Urwah Admin

Wolters Kluwer

<div><div>Provides custom software solutions to customers and to in house departments, and provides custom conversions from 3rd party products to Pfx PM and to our Axcess Practice products.</div><div></div><div>
Role:</div><ul><li>
Works independently with little to no supervision.</li><li>
Advises on best practices and technology selection.</li><li>
Mentors junior developers.</li><li>
Maintains <i>expert</i> knowledge of current Microsoft programming languages and frameworks such as .NET Framework, .NET Core, C#, XML, Python, JSON.</li><li>
Basic knowledge of VB.Net is a plus.</li><li>
Exposure to AI Tooling such as Co Pilot is a plus.</li><li>
Maintains <i>expert</i> knowledge of current Microsoft database technologies such as SQL Server.</li><li>
Maintains <i>expert</i> knowledge of current Windows development technologies such as WPF, Windows Forms, and Console Applications.</li><li>
Maintains <i>basic</i> knowledge of current web development technologies such as ASP.NET MVC, web services, HTML, CSS, JavaScript, jQuery, and AngularJS.</li><li>
Maintains <i>basic</i> knowledge of relevant Wolters Kluwer software products and relevant third party software products.</li><li>
APIs: The ability to utilize, and manage Application Programming Interfaces, which constitute the set of protocols and tools used for building application software. This skill includes the capacity to create and maintain high-quality API documentation, implement API security practices, and understand API testing techniques. Additionally, having this ability means understanding how APIs enable interaction between different software systems, allowing them to communicate with each other.</li><li>
Design: The ability to create, conceptualize, sketch, and implement layouts, structures, and plans either for aesthetic or functional purposes. This could be used in various contexts such as architecture, fashion, graphics, interior and more. It involves creativity, problem-solving and strategic thinking.</li><li>
Framework: The ability to understand, utilize, design and develop complex structures and systems in various contexts such as programming, project management or business strategy. This ability requires critical thinking, problem-solving skills and attention to details.</li><li>
Uses maintained technical knowledge (above) to provide cutting edge custom software solutions and to act as a technical advisor, both to customers and to in house departments.</li><li>
Works with customers and in house departments to identify and document requirements for custom software solutions.</li><li>
Drafts statements of work based on agreed upon custom software solution requirements.</li><li>
Designs, builds, and maintains custom software solutions, such as but not limited to:<ul><li>
Utilities and jobs to be used with our Axcess family of products, by customers who need additional data import, data export, mass data manipulation, or other integration functionality.</li><li>
Utilities and jobs to be used with our Practice Management product, by customers who need additional data import, data export, mass data manipulation, or other integration functionality.</li><li>
Utilities and jobs providing conversion functionality, to be used by in house departments who assist customers converting to one of our products and desiring to transfer data from the old system to the new system.</li></ul></li><li>
Tests custom software solutions and assists with user testing.</li><li>
Creates documentation of custom software solutions.</li><li>
Assists with the deployment of customer software solutions.</li><li>
Provides ongoing support of custom software solutions.</li></ul><div></div><div>
Other Duties</div><ul><li>
Communicates professionally and effectively with manager, teammates, other in house departments, customers, and third party vendors.</li><li>
Demonstrates ability to actively listen to others.</li><li>
Adjusts communication of technical information based on the knowledge and experience level of the audience.</li><li>
Assists manager and teammates as needed.</li><li>
Works with manager and teammates effectively to accomplish team and company goals.</li></ul><div></div><div>
Job Qualifications</div><div>
Education:</div><div>
Bachelor&rsquo;s degree or higher in a technically oriented field such as Computer Science or Computer Information Systems; or equivalent related work experience.</div><div></div><div>
*Ability to work hybrid onsite in WK office******</div><div></div><div>
Experience:</div><ul><li>
4+ years of experience developing Windows applications with .NET Framework, C#, WPF (Windows Presentation Foundation), and Console Applications.</li><li>
5+ years of experience developing Windows applications with Windows Forms, VB6, VB.NET.</li><li>
4+ years of experience with SQL Server, SQL, and stored procedures.</li><li>
4+ years of experience developing customer facing applications.</li><li>
Proficient in object-oriented design and development using software development design patterns and best practices.</li><li>
Experience with quality up-front initiatives such as TDD, CI, and automated unit test frameworks.</li><li>
Able to adhere to technical standards and design standards defined by multiple teams.</li><li>
Ability to mentor junior developers in best practices for software design &amp; development.</li><li>
Strong verbal, written, and presentation skills.</li></ul><div>
Other Knowledge, Skills, Abilities or Certifications:</div><ul><li>
Experience developing with Entity Framework, Prism, and Unity (dependency injection) is a plus.</li><li>
Experience developing web services with WCF or ASP.NET Web API is a plus.</li><li>
Experience developing web applications with ASP.NET MVC, HTML, CSS, JavaScript, jQuery, AngularJS, and Bootstrap is a plus.</li><li>
Experience developing with Power BI is a plus.</li><li>
Experience developing Accounting applications, especially time and billing/tax/document storage systems, is a plus.</li></ul><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Senior Product Software Engineer | C# |.NET | SQL

