Urwah Admin

Wolters Kluwer

<div><div>Job Description: Senior Product Marketing Specialist</div><div></div><div>
Company Overview:</div><div>
As a prominent leader in the field of medical education, research and point of care, Wolters Kluwer India is seeking a highly qualified and experienced Product Manager to join our dynamic team. We are a global provider of information, software, and services specializing in the healthcare and education sectors. This role offers an exciting opportunity to shape and drive the future of digital education products in the medical space, both in the B2B and B2C segments.</div><div></div><div>
Position: Product Manager &ndash; Medical Research and Medical Education</div><div>
Location: Gurgaon</div><div></div><div>
Role Overview:</div><div>
The Product Manager will play a critical role in developing, executing, and scaling our medical research (Journals, R&amp;P, Journal collections, research databases) and medical education products (digital med ed solutions) in Digital domain. This individual will be responsible for creating GTM for B2B and B2B2C strategies (using channel approach), owning the end-to-end product lifecycle, collaborating closely with cross-functional teams, and driving business growth. The successful candidate will have a deep understanding of the medical research and medical education publishing domain, a proven track record of product marketing, and a strong ability to navigate and excel in a dynamic, customer-focused environment.</div><div></div><div>
As a Senior Product Marketing Specialist, you will bridge the gap between market research and strategic execution. Your role will involve conducting in-depth market analysis, developing compelling product messaging, and coordinating with various teams to ensure successful product launches. You will make significant contributions to the overall product marketing strategy, leveraging your skills to enhance our market presence and drive customer engagement.</div><div></div><div>
Responsibilities:</div><div></div><ul><li>
Develop and execute comprehensive Go To Market plans for both Medical Research and Education for both B2B and B2B2C segments, aligned with the company's goals and market trends.</li><li>
Conduct detailed market research and customer analysis and competitive insights from the industry.</li><li>
Create and refine product messaging and positioning.</li><li>
Monitor and analyze competitive landscape.</li><li>
Track and report on key marketing metrics and KPIs.</li><li>
Partner with product development to incorporate customer needs.</li><li>
Create marketing collateral and assets.</li><li>
Coordinate product launch activities across departments.</li><li>
Analyze pricing strategies and suggest adjustments.</li><li>
Evaluate and respond to market changes and trends</li><li>
Collaborate closely with sales and market research teams to understand market demands and gather customer feedback for refining product offerings.</li><li>
Develop and execute B2B and B2B2C sales strategies, ensuring maximum market penetration and revenue generation.</li><li>
Engage with key clients, partners, and stakeholders to identify new business opportunities and foster strong relationships.<br>
<br>
Skills:<br>
</li><li>
Market Research: Proficient in conducting in-depth market research.\</li><li>
Competitive Analysis: Ability to analyze competitive products and strategies.</li><li>
Product Messaging: Developing persuasive product messaging and communication.</li><li>
Data Analysis: Strong data analysis skills for understanding market trends.</li><li>
Strategic Planning: Involvement in strategic planning and execution.</li><li>
Project Management: Managing multiple projects and timelines effectively.</li><li>
Software Proficiency: Proficient with marketing tools and analytics software.</li><li>
Customer Focus: Advanced skills in understanding and addressing customer needs.</li></ul><div></div><div><br>
P&amp;L Ownership:</div><ul><li>
Assume ownership of the product's profit and loss (P&amp;L) performance.</li><li>
Monitor financial metrics and make strategic decisions to ensure profitability and sustainable growth.</li></ul><div></div><div>
Market Intelligence and Research:</div><ul><li>
Stay abreast of industry trends, competitive landscape, and emerging technologies in the medical research and education space.</li><li>
Utilize market intelligence to identify gaps, new opportunities, and potential areas for innovation</li><li>
Conduct market research, competitive analysis, and customer feedback analysis to identify market trends, needs, and opportunities.</li></ul><div></div><div>
Qualifications:</div><ul><li>
Bachelor's degree in a relevant field; advanced degree preferred.</li><li>
Minimum 10 years of progressive experience in product marketing with a strong focus on digital medical research and education products</li><li>
Experience owning a product's P&amp;L and successfully driving revenue growth.</li><li>
Excellent strategic thinking, problem-solving, and analytical skills, with the ability to make data-driven decisions.</li><li>
Strong leadership and team management skills, with the ability to influence and collaborate effectively across departments.</li><li>
Exceptional communication and presentation skills, with the ability to convey complex concepts to diverse audiences.</li><li>
Entrepreneurial mindset with a passion for innovation and continuous improvement.</li><li>
Knowledge of emerging trends and technologies in the medical education and Ed Tech space.</li><li>
Ability to thrive in a fast-paced, dynamic, start up environment and manage multiple priorities effectively.</li></ul><div></div><div>
Preferred Qualifications:</div><ul><li>
Previous experience working in publishing environment, especially medical publishers and in medical research is a must.</li><li>
Relevant certifications in product management or related fields.</li></ul><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Senior Product Marketing Specialist

