Urwah Admin

Wipro

<div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><h1 class="jobSectionHeader"><br>
<b>
Role Purpose</b></h1><h1 class="jobSectionHeader"><br>
<b>
The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters.</b><br>
</h1></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><h1 class="jobSectionHeader"><b>
Do</b></h1><ul><li><h2 class="jobSectionHeader"><b>
Instrumental in understanding the test requirements and test case design of the product</b></h2><ul><li>
Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements</li><li>
Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation</li><li>
Ensuring the test cases are peer reviewed and achieving less rework</li><li>
Work with development team to identify and capture test cases, ensure version</li><li>
Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)</li><li>
Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc</li></ul></li><li><h2 class="jobSectionHeader"><b>
To design and execute the automation framework and reporting</b></h2><ul><li>
Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases</li><li>
Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns</li><li>
Detect bug issues and prepare file defect reports and report test progress</li><li>
No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms</li><li>
Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders</li><li>
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>
Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution</b></h2><ul><li>
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc</li><li>
On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository</li><li>
Updates of accurate efforts in eCube, TMS and other project related trackers</li><li>
Timely Response to customer requests and no instances of complaints either internally or externally</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><div><div><div><i>
No</i></div><div><i> Performance Parameter</i></div><div><i> Measure</i></div></div><br>
<div><div>
1</div><div> Understanding the test requirements and test case design of the product</div><div> Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros</div></div><br>
<div><div>
2</div><div> Execute test cases and reporting</div><div> Testing efficiency &amp; quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score</div></div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
&#847;</b></h2></div></div></div><div></div>
Mandatory Skills: Health and Welfare (HW) Tech.<br>
<p></p>
Experience: 3-5 Years.<br>
<p></p>
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div>

Sr.Analyst

<div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
Role:</b></p><p>
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro&acirc;&#128;&#153;s Service Desk objectives</p></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Do:</b></p><ul><li><b>
Be responsible for primary user support and customer service</b><ul><li>
Respond to queries from all calls, portal, emails, chats from the client</li><li>
Become familiar with each client and their respective applications/ processes</li><li>
Learn fundamental operations of commonly-used software, hardware and other equipment</li><li>
Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software</li><li>
Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA &amp; hits</li><li>
Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework</li></ul></li></ul><p></p><ul><li><b><br>
Regular MIS &amp; resolution log management on queries raised</b><ul><li>
Record events and problems and their resolution in logs</li><li>
Follow-up and update customer status and information</li><li>
Pass on any feedback, suggestions, escalations by customers to the appropriate internal team</li><li>
Identify and suggest improvements on processes, procedures etc.</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Deliver:</b></p><div><div><div><b>
No.</b></div><p><b>
Performance Parameter</b></p><p><b><br>
Measure</b></p></div><div><div><br>
1.</div><p>
Service Desk Delivery</p><div><p><br>
Adherence to TAT, SLA as per SoW</p><p>
Minimal Escalation</p><p>
Customer Experience</p></div></div><div><div><br>
2.</div><p>
Personal</p><div><p><br>
Attendance</p><p>
Documentation etc.</p></div></div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
&#847;</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div></div></div><div></div>
Mandatory Skills: TIS Service Desk.<br>
<p></p>
Experience: 1-3 Years.<br>
<p></p>
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div>

