Qureos Mentor

Windsor Communities

<div><div><b>Resident Services Manager II | </b><b>Allure by Windsor</b><b> - Boca Raton, FL and </b><b>Windsor at Delray Beach</b><b> - Delray Beach, FL</b></div><div>
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Summary:</b></div><div>
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As the Resident Services Manager II, you will play a pivotal role in overseeing the smooth operation of our community, ensuring an exceptional experience for our customers, and fostering a strong sense of community. Working closely with your direct manager, your responsibilities will include prioritizing key areas such as move-in satisfaction, renewal acquisition, and serving as the primary liaison to the Support Services Team. This role also works closely with the Sales Leadership team to ensure a smooth customer transition from prospect to resident. By creating a warm and inviting environment, organizing resident appreciation events, and maintaining an active and engaging social media presence, you will actively contribute to building a vibrant community that meet our residents needs today, tomorrow, and every day.</div><div>
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For the fourth year in a row, Windsor Communities is the recipient of the 2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.</div><div>
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Compensation:</b></div><div>
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Hourly: Starting at $33.39 or $69,451 annually. The full range is $33.39 - $41.74 depending on years of experience, tenure, and location.</div><div><br>
Bonus: Average monthly bonus potential is 20% of base salary paid out quarterly.</div><div>
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Total Starting Annual Compensation Potential:</div><div><br>
$83,341 ($69,451 +13,890 bonus potential)</div><div>
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Benefits:</b></div></div></div><div><ul><li>
Comprehensive benefits package, including medical, dental, vision, 401k, and PTO.<ul><li>
1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.</li></ul></li><li>
Opportunities for growth&mdash;we invest in our team&rsquo;s development.</li></ul>
For more information, visit: Benefits!</div><div>
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Customer Focus:</b></div><ul><li>
Ensure timely response to resolve or escalate resident issues appropriately.</li><li>
Lead resident package management efforts.</li><li>
Prepare move-in day documentation, Happy Co move-in inspections, white glove inspection, and any other necessary steps to guarantee a seamless move-in experience for incoming residents.</li><li>
Perform move-in day welcome appointments to greet and orient new residents to the community.</li><li>
Conduct post-move in communication to residents to ensure customer satisfaction.</li><li>
Partner with Service Manager to monitor the Work Order Program to assist the Service Team with any work order communication issues with residents. Conducts post work order follow-ups to ensure customer satisfaction.</li></ul></div><div><b>
Financial Management:</b></div><ul><li>
Process monthly invoices in adherence to the Procurement Policy.</li><li>
Proactively monitors expenses and adjusts spending in accordance with monthly operating budgets.</li><li>
Detail monthly variances found in the operating statement, along with corresponding recommendations to the direct manager.</li></ul><div><b>
Sales Strategy:</b></div><ul><li>
Assist in the management of Funnel CRM queue management.</li><li>
Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and greeting of prospects.</li></ul><div><div><b>
Administrative Support:</b></div><ul><li>
Review maintenance make-ready/move-in/move-out schedules to efficiently handle move-outs and ensure timely preparation for upcoming move-ins.</li><li>
Manage the notice to vacate process overseeing the execution of all associated paperwork and system related action items.</li><li>
Partner with the Prior Resident Support team by providing necessary information to the Support Services team, overseeing the execution of the Move Out Inspection within the inspection software platform, and facilitating the promotion and administration of the TIDY program.</li></ul></div><div><div><b>
Role Expectations:</b></div><ul><li>
Weekend work may be required depending on site performance, regional needs, in support of newly acquired acquisitions, or additional factors.</li><li>
Maintain close partnership with Service Manager to positively impact communication and processes around the Work Order and Make Ready Maintenance Program.</li><li>
Ability to demonstrate proficiency in Microsoft 365 product suite (Word, Excel, Outlook, Microsoft Teams).</li><li>
Working knowledge of property management and prop-tech systems.</li></ul></div><div><div><b>
Qualifications:</b></div><ul><li>
Candidate will have 2-3 years sales experience in a retail, hospitality, or multi-family environment, and Microsoft Office skills. Undergraduate degree is preferred.</li><li>
Three years related experience and/or training; or equivalent combination of education and experience.</li><li>
An equivalent combination of education and experience will also be considered.</li><li>
Experience working in a multifamily environment and/or property management operations.</li><li>
Knowledge of Funnel CRM preferred.</li><li>
Knowledge of Microsoft Office 365 required.</li><li>
Transferable apartment industry sales related experience preferred.</li></ul></div><div>
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Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!</div><div>
</div><div>
Windsor Communities is dedicated to creating exceptional experiences for both residents and associates.</div><div>
</div><div>
Join a growing organization that embodies our core values of &ldquo;Accountable, Inclusive, Energizing and Courageous,&rdquo; Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!</div><div>
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E-Verify</div><div><br>
Windsor Property Management Company is an Equal Opportunity Employer.</div></div></div></div><div></div>