<div><div>Job Description &ndash; Senior Developer (Full Stack)</div><div>
Industry Experience: 6-8 yrs.</div><div></div><div>
Remit</div><ul><li>
Development and release of Scandinavian products</li><li>
Providing support and mentoring junior staff</li><li>
Reviewing code</li></ul><div></div><div>
The following mandatory skill set is required for the engineer:</div><ul><li>
.NET core including ASP.Net/C#</li></ul><ul><li>
HTML/CSS and exposure to Front-end development using Angular 18+</li></ul><ul><li>
Cloud-based development (primarily Azure)</li><li>
Writing Unit Tests</li><li>
Use of Mocking Frameworks</li><li>
.NET Web API</li></ul><div></div><div>
Other, &ldquo;nice to have&rdquo; skills include:</div><ul><li>
Azure services including Service Bus, App Services, Azure Functions, Blob storage, Application Insights.</li></ul><div></div><div>
Other Important Skills:</div><div>
 Solution Design, follow Code review practices, Application Architecture, Agile methodology</div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Senior Product Software Engineer

<div><div>About the Role:<br>
As a Content &amp; Publishing Analyst in Content Management/Publishing, you will play a key role in supporting and enhancing our content operations. Your responsibilities will span from aiding in content creation to maintaining system efficiency, ensuring our digital and print content consistently meets high standards.<br>
<br>
Responsibilities:<br>
<ul><li>Manage routine updates and maintenance of content databases.</li><li>Conduct preliminary content audits to identify areas for improvement.</li><li>Support in drafting and formatting digital publications.</li><li>Help coordinate content projects across teams.</li><li>Assist in implementing content strategies based on analytical insights.</li><li>Convert and format content for various platforms.</li><li>Carry out more detailed proofreading and content editing tasks.</li><li>Assist with basic SEO practices to enhance content visibility.</li><li>Coordinate with other departments to ensure content accuracy.</li><li>Maintain compliance with content management policies.</li></ul>
Skills:<br>
<ul><li>Intermediate CMS Proficiency: More adept in using CMS tools for content management.</li><li>Editorial Skills: Enhanced proofreading and content editing abilities.</li><li>Project Coordination: Ability to efficiently support multiple content projects.</li><li>Analytical Skills: Basic understanding of interpreting content performance data.</li><li>SEO Knowledge: Introductory knowledge of SEO practices.</li><li>Formatting Skills: Proficiency in content formatting for multiple platforms.</li><li>Interdepartmental Communication: Better communication skills for collaboration.</li><li>Policy Adherence: Understanding and maintaining compliance with content policies.</li><li>Requires working knowledge and expanded conceptual knowledge in primary job family and broadens capabilities</li><li>Understands key business drivers and builds knowledge of the company, processes and customers</li><li>Performs a range of assignments and solves moderately complex problems under guidance of established policies and procedures</li></ul></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Editorial Coordinator

<div><div>Core Legal Bill Review Responsibilities</div><ul><li>
Drive the results of the LBACOE quality assurance process, as follows:<ul><li>
Conduct review invoice lines, applying specialized legal subject matter expert knowledge to context of legal invoice line items.</li><li>
Verify the compliance to legal billing guidelines by law firms and vendor submitting invoices.</li><li>
Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items.</li><li>
Independently adjust invoice line items as necessary based on his or her assessment of the legal context of the invoice while utilizing specialized his or her legal subject matter expert knowledge to extract core critical legal terminology and concepts. Document reasons for any additional adjustments made to invoice line items, identifying the billing guideline violated and the rationale for the amount adjusted.</li><li>
Forward the audited and peer-reviewed legal invoice through the review chain as required.</li></ul></li><li>
Promptly and professionally resolve law firm appeals, as follows:<ul><li>
Address law firm requests for reconsideration of adjusted amounts while utilizing careful judgment, legal knowledge and utmost professionalism while upholding integrity of the legal billing process.</li><li>
Work with law firms in a professional manner via legal expert-to-expert written communications to carefully resolve disputed adjusted invoice line items using sound independent discretion and vast legal knowledge base.</li><li>
Efficiently and accurately review appealed legal invoice entries</li></ul></li></ul><div></div><div>
Data Service Responsibilities</div><ul><li>
Perform the invoice review analysis, specifically, but not limited to the Data Service initiative within the Legal Bill Analysis Center of Excellence (LBACOE).</li><li>
Provide expert assessment of the legal context and terminology in invoices and data files and assigned Data Service AI output.</li><li>
Understand concepts of basic LBA Data Service outputs to determine AI accuracy, precision, recall and general performance</li><li>
Assist with identifying AI rule patterns and scenarios within data and provide analysis accordingly.</li><li>
Other responsibilities and tasks as needed or required.</li></ul><ul><li>
Additional Responsibilities and Skills:<ul><li>
Support internal management in documenting performance metrics for internal use and use with clients and law firms.</li><li>
Strong understanding of legal terminology and claims legal situations, multijurisdictional exposure preferred.</li><li>
Quick learner, especially with bill review and data service principles.</li><li>
Using sound discretion and legal expertise, analyze and condense legal service agreements to produce effective operational outputs meeting and in some cases exceeding customer expectations.</li><li>
Self-motivated &amp; proactive with an ability to work independently and with very limited supervision after training.</li><li>
Excellent computer skills with the ability to learn the electronic legal bill submission and auditing software</li>
Sound command of the English language- grammar, syntax and style <li>- including an understanding of the conventions of punctuation and capitalization</li><li>
Excellent spelling and proofreading skills</li><li>
Effective communication skills - ability to obtain information from others and deliver information to others orally and in written form</li><li>
Organizational skills, including the ability to organize work in an orderly fashion conducive to the prompt, efficient review of an appropriate number of legal invoices in a given day or time period</li><li>
Familiarity with common business math and possess appropriate business telephone skills</li><li>
Ability to carry out detailed written or verbal instructions; ability to respond to requests effectively and efficiently</li></ul></li></ul><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Business Intelligence Analyst, (Legal Bill review, LBA Data Service)