<div><div>About the Role:<br>
As a Senior Business Systems Analyst, you will engage in advanced system analysis and work closely with stakeholders to drive improvements in our IT infrastructure. You&rsquo;ll be responsible for significant contributions to project goals and system enhancements, ensuring seamless integration and optimized performance.<br>
<br>
Responsibilities:<br>
<ul><li>Conduct comprehensive evaluations of system requirements and enhancements.</li><li>Lead the translation of business requirements into technical documentation.</li><li>Create and maintain complex documentation for system functionality.</li><li>Oversee and conduct user and system testing with general supervision.</li><li>Develop advanced user manuals and training programs.</li><li>Manage database maintenance and updates independently.</li><li>Coordinate and monitor project schedules and milestones.</li><li>Provide expert-level system troubleshooting and user support.</li><li>Analyze feedback and data to suggest and implement process changes.</li><li>Deliver detailed presentations and reports to senior stakeholders.</li></ul><br>
Skills:<br>
<ul><li>Analytical Skills: Advanced skills in comprehensive requirements and system analysis.</li><li>Communication Skills: Advanced skills in stakeholder communications.</li><li>Documentation: Mastery in creating and maintaining complex technical documents.</li><li>Project Management: Competent in managing project timelines and deliverables.</li><li>SQL: Advanced proficiency in SQL for database management.</li><li>Problem-Solving: High-level troubleshooting and resolving issues.</li><li>Technical Understanding: Extensive understanding of diverse system architectures.</li><li>Collaboration: Strong team collaboration and leadership in coordination.</li><li>Requires in-depth conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies</li><li>Has knowledge of best practices and aware of the competition and market differentiators</li><li>Solves complex technical problems; exercises judgment based on the analysis of multiple sources of information</li><li>Works independently, receives minimal guidance; may lead projects or may have accountability for on-going activities</li><li>Impacts a range project activities within own team and other related teams; acts as a resource for colleagues</li><li>Explains difficult or sensitive information; works to build consensus</li><li>Level at which career may stabilize for many years</li></ul></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Senior Business System Analyst

<div><div>About the Role:<br>
As a Sales Operations Analyst, you'll be an integral part of our sales team, providing essential support that enhances the efficiency and effectiveness of our sales processes. In this foundational role, you'll assist with core operational tasks and help lay the groundwork for impactful sales strategies. Your contributions will be critical in keeping our sales operations running smoothly and setting the stage for our organization's sales success.<br>
<br>
Responsibilities:</div><div><ul><li><div>
Works U.S. Eastern Business Hours</div></li></ul></div><div><ul><li><div>
Communicates frequently with Sales and Sales Ops teams to communicate technical specifications.</div></li></ul></div><div><ul><li><div>
Chase and traffic creative using Google Ad Manager.</div></li></ul></div><div><ul><li><div>
Maintain and communicate project schedules, goals, and dependencies within Salesforce.</div></li></ul></div><div><ul><li><div>
Communicate reporting logins and needs to Campaign Management team.</div></li></ul></div><div><ul><li><div>
Provides insights and reporting to team members managing month-end campaign reconciliation for the Billing Department.</div></li></ul></div><div><ul><li><div>
Partners with internal teams for supporting digital advertising business.</div></li></ul></div><div><ul><li><div>
Regularly report status to Ad Ops team management.</div></li></ul></div><div><ul><li><div>
Prioritize projects and manage internal stakeholder expectations while balancing competing opportunities and tasks like pulling screenshots and all online reporting.</div></li></ul></div><div><ul><li><div>
Communicate actionable findings to non-technical audience in clear and concise language.</div></li></ul></div><div><br>
Skills:<br>
<ul><li>Data Entry: Accurate and timely input of sales data into systems.</li><li>Microsoft Office: Basic proficiency in Word, Excel, and PowerPoint.</li></ul></div><ul><li>Google Ad Manager: Familiarity with digital advertising platforms.</li><li>Communication: Clear and concise verbal and written communication.</li><li>Time Management: Ability to manage time effectively and prioritize tasks.</li><li>Customer Service Orientation: Basic understanding of customer service principles.</li><li>Attention to Detail: Meticulous attention to detail in documentation and data entry.</li><li>Team Collaboration: Willingness to work as part of a team to achieve common goals.</li><li>Sales Tools: Introduction to sales tools and basic operations.</li></ul><br>
Level criteria P1 (for internal use only):<br>
<ul><li>Requires basic knowledge of theories, principles and concepts within discipline</li><li>Applies general knowledge of business and industry gained through education or experience</li><li>Performs routine assignments and uses established policies and procedures to solve standard problems</li><li>Receives instruction, guidance and direction from more senior level team member</li><li>Impacts own work and has limited impact on work team</li><li>Communicates straightforward information</li></ul><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Sales Operations Analyst - Ad Ops