Resident Services Manager II

<div><div><b>Area Leasing Consultant I | </b><b>Windsor Cirrus</b><b>, </b><b>Stratus</b><b>, </b><b>The Martin</b><b>, and </b><b>Windsor Queen Anne</b><b> - Seattle, WA</b></div><div>
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Are you a sales professional looking for a role where you can maximize your earning potential and build a rewarding career? At Windsor Communities, we don&rsquo;t just lease apartments, we create experiences and turn prospects into residents. If you love sales, thrive in a competitive environment, and enjoy the thrill of closing a deal, we want you on our team!</div><div>
</div><div>
For the fourth year in a row, Windsor Communities is the recipient of the 2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.</div><div>
</div><div><b>
What You&rsquo;ll Be Doing:</b></div><div><ul><li>
Become an expert in <b>our communities</b> and <b>the local market</b> to engage and convert prospects.</li><li>
Conduct personalized tours and use <b>persuasive selling techniques</b> to secure leases.</li><li>
Follow up with leads and <b>build lasting relationships</b> to drive repeat and referral business.</li><li>
Collaborate with teams across multiple properties (1-4 communities) to <b>maximize leasing success.</b></li><li>
Get creative help implement <b>marketing strategies</b> and<b> social media outreach</b> to boost occupancy.</li></ul></div><div><b>
Why You Should Apply:</b></div><div><ul><li>
Strong <b>commission structure</b> with additional incentives for top performers.<ul><li>
Hourly<b>:</b> Starting rate is $23.28 per hour or $48,422 annually. The full range is $23.28 - $29.09 depending on years of experience, tenure, and location.</li><li>
Bonus: Average monthly bonus potential of $1,000 - $1,500, based on performance, with an average annual potential of $12,000 - $18,000.</li><li>
Total Annual Compensation Potential:<ul><li>
$60,422 ($48,422 base + $12,000 bonus)</li><li>
$78,507 ($60,507 base + $18,000 bonus)</li></ul></li></ul></li><li><b>
Quarterly rewards for sales excellence</b><ul><li><i>
Gold Elite</i> (Top 50%) &ndash; $1,000/qtr.</li><li><i>
Platinum Elite</i> (Top 25%) &ndash; $2,000/qtr.</li><li><i>
Premiere League</i> (Top 5%) &ndash; $3,000/qtr.</li></ul></li></ul></div><div><ul><li>
A <b>collaborative, high-energy workplace</b> that values your sales skills.</li></ul></div><div><b>
What We&rsquo;re Looking For:</b></div><div><ul><li><b>
Proven Sales Success </b>&ndash; You have 1 to 3 years of experience meeting and exceeding quotas in a commission-driven environment.</li><li><b>
Bonus-Driven Mentality</b> &ndash; You&rsquo;re motivated by performance-based incentives and thrive when your hard work translates into big rewards.</li><li><b>
Front-Line Sales </b>&ndash; You have direct, first-hand experience closing deals with customers&mdash;not just answering questions.</li><li><b>
Weekend availability</b> to capture peak leasing traffic.</li><li><b>
Energetic &amp; Engaging</b> &ndash; You bring high energy, enthusiasm, and a positive attitude to every interaction.</li><li><b>
Experience</b> &ndash; We&rsquo;re looking for salespeople from high-touch, customer-facing industries including:<ul><li>
Automotive Sales (Luxury &amp; General)</li><li>
Time Share &amp; Vacation Ownership Sales</li><li>
Real Estate Sales (New Homes, Leasing, Brokerage)</li><li>
Financial Services &amp; Insurance Sales</li><li>
Tech &amp; SaaS Sales (High-Ticket Inside/Outside Sales)</li><li>
Medical Device &amp; Pharmaceutical Sales</li><li>
Recruitment &amp; Staffing Sales</li></ul></li></ul></div><div><b>
What You&rsquo;ll Get:</b></div><div><ul><li><b>
Comprehensive benefits package</b>, including medical, dental, vision, 401k, and PTO.<ul><li>
For more information, visit: Benefits!</li><li>
1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.</li></ul></li><li><b>
Opportunities for growth</b>&mdash;we invest in our team&rsquo;s development.</li></ul></div><div><b>
If you&rsquo;re ready to turn leads into leases and maximize your income, apply now!</b></div><div>
</div><div><div>
Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!</div><div>
</div><div>
Windsor Communities is dedicated to creating exceptional experiences for both residents and associates.</div><div>
</div><div>
Join a growing organization that embodies our core values of &ldquo;Accountable, Inclusive, Energizing and Courageous,&rdquo;</div><div>
</div><div>
Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!</div><div><div>
</div></div><div>
E-Verify</div><div><br>
Windsor Property Management Company is an Equal Opportunity Employer.</div></div></div></div><div></div>

Area Leasing Consultant I

Join Windsor Communities and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Windsor Communities

ABOUT_COMPANY

Resident Services Manager II

Resident Services Manager II

Area Leasing Consultant I