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Yashoda Hospitals Somajiguda, Hyderabad

Job DescriptionThe In-Patient Department (IPD) Coordinator is responsible for ensuring smooth functioning and administration of inpatient services within hospital wards. This role involves coordinating with nursing staff and various departments to ensure efficient admission, discharge, and daily patient services, thereby allowing medical staff to focus on clinical care.Working hours: Rotational ShiftsDress code: As per, Hospital normsKey Responsibilities:Patient Relations:<ul><li>Maintain a record of patient admissions, discharges, and overnight events.</li><li>Update the admission/discharge register and patient census board daily.</li><li>Interact with patients to ensure satisfaction with:</li><li>Nursing care</li><li>Housekeeping and maintenance</li><li>Food and dietary services</li><li>Follow up on patient complaints and escalate unresolved issues to support staff.</li><li>Coordinate and track pending investigations and doctor referrals.</li><li>Communicate patient transfers to relevant departments and the admission counter.</li><li>Report any critical incidents to the ward in-charge promptly.</li></ul>Admission Duties:<ul><li>Notify housekeeping to prepare rooms for new patients.</li><li>Receive new admissions in coordination with nursing staff.</li><li>Log patient details in the admission register and update census boards.</li><li>Orient patients and families to hospital facilities and ward rules.</li><li>Notify duty medical officers and consultants of new admissions.</li><li>Liaise with diagnostic and procedural departments for smooth coordination.</li></ul>Discharge Duties:<ul><li>Inform patients and families about the discharge process and timelines.</li><li>Ensure timely preparation, typing, and signing of the discharge summary.</li><li>Cross-check returned medications and inform the dietary team.</li><li>Coordinate with the billing department and ensure payment clearance.</li><li>Follow medico-legal case (MLC) protocols when applicable.</li><li>Distribute discharge summary and lab reports and collect acknowledgment.</li><li>Arrange transport if needed and secure the room post-discharge.</li></ul>Administrative Responsibilities:<ul><li>Handle incoming and outgoing calls courteously and professionally.</li><li>Cooperate with nurses and support staff to maintain smooth operations.</li><li>Attend meetings, training sessions, and development programs.</li><li>Maintain accurate and timely documentation and records.</li></ul>Skills &amp; Competencies:<ul><li>Strong communication skills in Telugu, English, and Hindi</li><li>Good interpersonal and presentation skills</li><li>Ability to multitask and manage time effectively</li><li>Comfortable working in a fast-paced hospital environment</li><li>Basic knowledge of hospital processes and patient care protocols</li></ul>Job Requirements:<ul><li>Education: Any Graduate</li><li>Experience: Minimum of 1 year in a hospital setting (preferred)</li><li>Physical Requirements: Well-groomed, good health, professional appearance</li></ul>Job Types: Full-time, PermanentPay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Relation Executive -Female

JOB SUMMARY:3.1 To receive IP / OP samples in Haematology section e.g samples for EDTA -CBP, ESR, Blood Group and Citrate- Coagulation tests.3.2 To check correctness of requisition form (Patient name and ID number) and bill with date and time along with the signature of the Doctor / Nurse .3.3 To process the samples within stipulated time frame and Carryout examination of samples/procedures as per the standards.3.4 Preparing and staining of smears.3.5 Testing and reporting of samples accurately.3.6 Assess the abnormal results, repeat, confirm and check with previous results3.7 Inform the Consultant &amp; In charge nurse of the concerned department about abnormal results3.8 To ensure that reports are typed as per priority. Dispatch the reports as per schedule time after authorization by the respective Department Consultants.3.9 To verify &amp; acknowledge the correctness of typed-reports. e.g Complete haemogram, Blood groups with Rh, PT with INR, APTT, Bone marrow aspiration and body fluids.3.10 Take proper acknowledgement after dispatch.3.11 To enter results in respective registers.3.12 Highlight all abnormal values.3.13 In case of emergency give priority to the test and inform the results as early as possible with acknowledgement3.14 Carrying out internal Quality control for Haematology &amp; Coagulation analyzers.3.15 To perform all equipment maintenance activity as per manufacturer&rsquo;s recommendation or as per protocol.3.16 Cleaning and sterilizing lab equipment, glassware&rsquo;s and instruments.3.17 Ensure the temperature of room, refrigerator and incubator as per standards.3.18 To prepare daily statistics / MIS.3.19 To comply with laboratory safety practices and Bio medical waste management practices.3.20 To ensure cleanliness of Haematology department.3.21 Intimation of &lsquo;CRITICAL / ALERT&rsquo; results to concerned personnel and recording of the same in critical alert log.3.22 To ensure proper storage of samples, reagents and hazardous materials.3.23 To ensure there is no wastage and pilferage of reagents and consumables and to report /inform incharge in case of near expiry, or stock out of reagents, consumables etc.3.24 To practice and adhere to the Standard Operating Procedures laid down by the laboratory.SKILLS AND KNOWLEDGE4.1 Educational Qualifications:DMLT, MLT, B.Sc MLT, M.Sc MLT4.2 Relevant Experience:2 &ndash; 3 years relevant experience in Haematology section in a LaboratoryJob Types: Full-time, PermanentPay: &#8377;18,000.00 - &#8377;21,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Haemotology - Male

Join Yashoda Hospitals Somajiguda, Hyderabad and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Yashoda Hospitals Somajiguda, Hyderabad

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Patient Relation Executive -Female

Haemotology - Male