Urwah Admin

<div>This Opportunity
WSP has a career opportunity for an Industrial Wastewater Treatment Plant Lead Operator/Site Manager for the Captain Jack Mine Superfund Site in Boulder, CO. The successful candidate will be responsible for overseeing the daily operations and maintenance of Industrial Wastewater Treatment Facilities to meet goals and to ensure efficiency and timeliness of work. Also, to ensure that site activities are comply with laws, policies and regulations and provide technical support and information to site staff within scope of experience.
Your Impact
<ul><li>Supervision &amp; Oversight
<ul><li>Supervise assigned site staff; meet regularly with site staff to resolve workload and technical issues; prioritize and assign tasks and projects
</li><li>Monitor site staff work and safety performance and provide instruction on work/ safety performance improvement, as needed
</li><li>Oversee and audit the operations and maintenance staff as they perform their rounds monitoring the process equipment throughout the WTF
</li><li>Ensure staff adhere to policies and procedures in compliance with local, state and federal regulations
</li><li>Assist with recruitment of replacement staff if/when staff vacancies occur
</li></ul></li><li>Inspection &amp; Reporting
<ul><li>Inspect plant processes and equipment, analyze instrument readings and laboratory data
</li><li>Review and edit daily operations staff notes for accuracy and trend data to provide input into plant process improvement
</li><li>Prepare monthly reports for review by Project Manager
</li></ul></li><li>Health, Safety Security and Environment
<ul><li>Ensure site staff operate and maintain all equipment in a safe and controlled manner in accordance with site health and safety plans and industry best practices and applicable federal programs such as OSHA
</li><li>Ensure operations staff operate treatment equipment in accordance with discharge permits or other regulatory requirements
</li><li>Ensure maintenance staff perform preventive and corrective maintenance in a safe, controlled and timely fashion to maximize WTP online availability
</li><li>Identify and report potential and existing site hazards, incidents, Fatal Risk Controls, and pSIFs to project management and safety personnel
</li></ul></li><li>Team Work &amp; Collaboration
<ul><li>Assist WSP project management with training and evaluating staff
</li><li>Assist safety resource personnel with ensuring OSHA compliance and safe practices are being followed by staff
</li><li>Assist maintenance staff with the preventive maintenance program as needed; ensure equipment needing repair remains isolated until repaired
</li><li>Participate in decisions on plant process operation
</li><li>Direct maintenance staff for ordering and maintaining parts and supply inventories; assist operations staff with ordering process and laboratory chemicals and supplies
</li><li>Lead site meetings and handoff meetings
</li><li>Development of strong diverse teams to meet project objectives
</li></ul></li><li>Adherence to timelines of client and WSP strategic project objectives
</li><li>Complete training on assigned tasks.
</li><li>Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP&rsquo;s Code of Conduct and related policies and procedures.
</li>Perform additional responsibilities as required by business needs. 
<li>
</li></ul>Who You Are
 
Required Qualifications
<ul><li>High school diploma or GED
</li><li>11+ years of operations and maintenance (O&amp;M) work at wastewater treatment plants or similar facilities
</li><li>Two additional years of experience supervising (O&amp;M) staff at wastewater treatment plants or similar facilities
</li><li>Ability to obtain a 40-hour OSHA HazWOPER certificate or have a current certificate
</li><li>Colorado Industrial Wastewater Treatment Operator Certification class &ldquo;B&rdquo; or higher.
</li><li>Excellent client relationship and communication skills and ability to manage day to day Client and WSP tactical objectives
</li><li>Proven track record of upholding workplace safety and ability to abide by WSP&rsquo;s health, safety and drug/alcohol and harassment policies.
</li>Ability to work schedules conducive to project-specific requirements that may extend beyond the typical workweek. 
<li>
 
