Qureos Mentor

<div>
 
 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
 Generally 5+ years of experience in market research, handling retail &amp; CPG data for analysis, advance reporting and consulting to CPG clients.
 
 
 
 Key Responsibility:
 
 Execute project, analysis and provide insights as a SME and consult client on their marketing business problems.
 
 
 
 Key Skills:
 
 
 
 <ul>
 <li>
 Advance knowledge on Nielsen/IRI data- Retail measurement Services and consumer panel services data. AND/OR
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 Advance knowledge on Brand Health Track (or any other similar survey based datasets like product/concept test etc).
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 Advance data analysis, visualization and insight generation skill using above mentioned datasets.
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 Ability to ideate and deliver solutions around marketing business problems e.g. Pricing, Promotion, New Launch, Category development, competitive analysis, consumer behaviour, segmentation etc.
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 Advance knowledge of MS Excel (must) while Basics PBI skill will be an added advantage.
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 Ability to perform complex data analysis, draw insights from multiple datasets and develop solutions using multiple datasets e.g. Nielsen, HHP, Brand Health Track, Global Campaigns etc
 
 
 
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 </ul>
 
 Job Description:
 
 
 
 Lead a team of 1-3 analysts to deliver analytical solutions and insights for client business problems by leveraging varied data sets ranging from Usage &amp; Attitude/ Habits &amp; Practices data, Brand Health/ Equity studies, Concept Product testing, Point of Sale/ Sales data etc
 
 
 Managing the project life cycle end to end right from understanding the client brief, designing the appropriate solution/proposal to delivery of actionable insights and recommendations; ensuring quality control across the entire delivery chain Own the engagement with the key client stakeholders ensuring client delight with the engagement and renewal of business annually
 
 
 Develop a complete understanding of the client&rsquo;s business environment, goals, challenges so as to proactively identify areas where WNS can provide solutions thus strengthening the engagement as well as farming additional business to grow revenues
 
 
 Coach the team of analysts on best practices for creating analytical frameworks, mining insights and effective communication
 
 
 Collaborate with broader Data Science and Data Engineering teams on projects as needed.
 
 
 While this is a team leader role, the individual will also be expected to be hands on with the delivery process across all tasks from data extraction, transformation and analysis
 
 
 Requirements:At least 4 years of experience in the CPG / FMCG domain working with data and insights as an agency partner or on the client side ; understanding of marketing frameworks and their application
 
 
 Must be familiar with syndicated data sets such as Nielsen/ IRI, Household Panel data as well as custom survey data sets such Brand Health Tracks, Concept/ product/ communication pre testing with expert level knowledge of at least some of these
 
 
 Must be able to break down a business problem into analytical questions, formulate hypothesis and then validate or invalidate the hypothesis on the basis of data, must be able to generate insights that are actionable for the business
 
 
 Expertise in Excel, PowerPoint with working knowledge of PowerBI Strong communication skills
 
 
 
 Qualifications
 
 
 
 MBA
</div>

REF74383X- Market research(Brand health track Or Nielsen RMS) FMCG/CPG domain 6 yrs - Deputy Manager - RNA

<div>
 
 Company Description
 
 
 
 
 WNS (Holdings) Limited (NYSE: WNS)
 
 , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
 
 
 We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Answer incoming calls/Chats and respond to customer queries
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 Research and resolve customer issues using the tools and applications provided
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 <li>
 Attention to detail and accuracy
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 Ability to communicate clearly, concisely and effectively
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 Maintain expected Quality Targets
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 Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met
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 Meet internal Production, Utilization and Productivity target
 
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Graduate fresher&rsquo;s or HSC with minimum 6 months experience
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 Proficient in computer applications
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 <li>
 Knowledge of customer service practices
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 <li>
 Excellent listening, verbal and written communication skills
 </li>
 <li>
 Good logical, analytical and problem solving abilities
 </li>
 </ul>
</div>

Associate/Senior Associate - Operations

<div>
 
 
 Role &amp; responsibilities
 
 :
 
 
 
 
 
