Qureos Mentor

Xero

<div>The role / impact
As a Partner Success Manager at Xero, you will drive retention and revenue growth across an assigned portfolio of accounting and bookkeeping partners. You will champion the adoption of the full Xero platform, helping partners realise measurable value through proactive business reviews, strategic success planning, and tailored growth solutions.
By connecting partner needs with the right Xero features&mdash;including online bill pay, payroll, analytics, and AI-powered capabilities&mdash;you will uncover expansion opportunities, improve subscription attach rates, and secure long-term retention. Your work directly strengthens partner practices while helping small businesses thrive.
The team &amp; how they connect
You will join a dedicated post-sales team working side-by-side with Solutions Consultants to deepen partner engagement and support account growth. Together, you will collaborate closely across Customer Experience, Marketing, Sales Operations, and Finance to deliver joined-up support for accounting and bookkeeping firms. By acting as trusted strategic advisors, the team ensures our partners have everything they need to scale their practices effectively.
Initially, you will focus on<ul><li>
Managing a portfolio of accounting and bookkeeping firms using Salesforce CRM to track health signals, forecasting, and expansion pipelines.</li><li>
Conducting structured business reviews and success planning sessions to align commercial goals with platform capabilities.</li><li>
Championing full platform adoption across core features, including payroll, online bill pay, analytics, and AI-driven tools.</li><li>
Identifying churn risks early and implementing proactive retention and subscription optimisation strategies.</li></ul>
Where and how you can work
This role offers flexible working arrangements, including hybrid and remote options depending on your location. You will also travel regularly for industry events and on-site partner meetings, with access to collaborative office spaces for team connection days and shared focus time.
Here are some of the things we are looking for<ul><li>
A background in account management, partner success, or sales within a fast-paced SaaS or technology environment.</li><li>
Experience managing a portfolio of partner accounts, with a track record of prioritising effectively to meet growth and retention goals.</li><li>
Proven ability to lead strategic business reviews, present to key stakeholders, and navigate value-based commercial conversations.</li><li>
Familiarity with Salesforce CRM and data insights to manage pipeline, forecasting, and account health.</li><li>
Expertise in positioning broader platform products such as payroll, analytics, or automated workflow tools.</li><li>
A collaborative mindset and strong communication skills to work seamlessly with technical consultants and cross-functional teams.</li></ul>
Compensation &amp; Total Rewards
At Xero, we value the impact and skills you bring to the team. We don&rsquo;t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:<ul><li>
California, New York and Washington: $99,000 - $124,000 USD</li><li>
All other States: 84,000 - $105,000 USD
</li></ul>Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero&rsquo;s roles are eligible for the following forms of variable compensation:<ul><li>
Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.</li><li>
Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks page.</li></ul>
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.</div>

Partner Success Manager

<div>
 As an Engineer in our newly formed UK Regional Team, you will deliver the features most critical to Xero&rsquo;s success in the UK. You will play a vital role in responding to the voice of our customers, ensuring we have the right product for the UK to directly drive business success.
 
 
 You will independently solve complex problems across Xero&rsquo;s products, ensuring technical excellence while navigating the complexity between regional needs and global roadmaps to deliver maximum value.
 
 
 
 The Team &amp; How They Connect
 
 
 
 You will join a high-calibre team consisting of an Engineering Manager, Lead Engineers, and Senior Engineers, reporting to the General Manager of Engineering for the UK. The team works as a flexible, versatile team, collaborating with various product owners across Xero to design, build, and ship solutions.
 
 
 
 The team is currently working on
 
 
 
 Get ready for diverse, high-impact work that touches every corner of Xero. You&rsquo;ll tackle projects anywhere across Xero&rsquo;s products from Payments to Accounting to Payroll, offering you unparalleled exposure to our entire platform.
 
 
 
 Where And How You Can Work
 
 
 
 Xero is a &ldquo;Great Place to Work UK&rdquo; accredited company. We offer remote, hybrid or office based roles (hybrid and in-office in London, Milton Keynes or Manchester). Our offices offer boost days for connection and collaboration. As this role involves partnering with global teams, you can expect opportunities for travel as we collaborate with colleagues around the world.
 