</li></ul>Preferred Qualifications
<ul><li>Associate degree or higher with emphasis on business management, cost accounting, safety systems or human resources
</li>Experience with extensive programmatic health, safety, security and environment and operational excellence systems 
<li>
</li></ul>WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee&rsquo;s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (Colorado only): $42.12 - $64.04 
 
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant&rsquo;s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, and/or federal law.
#LI-MC2</div>
 <div><div>About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee&rsquo;s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.</div></div>

Industrial Wastewater Treatment Plant Lead Operator/Site Manager

<div>WSP in the US is initiating a search for a Customer Service Center (CSC) Operations Manager to support our Tolling Operations Team!
This position is based out of our Winston-Salem, NC office.
Position Summary
The CSC Operations Manager is responsible for the overall leadership, performance, and daily operations of a high-volume call center environment. This role oversees people, processes, technology, and performance to ensure contractual obligations, service-level agreements (SLAs), and customer experience standards are consistently met or exceeded. The ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven decision-making. Experience within tolling, transportation, or government-regulated environments is strongly preferred.
Key Responsibilities
<ul><li>Provide end-to-end operational leadership for the call center, including staffing, scheduling, performance management, and service delivery.
</li><li>Own and manage operational KPIs such as ASA, AHT, service level, abandonment rate, QA scores, CSAT, occupancy, and adherence.
</li><li>Partner closely with Workforce Management to align forecasting, scheduling, and hiring with volume demand.
</li><li>Lead, coach, and develop supervisors, team leads, QA, and support functions to ensure consistent performance and accountability.
</li><li>Ensure compliance with contractual requirements, labor laws, HR policies, and regulatory guidelines.
</li><li>Drive continuous improvement initiatives focused on efficiency, quality, risk mitigation, and customer experience.
</li><li>Collaborate with Recruiting and HR to support hiring strategy, onboarding, and early-tenure retention.
</li><li>Act as the primary escalation point for operational, employee, and client-related issues.
</li><li>Prepare and deliver operational reports, performance reviews, and executive-level summaries.
</li><li>Manage vendor relationships, technology platforms, and operational tools supporting the call center.
</li></ul>People Leadership
<ul><li>Build and maintain a strong performance-driven culture grounded in accountability, engagement, and development.
</li><li>Conduct regular coaching, feedback, and performance reviews with leadership staff.
</li><li>Identify and develop internal talent for succession planning.
</li><li>Address attendance, conduct, and performance issues in a timely, fair, and compliant manner.
</li></ul>Operational &amp; Strategic Oversight
<ul><li>Translate contractual and business requirements into executable operational plans.
</li><li>Balance cost, quality, and service delivery while meeting SLA and budget expectations.
</li><li>Partner with Finance and Program Leadership to manage budget, staffing models, and forecasting assumptions.
</li><li>Support client audits, site visits, and performance reviews, particularly in government-regulated environments.
</li></ul>Required Qualifications
<ul><li>Minimum of 5 years of experience managing an entire call center operation (100+ agents preferred).
</li><li>Proven experience owning operational KPIs and driving measurable performance improvement.
</li><li>Strong knowledge of workforce management principles and call center metrics.
</li><li>Demonstrated people leadership experience, including managing managers and supervisors.
</li><li>Excellent communication, analytical, and problem-solving skills.
</li></ul>Preferred Qualifications
<ul><li>Experience supporting tolling, transportation, or other government-regulated customer service environments.
</li><li>Experience working on contractual or SLA-driven programs.
</li><li>Familiarity with call center platforms (ACD, CRM, QA tools, WFM systems).
</li><li>Experience overseeing multi-channel environments (voice, chat, email).
</li></ul>Education
<ul><li>Bachelor&rsquo;s degree in Business, Management, or a related field preferred
</li></ul><ul><li>Equivalent experience will be considered.
</li></ul>Work Environment
<ul><li>Fast-paced, performance-driven call center environment.
</li><li>May require flexibility in schedule based on operational needs.
</li><li>On-site presence required.
</li></ul>#LI-MC1</div>
 <div><div>About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee&rsquo;s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.</div></div>