<div><div><div>About the Role:</div></div><div><div><div><div><div><div><div><div><div><div><br>
As a Sales Business Retention Lead, you will be regarded as a top expert in managing sophisticated customer relationships and retention strategies. Your role will serve as a key resource in resolving the most challenging customer issues and guiding other team members, ensuring the highest level of customer satisfaction.<br>
<br>
Responsibilities:</div><ul><li><div>
Address the most complex customer retention challenges.</div></li><li><div>
Oversee and manage strategic customer records.</div></li><li><div>
Develop and execute cutting-edge customer retention strategies.</div></li><li><div>
Perform in-depth follow-ups to guarantee customer satisfaction.</div></li><li><div>
Provide authoritative product and service information.</div></li><li><div>
Mentor and guide junior associates in addressing escalated issues.</div></li><li><div>
Spearhead advanced retention-focused sales initiatives.</div></li><li><div>
Collaborate with senior management for high-impact problem resolution.</div></li><li><div>
Conduct in-depth analysis and strategic reporting on customer feedback.</div></li></ul><div><br>
Skills:</div><ul><li><div>
Customer Relationship Management: Top-tier expertise in customer relationship techniques.</div></li><li><div>
Communication: Exemplary verbal and written communication abilities.</div></li><li><div>
Language: Must be fluent in both Arabic and English.</div></li><li><div>
CRM Software: Strong proficiency in CRM tools.</div></li><li><div>
Problem Solving: Resolve the most challenging client issues with ease.</div></li><li><div>
Time Management: Expert ability to juggle numerous complex tasks.</div></li><li><div>
Active Listening: Superior understanding of client needs and swift responsiveness.</div></li><li><div>
Team Collaboration: Lead and guide cross-functional team efforts.</div></li><li><div>
Data Analysis: Highly proficient in detailed analysis and strategic application of customer feedback.</div></li></ul><div></div><div>
#LI-118864</div></div></div></div></div></div></div></div></div></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Sales Business Retention Lead - Arabic and English fluent

