Qureos Mentor

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 Minimum 2 to 3 years of experience in Lateral Hiring - Non IT
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 Experience in end-to-end recruitment process
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 Experience in sourcing, screening, interviews, salary negotiation,
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 Manage lateral hiring for Pune location and EU hiring Pan India
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 Familiar with job portals and direct channels for hiring Stakeholder management
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 Excellent communication skills
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Senior Executive Human Resources

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 Walk in Drive -Senior Associate/ Analyst &ndash; Collections (B2B | US Shift)
 
 
 
 
 
 
 Date: Monday&amp; Tuesday, 12th &amp;13th January 2026
 
 
 
 
 🕥 Time: 10 pm to 1 Pm
 
 
 
 
 📍 Venue: WNS Global Services Pvt. Ltd. Tower "C", Weikfield IT City Info Park Off Nagar Road, Viman Nagar Pune &ndash; 411014
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 Manage end-to-end B2B collections processes to ensure timely recovery of outstanding receivables.
 
 
 Analyze and monitor DSO metrics, driving continuous improvement through effective collections strategies
 
 
 Execute and optimize collections strategies in alignment with organizational objectives
 
 
 Lead dispute management activities, partnering with internal stakeholders to achieve timely resolution.
 
 
 Perform detailed account reconciliations and resolve billing discrepancies.
 
 
 Ensure accurate documentation and reporting within SAP ERP
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 Experience- 2 to 5 yrs
 
 
 Proficiency in SAP ERP
 
 
 Excellent verbal and written communication skills
 
 
 
 
 
 Education Requirement:
 
 
 
 Bachelor of Commerce (
 
 B.Com
 
 ) or Finance Graduate only
 
 
 
 
 
 Shift Details:
 
 
 
 
 US Shift: Night shift -6:30 PM / 7:30 PM &ndash; 3:30 AM / 4:30 AM
 
 
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Senior Associate/ Analyst – Collections (B2B | US Shift)

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 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
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 Proficiency with MS PowerPoint application using shapes &amp; infographics2. Ability to create new templates in PPT/Word/InDesign3. Should be able to design high quality PPT Slides as per the template and instructions4. Excellent visualization ideas to provide different visual options of a design5. Efficient enough to deliver short TAT projects6. Able to handle complex Layouts with charts &amp; handwritten text7. Ability to achieve expected quality output along with daily targets8. 3-5 Years of experience working with MS PowerPoint, MS excel, Adobe InDesign, Photoshop, Illustrator CC9. Excellent communication skills10. Should be willing to work in 24*7 environment
 
 
 
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 Qualifications
 
 
 
 Bachelors
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Lead Associate - Operations

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 WNS is hiring for an
 
 International Airlines - Back Office - customer service process.
 
 
 
 
 
 
 Walk-in Drive at Vikhroli location on 14th Jan between 11-3pm
 
 
 
 
 
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 Role:
 
 Customer Support Representative (Email Process)
 
 
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 Shift:
 
 Rotational shifts including night shifts
 
 
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 Week-offs:
 
 1 rotational week off
 
 
 🔹 Pick up &amp; Drop facilities provided
 
 
 
 
 
 Key Responsibilities:
 
 
 ✅ Draft professional emails to resolve customer queries and complaints.
 
 
 ✅ Deliver exceptional customer service while handling sensitive issues.
 
 
 ✅ Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.
 
 
 
 
 
 Required Skills:
 
 
 ✔️ Excellent written and verbal communication skills.
 
 
 ✔️ Strong email drafting and comprehension abilities.
 
 
 ✔️ Customer-centric approach with problem-solving mindset.
 
 
 🎯 Graduate candidates with 6+ months of customer service/email support experience are welcome to apply!
 
 
 
 
 
 Interested candidates can walk-in for an interview on 14th Jan between 11 AM to 3 PM on below WNS office location
 
 
 
 
 
 
 WNS Vikhroli office
 
 - WNS, Gate no 2, Plant 5, Godrej &amp; Boyce Complex, Vikhroli West.
 
