Qureos Mentor

WNS Global Services

<div>Company Description 
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. 
Job Description 
Minimum1 years&rsquo; experience of customer service in an internation BPO. Ability to assimilate customer-first, empathetic and empowering cultural tone. Strong English proficiency required to analyze customer core concerns and provide tailored solutions. Ability to type grammatically correct sentences in English at 40 words per minute. Capable of handling up to two customer inquiries at once 
Qualifications 
Business Requirement</div>

Senior. Associate - Operations

<div>Company Description 
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. 
Job Description 
Transport Coordinator, 2-3 years of experience in managing large scale transport operations, Ready to work in rotational shifts, Good at excel and should have knowledge of city topography. Good communication skills. 
Qualifications 
Bachelor's Degree</div>

REF82774E - Contract Employee - Transport Coordinator - Thane

<div>Company Description 
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. 
Job Description 
1. Proficient Python developer (5&ndash;6 years) with strong software engineering practices: modular code, testing, performance tuning. 2. Advanced Natural Language Processing experience (2-3 years) : Strong proficiency in analyzing text data. 3. Hands-on Generative AI experience (1.5&ndash;2 years): Prompt engineering, few-shot learning, hallucination control, working with OpenAI, Azure OpenAI based models. 4. Developing LLM applications using LangChain, LLamaIndex, RAG pipelines. 5. Familiar with vector databases (FAISS/Qdrant/Pinecone) and retrieval workflows using embeddings from OpenAI or sentence-transformers. 6. Experience integrating Gen AI into applications, especially for chatbots, Q&amp;A systems, document understanding and knowledge retrieval. 7. Skilled in deploying Gen AI applications: Building APIs and microservices (FastAPI, Flask), CI/CD pipelines 8. Experience with any Cloud Platform, preferably AWS (e.g., Amazon EC2, S3, RDS). 
Qualifications 
B. Tech or MCA degree or equivalent.</div>

REF83085P_2025193012 - Assistant Manager-Data Science - 2 to 4 years Exp

<div>Company Description 
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. 
Job Description 
He or She will also be responsible forAdhering to the Standard Operating Procedures specified for the process.Meet the specified productivity and quality targets every month.Having complete and updated product knowledge, and on being well acquainted with the product. Maintaining accuracy of information given to customers.Ability to understand core issue and reply back to the customer with a satisfactory opener and closure To work as per the compliance of the customer requirements.To be a team player and achieve individual and team goalsGood email writing skills in English, should be able to comprehend and respond to the customer accuratelyComputer Literate.Diploma or Degree in the travel field desirablePreferably worked in an agency dealing with customer service and complaints.Good spoken Verbal &amp; written communication skills.Reading between the lines.Team players with a disposition to learn. Good grasping ability and Logical reasoning.Customer centricity. Adaptability and responsibility. 
Qualifications 
Graduate</div>

Associate - Operations

Join WNS Global Services and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

WNS Global Services

ABOUT_COMPANY

Senior. Associate - Operations

REF82774E - Contract Employee - Transport Coordinator - Thane

REF83085P_2025193012 - Assistant Manager-Data Science - 2 to 4 years Exp

Associate - Operations