Urwah Admin

Wipro

<div>
 Job description:
 <br/>
 <br/>
 Job Description
 <br/>
 <strong>
  Role Purpose
  <br/>
 </strong>
 The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters.
 <br/>
 &nbsp;͏
 <strong>
  Do
 </strong>
 <ul>
  <li>
   <strong>
    Instrumental in understanding the test requirements and test case design of the product
   </strong>
   <ul>
    <li>
     Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
    </li>
    <li>
     Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation
    </li>
    <li>
     Ensuring the test cases are peer reviewed and achieving less rework
    </li>
    <li>
     Work with development team to identify and capture test cases, ensure version&nbsp;
    </li>
    <li>
     Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
    </li>
    <li>
     Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc
    </li>
   </ul>
  </li>
  <li>
   <strong>
    To design and execute the automation framework and reporting
   </strong>
   <ul>
    <li>
     Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
    </li>
    <li>
     Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
    </li>
    <li>
     Detect bug issues and prepare file defect reports and report test progress
    </li>
    <li>
     No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer &nbsp;SLA's and norms
    </li>
    <li>
     Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
    </li>
    <li>
     Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
    </li>
   </ul>
  </li>
 </ul>
 ͏
 <ul>
  <li>
   <strong>
    Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
   </strong>
   <ul>
    <li>
     Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
    </li>
    <li>
     On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
    </li>
    <li>
     Updates of accurate efforts in eCube, TMS and other project related trackers
    </li>
    <li>
     Timely Response to customer requests and no instances of complaints either internally or externally
    </li>
   </ul>
  </li>
 </ul>
 ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency &amp; quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score
 <p>
  &nbsp;
 </p>
 ͏
 <p>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Experience: 1-3 Years
  <br/>
  .
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 </p>
</div>


Test Engineer - L2

<div>
 Job description:
 <br/>
 <br/>
 Job Description
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
  <br/>
  &nbsp;
 </p>
 ͏
 <strong>
  Do
 </strong>
 <ul>
  <li>
   <strong>
    Support process by managing transactions as per required quality standards
   </strong>
   <ul>
    <li>
     Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
    </li>
    <li>
     Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
    </li>
    <li>
     Update own availability in the RAVE system to ensure productivity of the process
    </li>
    <li>
     Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
    </li>
    <li>
     Follow standard processes and procedures to resolve all client queries
    </li>
    <li>
     Resolve client queries as per the SLA&rsquo;s defined in the contract&nbsp;
    </li>
    <li>
     Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
    </li>
    <li>
     Identify and learn appropriate product details to facilitate better client interaction and troubleshooting&nbsp;
    </li>
    <li>
     Document and analyze call logs to spot most occurring trends to prevent future problems
    </li>
    <li>
     Maintain and update self-help documents for customers to speed up resolution time
    </li>
    <li>
     Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
    </li>
    <li>
     Ensure all product information and disclosures are given to clients before and after the call/email requests
    </li>
    <li>
     Avoids legal challenges by complying with service agreements
    </li>
   </ul>
  </li>
 </ul>
 ͏
 <ul>
  <li>
   <strong>
    Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
   </strong>
   <ul>
    <li>
     Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    </li>
    <li>
     Assist clients with navigating around product menus and facilitate better understanding of product features&nbsp;
    </li>
    <li>
     Troubleshoot all client queries in a user-friendly, courteous and professional manner
    </li>
    <li>
     Maintain logs and records of all customer queries as per the standard procedures and guidelines
    </li>
    <li>
     Accurately process and record all incoming call and email using the designated tracking software
    </li>
    <li>
     Offer alternative solutions to clients (where appropriate) with the objective of retaining customers&rsquo; and clients&rsquo; business
    </li>
    <li>
     Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    </li>
    <li>
     Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
    </li>
   </ul>
  </li>
 </ul>
 ͏
 <ul>
  <li>
   <strong>
    Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
   </strong>
   <ul>
    <li>
     Undertake product trainings to stay current with product features, changes and updates
    </li>
    <li>
     Enroll in product specific and any other trainings per client requirements/recommendations
    </li>
    <li>
     Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    </li>
    <li>
     Update job knowledge by participating in self learning opportunities and maintaining personal networks
    </li>
   </ul>
  </li>
 </ul>
 ͏
 <strong>
  Deliver
  <br/>
 </strong>
 &nbsp;NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed
 <p>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Experience: 1-3 Years
  <br/>
  .
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
 </p>
</div>