Service Desk Analyst - L2

<div><p>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
Role Purpose</b></p><p>
The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Do</b></p><p>
1. Hire the required talent from the different sourcing channels</p><ul><li>
Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc.</li><li>
As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations
</li><li>Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro</li><li>
For the shortlisted candidates, facilitate the selection process with the technical panel</li><li>
As per the requirement by the business, facilitate different selection tests like technical programming language skills</li><li>
Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc</li><li>
Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipro&rsquo;s salary range, minimizing exceptions to meet average cost per candidate target
</li><li>Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance</li><li>
Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining</li><li>
Coordinate with the HRSS team for background verification of the selected candidate</li><li>
Communicate with Business Teams and Managers to from time to time on the status of joining etc</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
2. Manage Candidate Experience throughout the recruitment process</p><ul><li>
Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio</li><li>
Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process
</li><li>Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience</li><li>
Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time</li><li>
Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review</li><li>
Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary</li><li>
Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Deliver</b></p><div><div><div><b>
No.</b></div><div><b> Performance Parameter</b></div><div><b> Measure</b></div></div><br>
<div><div>
1.</div><div> Fulfilment Targets</div><div> Numbers per quarter as per plan (Fulfilment ratio, net add)<br>
Numbers per quarter as per plan (Fulfilment ratio, net add)<br>
Numbers per quarter as per plan (Fulfilment ratio, net add)</div></div><br>
<div><div>
2.</div><div> Average Recruitment Cost Per Person</div><div> Deviation from Wipro salary range - Numbers as per plan</div></div><br>
<div><div>
3.</div><div> Customer Satisfaction</div><div> Candidate Experience &ndash; Zero escalations<br>
Hiring Manager satisfaction score &ndash; As per plan</div></div><br>
<div><div>
4.</div><div> Cost of hiring (Cost incurred on portals, vendors etc)</div><div> Deviation from Channel Mix and Budget - as per plan</div></div><br>
<div><div>
5.</div><div> Compliance</div><div> % Deviation from Source-to-Hire policies &ndash; Zero<br>
Online / Tool data reliability &ndash; 100%</div></div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
&#847;</b></h2></div></div></div><div></div><p>
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.</p><p>
Applications from people with disabilities are explicitly welcome.</p></div>

Recruiter L2

<div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
Role Purpose</b></p><p>
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters</p></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Do</b></p><p>
1. Instrumental in understanding the requirements and design of the product/ software</p><ul><li>
Develop software solutions by studying information needs, studying systems flow, data usage and work processes</li><li>
Investigating problem areas followed by the software development life cycle</li><li>
Facilitate root cause analysis of the system issues and problem statement</li><li>
Identify ideas to improve system performance and impact availability</li><li>
Analyze client requirements and convert requirements to feasible design</li><li>
Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements</li><li>
Conferring with project managers to obtain information on software capabilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
2. Perform coding and ensure optimal software/ module development
</p><ul><li>Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software</li><li>
Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases</li><li>
Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.</li><li>
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system</li><li>
Ensuring that code is error free or has no bugs and test failure</li><li>
Preparing reports on programming project specifications, activities and status</li><li>
Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns</li><li>
Compile timely, comprehensive and accurate documentation and reports as requested</li><li>
Coordinating with the team on daily project status and progress and documenting it</li><li>
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution</p><ul><li>
Capturing all the requirements and clarifications from the client for better quality work</li><li>
Taking feedback on the regular basis to ensure smooth and on time delivery</li><li>
Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.</li><li>
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements</li><li>
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code</li><li>
Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
</li><li>Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc</li><li>
Timely Response to customer requests and no instances of complaints either internally or externally</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Deliver</b></p><div><div><div><b>
No.</b></div><div><b> Performance Parameter</b></div><div><b> Measure</b></div></div><br>
<div><div>
1.</div><div> Continuous Integration, Deployment &amp; Monitoring of Software</div><div> 100% error free on boarding &amp; implementation, throughput %, Adherence to the schedule/ release plan</div></div><br>
<div><div>
2.</div><div> Quality &amp; CSAT</div><div> On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation</div></div><br>
<div><div>
3.</div><div> MIS &amp; Reporting</div><div> 100% on time MIS &amp; report generation</div></div></div></div></div></div><br>
<p></p>
Mandatory Skills: Azure SQL Database.<br>
<p></p>
Experience: 5-8 Years.<br>
<p></p>
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div>

Data Analyst (Power Bi)

