Qureos Mentor

Xactly Corp.

<div>Overview:
<div>
WHO WE ARE
Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly&rsquo;s comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization. Xactly takes Sales Performance Management from a dark art to a science, providing decision-makers with the data insights they need to tap the motivational power of their incentive compensation. With access to predictive analytics and benchmark data, enterprises can now optimize territories, design the right compensation and incentive plans and accelerate attainment and optimization of sales performance. 
THE OPPORTUNITY
 
We count on our IT team to work in close alignment with all internal business units to provide excellent IT support and solutions to our global user community and on-site support in the Bengaluru office. As the IT Systems Engineer for Xactly, you will be part of a team of three that are responsible for Xactly&rsquo;s infrastructure environments including but not limited to, system administration, cloud administration, network administration, automation, patching and maintenance of infrastructure. You will be the primary POC for all the India based Infrastructure ensuring 24X7 uptime for Cloud systems, local network and VPN portals during IST hours. It is critical that this person is proactive in their troubleshooting methods and is an excellent communicator with the other engineers on the team including the team based in Denver, CO USA. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related corporate infrastructure. In addition, you will provide overlap support for local servers and clients to the system administrators. 
The technology landscape is evolving, and the person in this role participates in technical research and development to enable innovation. This person will work closely with other administrators on the Infrastructure team to ensure that system hardware, operating systems, software systems, and related procedures adhere to the Vision of Xactly as set out by the VP of IT and the IT Manager. You may also take on projects and be responsible for all phases, including definition, analysis, design, build, testing and change management. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we&rsquo;re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.
THE TEAM
 
Xactly&rsquo;s IT team is a tight-knit global team, looking to expand our capabilities and add efficiencies to processes. We are always looking for individuals with diverse backgrounds, the hunger to achieve, and the openness to learn new ways of solving problems. Our team&rsquo;s goal is to set our internal customers up for success by providing a means to directly impact the bottom line of the business. 
 
THE SKILL SET :<ul><li>7+ years of experience in the following:</li></ul>
Windows Server / Active Directory environment administration<ul><li>
ADUC</li><li>
ADCS</li><li>
Server Manager Roles/Features</li><li>
DNS</li><li>
Group Policy</li></ul>
Linux Administration<ul><li>
RHEL (and flavors of RHEL, we use Rocky)</li><li>
Linux coreutils</li><li>
Ansible</li><li>
FreeRADIUS</li><li>
BIND</li><li>
bash</li></ul>
AWS<ul><li>
EC2</li><li>
S3</li><li>
EFS</li></ul>
Networking/Computing Concepts<ul><li>
Firewall appliances (Palo Alto)</li><li>
Switching appliances (Juniper/Cisco)</li><li>
Layer 3 Networking</li><li>
RADIUS, Kerberos, LDAP</li><li>
BGP, IPSec</li></ul><ul><li>Worked in a corporate IT environment (as opposed to something like devops)</li><li>Experience working in Data Centers/IT Closets working with physical hardware</li></ul><ul><li>
Racking</li><li>
Cable Management</li><li>
Hardware RMAs</li></ul>
Office equipment (Wi-Fi access points, Security cameras)
Not afraid to get on a ladder 
Ability to communicate clearly and effectively with India and US IT teams 
Excellent customer service, communication, and organizational skills, with a high degree of personal integrity. 
<h2 class="jobSectionHeader"> 
RESPONSIBILITIES</h2><ul><li>Network &amp; Cloud Architecture (AWS, Palo Alto, Meraki, Cisco, Juniper):</li><li>Design, implement, and maintain scalable and resilient network architectures within AWS cloud environments, ensuring optimal performance and security.</li><li>Administer and engineer solutions involving Palo Alto (PA) firewalls, Meraki network appliances (virtual/wireless), Cisco networking devices, and Juniper OS-based systems.</li><li>Serve as a subject matter expert for network infrastructure, driving innovation and efficiency across all network components.</li><li>Configure, manage, and troubleshoot complex routing, switching, and wireless solutions in a multi-vendor environment.</li></ul><div><ul><li> 
System Administration &amp; Automation:</li><li>Manage and optimize server infrastructure, ensuring high availability, performance, and security of critical systems.</li><li>Utilize automated deployment tools such as Ansible and Terraform to provision, configure, and manage infrastructure.</li><li>Debug and extend existing Ansible playbooks, and collaborate with the team to architect new servers and services for automated deployment.</li><li>Implement and maintain configuration management across heterogeneous system environments.</li></ul></div><div><ul><li> 
Identity &amp; Access Management Protocols:</li><li>Configure, troubleshoot, and debug AAA (Authentication, Authorization, and Accounting)</li></ul>
servers in a diverse environment. 
<ul><li>Possess deep knowledge and hands-on experience with directory protocols including LDAP,</li></ul>
Kerberos, RADIUS, and SAML for secure user and device authentication. 
<ul><li>Ensure secure integration of identity services with network and application infrastructure.</li></ul></div><div><ul><li> 
Database Administration:
</li><li>Administer and provide operational support for SQL databases, including monitoring, backup,</li></ul>
recovery, and performance tuning. 
<ul><li>Debug database server issues and possess the ability to understand and write basic SQL queries</li></ul>
for troubleshooting and reporting.</div><div><ul><li> 
Operational Excellence &amp; Security:</li><li>Monitor system health, performance, and security across all infrastructure components.</li><li>Develop and maintain comprehensive documentation for network topologies, system</li></ul>
configurations, and operational procedures. 
<ul><li>Collaborate with security teams to enforce best practices and implement robust security controls</li></ul>
across networks and systems.</div><div> 
WITHIN ONE MONTH, YOU&rsquo;LL
<ul><li>Develop a working relationship with the IT Manager and Infrastructure Team.</li><li>Work with the Infra team to learn the systems we use, and policies and procedures.</li><li>Explore and become familiar with the existing environment.</li><li>Become familiar with existing networks, (LAN and WAN).</li></ul> 

