Qureos Mentor

<p></p><div><div><div><div><p>Managed entire deal lifecycle, responding to RFP/RFI/RFQ documents/Story boarding, creating partnership solutions, Discoveries &amp; Scoping Workshops, Interview and collect requirements directly from clients / prospects, present capabilities, lead or act as Subject Matter Expert, design global delivery models and solution strategy.
</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2></div><div><p>MBA (preferred) | Bachelors in any stream
</p></div></div></div><h2 class="jobSectionHeader"><b>Job Location</b></h2></div><div></div>

Senior Consultant - Solution

<p></p><div><div><div><div><ul><li>3+ years of experience in Application Support
</li></ul><ul><li>Must have hands on knowledge on ticketing tools e.g. service now, remedy etc
</li></ul><ul><li>Experience in providing services to agreed SLA&rsquo;s and OLA&rsquo;s
</li></ul><ul><li>Experienced in Problem and Incident Management
</li></ul><ul><li>Flexible to work in 24 * 7 model rotational and night shifts
</li></ul><ul><li>Experience with supporting multi-tier infrastructures
</li></ul><ul><li>Excellent interpersonal and communication skills
</li></ul><ul><li>Must have knowledge on application monitoring tools e.g. SolarWinds
</li></ul><ul><li>L0 L1 Application Support with knowledge of .net &amp; SQL Server
</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2></div><div><p>Bachelors in Computer Science
</p></div></div></div><h2 class="jobSectionHeader"><b>Job Location</b></h2></div><div></div>

REF70513W_2025147668 - Senior Program Analyst - WTS - Service Desk - Pune/Chennai

<div>
 <p>
  The role involves managing procurement processes for IT telecom services, focusing on internet and bandwidth solutions &amp; IT Procurement
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage procurement of IT telecom services.
  </li>
  <li>
   Negotiate contracts with service providers.
  </li>
  <li>
   Analyze market trends and pricing.
  </li>
  <li>
   Ensure compliance with company policies.
  </li>
  <li>
   Collaborate with internal teams to assess needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Note -
 </p>
 <p>
  Location - Thane/Vikhroli
 </p>
 <p>
  Immediate joiners are preferred.
 </p>
 <p>
  Experience Range - 9+ years
 </p>
 <p>
  <br/>
 </p>
 <p>
  Can mail me the cv at samarth.gandhi@wns.com
 </p>
 <p>
 </p>
</div>


Deputy Manager Procurement

<div>
 <p>
  🚀 Mega Walk-In Drive at WNS Pune &ndash; Back Office Process! 🚀
 </p>
 <p>
  <br/>
 </p>
 <p>
  Looking to kickstart or elevate your career in a professional corporate environment? WNS Pune is inviting dynamic individuals to be part of our Back Office Team &ndash; where precision meets performance!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Whether you're a fresher or come with prior experience, this is your opportunity to join a globally recognized leader in business process management.
 </p>
 <p>
  ⸻
 </p>
 <p>
  🔹 Position: Back Office Executive
 </p>
 <p>
  🔹 Location: WNS, Weikfield IT Park, Viman Nagar, Pune
 </p>
 <p>
  🔹 Shift: Rotational shifts (flexibility required)
 </p>
 <p>
  🔹 Cab Facility: Complimentary pick-up and drop &ndash; both sides!
 </p>
 <p>
  🔹 Eligibility: Graduates only (any stream)
 </p>
 <p>
  🔹 Experience: Open to Freshers &amp; Experienced candidates
 </p>
 <p>
  🔹 Skills Required:
 </p>
 <p>
  &squf;️ Good written &amp; comprehension skills
 </p>
 <p>
  &squf;️ Basic computer proficiency (MS Office, typing, etc.)
 </p>
 <p>
  <br/>
 </p>
 <p>
  ⸻
 </p>
 <p>
  📅 Mega Walk-In Drive Details
 </p>
 <p>
  🗓️ Date: 25th August 2025
 </p>
 <p>
  🕚 Time: 11:00 AM &ndash; 2:00 PM
 </p>
 <p>
  📍 Venue: WNS, Weikfield IT Park, Viman Nagar, Pune
 </p>
 <p>
  ⸻
 </p>
 <p>
  ✨ Why Join WNS?
 </p>
 <p>
  ✅ Work with a global BPM leader
 </p>
 <p>
  ✅ Structured career growth &amp; development
 </p>
 <p>
  ✅ Friendly work culture
 </p>
 <p>
  ✅ Opportunity to learn and grow in the corporate world
 </p>
 <p>
  🔔 Just walk in with your updated resume and valid ID proof &ndash; and walk out with a job offer!
 </p>
 <p>
  ⸻
 </p>
 <p>
  hashtag#MegaWalkIn hashtag#WNSCareers hashtag#BackOfficeJobs hashtag#PuneHiring hashtag#NonVoiceProcess hashtag#FreshersWelcome hashtag#CareerOpportunity hashtag#CorporateJobs hashtag#WalkInDrive hashtag#WNSPune hashtag#JobOpening hashtag#JoinUs hashtag#GraduateJobs
 </p>
</div>


