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Zaina Cafe 

Job Description:We are looking for an experienced Operations Manager to join our team in Saudi Arabia. If you have a passion for coffee, a strong background in F&amp;B operations, and proven leadership skills, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Oversee daily operations across existing coffee shop branches, ensuring smooth and efficient service.</li></ul><ul><li>Maintain and enforce high standards of customer service, product quality, and overall guest experience.</li></ul><ul><li>Lead, train, and develop staff to build strong, motivated teams with excellent product knowledge and service skills.</li></ul><ul><li>Monitor inventory, manage supply chain, and ensure cost control across branches.</li></ul><ul><li>Ensure full compliance with health, safety, and hygiene regulations.</li></ul><ul><li>Handle escalated customer feedback and resolve issues professionally.</li></ul><ul><li>Drive sales, manage budgets, and work towards profitability targets.</li></ul><ul><li>Develop and strengthen the brand, ensuring consistency across all locations.</li></ul><ul><li>Identify, research, and evaluate potential new locations for expansion, and oversee the opening of new branches.</li></ul><ul><li>Implement operational strategies and SOPs to support sustainable growth.</li></ul>Requirements:<ul><li>Proven experience as an Operations Manager or Area Manager in the F&amp;B industry (Saudi Arabia or GCC experience preferred).</li></ul><ul><li>Strong knowledge of specialty coffee, brewing techniques, and caf&eacute; operations.</li></ul><ul><li>Excellent leadership, organizational, and team management skills.</li></ul><ul><li>Customer-focused mindset with a professional and approachable attitude.</li></ul><ul><li>Ability to multitask, prioritize, and perform in a fast-paced environment.</li></ul><ul><li>Strong communication skills in English and Arabic.</li></ul>Job Type: Full-time

Coffee Shop Operation Manager

Join Zaina Cafe  and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zaina Cafe

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Coffee Shop Operation Manager