Customer Service Center (CSC) Operations Manager - Tolling Operations

<div><h2 class="jobSectionHeader">This Opportunity
</h2>The Senior Research Analyst supports applied research and innovation-related efforts within the Transportation and Infrastructure sectors by delivering analytical and programmatic support across a wide range of initiatives. This position integrates applied research with data analytics, survey design and analysis, and stakeholder collaboration to support federal and state transportation agencies. The ideal candidate brings strong research and analytical capabilities and has experience working collaboratively with diverse stakeholders across agencies and disciplines.
This role can be based in any of the following locations: New York, Washington DC, Denver, Seattle, Los Angeles, Chicago, Dallas, and Austin.
<h2 class="jobSectionHeader">Your Impact
</h2>Key Responsibilities
<ul><li>Lead or support applied research, innovation initiatives, and policy/regulatory analysis in transportation and infrastructure sectors.
</li><li>Collaborate with internal teams and external partners, including federal agencies, state agencies, and industry stakeholders.
</li><li>Coordinate and deliver stakeholder engagement activities, including working groups, peer exchanges, workshops, and webinars.
</li><li>Design and manage surveys and other data collection efforts.
</li><li>Analyze qualitative and quantitative data using appropriate analytical and statistical methods.
</li><li>Integrate stakeholder input into research design, analysis, and reporting.
</li><li>Synthesize research findings, literature, and stakeholder input into clear conclusions.
</li><li>Develop research products such as reports, technical briefs, case studies, and synthesis documents.
</li><li>Create presentations, data visualizations, dashboards, briefs, and other products to communicate findings to technical and non-technical audiences.
</li>Support dissemination of research findings through publications, events, and other knowledge‑sharing activities. 
<li>
</li></ul><h2 class="jobSectionHeader">Who You Are
</h2>Required Qualifications
<ul><li>Master&rsquo;s degree in transportation, public policy, engineering, planning, economics, data science, or a related field.
</li><li>At least 5 to 7 years of relevant professional experience in applied research, data analysis, or innovation or program support roles.
</li><li>Demonstrated experience developing and writing technical products, such as research reports, technical briefs, case studies, or synthesis documents.
</li><li>Proficiency with data analysis and visualization tools (e.g., Excel, R, Python, Tableau, or similar).
</li><li>Strong written and verbal communication skills.
</li>Travel up to 15% of the time. 
<li>
</li></ul>Preferred Qualifications
<ul><li>Experience working with federal, national, or state transportation organizations (e.g., FHWA, AASHTO, state DOTs, MPOs).
</li><li>Familiarity with federal transportation research, applied research, or innovation programs.
</li><li>Experience supporting stakeholder engagement activities , eg, peer exchanges, webinars, workshops, websites, and other practitioner‑oriented guidance.
</li><li>Experience engaging with multiple stakeholders, including public‑sector agencies and practitioner audiences. 
 
</li></ul>WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee&rsquo;s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $97,000 - $141,350
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant&rsquo;s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, and/or federal law.
#LI-SY1</div>
 <div><div>About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee&rsquo;s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.</div></div>

