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Williams Plumbing & Drain

<div>Overview

Williams Plumbing &amp; Drain is seeking an experienced Service Dispatcher to join our team in Tulsa. This role is best suited for someone with prior dispatch or service scheduling experience who can manage a high-volume call environment, make real-time decisions, and help drive operational efficiency.

As a key member of our operations team, you will coordinate technicians, optimize scheduling, and ensure a high level of service for both customers and field staff.

About Us

Williams Plumbing &amp; Drain is a family-owned company serving the Tulsa area for over 40 years. We are known for dependable service, strong customer relationships, and a commitment to doing things the right way. Our team operates in a fast-paced, performance-driven environment where each role directly contributes to company success.

Compensation &amp; Benefits
<ul>
<li>$17-$20 per hour, depending on dispatch experience</li>
<li>Performance-based bonuses</li>
<li>Paid training and onboarding</li>
<li>Medical and dental benefits</li>
<li>Paid time off and paid holidays</li>
<li>401(k) retirement plan</li>
<li>Full-time, consistent schedule (7:45am &ndash; 4:45pm; Monday -Friday)</li>
</ul>
Key Responsibilities
<ul>
<li>Manage and prioritize incoming service calls in a high-volume environment</li>
<li>Schedule and dispatch technicians based on skillset, location, and urgency</li>
<li>Continuously adjust schedules to maximize efficiency and productivity</li>
<li>Communicate clearly with technicians and customers throughout the day</li>
<li>Ensure technicians are fully prepared with accurate job information</li>
<li>Monitor job progress and resolve scheduling conflicts in real time</li>
<li>Maintain accurate records in dispatch/CRM systems</li>
<li>Follow up with customers to ensure satisfaction and service quality</li>
</ul>
Required Qualifications
<ul>
<li>Proven ability to manage multiple priorities in a fast-paced environment</li>
<li>Strong decision-making and problem-solving skills</li>
<li>Excellent phone presence and customer communication skills</li>
<li>Proficiency with dispatch software, CRM systems, and general computer use</li>
<li>Highly organized with strong attention to detail and follow-through</li>
<li>Dependable and accountable with a consistent work ethic</li>
</ul>
Preferred Experience
<ul>
<li>Dispatching experience preferred, but not required</li>
<li>Experience working with technicians in the field</li>
<li>Familiarity with performance metrics (job efficiency, scheduling optimization, etc.)</li>
</ul>
Work Environment

This role requires handling a steady volume of calls, schedule changes, and coordination throughout the day. Success in this position depends on staying organized, thinking quickly, and maintaining professionalism under pressure.

Why Join Williams Plumbing &amp; Drain?

This is an opportunity to join a stable, growth-oriented company where your performance directly impacts operations and revenue. We are looking for someone who wants more than just a job&mdash;someone who wants to contribute, grow, and be part of a strong team.

Apply Today

If you have dispatch experience and are looking for a long-term opportunity with a reputable company, we encourage you to apply.

Equal Opportunity Employer</div>

Service Dispatcher (Plumbing/Home Services)

<div>You should apply if you are the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

Williams Plumbing keeps on growing because we only hire the best, and our customers love us for it. We've been at this for over 30 years here in Tulsa. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why We Need You!

Because we offer top of the line products and services, we need top of the line Drain Technicians who genuinely care about the customer and look at this opportunity as not just a job but a career.

The Big Task

You will diagnose and repair plumbing systems and lead customers to informed decisions by providing options that best fit their needs.

Key-Sub Tasks
<ul>
<li>Maintain communication with dispatch, your manager, parts and installation teams.</li>
<li>Keep your company truck clean, inside and out.</li>
<li>Keep your truck inventory up to date.</li>
<li>Properly complete paperwork.</li>
<li>Join the on-call rotation.</li>
<li>Maintain a clean and professional appearance.</li>
<li>Have and maintain a clean driving record.</li>
<li>Participate in training allowing you to grow and develop as a professional.</li>
<li>Have or be willing to get the proper certifications. We can help you with this.</li>
</ul>
Desired Skills and Experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

What We Offer
<ul>
<li>Our top performers are among the highest paid technicians in Tulsa. You'll have unlimited earning potential.</li>
<li>Company supplied truck.</li>
Medical Insurance <li>- you and your family will have insurance available for health, dental, life insurance, short-term and long-term disability</li>
<li>New technology, including iPad &amp; access to integrated software</li>
<li>401k Plan with a company match</li>
<li>A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company, and you'll build life-long friendships at Williams Plumbing.</li></ul></div>

Drain Clearing Technician

<div><h2 class="jobSectionHeader">Administrative Assistant &ndash; Williams Plumbing &amp; Drain (Tulsa, OK)</h2>

Location: Tulsa, Oklahoma 
Employment Type: Part-Time; 24-30 hours a week 
Pay: $17 an hour

Williams Plumbing &amp; Drain is seeking a detail-oriented, organized, and reliable Administrative Assistant to join our team in Tulsa. This role is essential to keeping our operations running smoothly by providing day-to-day support to our management team and ensuring our employees are paid accurately and on time.
<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul><li>Track and verify clocked-in hours for field and office employees</li>
<li>Calculate and process employee pay, deductions, reimbursements, and adjustments</li>
<li>Maintain accurate payroll records and update employee information as needed</li>
<li>Track, organize, and manage invoices related to payroll and labor expenses</li>
<li>Ensure payroll tasks are completed accurately and on schedule</li>
<li>Assist with payroll reporting and compliance requirements</li>
<li>Assist with other clerical duties</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3>
<ul><li>Strong organizational skills and the ability to manage multiple deadlines</li>
<li>High attention to detail and accuracy</li>
<li>Ability to handle confidential information professionally</li>
<li>Proficiency in Microsoft 365 (Excel, Outlook, Teams, SharePoint) is a plus</li>
</ul><h3 class="jobSectionHeader">Why Join Us?</h3>
<ul><li>Stable, reputable Tulsa company in business for over 37 years</li>
<li>Supportive, team-focused work environment</li>
<li>Opportunity for growth within a fast-paced service industry</li>
</ul>
If you are dependable, motivated, and ready to help keep our payroll running flawlessly, we&rsquo;d love to hear from you.</div>

Administrative Assistant

Join Williams Plumbing & Drain and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Williams Plumbing & Drain

About Company

Service Dispatcher (Plumbing/Home Services)

Drain Clearing Technician

Administrative Assistant