Qureos Mentor

Yatsudoki Chateraise

Job Purpose:Receive all visitors and phone calls and act as the first point of contact for individuals contacting or entering the premises in such a way that positively affects the customer&rsquo;s called or visit experience. Provide general clerical backup in line with INDEX Holding&rsquo;s strategic plan, vision, mission, values, goals and objectives.Key Responsibilities:<ul><li>Answer a multi-line switchboard quickly (ideally within 3 ring cycles).</li><li>Screen, assess and refer individual inquiries to their destination.</li><li>Take down and deliver messages accurately and in a timely fashion.</li><li>Greet customers and visitors to the premises, answering questions, announcing calls or providing directions.</li><li>Able to respond to queries in a positive, pleasant, helpful and open manner.</li><li>Organize and prioritize work, work independently, and multi task.</li><li>Receive, sort and distribute incoming mail.</li><li>Liaise with various dispatchers to ensure the timely delivery of documents and invitations.</li><li>Ensure the prompt delivery of certificates to conference attendants.</li><li>Keep up to date information regarding the various events and happening at INDEX Holding.</li><li>Perform general backup clerical support whenever needed.</li><li>Perform other related duties as required.</li><li>Maintains cleanliness and appearance of reception area.</li><li>Able to work as a team player in a changing and growing environment</li><li>Adhere to the company&rsquo;s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor degree in any field.</li><li>Minimum 3-5 years of experience in Customer Service/Receptionist.</li><li>2 years of experience on a similar multi-line phone system in a high-volume organization.</li><li>Must be proficient with the keyboard and IT applications.</li><li>Expert level in the use of Outlook.</li><li>Expert level in the use of Word, Excel and PowerPoint.</li><li>Excellent organizational skills, ability to multi-task and organize others.</li><li>Excellent organization and planning skills, discrete, solid self-esteem, possess and take ownership and accountability for actions.</li><li>Effective organizational, communication, and interpersonal skills.</li><li>Excellent communication (verbal and listening) on phone and in person.</li><li>Pleasant phone voice with proper grammar spoken.</li><li>Ability to work with a variety of individuals, including clients, employees, and applicants.</li><li>Ability to work effectively in a fast-paced office environment is essential.</li><li>Work with frequent interruptions.</li><li>Patience and endurance to sit behind a desk for all day.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What is your monthly salary expectation in AED?</li><li>When are you available to join?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Front Desk/Receptionist: 3 years (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Front Office Receptionist - Female

JOB PURPOSE This role is responsible for overseeing and managing the financial reporting and accounting functions of an organization. This role ensures the accuracy and integrity of financial data, compliance with accounting standards, and efficient financial operations.JOB RESPONSIBILITIES <ul><li>Financial Planning and Analysis:</li><li>Develop financial forecasts and budgets based on strategic goals and historical data.</li><li>Analyze financial performance, trends, and variances to provide insights and recommendations to senior management.</li><li>Perform feasibility studies from scratch without end-user input</li><li>Financial Reporting:</li><li>Prepare timely and accurate financial statements, including balance sheets, income statements, and cash flow statements.</li><li>Ensure compliance with accounting standards and regulatory requirements.</li><li>Oversee and manage all tax activities, including compliance with UAE tax regulations.</li><li>Risk Management:</li><li>Identify financial risks and develop strategies to mitigate them.</li><li>Implement internal controls and procedures to safeguard assets and ensure the accuracy of financial data.</li><li>Strategic Planning and Decision Support:</li><li>Provide strategic financial advice and support to senior management in decision-making processes.</li><li>Evaluate investment opportunities and capital allocation strategies.</li><li>Relationship Management:</li><li>Build and maintain relationships with external stakeholders, including banks, auditors, and regulatory authorities.</li><li>Collaborate with other departments (such as operations, sales, and marketing) to align financial strategies with overall business objectives.</li><li>Team Leadership and Development:</li><li>Lead and mentor a team of finance professionals, providing guidance and fostering a culture of continuous improvement.</li><li>Ensure staff training and development to enhance capabilities and performance.</li></ul>JOB SPECIFICATIONS Qualifications&middot; Bachelor&rsquo;s degree in Finance, Accounting, Economics, or related field. A Master&rsquo;s degree (MBA, MSc) may be preferred or required for senior positions&middot; Professional certifications such as CPA (Certified Public Accountant), CFA (Chartered Financial Analyst), or CMA (Certified Management Accountant) may be advantageousExperience<ul><li>Requires several years of progressive experience in financial management or accounting roles within the |UAE, with a proven track record of leadership and strategic decision-making.</li></ul>Knowledge &amp; Skills<ul><li>Strong analytical skills, proficiency in financial software and ERP systems, excellent communication and interpersonal skills, and a solid understanding of financial regulations and compliance.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you hold any certification ie ACCA/ CA?</li><li>What is your salary expectation?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Finance Manager: 5 years (Preferred)</li></ul>Work Location: In person

