Qureos Mentor

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 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
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 Handle inbound and outbound customer calls in a professional manner.
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 Provide accurate information and resolve customer inquiries, complaints, and issues promptly.
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 Assist customers with product or service-related questions, account inquiries.
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 Utilize active listening skills to understand customer needs and ensure their satisfaction.
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 Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns.
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 Document customer interactions and update customer records with accurate information.
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 Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
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 Upsell and cross-sell products or services basis process requirement
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 Perform all duties within team and personal targets.
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 Must be comfortable with 24*7 work environment especially night shifts.
 
 
 
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 Qualifications
 
 
 
 Graduate
 
 
 
 Additional Information
 
 
 
 Nigh Shifts/Rotational Shifts
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Associate/Sr. Associate

<div>
 
 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
 Key responsibilities/Skillsets will include but are not limited to:
 
 
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 2+ years of directly relevant experience
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 Python, SQL, ETL Tools, Machine Learning, Dashboard (Power BI, Tableau), Market Research, Credit Analysis
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 High competence in stake holding, time management and project Management skills
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 Strong Written and Verbal Communication Skills
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 Excellent analytical and problem solving skills
 
 
 
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 </ul>
 
 Qualifications
 
 
 
 Graduate
 
 
 
 Additional Information
 
 
 
 Nigh Shifts/Rotational Shifts
</div>

Analyst/Sr.Analyst/Deputy Manager

<div>
 
 Company Description
 
 
 
 
 WNS (Holdings) Limited (NYSE: WNS),
 
 is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
 
 
 We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.
 
 
 
 Job Description
 
 
 
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 Populate databases (e.g., drug information, company deals, pricing, launch dates, global market access statistics) with information provided from various sources including secondary data from information resources or research teams or data procured by the research services analyst team
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 Extract data as needed for delivery to analyst teams
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 Creation and population of PowerPoint and Excel templates (including leveraging technology such as e-tabs to produce), tables, figures, and graphics, in support of building final client deliverables
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 Interpreting data and bulleted text provided by Analysts and other staff and translating them into carefully crafted presentations and other professional deliverables.
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 Process primary market research data, including conducting cross-tabulations, statistical analysis (e.g., t-test, z-test, ANOVA, Chi-square) and frequency table (e.g., frequencies, counts, percentages, mean, median, standard deviations) generation
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 Data validation and preparation &ndash; perform quality checks and cleaning of raw primary market research data
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 Performing edits on reports, slide decks, consulting projects, and other company publications to ensure professionalism and quality and adherence to house style
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 Identifying discrepancies and spotting holes in logic between text and data tables
 
 
 
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 Qualifications
 
 
 
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 Undergraduate degree (e.g. Bachelor&rsquo;s degree) with a proven record of academic success is required
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 Business or Commerce degree is a plus
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 Advanced degree (MA, MBA, MS in life sciences, social sciences, or statistics) and/or relevant experience in the biopharma, healthcare, or market research sector a plus
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 Excellent attention to detail and an instinct for recognizing patterns, creating categories, and organizing ideas
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 Strong analytical skill set, including proficiency with SPSS analytical software is required
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 Proficient in English grammar and spelling
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 Ability to communicate clearly, concisely, and objectively in written and spoken English
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 Proficiency in software including E-tabs, SQL, and Tableau is a plus
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 A flexible and collaborative approach to work
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 Proven teamwork skills and a willingness to work with others both in person and remotely
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 Capable of working independently and making informed decisions
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 Willingness to question assumptions, theories, and facts
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 Ability to recognize what is missing in content, argument, or presentation
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 Strong critical thinking and analytical skills (must be capable of working with and analyzing data)
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 Strong time management skills and the ability to work well under pressure and meet tight deadlines
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 Strong initiative and highly self-motivated
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 Ability to provide new ideas and adapt to process improvements and/or new technological tools
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 Strong Proficiency in Microsoft Word, Excel, and PowerPoint, plus other technologies and software as required
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 Knowledge of pharmaceutical and/or medical device industries an asset but not required
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 Experience in analyzing, interpreting, and data visualizing complex datasets
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 Ability to prioritize effectively and adopt a systematic approach to tasks
 
 
 
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 Additional Information
 
 
 
 Ability to work on multiple requests in a fast-paced environment Excellent written and verbal communication skills, Rotational shift
 
 
 2 years SLA
 
 
 Excellent comm. Skill
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Sr. Analyst - Market Research (PMR Analyst) (R&A)

Join WNS and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

WNS

About Company

Associate/Sr. Associate

Analyst/Sr.Analyst/Deputy Manager

Sr. Analyst - Market Research (PMR Analyst) (R&A)