Qureos Mentor

Yale University

Yale University, founded in 1701, is dedicated to expanding and sharing knowledge, inspiring innovation, and preserving cultural and scientific information for future generations. It offers a wide range of academic programs, research opportunities, and community engagement initiatives, making a significant impact both locally and globally.

<div>Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Overview
Under the general direction of the Yale Medicine Pre-Estimation Manager, the Financial Counselor plays a critical role in supporting patients through the financial aspects of their care journey. This position is primarily responsible for proactively engaging with patients to determine their financial responsibility and provide clear, personalized estimates of the anticipated costs for medical services prior to those services being rendered.
The Financial Counselor initiates direct communication with patients, via phone, secure messaging, or in-person consultations to explain insurance coverage, out-of-pocket obligations, and available payment options. They ensure patients understand the estimate by addressing questions, clarifying billing components, and offering empathetic guidance tailored to each patient&rsquo;s financial situation.
In addition to providing estimates, the Financial Counselor is responsible for securing payment or establishing payment arrangements prior to service delivery. This includes discussing financial assistance programs, facilitating pre-service collections, and coordinating with clinical and administrative teams to ensure a seamless patient experience. Throughout the process, the Financial Counselor maintains a compassionate and professional demeanor, recognizing the stress financial uncertainty can bring and striving to empower patients with transparency and support.
Required Skills and Abilities 
1. Superior oral and written communication skills. Independent decision-making. 
2. Knowledge and thorough understanding of insurance benefits and ability to interpret and discuss deductibles and co-insurances with patients. Excellent customer service skills and work well as a team player. 
3. Excellent attendance and reliability. Highly energetic and motivated with the ability to work under pressure and handle and maintain a high volume of accounts. 
4. Ability to maintain a high degree of tact, diplomacy and understanding in dealing with patients and maintain a high level of confidentiality in discussing personal and financial matters. 
5. Excellent organizational skills. 
 
Preferred Skills and Abilities
At least two years medical billing and customer service experience. Working knowledge of medical insurance authorizations and referrals preferred. Working knowledge of ICD-10 and CPT codes. EPIC experience. Understanding of Credit Balance process in EPIC. Working knowledge of Microsoft Office. Spanish speaking preferred.
Principal Responsibilities
1. Serves as a principal source of information on rules and procedures governing University accounts receivable. Oversees and instructs support staff. 2. Oversees maintenance of account files, ensuring accuracy and completeness. Reviews payment histories. 3. Resolves problem and delinquent accounts with supervisor and collection agency. Assists with final review and disposition of problem accounts. 4. Recommends and implements changes to systems and operating procedures. Composes form letters and correspondence used in accounts receivable activities. 5. Researches individual accounts. Summarizes findings in reports. Completes and processes forms. Performs clerical functions incidental to account activity. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and high school level education; or two years of related work experience and an Associate's degree, or an equivalent combination of experience and education.
Job Posting Date
04/13/2026
Job Category
Administrative Support
Bargaining Unit
L34
Compensation Grade
Labor Grade D
Compensation Grade Profile
Hourly Range
$31.83
Time Type
Full time
Duration Type
Staff
Work Model
Hybrid
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit &quot;Learn about background checks&quot; under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. 
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. 
 
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual&rsquo;s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. 
 
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.</div>

Account Assistant 4, Pre-Estimations

<div>Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Overview 
The Clinical Research Nurse II (CRN II) is responsible for providing research services to patients participating in clinical trials within the Yale Cancer Center Clinical Trials Office, while ensuring safe, compliant, efficient, and effective conduct of clinical trials. 
 
