Qureos Mentor

Yugen Care

DUTIES AND ESSENTIAL JOB FUNCTIONS
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<li>Evaluate clients beauty needs by performing skin analyses with the guidance of the dermatologist when required.</li>
<li>Ability to provide personalized treatment plans and home skincare products.</li>
<li>Knowledge of medical-grade skincare products and beauty trends.</li>
<li>Perform various treatments based on clients needs and doctor s recommendations in a time-efficient manner.</li>
<li>Administering variety of aesthetic procedures not limited to laser hair removal.</li>
<li>Properly sterilizing beauty tools and equipment after every use.</li>
<li>Report inventory usage to Therapist/ Laser Team Leader to ensure stocks are refilled daily.</li>
<li>Enhance cross-selling and up-selling by advising homecare treatments and referring clients to other departments.</li>
<li>Continuous education and learning about the latest techniques with machines and products.</li>
<li>Participate in internal and external education courses and training.</li>
<li>Maintains safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Achieve personal and departmental targets.</li>
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SKILLS &amp; QUALIFICATIONS
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<li>Bachelor s in Nursing with Laser Certificates or Diploma in Beauty Therapy.</li>
<li>Minimum of 3 years of experience in Beauty/Laser therapy.</li>
<li>Having a strong understanding of Aesthetics treatment and Medical grade Skin Care.</li>
<li>Excellent customer-service and communication skills.</li>
<li>Good Cross-selling and Up-selling skills.</li>
<li>Proactive and willingness to learn.</li>
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BEAUTY AND LASER THERAPIST

It is the duty of Floor Manager/Indoor Sales to cross sell and upsell services to every client and maintain focus on its clients, as well as maintaining all policies, protocols, regulations, and standards, while striving towards total client satisfaction.
To be visible in public areas and welcome every client with a smile and always maintain a professional approach.
Assist clients with all different queries and services, bookings, and products/treatments that facility is offering.
Cross selling and Upselling services to every client.
Building relationships with clients.
To be knowledgeable of daily clinic operations, client preferences, daily events sheet, AV/TV announcements and be up to date with any changes, new procedures, evets, etc.
To be extremely knowledgeable of Client Journey standards and loyalty programs that facility offers.
Ensure to check on daily basis schedules, bookings, number of treatments and/or any special client requirement up on starting their shift, during and prior leaving the shift for the following day.
Always monitor the booking system and report issues, if any. Accordingly, re-adjust bookings are per clients requirements.
Act as a in charge Manager where needed and handle all client s requests, complaints, and enquires.
To assist and implement initiatives which will embrace Client Journey and support constructive feedback from clients.
To drive client Loyalty programs and collection of clients data as potential leads.
Ensure all treatments, services, and the retail products are explained to clients.
Always ensure high level of knowledge about services and products, so all selling opportunities (Upselling /Cross selling) are being taken advantage of.
Achieve personal and departmental targets.
Ensure Daily report is updated with the newest and most accurate information.
Ensure Glitch report has been sent to management team each end of the day.
All other duties as required by the management.
SKILLS, QUALIFICATIONS AND LICENSES:

PATIENT COORDINATOR/INDOOR SALES (ARABIC OR RUSSIAN)

Join Yugen Care and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Yugen Care

ABOUT_COMPANY

BEAUTY AND LASER THERAPIST

PATIENT COORDINATOR/INDOOR SALES (ARABIC OR RUSSIAN)