Qureos Mentor

XIDA Hotel Management L.L.C.

<ul><li>To lead the implementation of all health and safety codes and in particular to take full and complete care of children.</li><li>Ensure that all activities are performed in a safe environment using proper safety techniques.</li><li>Keep all equipment clean and well maintained in the Little Dragon Kids Club.</li><li>Follow pre-opening, opening, closing and post-closing operational procedures at the Little Dragon Kids Club.</li><li>Develop and maintain a strong working environment with the other departments.</li><li>Interact with the children in a positive and age-appropriate manner.</li><li>Able to stoop and bend to interact on children&rsquo;s level throughout the day.</li><li>Performs other related duties as requested by Front Office Manager.</li></ul>Qualifications:<ul><li>High School or Vocational training in a kindergarten / children care related field with previous similar work experiences.</li><li>Good communication skills.</li><li>Polite, friendly, and self-assured attitude.</li></ul>Job Types: Full-time, PermanentPay: From AED1,500.00 per month

Kids Club Attendant (Chinese Speaking Preferred)

<ul><li>Provide efficient, friendly and professional service to all guests.</li><li>Delivering the best Guest Experience.</li><li>Ensure repeat guests and other VIPs receive special attention and recognition.</li><li>Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are met.</li><li>Know system recovery procedures.</li><li>Maintain inter-departmental relationships to ensure seamless guest service.</li><li>Inspect frequently for cleanliness and orderliness of the lobby, reception and cashier&rsquo;s desk and, on a random basis, VIP rooms prior to arrival.</li><li>Prepare efficient work and vacation schedule for Front Office Staff, taking into consideration project occupancy and forecasts and any large group movement.</li><li>Maintain appropriate staff standards of conduct, dress, hygiene, uniforms, and appearance.</li></ul>Qualifications:<ul><li>At least 2 years of experience in Duty Manager experience in the hospitality industry.</li><li>Knowledge of Opera System preferred.</li><li>Ability to manage a multi-cultural workforce.</li><li>Excellent leadership &amp; communication skills.</li><li>Flexible management style to meet the challenges of a changing work environment.</li><li>Good knowledge of the entire Front Office Operations.</li></ul>Job Types: Full-time, PermanentPay: Up to AED4,000.00 per monthLanguage:<ul><li>Chinese (Required)</li></ul>

Front Office Duty Manager

<ul><li>Provides an exceptional call experience to all callers by being informed, efficient and intuitive during the call process.</li><li>Understands and anticipates guest needs and requirements. Keeps up to date with hotel facilities and amenities, ensuring the hotel benefits are communicated to the guest at the time of reservation.</li><li>Possess a sales-oriented attitude, maximizing sales, occupancy and room rates as well as upselling all aspects of the hotel.</li><li>Knows the selling status, rates, and benefits of all packages plans and determines room rates.</li><li>Works to maximize hotel revenue under the guidance of the Revenue and Reservations Manager.</li></ul>Qualifications:<ul><li>High school graduate or equivalent</li><li>Previous experience in a bookings/reservations role</li><li>Experience working with Opera PMS System</li><li>Strong communication skills</li><li>Ability to resolve queries in a proactive, practical and positive manner</li></ul>Job Types: Full-time, PermanentPay: From AED2,000.00 per month

Communication and Reservation Agent (Chinese Speaking Preferred)

<ul><li>Managing, maintaining, and troubleshooting all hotel IT systems including PMS (Property Management System), POS (Point of Sale), accounting, HR, and other hospitality-related applications.</li><li>Ensure the availability, security, and reliability of servers, networks, Wi-Fi, and communication systems.</li><li>Implementing upgrades, patches, and preventive maintenance for hardware and software. Ensuring compliance with hotel policies and data security.</li><li>Monitor system performance and provide proactive solutions to reduce downtime. Document IT processes, configurations, and troubleshooting guides.</li><li>Provide IT support to guests, hotel staff, ensuring timely resolution of hardware/software issues.</li><li>Exploring new technologies to improve guest experience (e.g., mobile check-in, digital keys, in-room entertainment systems).</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of IT experience (preferably in the Hotel and Pre-opening experience will be an added advantage )</li><li>Strong knowledge of networks (LAN, WAN, Wi-Fi), Windows/Linux servers, and MS Office 365.</li><li>Hands-on experience with hotel systems (Opera PMS, Micros POS, or similar)</li><li>Knowledge of cybersecurity best practices and data protection compliance.</li><li>Excellent troubleshooting, communication, and interpersonal skills.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED1.00 - AED2.00 per month

Assistant IT Manager

<ul><li>Offer a warm and welcoming atmosphere, helping to create a positive first impression for guests.</li><li>Greet guests and visitors with a friendly and professional demeanor, providing assistance and answering basic inquiries when needed.</li><li>Perform routine cleaning of public areas such as lobbies, corridors, elevators, lounges, restrooms, and other guest-accessible spaces.</li><li>Vacuum, sweep, mop, and dust all designated areas to maintain cleanliness and tidiness.</li><li>Empty trash receptacles and replace liners regularly to uphold hygiene standards.</li><li>Monitor and maintain the cleanliness of public restrooms, ensuring they are well-stocked with supplies (e.g., toilet paper, hand soap, paper towels).</li><li>Regularly clean and disinfect sinks, countertops, mirrors, and other fixtures to maintain high sanitary standards.</li><li>Report any maintenance issues or damages found in public areas promptly to the appropriate department or supervisor.</li><li>Adhere to the hotel's policies and standards, including those related to cleanliness, hygiene, and appearance.</li></ul>Qualifications:<ul><li>High school diploma</li><li>One year experience as housekeeping public attendant in the Hotel.</li><li>Experience using cleaning equipment and products.</li><li>Flexible working hours.</li><li>Physical mobility and stamina.</li></ul>Job Types: Full-time, PermanentPay: From AED1,200.00 per monthExperience:<ul><li>housekeeper: 1 year (Preferred)</li></ul>

Housekeeping Public Attendant