Management Trainee

<div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
Role Purpose</b></p><p>
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters</p></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Do</b></p><p>
1. Instrumental in understanding the requirements and design of the product/ software</p><ul><li>
Develop software solutions by studying information needs, studying systems flow, data usage and work processes</li><li>
Investigating problem areas followed by the software development life cycle</li><li>
Facilitate root cause analysis of the system issues and problem statement</li><li>
Identify ideas to improve system performance and impact availability</li><li>
Analyze client requirements and convert requirements to feasible design</li><li>
Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements</li><li>
Conferring with project managers to obtain information on software capabilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
2. Perform coding and ensure optimal software/ module development
</p><ul><li>Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software</li><li>
Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases</li><li>
Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.</li><li>
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system</li><li>
Ensuring that code is error free or has no bugs and test failure</li><li>
Preparing reports on programming project specifications, activities and status</li><li>
Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns</li><li>
Compile timely, comprehensive and accurate documentation and reports as requested</li><li>
Coordinating with the team on daily project status and progress and documenting it</li><li>
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution</p><ul><li>
Capturing all the requirements and clarifications from the client for better quality work</li><li>
Taking feedback on the regular basis to ensure smooth and on time delivery</li><li>
Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.</li><li>
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements</li><li>
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code</li><li>
Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
</li><li>Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc</li><li>
Timely Response to customer requests and no instances of complaints either internally or externally</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Deliver</b></p><div><div><div><b>
No.</b></div><div><b> Performance Parameter</b></div><div><b> Measure</b></div></div><br>
<div><div>
1.</div><div> Continuous Integration, Deployment &amp; Monitoring of Software</div><div> 100% error free on boarding &amp; implementation, throughput %, Adherence to the schedule/ release plan</div></div><br>
<div><div>
2.</div><div> Quality &amp; CSAT</div><div> On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation</div></div><br>
<div><div>
3.</div><div> MIS &amp; Reporting</div><div> 100% on time MIS &amp; report generation</div></div></div></div></div></div><br>
<p></p>
Reinvent your world.&iquest;We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div>

Developer - L4

<div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div></div></div><div></div>
Mandatory Skills: Change Practice SME.<br>
<p></p>
Experience: 1-3 Years.<br>
<p></p>
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div>

Analyst - L2

<div>
 Job description:
 <br/>
 <br/>
 Job Description ͏ ͏ ͏ ͏
 <p>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
 </p>
</div>


