Qureos Mentor

Yakka Technical Services

Job DescriptionWe are looking for a skilled ELV / Smart Home Automation Engineer with strong expertise in design, estimation, and execution of smart home, ELV and Solar systems. The candidate should have Degree in Electrical Engineering and will be responsible for preparing technical proposals, accurate cost estimations, and supporting project delivery from design to handover.Key Responsibilities:<ul><li>Prepare estimation, BOQ, and costing for ELV, Solar &amp; smart home automation projects (Lighting Control, CCTV, Access Control, Audio/Video, Networking, Home Automation, etc.). Review project drawings, specifications, and tender documents to prepare competitive bids.</li><li>Coordinate with suppliers and vendors for pricing and technical compliance.</li><li>Collaborating with architects, MEP consultants, interior designers, and clients to align automation with the project vision.</li><li>Assist project team in design, programming, testing, and commissioning of automation systems.</li><li>Ensure compliance with industry standards and client requirements.</li><li>Conducting test, system handover, and end-user training with high attention to quality and user experience.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree / Diploma in Electrical or related field.</li><li>Minimum 5 years of experience in ELV &amp; Smart Home Automation (KNX, Control4, Crestron, or similar systems).</li><li>Strong experience in estimation, design, and technical proposal preparation.</li><li>Knowledge of CCTV, Access Control, Networking, and AV systems.</li><li>Excellent communication and negotiation skills.</li><li>UAE valid driving license is required.</li><li>Ready to start immediately.</li></ul>Job Type: Full-timePay: AED4,500.00 - AED6,500.00 per month

ELV / Smart Home Automation Engineer

We are looking for a Technical Customer Support Executive to assist customers with our Smart Home Automation solutions, Access Control System &amp; ELV. The role involves handling customer queries, troubleshooting devices (smart lighting, security, etc.) and providing remote support when needed. (Do not Apply if you don't have Experience in Home Automation, Electrical, or ELV)Key Responsibilities:<ul><li>Handle incoming customer inquiries via phone, email, and live chat with professionalism and empathy.</li><li>Log, prioritize, and track customer issues or service requests through the ERP or CRM system.</li><li>Troubleshoot basic service concerns (e.g., scheduling mishaps, technician delays) and escalate complex cases to supervisors or technical teams.</li><li>Provide timely updates and confirmations (e.g., service bookings, technician ETA, completion status).</li><li>Provide basic sales support by following up on leads and inquiries.</li><li>Preparing proposals, quotations, and service agreements.</li><li>Collaborate with installation and maintenance teams to resolve system issues effectively.</li><li>Handle feedback, complaints, and ensure prompt resolution escalation when required.</li><li>Requirements:</li><li>Proven experience in technical support within Home Automation, ELV, or access control systems.</li><li>Strong understanding of hardware and software components related to ELV and security systems.</li><li>Excellent problem-solving skills and the ability to work under pressure.</li><li>Effective communication skills in English is required.</li><li>Ability to work independently and as part of a multidisciplinary team.</li><li>Technical certifications relevant to ELV, networking, or access control systems are preferred.</li><li>Flexibility to respond to urgent calls and provide on-site support when necessary.</li><li>Strong customer service orientation and attention to detail.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Do you have Smart Home Automation, Access Control &amp; ELV Experience?</li></ul>

Technical Customer Support Executive-Home Automation

Join Yakka Technical Services and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Yakka Technical Services

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ELV / Smart Home Automation Engineer

Technical Customer Support Executive-Home Automation