Qureos Mentor

World Wide Technology

World Wide Technology is a leading IT services and consulting firm that combines strategy and execution to help organizations accelerate growth and realize a brighter future. They specialize in providing complex technology solutions that are practical and actionable, delivering them globally across various sectors including healthcare, manufacturing, and retail. Founded in 1990 and headquartered in Maryland Heights, Missouri, the company has grown to over 10,000 employees and is dedicated to driving digital transformation and innovation.

<div><ul><li>High school/GED, preferred associate degree.</li>
<li>A combination of education, training and experience may be considered in lieu of a degree.</li>
<li>A minimum of 1-year progressive experience in a related field</li>
<li>Experience in a general warehouse/logistics technology environment preferred, specifically in troubleshooting warehouse hardware.</li>
<li>Experience in a customer-facing and customer-focused role is preferred.</li>
<li>General understanding of warehouse processes, networking concepts, and Microsoft/Android OS platform</li>
<li>General knowledge/experience with thermal label printing</li>
<li>General knowledge regarding troubleshooting/repairs/maintenance of label and paper printers (Zebra and HP model)</li>
<li>Familiarity with barcode technology and scanners (Zebra model)</li>
<li>Familiarity with DNS (iPam configured)</li>
<li>Familiarity with MS Office applications</li>
<li>Adherence to WWT's Core Values, Mission, and Vision</li>
<li>Ability to organize and prioritize work in a fast-paced, changing environment.</li>
<li>Strong work ethic and ability to self-motivate.</li>
<li>Ability to lift 25-50 pounds regularly.</li>
<li>Ability to work on-site and travel between our Edwardsville (IL) and Maryland Heights (MO) facilities, as needed.</li>
</ul>
<p>Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is 47,200.00 to $59,000.00 annually [or 22.00 to 28.00per hour]. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
</p><p>The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
</p><ul><li>Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
</li><li>Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
</li><li>Paid Time Off: PTO and Sick Leave (starting at 20 days per year) &amp; Holidays (10 per year), Parental Leave, Military Leave, Bereavement
</li><li>Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
</li></ul><p>We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
 </p><p>If you have any questions or concerns about this posting, please email taposting@wwt.com.
</p><p></p>Requirements:
<p><b>Why WWT?</b>
</p><p>At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
</p><p>Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
</p><p>With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work&reg; for its unique blend of determination, innovation and creating a great place to work for all.
</p><p>Want to work with highly motivated individuals on high-performance teams? Join WWT today!
</p><div></div><div>Support of all end user-facing IT warehouse equipment (i.e., handheld devices, label printers, time clocks, etc.), in addition to LCM of all printers. Partners with end users to develop innovative solutions regarding new technologies to support the various business sectors, including deployment, break/fix and regular maintenance.
</div><ul><li><div>Experience using Zebra handheld devices (e.g., barcode scanning, inventory movement, warehouse or operational workflows)</div>
</li><li><div>Assist with business-critical break/fix of all warehouse technology (i.e., printers, handhelds, etc.)</div>
</li><li>Accurately document interactions, incidents, requests, and problems</li>
<li>Analyze customer-specific needs/issues; assist in deploying solutions.</li>
<li>IT warehouse asset management (i.e., inventory, deployment, tracking, disposal, etc.)</li>
<li>Life cycle management for new hardware models, upgrades, etc.</li>
<li>Create a positive customer support experience and build strong relationships through problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.</li>
<li>Document resolutions and update self-help and knowledge bases</li>
<li>Grow general knowledge of specific products, increasing ability to resolve requests on first contact.</li>
<li>Understanding of service level agreements (SLAs) for the customer</li>
<li>Manage warehouse IT equipment via Zebra Printer Profile Manager Enterprise (PPME) and Workspace One</li></ul></div>

