Qureos Mentor

Wyndham Garden Muscat

<div><p>We are seeking a detail-oriented Floor Supervisor to oversee the daily cleanliness and maintenance of guest rooms and corridors on assigned floors. You will lead a team of Room Attendants to ensure our property meets the highest standards of hygiene and guest satisfaction.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><p><b>
Daily Supervision:</b>Assign room cleaning quotas and deep-cleaning tasks to the housekeeping team.</p></li><li><p>
<b>Quality Inspections:</b>Physically inspect all guest rooms (occupied and departure) and VIP suites to ensure they meet brand standards before guest arrival.</p></li><li><p><b>
Maintenance Liaison:</b>Identify and report repair needs (e.g., electrical, plumbing) to the<b>Engineering Department</b>and follow up on completion.</p></li><li><p><b>
Inventory &amp; Supplies:</b>Monitor the floor pantry, manage linen stock, and requisition cleaning supplies as needed to prevent shortages.</p></li><li><p><b>
Guest Service:</b>Act as the first point of contact for guest requests (e.g., extra pillows, VIP amenities) and handle complaints with professionalism and speed.</p></li><li><p>
<b>Staff Coaching:</b>Provide on-the-job training for new hires and ongoing feedback to current staff to maintain performance levels.</p></li><li><p><b>
Safety &amp; Compliance:</b>Ensure all staff adhere to hotel security, fire regulations, and health and safety legislation.</p></li></ul>
<div><h2 class="jobSectionHeader"><b>Experience Needed</b></h2><ul><li><p><b>
Experience:</b>Minimum 2&ndash;4 years of experience in hotel housekeeping, with at least 1 year in a lead or supervisory capacity.</p></li><li><p><b>
Education:</b>High school diploma or equivalent; a degree in<b>Hospitality Management</b>is a plus.</p></li><li><p><b>
Skills:</b>Exceptional attention to detail, strong problem-solving abilities, and a &quot;guest-first&quot; mindset.</p></li><li><p><b>
Communication:</b>Good oral and written communication skills (English proficiency often required).</p></li></ul></div>
<div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><h3 class="jobSectionHeader"><b>
Soft skills</b></h3><p>
Problem Solving, Effective Communication, Detail Oriented</p></div>
<div><h2 class="jobSectionHeader"><b>Values</b></h2><p>
Integrity, Accountability, Inclusive, Care, Fun</p></div>
<div><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
Career development, Learning &amp; development programmes, Incentive plans, Service charge</p></div></div>

Floor Supervisor

Join Wyndham Garden Muscat and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wyndham Garden Muscat

About Company

Floor Supervisor