WITHIN THREE MONTHS, YOU&rsquo;LL
<ul><li>Understand the full system architecture and be able to maintain and recommend improvements.</li><li>Troubleshoot and resolve issues with existing systems.</li><li>Work with the IT team on project planning and scope exercises to continuously improve our</li></ul>
infrastructure performance. 
<ul><li>Be able to document all configurations, and create best practices.</li></ul> 

WITHIN SIX MONTHS, YOU&rsquo;LL
<ul><li>Provide guidance on Infrastructure design, deployable scripting, and scalable upgrades.</li><li>Ensure best practices are in place for new and existing use cases.</li><li>Make strategic recommendations for processes around hardening and maintaining our infrastructure,</li></ul>
while improving end user experiences.</div>
BENEFITS &amp; PERKS<ul><li>
Paid Time Off (PTO)</li><li>
Comprehensive Health and Accidental Insurance Coverage</li><li>
Tuition Reimbursement</li><li>
XactlyFit Gym/Fitness Program Reimbursement</li><li>
Free snacks onsite(if you work in office)</li><li>
Generous Employee Referral Program</li><li>
Free Parking and Subsidized Bus Pass (a go-green initiative!)</li><li>
Wellness program</li></ul> 
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
OUR VISION:
Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.
OUR CORE VALUES:
Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we&rsquo;re committed to upholding them by delivering the best we can to our customers.
Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.</div></div>

Systems Engineer

<div>Overview:

WHO WE ARE
Xactly is a leader in Intelligent Revenue Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform marries artificial intelligence and 17 years of proprietary data in easy-to-use applications. Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine&rsquo;s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the &ldquo;Market Leader in Incentive Compensation&rdquo; by CRM magazine. We&rsquo;re building a culture of success and are looking for motivated professionals to join us!
THE OPPORTUNITY
As a Quality Engineer at Xactly, you will be responsible for quality assurance related activities and following the complete end-to-end testing lifecycle including testing the products existing and new features, automating test cases, reporting bugs, etc. You will be trained well on all aspects i.e. Product training, Automation tools &amp; infrastructure, CI/CD etc. ensuring their success in scrum teams. Xactly QE team members work with the cutting edge tools &amp; technologies like Selenium Webdriver, Java, TestNG, Maven, RestAssure, Nightwatch, VMWare, Jenkins, Docker, OpenNebula, Jmeter to name a few.
THE TEAM
Xactly&rsquo;s QE team is a rapidly growing &amp; very well diversified team with a very strong focus on cutting-edge test automation tools &amp; technologies. We are a very strong team of 35+ members spread across our engineering centers in San Jose, Denver and Bangalore (India). All engineers in the QE team are encouraged to operate independently and with the highest levels of accountability. Each QE engineer works with a tight-knit team of back-end developers, front-end developers, Product Managers in the scrum teams with laser focus on producing high quality code &amp; products for our customers.
THE SKILL SET<ul><li>
Bachelor's degree in Computer Science or related field is preferred</li><li>
2-5 years of experience in a QA or testing environment</li><li>
Ability to develop test strategy, design test plans and test cases</li><li>
Experience in an Agile Scrum methodology</li><li>
Programming experience in one OOP language such as Java</li><li>
Strong SQL query knowledge</li></ul>
WITHIN ONE MONTH, YOU&rsquo;LL:<ul><li>
Attend New Hire Training</li><li>
Learn the Dev and QE processes</li><li>
Gain exposure to Xactly QE tools &amp; technologies</li><li>
Participate in scrum development process</li><li>
Get to know your team</li></ul>
WITHIN THREE MONTHS, YOU&rsquo;LL:<ul><li>
Learn Xactly&rsquo;s SaaS technology stack</li><li>
Learn the Xactly product &amp; feature suite</li><li>
Learn Xactly QE automation frameworks, tools &amp; technologies</li><li>
Participate in QE activities like test planning &amp; automations in scrum teams</li></ul>
WITHIN SIX MONTHS, YOU&rsquo;LL:<ul><li>
Ensure best QE practices are being used</li><li>
Ensure that we are releasing high quality releases</li><li>
Participate &amp; contribute towards Product &amp; feature releases</li><li>
Perform RCA&rsquo;s on Production Escapes and ensure corrective actions are implemented.</li></ul>
WITHIN TWELVE MONTHS, YOU&rsquo;LL:<ul><li>
Gain expertise in Xactly product you are working on</li><li>
Take full ownership of features/modules you are responsible for testing.</li><li>
Work closely with your scrum teams is sprint planning &amp; feature design discussions</li><li>
Continuously work on process improvements in your team to minimize production defect escape</li></ul>
BENEFITS &amp; PERKS<ul><li>
Paid Time Off (PTO)</li><li>
Comprehensive Health and Accidental Insurance Coverage</li><li>
Tuition Reimbursement</li><li>
XactlyFit Gym/Fitness Program Reimbursement</li><li>
Free snacks onsite(if you work in office)</li><li>
Generous Employee Referral Program</li><li>
Free Parking and Subsidized Bus Pass (a go-green initiative!)</li><li>
Wellness program
</li></ul>OUR VISION:
Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.
OUR CORE VALUES:
Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we&rsquo;re committed to upholding them by delivering the best we can to our customers.
Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.</div>

Quality Engineering

Join Xactly Corp. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Xactly Corp.

ABOUT_COMPANY

Systems Engineer

Quality Engineering