 
 
 
 
 
 Meet -
 
 HR Pinky Das
 
 
 pinky.das@wns.com / 8657894961
 
 
 
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Associate

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 The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
 
 
 
 
 
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 Ensures that all employees have a complete understanding of and adhere to the company&rsquo;s Rules and Regulations.
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 Manages team meetings and participate in operations/client leadership meetings &amp; conference calls.
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 Recommends innovative suggestions on incentive programs to motivate floor staff
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 Monitors AMO&rsquo;s using variety of resources after which coaching in one-on-one improvement sessions or weekly/business review.
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 Keeping floor coverage at its optimum level while handling 15-20 Service Associates, patrol the entire operation floor, maintaining order and ensuring that company policies are observed. Producing tools for possible use in helping coach and develop the best Service Representatives.
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 Communicates to the AMO&rsquo;s any new requirements, changes, updates on all support related information as well as company information.
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 Knowledge/Qualifications/ Competency:
 
 
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 Proficient in multiple GDS platforms including Worldspan, Sabre, Galileo, Amadeus, and Apollo. Preferred - Amadeus
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 Demonstrates extensive knowledge of international ticketing, exchanges, and refunds.
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 Possesses a thorough understanding of IATA rules and regulations, covering fare components, manual fare calculation, pricing units, global indicators, indirect travel limitations, and other travel terminologies.
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 Skilled in structuring teams with documents such as DP (Departmental Procedure), SOP (Standard Operating Procedure), and process flows.
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 Proficient in quality tools, capable of conducting root cause analysis (RCA) for ongoing issues and developing corresponding action plans.
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 Preferred certification in IATA/UFTAA Level-1.
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 Excellent communication skills, particularly in spoken English.
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 Proficient in Microsoft Office applications, especially PowerPoint and Excel
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Assistant Operations Manager

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 Company Description
 
 
 
 
 WNS Global Services
 
 Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group&rsquo;s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
 
 
 Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
 
 
 
 Job Description
 
 
 
 Job Description &ndash; Associate The candidate will be primarily responsible for providing back office, data entry, and data checks support to clientKey Responsibilities include:
 
 
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 Examining identity proof documents to assess whether they are fraudulent or genuine using Standard Operating Procedures.
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 Extracting the relevant data points required from the documents received and comparing them with provided information&middot; Comparing live image with the image template in corresponding identity document using SOPs&middot; Working with the team and providing continuous insights on the process/techniques&middot; Extremely good with ID Verification and Document Printing Techniques.
 
 
 
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 Knowledge:
 
 
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 Proficient in English speaking, reading and writing skills&middot; Attention to detail&middot; Ability to interpret and adhere to SOPs&middot; Self-motivated with the ability to work independently&middot; Minimum work experience of 0-2 years in an office or BPO environment&middot; Good Typing Skills (min 25wpm with 90% accuracy)Additional Information&middot; Should be able to work in rotational shifts and rotational week offs as process operates 24/7
 
 
 
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 Qualifications
 
 
 
 Graduate - any stream
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Associate - Operations

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 Company Description
 
 
 
 
 WNS (Holdings) Limited (NYSE: WNS)
 
 , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
 
 
 We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.
 
 
 
 Job Description
 
 
 
 Handling Travel related calls of Bookings, Reservations, Cancellations , Baggage, etc.
 
 
 Provide solution for specific requests as per process guidelines.
 
 
 Understand customer queries and demonstrate empathy while providing customer support.
 
 
 Exp - Freshers.
 
 
 Language requirement : French
 
 
 
 Qualifications
 
 
 
 Graduate / Undergraduate
 
 
 
 Additional Information
 
 
 
 Should be ok with working in 24* 7 environment.
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India - Associate / Sr. Associate- Ops - Customer Service Voice -REF3146V

Join WNS and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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