<div><div>Basic Function</div><div>
The CE or CME Content Analyst is responsible for contributing to the development, accreditation, and publishing of accredited learning programs. Responsibilities include online content publishing and quality assurance review, CE-CME record-keeping according to accreditation requirements, responding to customer service escalations, generating reports, analyzing data, submitting accurate accreditation records to accreditation boards. The CE Content Analyst is an essential member of the learning, accreditation, and publishing teams and communicates regularly with colleagues to ensure the timely and accurate publication of learning content. This role also engages in meetings and presents learning and accreditation data to support planning and program improvement.</div><div></div><div>
Essential Duties and responsibilities</div><div></div><div>
Participates in CE or CME content planning meetings, quality assurance meetings, and stakeholder meetings. Recommends content changes where necessary to improve the clarity of learning materials, instructions, or accreditation statements. Conducts review of CE-CME documentation for completeness and compliance. Assist CE-CME planners in preparing accreditation applications, analyzing reports, storing required records, and retrieving documents for accreditation audits. Responds to customer service escalations in a courteous and timely manner. Generates and analyzes data for publisher reports, activity evaluations, and financial reports on an annual, quarterly, or monthly schedule. Manages the online CE or CME activity publishing workflow by ensuring that CE-CME activity metadata tagging, content, tests, and answer keys. Performs quality assurance testing to ensure accuracy tests, answers, appropriate accreditation statements, certificates, and evaluations are setup for online CE and CME while ensuring that all items are compliant with accreditation standards. Communicates regularly with stakeholders, planners, and management to ensure that customers&rsquo; needs are met and to relay important changes to accreditation board rules and processes. Assists the director and planners with onboarding new contractors including freelance subject matter experts and test-writers. Processes invoices with correct cost accounting codes and approvals. Tracks invoices and report on expenses related to specific projects. Participates in CE-CME quality improvement processes, operational excellence, and identification and correction of content and process errors.</div><div></div><div>
Other Duties</div><div>
Supports learning content development process, including by not limited to, assisting with corresponding with accreditation and state licensure boards.</div><div>
Assists the Director in monitoring the service, quality, and accuracy of vendors supporting CE or CME processes including identifying print, database, or website errors, communicating defects, delays, and other customer-facing issues.</div><div></div><div>
Job Qualifications</div><div>
Education: 2 years of college with a 4-year university degree preferred.</div><div>
Experience: This role requires at least 3 years of progressive experience in a learning or content editing role related to healthcare continuing education accreditation.</div><div>
Other Knowledge, Skills, Abilities or Certifications: Knowledge of US-based national and state accreditation policies and procedures is required. Experience with national and/or state nursing continuing professional development (NCPD) and continuing medical education (CME) accreditation reporting is preferred including CE Broker, Accreditation Council for Continuing Medical Education Provider Activity Record System (PARS), American Nurses Credentialing Center Nursing Activity Record System (NARS), Accreditation Council for Pharmacy Accreditation CPE Monitor, or similar accreditation reporting databases. Computer fluency in MS Excel, MS Word, MS Outlook, One Drive, and past experience with digital content management systems are required. Experience with digital document workflow and automation tools would be highly recommended.</div><div></div><div>
Travel requirements</div><div>
Minimal (1 -2 times per year)</div><div></div><div>
Physical Demands</div><div>
This role is in a normal office setting and may require sitting and viewing screens for long hours.</div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

CE Content Management Analyst