Senior Research Analyst - Research, Innovation & Data Analytics

<div>A project-focused role responsible for leading and coordinating multi‑stakeholder teams to deliver repair and improvement works safely, on time, within budget, and to required quality standards. The role covers end‑to‑end implementation&mdash;from defining scope, managing contractors, risks, costs, and schedules, to monitoring execution, ensuring compliance with technical standards, and reporting progress. Acts as the primary interface between Project Company, O&amp;M, vendors, and experts, translating complex operational issues into clear scopes of work, tracking actions through to completion, and ensuring effective communication, documentation, and decision‑making throughout the project lifecycle.</div>
 <div><ul><li>Leadership &amp; Communication. Motivating members, and acting as the primary liaison between Project Company, O&amp;M Company, Experts and Vendors.
</li><li>Implementation of repair works. From definition of needs, to writing RFQs, selection of contractors and follow-up of site works.
</li><li>Monitoring &amp; Reporting. Tracking performance against plans and producing regular status reports for stakeholders.
</li><li>Planning &amp; Scheduling. Defining project scope, KPIs and deliverables, and creating schedules and timelines, leveraging MS Project or similar.
</li><li>Review As-built drawings, P&amp;IDs, OEM specification to ensure compliance with industry and project good practice and standards. Acts as the key interface between Project Co, O&amp;M, vendors teams and project/expert teams.
</li><li>Risk &amp; Issue Mitigation. Identifying potential risks and implementing Action Plan, Action Tracker, creating strategies to overcome obstacles and prevent delays.
</li><li>Contract &amp; Budget Management: Liaises with the Project Co finance team, manages costs, and oversee subcontractors / contractor performance, acts as the Project Co Representative.
</li><li>Quality Control. Ensuring deliverables meet the required standards and specifications.
</li><li>Ability to document observations and consolidate findings for the expertise team. E.g. gather the operational leak history from the plant and report it in a structured way
</li><li>Translate complex operational problems into an understandable scope of work, which can be submitted to external suppliers and stakeholders.
</li><li>Ensures issues are captured, recommendations are implemented, and execution is tracked through to completion. Identify delays early, highlight risks, and escalate bottlenecks when required.
</li><li>Organize and facilitate regular progress meetings and follow-up on decisions.</li></ul></div>
 <div><ul><li>Hands-on and proactive attitude. Able to spend time on site gathering information and validating data directly with operators. The willingness to be available after regular business hours, when necessary.
</li><li>Data analysis. Able to compile, structure, and interpret operational data to support the development of an Experience in plant performance monitoring (not necessary desalination plant)
</li><li>Strong operational background, with a good understanding of plant processes and performance drivers (not Reporting. Able to communicate in a clear, precise and effective manner
</li></ul>Imagine a better future for you and a better future for us all.
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
With us, you can. Apply today.</div>

Senior Project Engineer- Mechanical _Jubail (Short Term)

<div>We are looking for a highly skilled Senior Graphic Designer with extensive experience in planning, urban design, and large-scale development projects. As a key member of the design department, you will play an important role in developing visually compelling and effective design solutions across both digital and print media.
The ideal candidate will bring advanced visual design expertise and a strong ability to translate complex planning and spatial concepts into clear, engaging, and presentation-ready graphics. V visual storytelling is critical to this position&mdash;you will be responsible not only for producing graphics, but for helping define how ideas, strategies, data and proposals are communicated clearly, succinctly and in a visually appealing way to clients, stakeholders, and decision‑makers.
You will also be responsible for high-quality project report production, client-facing presentation material preparation, plan and map creation and the ideation of infographics, iconography and diagrams, ensuring all outputs are visually consistent, strategically aligned, and design-led.</div>
 <div><ul><li>Lead the creation of high-quality visual materials for master planning and urban development projects, including presentations, reports, and pitch documents
</li><li>Translate data into clear visual storytelling graphics
</li><li>Develop diagrams, infographics, maps, and conceptual illustrations
</li><li>Collaborate closely with planners, designers, architects and engineers to understand project requirements and narratives
</li><li>Ensure consistency across all project deliverables in alignment with client and corporate standards
</li><li>Support proposal submissions, competitions, and client presentations with strong visual communication
</li><li>Manage multiple projects simultaneously while maintaining high design quality and deadlines
</li><li>Mentor junior designers and provide creative direction where needed
</li><li>Maintain and evolve internal design templates, libraries, and visualization standards
</li><li>Undertake design, technology, software and visual communication research to stay up-to-date with emerging tools, techniques and industry best practice</li></ul></div>
 <div>Required Qualifications &amp; Experience
<ul><li>Bachelor&rsquo;s degree in Graphic Design, Visual Communication, or related field
</li><li>10-15 years of professional experience, with significant exposure to planning, urban design, or architectural projects
</li><li>Strong portfolio demonstrating a wide range of urban planning and design projects and proposals
</li><li>Advanced proficiency in:
<ul><li>Adobe Creative Suite (InDesign, Illustrator, Photoshop)
</li><li>Microsoft Office Suite (PowerPoint, Excel, Word)
</li></ul></li><li>Experience with mapping and diagramming tools (e.g., GIS visualization tools, CAD integration, or similar platforms)
</li><li>Strong understanding of spatial planning concepts and architectural communication
</li><li>Excellent layout, typography, and information design skills
</li><li>Ability to simplify complex technical content into visually engaging outputs
</li><li>Strong understanding of regional (Middle Eastern) cultural context and its application in design communication 
</li></ul>Preferred Skills
<ul><li>Understanding of 3D modeling and visualization workflows, with familiarity in tools such as SketchUp, Rhino, Lumion, Enscape, or GIS Platforms.
</li><li>Motion graphics or interactive presentation experience
</li><li>Knowledge of urban planning processes and terminology
</li><li>Experience working in multidisciplinary design or consultancy environments
</li><li>Strong storytelling and presentation development skills 
</li></ul>Soft Skills
<ul><li>Strong attention to detail and visual accuracy
</li><li>Excellent communication and collaboration skills
</li><li>Ability to work under tight deadlines and manage multiple priorities
</li><li>Creative problem-solving mindset
</li><li>Proactive and self-directed work approach</li></ul></div>

