Qureos Mentor

Zain Kuwait

<div>
 
 About The Role
 
 
 
 Responsible for the day-to-day management, maintenance, and optimization of the core network infrastructure. This role involves ensuring the high availability, reliability, and performance of the core network to meet service excellence standards. The Core Network Administrator works closely with technical teams, vendors, and other stakeholders to resolve network issues, implement upgrades, and support new projects.
 
 
 <ul>
 <li>
 Ensure high service availability and optimal performance of core network systems.
 </li>
 <li>
 Monitor system performance and proactively address potential issues.
 </li>
 <li>
 Provide technical support for roaming operations and maintenance.
 </li>
 <li>
 Troubleshoot and resolve core network issues to maintain high KPIs and service standards.
 </li>
 <li>
 Work with vendors and technical teams to address hardware and software problems.
 </li>
 <li>
 Ensure compliance with SLAs and high levels of customer satisfaction.
 </li>
 <li>
 Supervise database dimensions and hardware expansions to resolve technical problems efficiently.
 </li>
 <li>
 Plan and implement database maintenance activities to ensure data integrity and availability.
 </li>
 <li>
 Manage processes for fault detection and correction to maximize system and service availability.
 </li>
 <li>
 Implement and improve fault management procedures to enhance network reliability.
 </li>
 <li>
 Document and report on fault management activities and outcomes.
 </li>
 <li>
 Identify and implement improvements to existing processes and procedures to enhance workflow and efficiency.
 </li>
 <li>
 Develop and document new processes for better network management and operation.
 </li>
 <li>
 Stay updated on industry best practices and integrate them into the organization.
 </li>
 <li>
 Coordinate with development teams and business units for requirements and changes related to new developments, integrations, or operations.
 </li>
 <li>
 Assist in the preparation of technical and maintenance processes for new projects, services, expansions, and ad-hoc requests.
 </li>
 <li>
 Facilitate communication and collaboration between different units and stakeholders.
 </li>
 <li>
 Ensure compliance with environmental and occupational health and safety requirements.
 </li>
 <li>
 Implement security and protection protocols to safeguard network infrastructure.
 </li>
 <li>
 Prepare reports on network performance, fault management, and process improvements.
 </li>
 <li>
 Ensure all documentation is up-to-date and accessible to relevant stakeholders.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 <ul>
 <li>
 Knowledge of database management and IT/Data-warehouse systems.
 </li>
 <li>
 Familiarity with service level management and customer satisfaction principles.
 </li>
 <li>
 Industry certifications in core network technologies or vendor-specific certifications.
 </li>
 <li>
 Strong understanding of core network technologies and protocols.
 </li>
 <li>
 Proficiency with network management and monitoring tools.
 </li>
 <li>
 Excellent problem-solving and analytical skills.
 </li>
 <li>
 Strong communication and teamwork abilities
 
 
 </li>
 </ul>
 
 Educational Level
 
 
 
 Bachelor&rsquo;s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 <li>
 Kuwait Nationality Certificate-Sahel
 </li>
 </ul>
</div>

ZAIN2402 - Cloud Networking

<div>
 
 About The Role
 
 
 
 The Inventory &amp; Logistics Manager is responsible for leading inventory and logistics operations to ensure efficient stock management, timely shipment clearance, product availability, and seamless distribution across all sales channels. The role oversees inventory planning, logistics processes, warehouse operations, and supplier coordination while ensuring operational excellence, compliance, and continuous improvement.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead inventory and logistics operations to ensure timely delivery and fulfilment of business requirements.
 </li>
 <li>
 Oversee shipment clearance, customs processes, and supplier deliveries until inventory is received and distributed.
 </li>
 <li>
 Manage inventory planning, stock replenishment, and buffer stock levels to maintain product availability.
 </li>
 <li>
 Oversee SIM cards, recharge cards, devices, and commercial/non-commercial inventory lifecycle management.
 </li>
 <li>
 Ensure effective warehouse operations, stock classification, item coding, and inventory accuracy.
 </li>
 <li>
 Manage return-to-vendor (RTV) activities, logistics coordination, and supplier returns.
 </li>
 <li>
 Monitor inventory KPIs and implement actions to improve operational efficiency and inventory performance.
 </li>
 <li>
 Collaborate with Procurement, Finance, Sales, Warehouse, IT, and Logistics teams to support business objectives.
 </li>
 <li>
 Identify process improvement opportunities and lead inventory and logistics optimization initiatives.
 </li>
 <li>
 Ensure compliance with company policies, governance standards, ISMS requirements, and health &amp; safety regulations.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Solid knowledge of inventory management, logistics, warehousing, and supply chain operations.
 </li>
 <li>
 Strong analytical and problem-solving capabilities.
 </li>
 <li>
 Experience in inventory planning, forecasting, and stock optimization.
 </li>
 <li>
 Knowledge of procurement and supply chain best practices.
 </li>
 <li>
 Strong stakeholder management and cross-functional collaboration skills.
 </li>
 <li>
 Advanced Microsoft Excel and Microsoft Office skills.
 </li>
 <li>
 Experience with ERP and inventory management systems.
 </li>
 <li>
 Strong project management and organizational skills.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Education Level/ Major
 
 
 
 Bachelor&rsquo;s Degree required Business or a related field; Master&rsquo;s in business/MBA preferred
 
 
 
 Years Of Experience
 
 
 
 +7
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 <li>
 Kuwait Nationality Certificate-Sahel
 </li>
 </ul>
</div>

ZAIN2433 - Inventory & Logistics Team Leader/Manager

<div>
 
 About The Role
 
 
 
 The Network Assurance Analyst is responsible for reviewing the operator&rsquo;s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.
 