 
 <ul>
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 This is IC role into Inside Sales
 
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 Candidate should have experience into cold calling, Cold emailing, Lead generation
 
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 Generate maximum MQLs/SALs in order to meet targeted number of opportunities.
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 Track opportunities generated for your respective accounts until they are progressed to a closed status.
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 Plan and manage campaign calendar for assigned vertical/s Design focused campaigns; coordinate to ensure relevant marketing materials are ready prior to launch.
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 Effectively manage message-mix across WNS offerings and related campaigns. Ensure maximum account &amp; contact penetration across campaigns.
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 Build accurate and consistent talking points for each campaign based on the messaging including: Killer Questions, Win-Result Statements
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 Make maximum calls daily to Director/VP+ levels. Speedily go through gate keepers via relationship building skills, get a buy in from multiple decision makers for setting up the meeting within an account
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 Understand org structures and establish connects with CXO/VP/Director contacts.
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 Expand prospect database across functions via extensive research.
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 Identify and establish connects with the following in every account pursued: Economic Buying Influencers, User Buying Influencers, Technical Buying Influencers, Coaches Assist Sales and BU leaders to identify/build target accounts
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 Conduct research (via Google, Hoovers, LinkedIn and other sources) to help identify the target accounts and to map the outsourcing landscape in every target account along with competitive intelligence.
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 <li>
 Assist in development of account plans of target accounts (Map the organization with names/ titles of key decision makers for each line of business around business units, CEO organization direct reports, Board, shared services units, advisors)
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 </ul>
 <li>
 </li>
 
 
</div>

Assistant/Deputy Manager - Inside Sales (Lead Generation)

<div>
 
 Company Description
 
 
 
 
 WNS Global Services
 
 Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group&rsquo;s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
 
 
 Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
 
 
 
 Job Description
 
 
 
 Job Description &ndash; Associate The candidate will be primarily responsible for providing back office, data entry, and data checks support to clientKey Responsibilities include:
 
 
 <ul>
 <li>
 Examining identity proof documents to assess whether they are fraudulent or genuine using Standard Operating Procedures.
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 Extracting the relevant data points required from the documents received and comparing them with provided information&middot; Comparing live image with the image template in corresponding identity document using SOPs&middot; Working with the team and providing continuous insights on the process/techniques&middot; Extremely good with ID Verification and Document Printing Techniques.
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Proficient in English speaking, reading and writing skills&middot; Attention to detail&middot; Ability to interpret and adhere to SOPs&middot; Self-motivated with the ability to work independently&middot; Minimum work experience of 0-2 years in an office or BPO environment&middot; Good Typing Skills (min 25wpm with 90% accuracy)Additional Information&middot; Should be able to work in rotational shifts and rotational week offs as process operates 24/7
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - any stream
</div>

Associate - Operations

<div>
 
 Company Description
 
 
 