Finance Manager

Responsibilities and Duties- Make and serve specialty coffee and tea beverages- Speak and interact with both new and regular customers- Be punctual and able to observe regular and consistent attendance- Maintain a clean and sanitized work station &amp; equipment's- Follow health and safety guidelines- Adhere to recipes and presentations for food and beverage items- Contribute to a positive team environment- May be required to assist shop assistants as required by the shop managementCandidate Requirement- 1-2 years in the coffee service industry- 1+ years in the customer service industry- Experienced and comfortable with working busy shifts- Ability to work as part of a team- Energetic, Friendly, love to smile, outgoing and dedicated to outstanding customer serviceJob Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your Salary Expectation?</li><li>Do you have an experince in making speciality coffee?</li></ul>Experience:<ul><li>Barista: 3 years (Preferred)</li></ul>Work Location: In person

Senior Barista - Speciality Coffee

Head Barista - Speciality Coffee

Job Purpose<ul><li>To establish and maintain a corporate-wide information cyber security management program and ensure that information assets are adequately protected.</li></ul>Primary Duties Performed<ul><li>Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program;</li><li>Work directly with the CTO and all IT functions to facilitate cyber security and risk assessment and its processes;</li><li>Evaluate the IT threat landscape to reduce risk, leading auditing, and compliance initiatives,</li><li>Assist in implementation of the IT Cyber Security strategies, policies and procedures;</li><li>Prepare the documentation for the IT Cyber Security reports and guidelines;</li><li>Develop and enhance an information security management framework;</li><li>Monitor, maintain and administrate the IT security devices (such as Firewalls, Cor Switches, Web filtering, Spam Filtering devices... etc.) in coordination with IT Infrastructure and Cloud Unit to ensure no threats impacting the operations of these devices.</li><li>Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services;</li><li>Partner with business stakeholders across INDEX Holding group to raise the awareness of Cyber Security risk management concerns by conducting the required training and workshops;</li><li>Assists with the overall business technology planning, providing a current knowledge and future vision of technology and systems.</li><li>Manage and maintain cyber security incident management and track accordingly;</li><li>Review the audit reports and assist to tackle the security issues raised by the auditors.</li><li>Conduct a periodic security check on all the relevant IT systems and services that are running in production.</li><li>Conduct a periodic penetration testing to the relevant technologies that are running in production.</li><li>Conduct a periodic vulnerability assessment to the relevant technologies that are running in production.</li><li>Perform a periodic check of the backup restoration practice in INDEX holding to ensure the consistency of the backup data and integration;</li><li>Assist in controlling IT related risk by advising management and functional units on all IT policies and procedures;</li><li>Ensure the confidentiality and protection of corporate data, proprietary information and intellectual property;</li><li>Check the updates on the systems to ensure the patch management with the latest patches and upgrades on a regular basis;</li><li>Assist in managing the crisis situations, involving complex technical hardware or software problems and ensure adequate provision for business continuity and disaster recovery;</li><li>Ensuring that INDEX Holding is adaptable to evolving cyber security compliance regulations.</li><li>Solicit, study and evaluate all IT Projects Plans to ensure risk low effectiveness, in addition, identify and develop risk analysis and supervise risk management for the IT department;</li><li>Undertake such other tasks as and when required by the Chief Technology Officer.</li></ul>3. ContactsInternal:<ul><li>Chief Technology Officer</li><li>All IT Team</li><li>All other employees of INDEX Holding</li></ul>External:<ul><li>IT Service Suppliers</li><li>IT Vendors</li></ul>4. Independence of Operation<ul><li>Data access, security and integration;</li><li>Reduction in IT related risks, business continuity and disaster recovery plans; and</li><li>Coordinate with the department employees to provide the necessary IT Security adviser to the Group employees.</li></ul>5. Qualifications and Experience Required<ul><li>Degree in IT related discipline Computer Science or equivalent and additional professional technical training/certifications in System Administration;</li><li>Master&rsquo;s Degree on IT or equivalent is preferred;</li><li>Certification in Cyber Security, Certified Ethical Hacker, and hands-on experience associated with risk management, Penetration Testing and Vulnerability Assessment;</li><li>Minimum 5 years of IT experience in IT Cyber Security, IT Systems and Networking Evaluation;</li><li>Demonstrate knowledge of security standards and their applications;</li><li>Exposure with the latest technology and research background will be an added advantage;</li><li>Good project management skills</li><li>Excellent communication skills in English, both written and oral. Arabic language is an advantage;</li><li>Excellent organizational and time management skills; and</li><li>Good interpersonal skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your salary expectation in AED?</li><li>Have you worked on security technologies and applications related to Microsoft, Cisco, and AWS?</li><li>How many years of experience do you have in IT Security and Risk Management within the UAE?</li><li>Which certifications do you hold (CISSP, CEH, CISM, CISA)?</li><li>How many years of experience do you have in cybersecurity?</li></ul>Work Location: In person

Cyber Security Specialist

Join Yatsudoki Chateraise and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Yatsudoki Chateraise

About Company

Front Office Receptionist - Female

Finance Manager

Senior Barista - Speciality Coffee

Head Barista - Speciality Coffee

Cyber Security Specialist