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We are seeking an AI Automation &amp; Workflow Engineer to design and implement AI-assisted workflows that integrate seamlessly with our CRM and backend systems.This role owns:<ul><li>AI orchestration</li><li>Automation pipelines</li><li>External integrations</li><li>AI-assisted decision logic</li></ul>You will collaborate closely with our CRM Systems Architect and backend engineering team to ensure AI functionality enhances &mdash; rather than destabilizes &mdash; our core systems.You are not expected to build machine learning models from scratch, but you must understand how to responsibly apply AI in production systems.Core ResponsibilitiesAI Workflow DesignDesign AI-assisted workflows for:<ul><li>Document analysis</li><li>Summarization</li><li>Decision support</li><li>Routing logic</li><li>Define trigger conditions and post-processing logic</li><li>Implement human-in-the-loop safeguards</li></ul>Automation &amp; Orchestration<ul><li>Build and maintain workflows in tools like n8n or equivalent</li><li>Design structured payloads between systems</li><li>Handle retry logic and error handling</li><li>Ensure idempotent behavior in automation flows</li></ul>System Integration<ul><li>Integrate LLM APIs and AI services into production workflows</li><li>Connect AI outputs back into CRM safely</li><li>Maintain separation between orchestration and core data storage</li></ul>Operational Optimization<ul><li>Reduce manual effort via automation</li><li>Improve workflow efficiency and clarity</li><li>Design scalable automation patterns</li></ul>Required Experience<ul><li>2&ndash;4+ years building automation workflows or integration pipelines</li><li>Hands-on experience with:</li><li>n8n, Zapier, Make, or similar</li><li>REST APIs</li><li>AI APIs (OpenAI, Claude, etc.)</li></ul><ul><li>Experience implementing AI in real business workflows</li><li>Understanding of:</li><li>Structured data payloads</li><li>Retry logic</li><li>Failure handling</li><li>Confidence thresholds in AI systems</li></ul>Ideal (But Not Required)<ul><li>Experience integrating with CRM systems</li><li>Experience with Laravel or backend APIs</li><li>Familiarity with voice, document, or extraction workflows</li></ul>This Role Is NOT<ul><li>A machine learning researcher</li><li>A data scientist</li><li>A prompt-only engineer</li><li>A chatbot builder without workflow depth</li></ul>This is a systems-oriented AI automation role.Job Type: Full-timePay: ₹1.00 - ₹2.00 per monthWork Location: Remote

AI Automation & Workflow Engineer

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AI Automation & Workflow Engineer