Senior Graphic Designer

<div>This Opportunity
WSP is currently initiating a search for a Part Time System Operator I for our Long Island City, NY office. Be involved in projects with our Mobility Operations Team and be a part of a growing organization that meets our client&rsquo;s objectives and solves their challenges.
Your Impact
<ul><li>Operate various computer-based traffic &amp; freeway management systems to manage incidents on roadways and improve traffic conditions
</li><li>Monitor roadways via CCTV surveillance cameras and detection systems
</li><li>Monitor all Intelligent Transportation System (ITS) devices and computer equipment associated with the systems
</li><li>Perform routine daily checklist of all ITS devices and control room equipment
</li><li>Troubleshoot system failures and help maintain equipment ticket databases
</li><li>Posting traveler information messages and checking the accuracy and validity of the messages displayed on all Variable Message Signs (VMS)
</li><li>Enter incident information into Traveler Information Systems (TIS) using our Incident Management Portal (IMP)
</li><li>Familiarity with state-maintained roadways, comprehension of ITS device types, usage purposes, and locations of VMS and CCTV devices
</li><li>Skilled operation of all ITS equipment, computers and software(s) associated with ITS systems
</li><li>Utilize ITS equipment for incident management and travel time messaging, prioritizing traveler safety and quality of life
</li><li>Use of standard operating procedures (SOPs) to detect, dispatch, monitor, and document roadway incidents
</li><li>Coordinate with Joint Transportation Management Center (JTMC) partners as well as adjacent NYSDOT Region TMCs to coordinate resources for incidents that may affect regional travel
</li><li>Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures
</li>Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies 
<li>
 
 
</li></ul>Who You Are
Required Qualifications
<ul><li>High school Diploma or equivalent
</li><li>0-2 Years of experience
</li><li>Ability to work in a fast-paced environment
</li><li>Ability to handle phone calls efficiently and professionally.
</li><li>Familiarity and ability to use MS Office applications, spreadsheets and databases
 
Public, internal and external relations Work well with internal and external partners to achieve common goals
</li><li>Must be able to type at a minimum speed of 35 words per minute.
</li><li>Must have the ability to use digital roadway maps and have a working knowledge of roadway elements
</li><li>Ability to work a variety of shifts as assigned, including days, evenings, nights, weekends and holidays. Due to the nature of the position, short notice overtime may be required. Due to the demands of this position, outstanding attendance is required.
</li>All candidates must successfully pass a New York State Police (NYSP) Criminal History Background Check 
<li>
 
 
</li></ul>All candidates must successfully pass a NYSP Criminal History Background Check. 
 