Back Office Executive

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  WNS Global Services
 </strong>
 Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group&rsquo;s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
 <br/>
 <br/>
 Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Job Description &ndash; Associate The candidate will be primarily responsible for providing back office, data entry, and data checks support to clientKey Responsibilities include:
 <br/>
 <br/>
 <ul>
  <li>
   Examining identity proof documents to assess whether they are fraudulent or genuine using Standard Operating Procedures.
  </li>
  <li>
   Extracting the relevant data points required from the documents received and comparing them with provided information&middot; Comparing live image with the image template in corresponding identity document using SOPs&middot; Working with the team and providing continuous insights on the process/techniques&middot; Extremely good with ID Verification and Document Printing Techniques.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Knowledge:
 <br/>
 <br/>
 <ul>
  <li>
   Proficient in English speaking, reading and writing skills&middot; Attention to detail&middot; Ability to interpret and adhere to SOPs&middot; Self-motivated with the ability to work independently&middot; Minimum work experience of 0-2 years in an office or BPO environment&middot; Good Typing Skills (min 25wpm with 90% accuracy)Additional Information&middot; Should be able to work in rotational shifts and rotational week offs as process operates 24/7
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Graduate - any stream
</div>


Associate - Operations

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Job Summary We are looking for a highly skilled and analytical Assistant Manager &ndash; WFM to lead our Workforce Management and MIS functions. This role is critical in driving operational excellence, ensuring service level adherence, and delivering actionable insights through advanced reporting, Capacity planning, FTE sizing and forecasting. The ideal candidate will have strong technical expertise and leadership capabilities to manage a high-performing WFM team in a back-office environment.
 <br/>
 <br/>
 Key Responsibilities: Workforce Management &amp; MIS
 <br/>
 <br/>
 <ul>
  <li>
   Manage end-to-end WFM &amp; MIS processes: Forecasting, Capacity Planning, FTE sizing, Scheduling, Real-Time Management, and Reporting
  </li>
  <li>
   Drive performance to meet service level metrics and ensure SLA monitoring and reporting
  </li>
  <li>
   Deliver timely, accurate reports and business insights to stakeholders
  </li>
  <li>
   Ensure alignment with WFM &amp; MIS frameworks and continuous calibration.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Team Leadership
 <br/>
 <br/>
 <ul>
  <li>
   Lead and mentor the WFM team, ensuring accountability and performance tracking
  </li>
  <li>
   Foster a culture of continuous improvement and data-driven decision-making. Strategic Planning &amp; Analytics
  </li>
  <li>
   Oversee capacity planning for assigned accounts to optimize resource utilization
  </li>
  <li>
   Develop and maintain mathematical models for forecasting and staffing
  </li>
  <li>
   Automate reporting processes to reduce manual tasks and improve efficiency. Technical Expertise
  </li>
  <li>
   Excel: Advanced proficiency including pivot tables, formulas, macros, and automation
  </li>
  <li>
   Power BI: Strong experience in dashboard development and data visualization
  </li>
  <li>
   MS Access: Knowledge of database creation, management, and reporting (added advantage)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Graduate
</div>