 
 
 Responsibility
 
 
 
 <ul>
 <li>
 Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.
 </li>
 <li>
 Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.
 </li>
 <li>
 Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.
 </li>
 <li>
 Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams
 </li>
 <li>
 Conduct review of revenue booking and conduct analysis of revenue and other important trends
 </li>
 <li>
 Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.
 </li>
 <li>
 Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.
 </li>
 <li>
 Engage in Zain&rsquo;s general network projects and assess the impact of such project on RA functions and end customers.
 </li>
 <li>
 Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.
 </li>
 <li>
 Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.
 </li>
 <li>
 Assure the integrity of RA system&rsquo;s data and maintain the accuracy of the system&rsquo;s reference data.
 </li>
 <li>
 Monitor the daily performance and usage trends generated by the revenue assurance tool.
 </li>
 <li>
 Perform cross-systems validation to assure systems synergy.
 </li>
 <li>
 Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.
 </li>
 <li>
 Document the department&rsquo;s existing workflows and processes
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Ability to communicate, present and influence all levels of the organization
 </li>
 <li>
 Expertise in revenue assurance systems
 </li>
 <li>
 Excellent understanding of network elements and their assurance within the telecom sector
 </li>
 <li>
 Understanding of modelling, financial accounting and reporting
 </li>
 <li>
 Ability to run deep dive analyses
 </li>
 <li>
 Experience with data mining, analytics, dashboards and problem structuring
 </li>
 <li>
 Understanding of SQL to query and manipulate large data sets for analysis
 </li>
 <li>
 Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Clear ability to understand the dynamics of financial data to extract relevant information
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Ability to analyze a situation and produce creative, original and useful solutions
 </li>
 <li>
 Understanding of designing KPIs, reports, dashboards
 </li>
 <li>
 Strong understanding of telecommunications products, trends and technology markets
 
 
 </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s degree in computer engineering, Information Technology, Management Information Systems, or a related field
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 <li>
 Kuwait Nationality Certificate-Sahel
 </li>
 </ul>
</div>

ZAIN2392 - In-House Collection

<div>
 
 About The Role
 
 
 
 
 SUMMARY ROLE
 
 
 
 Execute the day-to-day implementation, monitoring, and maintenance of transport network infrastructure. Ensure seamless integration of systems to support mobile, fixed, and B2B services.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Install, configure, and test transport network equipment, including RON, GPON, and DWDM systems.
 </li>
 <li>
 Perform preventive and corrective maintenance to ensure optimal uptime.
 </li>
 <li>
 Support capacity expansions and infrastructure upgrades.
 </li>
 <li>
 Monitor alarms, analyze logs, and respond to incidents promptly.
 </li>
 <li>
 Maintain accurate records of network inventory, configurations, and updates.
 </li>
 <li>
 Assist specialists and professionals in troubleshooting escalated issues
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Hands-on configuration &amp; installation
 </li>
 <li>
 Problem-solving &amp; troubleshooting
 </li>
 <li>
 Attention to detail &amp; documentation
 </li>
 <li>
 Ability to learn and adapt to new technologies
 
 
 </li>
 </ul>
 Education
 
 
 Bachelor&rsquo;s degree in Electrical or Computer Engineering.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 <li>
 Kuwait Nationality Certificate-Sahel
 </li>
 </ul>
</div>

ZAIN2413 - Postpaid/Prepaid Segments Analyst

<div>
 
 About The Role
 
 
 
 The Network Assurance Analyst is responsible for reviewing the operator&rsquo;s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.
 
 
 
 Responsibility
 
 
 
 <ul>
 <li>
 Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.
 </li>
 <li>
 Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.
 </li>
 <li>
 Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.
 </li>
 <li>
 Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams
 </li>
 <li>
 Conduct review of revenue booking and conduct analysis of revenue and other important trends
 </li>
 <li>
 Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.
 </li>
 <li>
 Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.
 </li>
 <li>
 Engage in Zain&rsquo;s general network projects and assess the impact of such project on RA functions and end customers.
 </li>
 <li>
 Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.
 </li>
 <li>
 Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.
 </li>
 <li>
 Assure the integrity of RA system&rsquo;s data and maintain the accuracy of the system&rsquo;s reference data.
 </li>
 <li>
 Monitor the daily performance and usage trends generated by the revenue assurance tool.
 </li>
 <li>
 Perform cross-systems validation to assure systems synergy.
 </li>
 <li>
 Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.
 </li>
 <li>
 Document the department&rsquo;s existing workflows and processes
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activitie
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Ability to communicate, present and influence all levels of the organization
 </li>
 <li>
 Expertise in revenue assurance systems
 </li>
 <li>
 Excellent understanding of network elements and their assurance within the telecom sector
 </li>
 <li>
 Understanding of modelling, financial accounting and reporting
 </li>
 <li>
 Ability to run deep dive analyses
 </li>
 <li>
 Experience with data mining, analytics, dashboards and problem structuring
 </li>
 <li>
 Understanding of SQL to query and manipulate large data sets for analysis
 </li>
 <li>
 Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Clear ability to understand the dynamics of financial data to extract relevant information
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Ability to analyze a situation and produce creative, original and useful solutions
 </li>
 <li>
 Understanding of designing KPIs, reports, dashboards
 </li>
 <li>
 Strong understanding of telecommunications products, trends and technology markets
 
 
 </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s degree in computer engineering, Information Technology, Management Information Systems, or a related field
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2166 - Network Assurance

Join Zain Kuwait and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zain Kuwait

About Company

ZAIN2402 - Cloud Networking

ZAIN2433 - Inventory & Logistics Team Leader/Manager

ZAIN2400 - Network Assurance

ZAIN2392 - In-House Collection

ZAIN2393 - Transport Network

ZAIN2413 - Postpaid/Prepaid Segments Analyst

ZAIN2166 - Network Assurance