<div><div><div><div>Role Overview:</div></div><div><div>
We are looking for a dynamic Demand Generation Manager to lead integrated marketing efforts across our Tax, Accounting, Legal portfolios. This role will drive pipeline growth through digital channels, performance marketing, and strategic events. The ideal candidate is data-driven, creative, and passionate about building scalable demand engines.</div></div><div></div><div><div><br>
Key Responsibilities:</div></div><div><div>
Integrated Campaigns</div></div><div><ul><li><div>
Develop and execute multi-channel demand generation campaigns tailored to each portfolio.</div></li></ul></div><div><ul><li><div>
Align messaging with buyer personas across professional segments.</div></li></ul></div><div><ul><li><div>
Own campaign KPIs including MQLs, SQLs, pipeline contribution, and ROI.</div></li></ul></div><div><div>
Event Marketing</div></div><div><ul><li><div>
Lead planning and execution of webinars, roundtables, and industry events.</div></li></ul></div><div><ul><li><div>
Collaborate with external partners and internal stakeholders to maximize event impact.</div></li></ul></div><div><ul><li><div>
Manage end-to-end event lifecycle including promotion, logistics, engagement, and post-event nurturing.</div></li></ul></div><div><div>
Digital Demand &amp; Performance Marketing</div></div><div><ul><li><div>
Drive digital demand through paid media, SEO/SEM, email, and social campaigns.</div></li></ul></div><div><ul><li><div>
Manage performance marketing initiatives including budget allocation, A/B testing, and conversion optimization.</div></li></ul></div><div><ul><li><div>
Collaborate with analytics and content teams to refine messaging and targeting.</div></li></ul></div><div><div>
Sales Alignment &amp; Enablement</div></div><div><ul><li><div>
Partner with sales to ensure campaign alignment and effective lead handoff.</div></li></ul></div></div><div><div><ul><li><div>
Provide sales teams with campaign insights, lead intelligence, and enablement materials.</div></li></ul></div><div><div>
Analytics &amp; Optimization</div></div><div><ul><li><div>
Monitor campaign performance using CRM and marketing automation platforms.</div></li></ul></div><div><ul><li><div>
Generate actionable insights to improve lead quality and conversion rates.</div></li></ul></div><div><ul><li><div>
Continuously test and optimize tactics across all channels.</div></li></ul></div><div></div><div><div><br>
Qualifications:</div></div><div><ul><li><div>
5+ years of experience in B2B demand generation and SaaS-based marketing, with a strong understanding of subscription models, customer lifecycle management, and digital acquisition strategies.</div></li></ul></div><div><ul><li><div>
Proven success in digital and event-led marketing strategies.</div></li></ul></div><div><ul><li><div>
Strong understanding of performance marketing metrics and tools (Google Ads, Meta, LinkedIn Campaign Manager).</div></li></ul></div><div><ul><li><div>
Experience with Salesforce, Marketo, and analytics platforms.</div></li></ul></div><div><ul><li><div>
Excellent communication, project management, and analytical skills.</div></li></ul></div></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Marketing Specialist

<div><div>About the Role:<br>
Join us as a Lead Product Software Engineer, where you will independently execute specialized software development tasks. Your role will involve advanced coding, system design, and optimizing software solutions that enhance our products' performance and usability. Your expertise will ensure quality outcomes and drive technological innovations.<br>
<br>
Responsibilities:<br>
<ul><li>Collaborate with cross-functional teams to determine and define intricate design specifications and details.</li><li>Lead the design and architecture of innovative software applications that address challenging business requirements.</li><li>Supervise and mentor information technology personnel, providing guidance to enhance their skills and productivity.</li><li>Document highly technical specifications or requirements, providing clear guidelines for the development team.</li><li>Utilize advanced data analysis techniques to extract valuable insights from project data, influencing software specifications and requirements.</li><li>Lead efforts to optimize software programs at a high level, achieving significant improvements in performance and efficiency.</li><li>Develop comprehensive and sophisticated testing routines and procedures, ensuring thorough software testing.</li><li>Prepare and analyze complex data sets, providing valuable insights to inform software development decisions.</li><li>Offer advanced technical support for software maintenance, usage, and issue resolution, supporting other team members and stakeholders.</li><li>Identify and assess information technology project resource requirements, including personnel and infrastructure.</li><li>Implement advanced monitoring systems to ensure real-time performance evaluation and proper operation of computer systems.</li></ul><br>
Skills:<br>
<ul><li>Software Engineering: The ability to design, develop, and maintain software systems and applications by applying principles and techniques of computer science, engineering, and mathematical analysis. This includes the capacity to understand user requirements, create and test the software, and resolve any software-related issues.</li><li>Software Development: The ability to design, write, test, and implement software programs, applications, and systems. This includes understanding various programming languages, software architecture, and software testing methods. It also involves problem-solving capabilities to fix software issues and improve functionality.</li><li>Programming: The ability to design, write, test, debug, and maintain the instructions, also known as code, that a computer must follow to execute a task. This skill often involves various programming languages such as Python, Java, or C++.</li><li>Problem Solving: The ability to understand a complex situation or issue and devise a solution by defining the problem, identifying potential strategies, and ultimately choosing and implementing the most effective course of action.</li><li>Analysis: The ability to examine complex situations or problems, break them down into smaller parts, and understand how these parts work together.</li><li>Testing: The skill of evaluating a system or process, often in software or product development. It involves the ability to identify problems, measure effectiveness, and ensure quality or functionality.</li><li>Agile: The ability to swiftly and effectively respond to changes, with an emphasis on continuous improvement and flexibility. In the context of project management, it denotes a methodology that promotes adaptive planning and encourages rapid and flexible responses to changes.</li><li>Source Code Repository: The ability to effectively use a source code repository, a file archive and web hosting facility where a large amount of source code, for software or for web pages, is kept, either publicly or privately. This skill involves the ability to manage and track changes to code, identify and fix issues, merge code from different branches, and collaborate with other developers.</li><li>Relational Database: The ability to design, implement, and manipulate a relational database, a type of database that stores and organizes data in a structured way and where data is logically inter-related. This skill often requires proficiency in SQL, database management systems, and understanding of database design principles.</li><li>APIs: The ability to design, develop, and manage Application Programming Interfaces, which constitute the set of protocols and tools used for building application software. This skill includes the capacity to create and maintain high-quality API documentation, implement API security practices, and understand API testing techniques. Additionally, having this ability means understanding how APIs enable interaction between different software systems, allowing them to communicate with each other.</li><li>Design: The ability to create, conceptualize, sketch, and implement layouts, structures, and plans either for aesthetic or functional purposes. This could be used in various contexts such as architecture, fashion, graphics, interior and more. It involves creativity, problem-solving and strategic thinking.</li><li>Framework: The ability to understand, utilize, design and develop complex structures and systems in various contexts such as programming, project management or business strategy. This ability requires critical thinking, problem-solving skills and attention to details.</li><li>Automation: The ability to design, implement, manage, and optimize automated systems or processes, often using various software tools and technologies. This skill includes understanding both the technical elements and the business implications of automated systems.</li><li>Documentation: The ability to create, manage, organize, and maintain important information and documents in various physical and digital formats. This skill may include preparing reports, managing files, storing data, and keeping records organized and updated for easy retrieval and understanding.</li></ul><br>
Competencies:<br>
<ul><li>Inclusive Collaboration</li><li>Analytical skills</li><li>Drive to perform</li><li>Accountability</li><li>Functional Expertise</li><li>Operational Excellence</li></ul></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Lead Product Software Engineer