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee&rsquo;s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Expected Salary: $33,200 - $54,780 
 
#LI-DS1</div>
 <div><div>About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee&rsquo;s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.</div></div>

Part Time System Operator I Trainee

<div>This Opportunity
Role Summary
The Senior IGA Developer is a hands‑on technical leader responsible for the design, development, configuration, and ongoing enhancement of the organization&rsquo;s Identity Governance &amp; Administration (IGA) platform, with a primary focus on SailPoint IdentityIQ . This role partners closely with IGA Architects, Security Engineering, IAM Operations, and application owners to deliver scalable, compliant, and automated identity lifecycle solutions.
This position is part of the Global IGA Delivery team and plays a critical role in advancing identity governance capabilities across joiner/mover/leaver processes, access certifications, segregation of duties (SoD), and application integrations.
Your Impact
Key Responsibilities
IGA Platform Development &amp; Configuration
<ul><li>Design, develop, and maintain SailPoint IdentityIQ configurations, including:
<ul><li>Lifecycle workflows (Joiner, Mover, Leaver, LOA, RLOA)
</li><li>Access request and approval workflows
</li><li>Roles, personas, birthright access, and entitlements
</li><li>SoD policies and preventative/detective controls
</li></ul></li><li>Build and customize IIQ rules, workflows, task definitions, and connectors
</li>Develop custom reports and dashboards to support audit, compliance, and operational visibility 
<li>
</li></ul>Application &amp; System Integrations
<ul><li>Design and implement integrations between SailPoint IIQ and target systems such as:
<ul><li>Active Directory / Azure AD
</li><li>ServiceNow
</li><li>Enterprise and cloud applications (ERP, HR, custom apps)
</li></ul></li><li>Support data aggregation, provisioning, de‑provisioning, and reconciliation processes
</li>Troubleshoot integration and provisioning failures across connected systems 
<li>
</li></ul>Operational Support &amp; Continuous Improvement
<ul><li>Provide advanced support for IGA operations:
<ul><li>Monitor scheduled tasks, system logs, and performance
</li><li>Investigate and resolve complex provisioning or workflow issues
</li></ul></li><li>Participate in sprint planning, backlog refinement, and technical design reviews
</li>Contribute to platform upgrades, patching, and release management activities 
<li>
</li></ul>Governance, Audit &amp; Compliance
<ul><li>Support internal and external audits by:
<ul><li>Producing evidence related to access reviews, SoD controls, and identity lifecycle processes
</li><li>Enhancing reporting and certification capabilities
</li></ul></li>Ensure IGA configurations align with security policies, compliance requirements, and least‑privilege principles 
<li>
</li></ul>Documentation &amp; Knowledge Sharing
<ul><li>Create and maintain technical documentation, including:
<ul><li>Configuration guides
</li><li>Integration designs
</li><li>Build and support runbooks
</li></ul></li>Mentor junior IGA developers and support offshore delivery teams as needed 
<li>
</li></ul>Who You Are
Qualifications
<ul><li>5+ years of experience in Identity &amp; Access Management , with strong focus on IGA
</li><li>3+ years of hands‑on SailPoint IdentityIQ development experience
</li><li>Strong Java / BeanShell / XML / SQL experience
</li><li>Proven experience building and supporting IGA integrations
</li><li>Solid understanding of identity governance concepts:
<ul><li>Access certifications
</li><li>SoD
</li><li>RBAC
</li><li>Identity lifecycle automation
</li></ul></li><li>Experience working in Agile delivery models</li></ul></div>

IGA Senior Developer

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