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Wilson McLain Plumbing

<div>Schedule Coordinator 
We are seeking a Schedule Coordinator to join our team. Duties will include maintaining builder/customer accounts and scheduling customer work orders for new construction, commercial, and remodel projects. 


A successful schedule coordinator should have excellent communication and relationship-building skills and enjoy working in a fast-paced environment. Reports to the Schedule Supervisor. 


Responsibilities

Below are some responsibilities that schedule coordinators are expected to assume:
<ul><li>Monitoring customer work orders and their portals daily</li>
<li>Entering or updating work orders from emails, phone calls or the client&rsquo;s portal</li>
</ul><ul><li>Communicating schedule changes and reasons for the changes utilizing appropriate methods to all stakeholders</li>
<li>Collaborating with team members, internal departments, external providers and government entities to ensure the fulfillment of customer requests and needs</li>
<li>Building relationships with clients to ensure brand and company success</li>
<li>Providing regular updates, respond to inquiries and address any client concerns in a timely manner</li>
</ul>
<ul><li> 
Creating a pleasant experience for clients, co-workers, external providers and management</li>
</ul><ul><li>Demonstrating customer service skills and providing solutions to resolve issues</li>
<li>Work closely with team members and the Scheduling Supervisor to accomplish the company&rsquo;s and the department&rsquo;s goals</li>
<li>Other duties as assigned</li></ul> 


Job Qualifications and Skill Sets

Below are the qualifications expected of a schedule coordinator:
<ul>
<li>Ability to multitask and juggle several responsibilities</li>
<li>Think analytically, strategically and ability to solve issues</li>
<li>Enter data with a high-level of accuracy and attention to detail</li>
<li>Excellent technical and verbal/written communication skills</li>
<li>Competency using Microsoft Office Suite and the ability to successfully learn new software platforms</li>
<li>Excellent planning, organizational and time management skills
</li><li>Customer service experience</li>
<li>A track record of following through on commitments</li>
</ul><ul><li>Experience using scheduling or customer relationship management software is a plus</li>
<li>Some construction or plumbing industry knowledge is a plus but not required 
</li>
<li>Prior experience working for a home builder is not required but is a big plus</li>
<li>Spanish speaking is a plus but not required</li></ul> 


Benefits Available
<ul><li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Holiday pay</li>
<li>Weekly pay</li>
<li>Laid back environment</li></ul> 


THIS POSITION WILL REQUIRE A BACKGROUND CHECK.</div>

Scheduling Coordinator

Join Wilson McLain Plumbing and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wilson McLain Plumbing

About Company

Scheduling Coordinator