 
 
 Here are some of the things we are looking for
 
 
 
 <ul>
 <li>
 You bring a curious mindset and are motivated by solving customer problems and delivering business value rather than focusing on a single technical domain.
 </li>
 <li>
 You love the challenge of new things, and your versatility allows you to ramp up quickly in new areas, mastering unfamiliar codebases and domain knowledge quickly.
 </li>
 <li>
 You possess the grit to push through obstacles and the influencing skills required to collaborate effectively with teams across Xero&rsquo;s global engineering organisation.
 </li>
 <li>
 A commitment to high-quality engineering practices ensures the code you ship is robust, scalable, and ready for long-term ownership by partner teams.
 </li>
 <li>
 You thrive in an environment of high visibility, using your communication skills to engage with stakeholders and grow your professional influence.
 </li>
 <li>
 Experience in resilient software design and agile development helps you maintain a fast-track delivery pace across diverse projects.
 
 
 </li>
 </ul>
 Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
 
 
 Join a Great Place to Work-Certified&trade; company where your voice matters.
 
 
</div>

Engineer

<div>The role &amp; it's impact:
As an Associate Enterprise Partner Success Manager at Xero, you will be the primary point of contact for a portfolio of enterprise accounting and tax partners across your territory. Your work will directly shape how these firms adopt and embed Xero into their practice &mdash; converting opportunities within your allocated accounts, building out business plans with partners, and collaborating closely with Enterprise Account owners to ensure a joined-up approach. This is a role where your relationships are your results. 
The impact here is tangible. Each partnership you nurture translates into real subscription and revenue growth for Xero, while helping accounting and bookkeeping firms modernise the way they serve their clients. You will attend events and run workshops as you work to keep your pipeline healthy and your accounts progressing. 
The team &amp; how they connect: 
You will sit within Xero's Enterprise team, a group focused on managing and growing relationships with some of our largest and most strategically important accounting and bookkeeping partners. The team works in close coordination &mdash; pairing Enterprise Account owners with partner-facing managers to ensure partners receive consistent, high-quality support at every level of their organisation. 
 
 
Initially, you will focus on:<ul><li>
Getting up to speed with your allocated territory &mdash; understanding your partner portfolio, identifying growth opportunities, and building your outbound prospecting cadence to drive pipeline.</li><li>
Working alongside Enterprise Account owners to contribute to partner strategies, supporting Xero adoption across enterprise accounting and bookkeeping firm offices.</li><li>
Managing partner relationships through consultative engagement &mdash; in person meetings, virtual consultations, workshops, and events &mdash; while keeping Salesforce CRM updated and account hygiene tight.</li><li>
Educating partners on Xero's full suite of features, partner resources, and the value Xero can bring to their practice &mdash; staying current through ongoing Xero training and product webinars.</li></ul> 
Where and how you can work: 
This is a remote-first role based in the US, with the flexibility to work from home as your base. That said, this role does involve meaningful travel &mdash; you will regularly visit partner offices, attend industry conferences, and participate in team events, so comfort with being on the road is important. The team stays connected day-to-day through Slack and video calls, and you will have access to Xero's boost days and in-person collaboration opportunities as they arise throughout the year. 
Here are some of the things we are looking for:<ul><li> 
A background in customer success, account management, or a consultative sales role &mdash; ideally within SaaS, fintech, or a cloud software environment.</li><li>
Proven ability to manage a portfolio of strategic relationships, balancing multiple partners and priorities without dropping the ball.</li><li>
Strong communication skills &mdash; you are confident presenting to groups, running workshops, and leading engaging virtual consultations.</li><li>
Comfortable working with CRM platforms (Salesforce preferred) and modern business productivity tools, with a tidy, organised approach to pipeline and account management.</li><li>
A consultative mindset &mdash; you ask the right questions, listen closely, and tailor your approach to what each partner actually needs.</li><li>
Knowledge of accounting, bookkeeping, or practice management workflows is a bonus &mdash; as is any experience supporting multi-location businesses or enterprise customers.</li></ul> 
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!</div>

Associate Enterprise Partner Success Manager

Join Xero and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Xero

About Company

Partner Success Manager

Engineer

Associate Enterprise Partner Success Manager

Associate Enterprise Partner Success Manager