 
 WNS (Holdings) Limited (NYSE: WNS),
 
 is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
 
 
 We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Populate databases (e.g., drug information, company deals, pricing, launch dates, global market access statistics) with information provided from various sources including secondary data from information resources or research teams or data procured by the research services analyst team
 </li>
 <li>
 Extract data as needed for delivery to analyst teams
 </li>
 <li>
 Creation and population of PowerPoint and Excel templates (including leveraging technology such as e-tabs to produce), tables, figures, and graphics, in support of building final client deliverables
 </li>
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 Interpreting data and bulleted text provided by Analysts and other staff and translating them into carefully crafted presentations and other professional deliverables.
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 Process primary market research data, including conducting cross-tabulations, statistical analysis (e.g., t-test, z-test, ANOVA, Chi-square) and frequency table (e.g., frequencies, counts, percentages, mean, median, standard deviations) generation
 </li>
 <li>
 Data validation and preparation &ndash; perform quality checks and cleaning of raw primary market research data
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 <li>
 Performing edits on reports, slide decks, consulting projects, and other company publications to ensure professionalism and quality and adherence to house style
 </li>
 <li>
 Identifying discrepancies and spotting holes in logic between text and data tables
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Undergraduate degree (e.g. Bachelor&rsquo;s degree) with a proven record of academic success is required
 </li>
 <li>
 Business or Commerce degree is a plus
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 <li>
 Advanced degree (MA, MBA, MS in life sciences, social sciences, or statistics) and/or relevant experience in the biopharma, healthcare, or market research sector a plus
 </li>
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 Excellent attention to detail and an instinct for recognizing patterns, creating categories, and organizing ideas
 </li>
 <li>
 Strong analytical skill set, including proficiency with SPSS analytical software is required
 </li>
 <li>
 Proficient in English grammar and spelling
 </li>
 <li>
 Ability to communicate clearly, concisely, and objectively in written and spoken English
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 Proficiency in software including E-tabs, SQL, and Tableau is a plus
 </li>
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 A flexible and collaborative approach to work
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 Proven teamwork skills and a willingness to work with others both in person and remotely
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 Capable of working independently and making informed decisions
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 Willingness to question assumptions, theories, and facts
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 Ability to recognize what is missing in content, argument, or presentation
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 Strong critical thinking and analytical skills (must be capable of working with and analyzing data)
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 Strong time management skills and the ability to work well under pressure and meet tight deadlines
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 Strong initiative and highly self-motivated
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 Ability to provide new ideas and adapt to process improvements and/or new technological tools
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 Strong Proficiency in Microsoft Word, Excel, and PowerPoint, plus other technologies and software as required
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 Knowledge of pharmaceutical and/or medical device industries an asset but not required
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 Experience in analyzing, interpreting, and data visualizing complex datasets
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 <li>
 Ability to prioritize effectively and adopt a systematic approach to tasks
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Ability to work on multiple requests in a fast-paced environment Excellent written and verbal communication skills, Rotational shift
 
 
 2 years SLA
 
 
 Excellent comm. Skill
</div>

Sr. Analyst - Market Research (PMR Analyst) (R&A)

<div>
 
 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls in a professional manner.
 </li>
 <li>
 Provide accurate information and resolve customer inquiries, complaints, and issues promptly.
 </li>
 <li>
 Assist customers with product or service-related questions, account inquiries.
 </li>
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 Utilize active listening skills to understand customer needs and ensure their satisfaction.
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 Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns.
 </li>
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 Document customer interactions and update customer records with accurate information.
 </li>
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 Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
 </li>
 <li>
 Upsell and cross-sell products or services basis process requirement
 </li>
 <li>
 Perform all duties within team and personal targets.
 </li>
 <li>
 Must be comfortable with 24*7 work environment especially night shifts.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate
 
 
 
 Additional Information
 
 
 
 Night Shifts/Rotational Shifts
</div>

Associate/Sr. Associate

<div>
 
 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Candidate should have experience into AML, KYC, Transaction Monitoring, CDD &amp; EDD, Fraud, Disputes, Insurance, Underwriting, Secondary Research, Financial Research, PPT, Banking Knowledge, Mortgage, Loan Processing, Trade Finance, Payments, Editorial Services, Market Research.
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 <li>
 Perform all duties within team and personal targets.
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 Meet or exceed performance targets, including quality assurance scores, customer satisfaction ratings, and response times.
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 Monitor and action assigned queue.
 </li>
 <li>
 Perform all duties within team and personal targets.
 </li>
 <li>
 Candidate should be able to work under pressure.
 </li>
 <li>
 Must be comfortable with 24*7 work environment especially night shifts.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate and Under Graduate
 
 
 
 Additional Information
 
 
 
 Nigh Shifts/Rotational Shifts
</div>

Join WNS and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

WNS

ABOUT_COMPANY

REF74383X- Market research(Brand health track Or Nielsen RMS) FMCG/CPG domain 6 yrs - Deputy Manager - RNA

Associate/Senior Associate - Operations

Assistant/Deputy Manager - Inside Sales (Lead Generation)

Associate - Operations

Sr. Analyst - Market Research (PMR Analyst) (R&A)

Associate/Sr. Associate

Associate/Sr. Associate