Analyst -

<div>
 Job description:
 <br/>
 <br/>
 Job Description
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  <br/>
  The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&amp;OP for the client.&nbsp;
  <br/>
  &nbsp;
 </p>
 ͏
 <p>
  <strong>
   Do
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Prepare a winning solution for the fulfill the requirements of the client
   </strong>
   &nbsp;
   <ul>
    <li>
     Requirement Understanding, Data Gathering &amp; Solution Design
     <ul>
      <li>
       Engage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers' demands/requirements
      </li>
      <li>
       Engage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the client
      </li>
      <li>
       Lead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFP
      </li>
      <li>
       Ensure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelines
      </li>
      <li>
       Performs final electronic layout and formatting as well as production of hard copies as required
      </li>
      <li>
       Follow up with sales team post submission of RFP response
      </li>
     </ul>
    </li>
    <li>
     Co-ordination and Support to Internal Teams&nbsp;
     <ul>
      <li>
       Coordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirements
      </li>
      <li>
       Work with sales team proactively and provide support for 2nd and 3rd level customer meetings.&nbsp;
      </li>
      <li>
       Prepare a list of questions and of information/material needed to create the proposal
      </li>
      <li>
       Include standard or approved proposal language for legal sections according to company policy&nbsp;
      </li>
      <li>
       Write the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructions
      </li>
      <li>
       Work with internal marketing team and external vendors for the purpose of proposal creation
      </li>
      <li>
       Support the marketing team and create specific client dockets, collaterals, mailers etc.&nbsp;
      </li>
      <li>
       Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targeted
       <br/>
       &nbsp;
      </li>
     </ul>
    </li>
   </ul>
  </li>
 </ul>
 ͏
 <ul>
  <li>
   <strong>
    Effective Project Management
   </strong>
   &nbsp;
   <ul>
    <li>
     Effectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/document
    </li>
    <li>
     Prepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and production
    </li>
    <li>
     Uses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the document
    </li>
    <li>
     Collaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solution
    </li>
    <li>
     Ensure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc.
    </li>
    <li>
     Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners.
    </li>
    <li>
     Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule.&nbsp;
    </li>
    <li>
     Update the sales team and other stakeholders on a regular basis on the progress of the proposal
    </li>
   </ul>
  </li>
  <li>
   <strong>
    Stakeholder Interaction &amp; Management
   </strong>
   &nbsp;
   <ul>
    <li>
     Work with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc.&nbsp;
    </li>
    <li>
     Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stages
    </li>
    <li>
     Ensures communication among all parties throughout the proposal process
    </li>
    <li>
     Identifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on track
    </li>
    <li>
     Reach out to the below mentioned internal teams during proposal creation:
     <br/>
     &nbsp;
    </li>
   </ul>
  </li>
 </ul>
 ͏
 <p>
  <strong>
   Deliver
  </strong>
 </p>
 No.Performance ParameterMeasure1.Process &amp; Performance&nbsp;Zero non-conformance on timelines with respect to the client/ stakeholder requirements
 <br/>
 %Winning solutions created
 <br/>
 Support on pipeline generation
 <br/>
 &nbsp;2.Client&nbsp;No. of RFP/Proposals/Solutions submitted
 <br/>
 %conversion rate from proposal to contract
 <p>
  &nbsp;
 </p>
 ͏
 <p>
 </p>
 <p>
  Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.&nbsp;
 </p>
 <p>
  Applications from people with disabilities are explicitly welcome.&nbsp;
 </p>
</div>


Senior Pre Sales Consultant Leader

<div>
 Job description:
 <br/>
 <br/>
 Job Description
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams&nbsp; to be self managed, foster collaboration across teams and keep them focused on the tasks at hand.
 </p>
 ͏
 <p>
  <strong>
   Do
  </strong>
 </p>
 <ul>
  <li>
   Is accountable for meeting Sprint objectives along with scrum team
  </li>
  <li>
   Ensure meeting of sprint commitment
  </li>
  <li>
   Own and help resolve impediments of the team
  </li>
  <li>
   Help PO adopt Scrum Process properly and ensure PO availability
  </li>
  <li>
   Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria
  </li>
  <li>
   Facilitate estimation, backlog refinement and all planning ceremonies
  </li>
  <li>
   Ensure that DOR, DOD, Acceptance criteria is available and adhered to
  </li>
  <li>
   Ensure MoSCoW adherence of Sprint Backlog at the Sprint level
  </li>
  <li>
   Accountable for the correct implementation of the Agile Process
  </li>
  <li>
   Protect the team from external interference.
  </li>
  <li>
   Facilitate technical assistance to the team and enables clear communication amongst the team members
  </li>
  <li>
   Participate in Scrum of Scrum across teams and highlights impediments
  </li>
  <li>
   Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader
  </li>
  <li>
   Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption
  </li>
 </ul>
 ͏
 <ul>
  <li>
   Ensure updating of all Scrum artifacts
  </li>
  <li>
   Ensure ALM tool (either client or Wipro) is updated on a daily basis
  </li>
  <li>
   Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis
  </li>
  <li>
   Analyse key Scrum metrics and take corrective actions
  </li>
  <li>
   Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team.
  </li>
  <li>
   Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way)
  </li>
  <li>
   Train team on the proper adoption of Agile processes&nbsp; (Scrum / XP / Kanban)
  </li>
  <li>
   Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring
  </li>
  <li>
   Record and own the restrospection actions
  </li>
  <li>
   Participate in community of practice initiatives
  </li>
  <li>
   Provide inputs to the Line manager for internal quality forums (QIC&nbsp; / APR / QBR / MBR etc.)
  </li>
 </ul>
 ͏ ͏
 <p>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Experience: 5-8 Years
  <br/>
  .
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 </p>
</div>


Scrum Master - L1

Join Wipro and explore 18   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.