<div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
Role Purpose</b></p><p>
The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Do</b></p><p>
1. Customer requirements gathering and engagement
</p><ul><li>Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
</li><li>Detail out scope documents, functional &amp; non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
</li><li>Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements</li><li>
Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs</li><li>
Understand and communicate the financial and operational impact of any changes</li><li>
Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design</li><li>
Empower the customers through demonstration and presentation of the proposed solution/ prototype
</li><li>Maintain relationships with customers to optimize business integration and lead generation</li><li>
Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
2. Engage with delivery team to ensure right solution is proposed to the customer
 </p><p>a. Periodic cadence with delivery team to:</p><ul><li>
Provide them with customer feedback/ inputs on the proposed solution</li><li>
Review the test cases to check 100% coverage of customer requirements</li><li>
Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer</li><li>
Deploy and facilitate new change requests to cater to customer needs and requirements
</li><li>Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback</li><li>
Conduct Integration Testing and User Acceptance demo&acirc;&#128;&#153;s testing to validate implemented solutions and ensure 100% success rate</li><li>
Use data modelling practices to analyze the findings and design, develop improvements and changes</li><li>
Ensure 100% utilization by studying systems capabilities and understanding business specifications
</li><li>Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer</li></ul><p>
 b. Support Project Manager/ Delivery Team in delivering the solution to the customer</p><ul><li>
Define and plan project milestones, phases and different elements involved in the project along with the principal consultant</li><li>
Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans</li><li>
Ensure Customer Satisfaction through quality deliverable on time</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
3. Build domain expertise and contribute to knowledge repository
</p><ul><li>Engage and interact with other BA&acirc;&#128;&#153;s to share expertise and increase domain knowledge across the vertical</li><li>
Write whitepapers/ research papers, point of views and share with the consulting community at large</li><li>
Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements</li><li>
Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Deliver</b></p><div><div><div><b>
No.</b></div><div><b> Performance Parameter</b></div><div><b> Measure</b></div></div><br>
<div><div>
1.</div><div> Customer Engagement and Delivery Management</div><div> PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.</div></div><br>
<div><div>
2.</div><div> Knowledge Management</div><div> No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter</div></div></div></div></div></div><br>
<p></p>
Mandatory Skills: RPA.<br>
<p></p>
Experience: 5-8 Years.<br>
<p></p>
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div>

Business Analyst - L4

<div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
Role Purpose</b></p><p>
The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Do</b></p><p>
1. Customer requirements gathering and engagement
</p><ul><li>Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
</li><li>Detail out scope documents, functional &amp; non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
</li><li>Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements</li><li>
Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs</li><li>
Understand and communicate the financial and operational impact of any changes</li><li>
Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design</li><li>
Empower the customers through demonstration and presentation of the proposed solution/ prototype
</li><li>Maintain relationships with customers to optimize business integration and lead generation</li><li>
Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
2. Engage with delivery team to ensure right solution is proposed to the customer
 </p><p>a. Periodic cadence with delivery team to:</p><ul><li>
Provide them with customer feedback/ inputs on the proposed solution</li><li>
Review the test cases to check 100% coverage of customer requirements</li><li>
Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer</li><li>
Deploy and facilitate new change requests to cater to customer needs and requirements
</li><li>Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback</li><li>
Conduct Integration Testing and User Acceptance demo&rsquo;s testing to validate implemented solutions and ensure 100% success rate</li><li>
Use data modelling practices to analyze the findings and design, develop improvements and changes</li><li>
Ensure 100% utilization by studying systems capabilities and understanding business specifications
</li><li>Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer</li></ul><p>
 b. Support Project Manager/ Delivery Team in delivering the solution to the customer</p><ul><li>
Define and plan project milestones, phases and different elements involved in the project along with the principal consultant</li><li>
Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans</li><li>
Ensure Customer Satisfaction through quality deliverable on time</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p>
3. Build domain expertise and contribute to knowledge repository
</p><ul><li>Engage and interact with other BA&rsquo;s to share expertise and increase domain knowledge across the vertical</li><li>
Write whitepapers/ research papers, point of views and share with the consulting community at large</li><li>
Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements</li><li>
Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
&#847;</b></h2></div><div><p><b>
Deliver</b></p><div><div><div><b>
No.</b></div><div><b> Performance Parameter</b></div><div><b> Measure</b></div></div><br>
<div><div>
1.</div><div> Customer Engagement and Delivery Management</div><div> PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.</div></div><br>
<div><div>
2.</div><div> Knowledge Management</div><div> No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter</div></div></div></div></div></div><br>
<p></p>
Mandatory Skills: Delivery(RPA).<br>
<p></p>
Experience: 3-5 Years.<br>
<p></p>
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.</div>

Business Analyst - L3

Join Wipro and explore 59   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wipro

ABOUT_COMPANY

Sr.Analyst

Service Desk Analyst - L2

Recruiter L2

Recruiter L2

Data Analyst (Power Bi)

Business Analyst - L4

Business Analyst - L3