Required Skills and Abilities 
1. Excellent clinical, analytical, and organizational skills with demonstrated research nursing ability. Proven ability to draft, proofread, and document items that are complex in nature. Proven ability to be meticulous with details. Strong computer skills required, including strong competency in Microsoft Office programs (Word, Excel, PowerPoint, etc.). 
2. Proven ability to multi-task, maintain confidentiality and remain focused in a fast-paced environment. Excellent time management and organizational skills. 
3. Proven ability to interpret complex protocols and evaluate and assess subject&rsquo;s suitability for inclusion into studies, obtain informed consent, determine patient eligibility, and coordinate patient enrollment. 
4. Proven ability to coordinate patient care. Strong interpersonal skills with the proven ability to communicate effectively. 
5. Knowledge of Food and Drug Administration (FDA) regulations, Good Clinical Practice (GCP) guidelines, and other applicable federal regulations. 
 
Preferred Education, Experience and Skills 
Proven experience in oncology a research setting and experience working with Federal Regulations and IRBs is preferred. Minimum two (2) years of demonstrated clinical research nursing experience strongly preferred. Knowledge of Clinical Trials Management Systems (CTMS).
Principal Responsibilities 
1. Coordinates, implements, and evaluates all aspects of clinical trial conduct including study initiation, execution/maintenance, completion, and administration for moderately to highly complex protocols. 2. Assists study feasibility reviews. 3. Adheres to study protocol, maintains accurate documentation, recruits study participants, and ensures regulatory and protocol requirements and guidelines are met per ICH/GCP, federal regulation, and institutional and sponsor requirements. 4. Identifies instances of noncompliance and deviations from protocol and reports noncompliance and deviations to the appropriate parties. 5. Builds, reviews, and approves accurate and complete order sets to ensure compliance with individual research protocols. Reviews Beacon order set with CRC in anticipation of upcoming participant&rsquo;s clinic visit. Pends orders for routing to Investigator for approval and signature. 6. Assists in ensuring Principal Investigator oversight by providing updates on protocol issues, obtaining signatures and clinical significance on lab reports, ECGs, adverse events, and other documents as required. 7. Develops and participates in the delivery of training for new protocols, including the creation of training materials, protocol-specific tool kit, nursing in-service presentations and others as required by specific protocols. Determines the appropriate training delivery mechanism, timing, and frequency. 8. Performs direct patient care (clinical and non-clinical assessments) including, but not limited to electrocardiograms and administration of research instruments per study protocol requirements. 9. Maintains the integrity of the clinical research study by striving to advocate for patients and families. Serves as clinical resource for triaging and addressing research related inquiries generated from YCC websites and professional presentations. 10. Provides patient education and medical information to study participants and families to ensure understanding of proper medication dosage, administration, and side effects, when appropriate. 11. Serves as front line medical person in interpreting protocol to medical and nursing staff, particularly concerning dose medications and safety issues related to the administration of the study drug or treatment. 12. Participates in monitoring visits, and external audits (e.g., sponsor, FDA) to ensure smooth and positive process and outcome. 13. Tracks and reports adverse events, serious adverse events, protocol waivers, deviations, and violations. 14. Performs other duties as assigned. Required Education and Experience Graduate of an accredited nursing program and minimum three (3) years of related nursing experience in a hospital, clinic, or similar health care setting required or 3 years of clinical research nurse experience, or equivalent combined experience, or the equivalent combination of education or experience. Experience must indicate the ability to work with minimal supervision in a team environment.
Job Posting Date
04/09/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
Administration &amp; Operations
Compensation Grade Profile
Manager; Program Leader (P5)
Salary Range
$68,000.00 - $120,500.00
Time Type
Full time
Duration Type
Staff
Work Model
Hybrid
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit &quot;Learn about background checks&quot; under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.
Posting Disclaimer
Salary offers are determined by a candidate&rsquo;s qualifications, experience, skills, and education in relation to the position requirements, along with the role&rsquo;s grade profile and current internal and external market conditions. 
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. 
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual&rsquo;s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. 
 
