Qureos Mentor

YWCA Greater Harrisburg

<div>The YWCA Greater Harrisburg has an immediate need for a full time Front Desk Monitor. 
 
The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe, welcoming, and supportive environment. This position is responsible for monitoring reception areas, greeting and assisting visitors, and directing individuals to appropriate staff or resources. The Front Desk Monitor operates a multi-line phone system, managing general inquiries as well as domestic violence and sexual assault hotline calls. In addition, this role monitors and operates security systems&mdash;including cameras and controlled-access doors&mdash;to help ensure the safety and security of residents, staff, and visitors. 
 
Position Details:<ul><li>
Schedule: Monday - Friday 4pm-12am</li><li>
Pay: $15.00/hr.</li></ul> 

Successful Candidates Will Have:<ul><li>
Professional attitude and demeanor</li><li>
Respect, accountability, and inclusivity</li><li>
Demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations.</li><li>
Ability to respond calmly and professionally to crisis calls and/or walk-ins.</li><li>
Self-determination, motivation, and initiative</li><li>
Ability to apply basic skills for effective written and verbal communication</li><li>
Effective computer skills with proficiency in Microsoft Office Suite</li><li>
Bilingual ability.</li></ul> 

Position Requirements:<ul><li>
2 years of related experience.</li><li>
Minimum High School Diploma or GED.</li><li>
Valid driver&rsquo;s license.</li><li>
FBI, Child Abuse, and State Police Clearances or ability to obtain.</li></ul> 
Why You'll Love Working With Us &ndash; Check Out Our Awesome Benefits!
✨ Comprehensive Health Coverage &ndash; Medical, dental, and vision plans to keep you healthy 
 Employee Assistance Program (EAP) &ndash; Because your well-being matters 
❤️ Life Insurance &ndash; Peace of mind for you and your loved ones 
 Short &amp; Long-Term Disability &ndash; We've got your back when life takes an unexpected turn 
 Pension Retirement Plan &ndash; Start earning a pension after just two short years of service 
 403(b) Retirement Plan &ndash; Begin contributing on day one to secure your financial future 
 Generous Paid Time Off &ndash; Recharge with paid time off days and sick days 
 11 Paid Holidays &ndash; Extra time to relax, celebrate, and enjoy what matters most 

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Front Desk Monitor - Full Time

<div>The YWCA Greater Harrisburg has an immediate need for a part time Front Desk Monitor. 
 
The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe, welcoming, and supportive environment. This position is responsible for monitoring reception areas, greeting and assisting visitors, and directing individuals to appropriate staff or resources. The Front Desk Monitor operates a multi-line phone system, managing general inquiries as well as domestic violence and sexual assault hotline calls. In addition, this role monitors and operates security systems&mdash;including cameras and controlled-access doors&mdash;to help ensure the safety and security of residents, staff, and visitors. 
 
Position Details:<ul><li>
Schedule: Saturday &amp; Sunday 8am-4pm</li><li>
Pay: $15.00/hr.</li></ul> 

Successful Candidates Will Have:<ul><li>
Professional attitude and demeanor</li><li>
Respect, accountability, and inclusivity</li><li>
Demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations.</li><li>
Ability to respond calmly and professionally to crisis calls and/or walk-ins.</li><li>
Self-determination, motivation, and initiative</li><li>
Ability to apply basic skills for effective written and verbal communication</li><li>
Effective computer skills with proficiency in Microsoft Office Suite</li><li>
Bilingual ability.</li></ul> 

Position Requirements:<ul><li>
2 years of related experience.</li><li>
Minimum High School Diploma or GED.</li><li>
Valid driver&rsquo;s license.</li><li>
FBI, Child Abuse, and State Police Clearances or ability to obtain.</li></ul> 
Why You'll Love Working With Us &ndash; Check Out Our Awesome Benefits - Even for Part Time! 
 Employee Assistance Program (EAP) &ndash; Because your well-being matters 
 Pension Retirement Plan &ndash; Start earning a pension after just two short years of service 
 403(b) Retirement Plan &ndash; Begin contributing on day one to secure your financial future 
 Generous Paid Time Off &ndash; Recharge with paid time off days and sick days 
 11 Paid Holidays &ndash; Extra time to relax, celebrate, and enjoy what matters most 

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Front Desk Monitor - Part Time

Join YWCA Greater Harrisburg and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

YWCA Greater Harrisburg

About Company

Front Desk Monitor - Full Time

Front Desk Monitor - Part Time