Assistant Manager - WFM

<div>
 <p>
  <strong>
   Assistant Manager - Operations
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Level 5, Tower VIII, Wing A &amp; B Magarpatta Township Development and Construction Co.Ltd Magarpatta City Village Hadapsar, Taluka Haveli, Pune, India
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  Responsibilities &bull; Ensure the department resource is used appropriately to manage daily workloads and hit service targets, supporting your manager with recruitment and the daily running of the department.&bull; Provide guidance and support to your team through continued performance feedback to ensure they display a high level of functional and technical expertise when handling all front line and back-office tasks.&bull; Monitor, drive and record the performance results, displaying a pro-active approach to coaching.&bull; Support across your own team and other departments by sharing information and expertise where required.&bull; Identify training needs amongst your team and providing necessary feedback for those training needs to be addressed appropriately.&bull; Ensure you are up to date with the appropriate and relevant FCA regulation training.&bull; Maintain an appropriate level of knowledge regarding our products, procedures, service, system and frameworks.&bull; Support and embrace change/continuous improvements across the department.&bull; Any other tasks deemed appropriate by the Line ManagerRequirements &bull; A positive attitude towards developing staff and achieving department service level targets.&bull; Decision making capabilities.&bull; Demonstrate role model behaviours.&bull; People management skills&bull; Approachable nature&bull; The ability to build and maintain positive relationships with all customers, colleagues and members of management.&bull; A professional and proactive customer focused outlook with a passion to demonstrate a high level of customer service.&bull; A flexible approach to working and a willingness to adapt to the role when required to assist the department.&bull; Demonstrates an excellent knowledge of all relevant processes (internal and external) as well as all necessary regulatory requirements and commitments.&bull; Maintain up to date knowledge of trends with regards to regulators and the pet insurance industry&bull; Maintain timely and accurate records &ndash; identifying trends to inform future process change and decision making.&bull; Meets all deadlines of internal and external parties.&bull; The Ability to read, write and speak English fluently Preferred Requirements &bull; Knowledge and experience of the Pet Insurance industry, as well as an understanding of our competitors, customers and the Pet Insurance market&bull; Experience in Claims/BPO and Vet Background&bull; Previous experience working within Financial Services
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Relevant Experience :
  </strong>
 </p>
 <ul>
  <li>
   Should have voice /non-voice insurance experience ( 3+ years ) - (P&amp;C, Life and pensions, motor insurance, health insurance)
  </li>
  <li>
   Should be currently working as an Assistant Manager
  </li>
  <li>
   Qualification - Graduate (Mandatory)
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Graduate / Post graduate
  </li>
  <li>
   Team handling skills (2+ years experience)
  </li>
  <li>
   Operations (Shrinkage , attrition, productivity, SLA management)
  </li>
  <li>
   International Experience is a mandate
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   If interested please mail your resume along with the below mentioned details filled and mail it to - samarth.gandhi@wns.com
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Overall Experience -
   </strong>
  </li>
  <li>
   <strong>
    International Experience -
   </strong>
  </li>
  <li>
   <strong>
    Current Designation -
   </strong>
  </li>
  <li>
   <strong>
    Current Company -
   </strong>
  </li>
  <li>
   <strong>
    Current FXD CTC -
   </strong>
  </li>
  <li>
   <strong>
    CTC Expectations -
   </strong>
  </li>
  <li>
   <strong>
    NP-
   </strong>
  </li>
  <li>
   <strong>
    Location -
   </strong>
  </li>
  <li>
   <strong>
    Team span -
   </strong>
  </li>
  <li>
   <strong>
    Qualification -
   </strong>
  </li>
  <li>
   <strong>
    WNS EX EMP ( if yes mention your EMP ID )-
   </strong>
  </li>
  <li>
   <strong>
    Ok with UK/US/ Night shifts -
   </strong>
  </li>
  <li>
   <strong>
    Voice/nonvoice experience?
   </strong>
  </li>
 </ul>
 <p>
 </p>
</div>


Assistant Operations Manager

Join WNS and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

WNS