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.</div>

Clinical Research Nurse 2

<div>Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Overview
Working at Yale means contributing to a better tomorrow. The mission of the Yale Alzheimer&rsquo;s Disease Research Unit (ADRU) is to make advancements in treatment for Alzheimer&rsquo;s disease and related disorders that lead to early diagnosis, delaying of disease progression, and ultimately, a cure. We aim to achieve these goals through collaborative efforts between participants, their study partners, researchers, and clinicians. We are committed to conducting high quality and impactful research, educating research trainees, and caring for our research participants and their families. We are seeking a Clinical Research Coordinator (CRC) for the Yale ADRU to coordinate observational studies and therapeutic trials for individuals with normal cognition and symptomatic or presymptomatic Alzheimer&rsquo;s disease, and other cognitive disorders. Primary duties include managing clinical trial operations under the direction of the Principal Investigator and ensuring adherence to protocols, regulatory standards, and GCP guidelines. The CRC may participate in recruitment, informed consent, screening, and scheduling visits. Other primary duties include administering standardized cognitive tests and questionnaires to participants and their study partners, and performing clinical assessments such as vital signs, venipuncture, and electrocardiograms. The CRC is responsible for maintaining research records, including source documents and case report forms, entering data into electronic data capture systems, reporting adverse events, providing sponsors with requested clinical and regulatory information, and resolving data queries in a timely manner. Laboratory responsibilities may include coordinating laboratory specimen collection, storage, and shipment and maintaining laboratory equipment and supplies. Other responsibilities include managing study supplies, drug accountability, and assisting with monitor visits. The CRC may assist with the preparation of research protocols, and protocol renewals and amendments for submission to the investigational review board (IRB). The ADRU also has C&amp;T and post-baccalaureate study coordinators. The CRC may share in the training and supervision of these individuals and will generally serve as the lead coordinator of multi-coordinator studies. 
Required Skills and Abilities 
1. Clinical Research Proficiency and Compliance: Proven experience with clinical studies. 
2. Self-Motivation, Organization, and Detail-Orientation: Demonstrates self-motivation, independence,
consistency, and reliability. Shows excellent attendance, punctuality, and organizational skills. Pays close attention to detail and communicate effectively. 
3. Effective Under Pressure with Communication and Leadership: Proven ability to work efficiently and independently under pressure, prioritizing tasks effectively. Demonstrates strong oral and written communication skills, along with leadership qualities. 
4. Technical Proficiency in Research Tools: Exhibits proficiency in Microsoft Office, Experience with electronic data collection tools such as iPads and software like XXXXX.
Preferred Skills and Abilities:
Research experience with Alzheimer's disease and related disorders
Principal Responsibilities 
1. Compares protocols and sponsored projects to confirm consistency between funding proposals/awards and approved protocols. 2. Documents established congruency between funding proposals and approved protocols. 3. Facilitates and/or assists with resolution of any inconsistencies between funding proposals and approved protocols. 4. Serves as a liaison between the Grants and Contracts offices, investigators, and business managers to resolve congruency issues in a timely manner. 5. Attends meetings and presents issues when necessary that were identified during congruency review. 6. Serves as a resource and provides technical assistance to investigators and their staff. 7. Provides analytical and technical support related to establishing and recording protocol/grant congruency, as needed. 8. Monitors federal and state regulations for new guidance, updates, or policies. Maintains a high degree of knowledge on these requirements to determine actions and follow directives that may be required to ensure University compliance with congruency review and reporting requirements. 9. Develops, implements, and manages internal practices that ensure compliance with federal requirements. 10. May perform other duties as assigned. Required Education and Experience Bachelor&rsquo;s degree in a relevant academic/scientific field and a minimum of 3 years of related research support experience; or the equivalent combination of education or experience.
Job Posting Date
04/09/2026
Job Category
Manager
Bargaining Unit
NON
Compensation Grade
Administration &amp; Operations
Compensation Grade Profile
Supervisor; Senior Associate (23)
Salary Range
$65,000.00 - $101,000.00
Time Type
Full time
Duration Type
Staff
Work Model
On-site
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit &quot;Learn about background checks&quot; under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.
Posting Disclaimer
Salary offers are determined by a candidate&rsquo;s qualifications, experience, skills, and education in relation to the position requirements, along with the role&rsquo;s grade profile and current internal and external market conditions. 
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. 
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual&rsquo;s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. 
 
