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Woodson Lumber Company

<div>Job Title
Service Technician &amp; Inside Sales Associate (STIHL Silver Level)
Schedule: Full-time.
Reports To
Store Manager
Role Summary
This hybrid role combines expert STIHL equipment servicing with front-line inside sales and customer support. You&rsquo;ll work both in the service shop (performing diagnostics, repairs, and warranty work) and on the retail floor (assisting customers, processing transactions, supporting merchandising). Ideal candidates will have STIHL Silver level certification (or progress toward it), mechanical aptitude, and retail customer service experience.
This position plays a key role in maintaining service department standards while ensuring a positive in-store experience for customers.
Key Responsibilities
STIHL Service &amp; Technical Repair
<ul><li>Diagnose, repair, and maintain STIHL outdoor power equipment and similar small engines (gas, electric, battery).</li><li>
Complete warranty service documentation and process claims in accordance with STIHL protocols.</li><li>
Perform safety checks, pre-delivery inspections (PDI), and routine maintenance services.</li><li>
Maintain an organized, clean, and safe workshop and tool environment.</li><li>
Provide technical product knowledge to customers, including maintenance tips and safe operation.</li><li>
Stay current with STIHL training, advancing toward Gold certification if eligible.</li><li>
Responsible for inventory management of Stihl retail items as well as tools and repair parts.</li></ul>
Retail Inside Sales Support
<ul><li>Greet customers and assist with product inquiries, sales recommendations, and pricing.</li><li>
Operate point-of-sale (POS) system to process transactions accurately.</li><li>
Promote current sales promotions and upsell accessories or STIHL gear.</li><li>
Support store merchandising, stock rotation, and restocking as needed.</li><li>
Participate in inventory management, including reporting discrepancies and stocking needs.</li><li>
Resolve customer concerns courteously and professionally.</li><li>
Perform administrative tasks like opening/closing duties, documentation, and receipts handling.</li></ul>
Required Skills<ul><li>
Mechanical aptitude with hands-on repair experience, especially in outdoor power equipment.</li><li>
Customer service and retail sales experience, including use of POS systems.</li><li>
Ability to handle cash and transactions securely.</li><li>
Strong communication and interpersonal skills.</li><li>
Detail-oriented with solid time management.</li><li>
Familiarity with inventory systems and product merchandising.</li></ul>
Able to lift 50-70 lbs. and stand for long periods; shop and retail environment capable.
Preferred Qualifications<ul><li>
STIHL Silver Level Certification (or Bronze with willingness to earn Silver).</li><li>
1&ndash;3 years of experience in small engine repair and/or retail hardware sales.</li><li>
Forklift certification or willingness to obtain it.</li><li>
Bilingual (English/Spanish) is a plus.</li></ul></div>

Lexington, TX - Service Technician & Inside Sales Associate

<div>Position: Delivery Driver/Order Puller 
Reports to: Store manager 
Job Overview: We are seeking a reliable and efficient delivery driver/order puller to join our team at Woodson Lumber. This role involves preparing, loading, and delivering a variety of lumber and building materials to customer locations while also balancing responsibilities in the retail yard. The ideal candidate will have a strong commitment to safety, excellent organizational skills, and the ability to work effectively in a fast-paced environment. 
Key Responsibilities: 
1. Order Pulling: Accurately pull and prepare orders for delivery, ensuring that all items match the customer's request and are in good condition. 
2. Loading: Safely load materials onto delivery trucks, ensuring they are securely fastened and organized for efficient unloading. 
3. Delivery: Drive to customer locations to deliver orders, adhering to all traffic laws and safety regulations. 
4. Customer Service: Interact professionally with customers during deliveries, addressing any questions or concerns and ensuring a positive experience. 
5. Vehicle Maintenance: Perform basic maintenance checks on delivery vehicles and report any issues to management. 
6. Inventory Management: Assist in inventory counts and maintain a clean and safe work area in the lumberyard. 
7. Team Collaboration: Work collaboratively with other team members to improve efficiency and customer service. 
8. Other duties as assigned.<div>
Qualifications: 
<ul><li>Valid driver&rsquo;s license with a clean driving record.</li><li>Ability to lift and move heavy materials.</li><li>Experience in driving large vehicles is preferred.</li><li>Basic knowledge of lumber and building materials is advantageous.</li><li>Strong communication and customer service skills.</li><li>High school diploma or equivalent.</li></ul></div></div>

Brenham, TX/OUTSIDE - ORDER PULLER/FORKLIFT OPERATOR FT

Join Woodson Lumber Company and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Woodson Lumber Company

About Company

Lexington, TX - Service Technician & Inside Sales Associate

Brenham, TX/OUTSIDE - ORDER PULLER/FORKLIFT OPERATOR FT