<div><div>About the Role:<br>
As a Content &amp; Publishing Analyst in Content Management/Publishing, you will play a key role in supporting and enhancing our content operations. Your responsibilities will span from aiding in content creation to maintaining system efficiency, ensuring our digital and print content consistently meets high standards.<br>
<br>
Responsibilities:<br>
<ul><li>Manage routine updates and maintenance of content databases.</li><li>Conduct preliminary content audits to identify areas for improvement.</li><li>Support in drafting and formatting digital publications.</li><li>Help coordinate content projects across teams.</li><li>Assist in implementing content strategies based on analytical insights.</li><li>Convert and format content for various platforms.</li><li>Carry out more detailed proofreading and content editing tasks.</li><li>Assist with basic SEO practices to enhance content visibility.</li><li>Coordinate with other departments to ensure content accuracy.</li><li>Maintain compliance with content management policies.</li></ul><br>
Skills:<br>
<ul><li>Intermediate CMS Proficiency: More adept in using CMS tools for content management.</li><li>Editorial Skills: Enhanced proofreading and content editing abilities.</li><li>Project Coordination: Ability to efficiently support multiple content projects.</li><li>Analytical Skills: Basic understanding of interpreting content performance data.</li><li>SEO Knowledge: Introductory knowledge of SEO practices.</li><li>Formatting Skills: Proficiency in content formatting for multiple platforms.</li><li>Interdepartmental Communication: Better communication skills for collaboration.</li><li>Policy Adherence: Understanding and maintaining compliance with content policies.</li></ul><br>
Level criteria P2 (for internal use only):<br>
<ul><li>Requires working knowledge and expanded conceptual knowledge in primary job family and broadens capabilities</li><li>Understands key business drivers and builds knowledge of the company, processes and customers</li><li>Performs a range of assignments and solves moderately complex problems under guidance of established policies and procedures</li><li>Receives a moderate level of guidance and direction</li><li>Impacts quality of own work and the work of others on the team; may provide informal guidance to new team members</li><li>Explains complex information to others in straightforward situations</li></ul></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div></div>

Editorial Coordinator

Join Wolters Kluwer and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.