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.</div>

Clinical Research Coordinator

<div>Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Overview
Reporting to the Interim Director of Public Affairs, the Assistant Director oversees a variety of projects for the Office of Public Affairs, including website content, video workflow, and the oversight of other multimedia content for internal and external audiences. The Assistant Director will work closely with the Interim Director and Web Manager to maintain Yale Law School&rsquo;s website, overseeing the strategy, growth, and development of the front-end of the site. The Assistant Director must be adept at working with internal clients and balancing their requests with available resources, functionality, and best practices. The Assistant Director should also be a skilled writer who can produce content for a variety of channels, including for websites, news stories, and social media posts. This position oversees the planning and execution of video content and manages the video workflow, including lecture videos, profile videos, and animated graphics, working closely with the IT/AV department. The position involves working in a fast-paced, team-oriented environment, managing multiple high-visibility projects on tight deadlines and supports the department and the Law School administration with various communications-related needs and special projects as assigned. 
 
The Assistant Director:<ul><li>
Oversees the front-end of Law School&rsquo;s external website to ensure consistency in design, formatting, and high quality, up-to-date content; develops and coordinates system for scheduled website content upgrades throughout site</li><li>
Assists Web Manager with routine updates of the website and supports staff and faculty with web changes and occasional training as needed</li><li>
Produces multimedia content; works with AV department to create compelling video assets to showcase school, student, and faculty news</li><li>
Manages distribution of video on various channels including the Law School&rsquo;s Vimeo and YouTube channels</li><li>
Assists with taking photos of special events and life at the law school, to use for social media and other web and print publications</li><li>
Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content</li><li>
Synthesizes complex academic concepts for general audiences</li><li>
Writes for, proofreads, and edits other Law School digital and print communications</li><li>
Works with other Yale Public Affairs offices to ensure consistency in communications between schools and departments</li><li>
Helps develop digital and social media content across YLS channels</li><li>
Other duties as assigned</li></ul>
1.Well-developed analytical, oral, and written communications skills. Demonstrated ability writing and editing for print and electronic media, project management with external and internal clients, and demonstrated ability in presenting and articulating creative and technical concepts.
2.Working knowledge of Drupal or comparable website content management systems. Familiarity with social media platforms. Demonstrated ability working in a fast-paced team environment with multiple priorities and deadlines.
3.Excellent proofreading and editing skills. Proven ability to adapt to changing technologies.
4.Excellent interpersonal skills, and ability to effectively deal with all levels within the organization.
5.Proven ability to multi-task and work independently. Demonstrated ability with project management.
Preferred Education, Experience and Skills:
1.Basic knowledge of graphics programs, including InDesign and Photoshop are preferred.
2.Basic video editing software knowledge and familiarity with social media channels is a plus.
Weekend Hours Required: Occasional
Evening Hours Required: Occasional
Principal Responsibilities
1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University&rsquo;s position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned. Required Education and Experience Bachelor&rsquo;s degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.
Job Posting Date
04/08/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
Administration &amp; Operations
Compensation Grade Profile
Supervisor; Senior Associate (P5)
Salary Range
$68,000.00 - $120,500.00
Time Type
Full time
Duration Type
Staff
Work Model
Hybrid
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit &quot;Learn about background checks&quot; under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate&rsquo;s qualifications, experience, skills, and education in relation to the position requirements, along with the role&rsquo;s grade profile and current internal and external market conditions. 
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. 
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual&rsquo;s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. 
 
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.</div>

Assistant Director of Communications-YLS Office of Public Affairs

Join Yale University and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Yale University

About Company

Account Assistant 4, Pre-Estimations

Clinical Research Nurse 2

Clinical Research Coordinator

Assistant Director of Communications-YLS Office of Public Affairs