub Actions.</li>
<li>Build and operate Kubernetes platforms using Azure Kubernetes Service (AKS), including cluster design, scaling, and security.</li>
<li>Implement Infrastructure as Code (IaC) using Bicep or Terraform.</li>
<li>Automate build, test, deployment, and release processes across development, staging, and production environments.</li>
<li>Support GitHub repository management, branching strategies, PR workflows, and policy enforcement.</li>
<li>Collaborate closely with development and other architectures to enable cloud-native application delivery.</li>
<li>Implement monitoring, logging, and alerting using Azure Monitor, Log Analytics, and Application Insights.</li>
<li>Enforce security best practices including identity, RBAC, secrets management with Azure Key Vault, and supply chain security.</li>
<li>Troubleshoot production issues and perform root cause analysis to improve platform reliability.</li>
<li>Develop DevOps standards, reusable pipelines, and platform documentation.</li>
<li>Additional responsibilities as requested.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Bachelor's degree in computer science, Information Technology, or a related subject matter required</li>
<li>4-6 years of experience in DevOps, cloud engineering, or platform engineering roles.</li>
<li>Strong experience as a DevOps or Site Reliability Engineer in cloud environments.</li>
<li>Design, implement, and maintain CI/CD pipelines using Azure DevOps and GitHub Actions.</li>
<li>Strong Kubernetes experience, specifically with Azure Kubernetes Service (AKS).</li>
<li>Proficiency with Infrastructure as Code tools such as Terraform and/or Bicep.</li>
<li>Experience with containerization using Docker and OCI standards.</li>
<li>Strong programming skills using Python (required), and PowerShell.</li>
<li>Experience implementing monitoring, logging, and alerting solutions.</li>
<li>Solid understanding of networking, security, and identity in cloud environments.</li>
<li>Strong problem-solving, communication, and collaboration skills.</li>
</ul>
<p><b>Preferred Qualifications:</b></p>
<ul>
<li>Experience operating platforms in financial services or regulated environments.</li>
<li>Knowledge of GitHub Advanced Security, SAST/DAST, and dependency scanning tools.</li>
<li>Experience with service mesh, ingress controllers, and Kubernetes security tooling.</li>
<li>Familiarity with Agile and DevSecOps practices.</li>
<li>C# experience is a plus.</li>
<li>Backstage experience highly desired.</li>
<li>Azure certifications such as Azure DevOps Engineer Expert or Azure Administrator preferred.</li>
</ul>
<p>#LI-CH</p>
<p>
#LI-HYBRID</p><p></p><div><div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>About Our Firm</b></h2><br>
<p></p>
<p>
William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, and Asia. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting <b>williamblair.com</b>.</p>
<p><i>
William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v</i></p>
<p><b><i>
Be aware of hiring scams</i></b><i>: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.</i></p>
<p><b><i>
Note to External Recruiters / Search Firms</i></b><i>: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.</i></p>
<p><i>
Download William Blair's privacy policies for job applicants:</i></p>
<ul>
<li>California Consumer Privacy Act Privacy Notice (CCPA)</li>
<li>General Data Protection Regulation Privacy Notice (GDPR)</li>
</ul>
<p><i>Contact us</i><i> should you have any questions or concerns.</i></p></div></div></div>

Senior DevOps Engineer

<div></div><div><div><div><b>Solutions for Today's Challenges. Vision for Tomorrow's Opportunities.</b></div>
<div><b>
Join William Blair, the Premier Global Partnership.</b></div></div><div></div><p><br>
The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software.</p>
<p><b>
The employee in this role will be required to work in the NYC office 5 days a week.</b></p>
<p><i>
This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands.</i></p>
<p>
Responsibilities include but may not be limited to:</p>
<ul>
<li>Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions.</li>
<li>Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures.</li>
<li>Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators.</li>
<li>Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management.</li>
<li>Ensure all activities are in compliance with applicable rules, regulations, policies and procedures.</li>
<li>Additional responsibilities as requested.</li>
</ul>
<p>Qualifications:</p>
<ul>
<li>Bachelor's Degree in IT related field preferred.</li>
<li>2 &ndash; 5 years of experience in technical support or systems administration required; financial services industry experience preferred.</li>
<li>Strong problem resolution skills.</li>
<li>Strong time management and prioritization skills.</li>
<li>Ability to work effectively in a team environment.</li>
<li>Ability to collaborate across multiple functions.</li>
<li>Attention to detail and quality.</li>
<li>Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment.</li>
<li>Knowledge of core technology industry trends and best practices.</li>
<li>Strong written and verbal communication skills.</li>
<li>Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs.</li>
</ul>
<p>#LI-CH</p>
<p>
#LI-ONSITE</p><p></p><div><div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>About Our Firm</b></h2><br>
<p></p>
<p>
William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, and Asia. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting <b>williamblair.com</b>.</p>
<p><i>
William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v</i></p>
<p><b><i>
Be aware of hiring scams</i></b><i>: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.</i></p>
<p><b><i>
Note to External Recruiters / Search Firms</i></b><i>: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.</i></p>
<p><i>
Download William Blair's privacy policies for job applicants:</i></p>
<ul>
<li>California Consumer Privacy Act Privacy Notice (CCPA)</li>
<li>General Data Protection Regulation Privacy Notice (GDPR)</li>
</ul>
<p><i>Contact us</i><i> should you have any questions or concerns.</i></p></div></div></div>

Technology Support Analyst

Join William Blair & Company and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

William Blair & Company

About Company

Senior DevOps Engineer

Technology Support Analyst