Associate Warehouse Technology Analyst

<div><div><b>Qualifications</b></div>
<div>
</div><div><b>Required</b></div>
<ul>
<li>1&ndash;3 years of experience in business analysis, data analysis, product support, or sales operations</li>
<li>Strong analytical skills with ability to interpret data and identify insights</li>
<li>Ability to document requirements clearly and translate business needs into structured outputs</li>
<li>High attention to detail in testing, validation, and documentation</li>
<li>Strong communication skills across business and technical teams</li>
<li>Familiarity with business tools (e.g., CRM systems, Excel, Microsoft 365)</li>
<li>Ability to manage multiple tasks in a fast-paced, team environment</li>
</ul>
<p><b>Preferred</b></p>
<ul>
<li>Exposure to AI tools (e.g., Claude, ChatGPT, Copilot, or similar)</li>
<li>Experience with data analysis tools (e.g., Excel, Power BI, Tableau)</li>
<li>Understanding of sales workflows or customer-facing processes</li>
<li>Exposure to Agile or product delivery environments</li>
<li>Interest in AI, product management, or sales technology</li>
</ul>
<div></div><div>Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $60,000 to $70,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
</div><div></div><div>The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
</div><ul><li>Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
</li></ul><ul><li>Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
</li></ul><ul><li>Paid Time Off: PTO &amp; Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
</li></ul><ul><li>Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
</li></ul><div></div><div>We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
</div><p></p><p><b>Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: </b><b>https://wwt.com</b></p>
<p>
If you have any questions or concerns about this posting, please email taposting@wwt.com.</p>
<p>
#LI-KP1</p>
<p>
</p>Requirements:
<p><b>Why WWT?</b></p>
<p>
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.</p>
<p>
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.</p>
<p>
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work&reg; for its unique blend of determination, innovation and creating a great place to work for all.</p>
<p>
Want to work with highly motivated individuals on high-performance teams? Join WWT today!</p>
<div>
</div><p><b>Roles Overview</b></p>
<p>
The Associate Business Product Analyst supports the delivery and adoption of AI-enabled sales tools across the revenue lifecycle. This entry-level role focuses on data-driven validation, requirements documentation, and workflow testing to ensure AI capabilities are accurate, usable, and aligned to seller needs.</p>
<p>
Working closely with Assocaite Business Product Managers and cross-functional teams, the analyst helps translate business needs into documented requirements, validates AI outputs and workflows, and uses data and feedback to support product readiness and adoption.</p>
<p>
</p><p><b>Core Accountability</b></p>
<p>
Supports execution of requirements documentation, data analysis, and validation activities to ensure AI-enabled sales tools meet quality, usability, and release-readiness standards, enabling successful rollout and sustained adoption.</p>
<p>
</p><p><b>Why This Role Matters</b></p>
<p>
This role helps turn AI capabilities into reliable, business-ready solutions. By combining structured requirements, data-driven validation, and workflow testing, the analyst ensures AI tools improve seller productivity, decision-making, and execution supporting measurable business outcomes</p>
<p>
</p><h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
<ul><li><b>Requirements Documentation and Analysis</b></li></ul>
<ul><li>Assist in gathering, documenting, and refining business requirements for AI-enabled sales products</li>
<li>Translate seller needs and workflow gaps into clear problem statements and user requirements</li>
<li>Support definition of acceptance criteria for AI behavior, workflow integration, and release readiness</li>
<li>Maintain clear and structured documentation to support product development and testing</li>
</ul><ul><li><b>Data Analysis and Insight</b></li></ul>
<ul><li>Analyze adoption, usage, and performance data to identify trends, gaps, and opportunities</li>
<li>Support measurement of AI effectiveness (accuracy, usage patterns, workflow impact)</li>
<li>Prepare summaries and insights to inform product decisions and prioritization</li>
<li>Assist in tracking key metrics for pilots, releases, and ongoing adoption.</li>
</ul><ul><li><b>AI Output Validation</b></li></ul>
<ul><li>Execute structured validation of AI outputs (LLM responses, prompts, recommendations)</li>
<li>Assess accuracy, relevance, consistency, and adherence to defined guardrails</li>
<li>Identify defects, inconsistencies, and reliability issues and document findings clearly</li>
<li>Partner with product and technical teams to improve output quality</li>
</ul><ul><li><b>Seller Workflow Testing &amp; Validation</b></li></ul>
<ul><li>Support User Acceptance Testing (UAT) across key sales workflows (CRM, proposals, productivity tools)</li>
<li>Validate AI functionality against real-world sales use cases</li>
<li>Identify workflow friction, usability issues, and integration gaps</li>
<li>Escalate issues and contribute to resolution tracking</li>
</ul><ul><li><b>Adoption, Feedback &amp; Delivery Support</b></li></ul>
<ul><li>Track adoption metrics and support pilot and rollout activities</li>
<li>Collect, structure, and synthesize seller feedback into actionable insights</li>
<li>Maintain QA logs, testing artifacts, and release readiness checklists</li>
<li>Support development of training materials, FAQs, and workflow documentation</li></ul></div>

Associate Business Product Analyst

Join World Wide Technology and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

World Wide Technology

About Company

Associate Warehouse Technology Analyst

Associate Business Product Analyst