Urwah Admin

ZARA

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 As a section manager in one of our stores, you will be responsible for the following
 
 
 duties:
 
 
 a) Customer Service Management
 
 
 To understand, anticipate and satisfy the needs of a customer, to have an active
 
 
 presence at the point of sale, and to be responsible for the correct handling of
 
 
 complaints and returns.
 
 
 b) Product Management
 
 
 Correctly controlling the product in your section to meet sales objectives assigned
 
 
 by direction, and to transmit the relevant information in terms of the product, to
 
 
 make orders effectively, to have an active presence and help organise the process
 
 
 of receiving merchandise, to be responsible for optimising the stock.
 
 
 c) Section image
 
 
 To guarantee a correct image for their team and their section, to be responsible for
 
 
 applying merchandise criteria to their section, to help the store manager with the
 
 
 maintenance and cleanliness of the store.
 
 
 d) Staff Management
 
 
 To select, train, develop, maintain and organise the store team. To be responsible
 
 
 for selecting the best people for the post, and help with their integration into the
 
 
 company, to organise personnel and control budgets for internal personnel.
 
 
 e) Budget control
 
 
 To control and protect all store assets, to inform the store manager about the
 
 
 provision of material for their section, to organise the inventory and control wastage in
 
 
 their section in line with the objectives of the company, and to be responsible for
 
 
 complying with all the rules for using the cash registers and the administrative
 
 
 procedures of the company
 
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Department Manager

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 Product knowledge &amp; Report Analysis: Knowledge about Mono and Fantasy product, shoes, Accessories (Color, Fabric, Price). Ensure replenishment of top 50 ranking articles.
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 Stock Receiving at Store: Pre-preparation of Stock delivery at store. Control of stock organization in the stock room within the timelines and as per the standards. Prioritizing and dividing task as per the boxes. Providing right information and feedback to logistics about delivery process.
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 Stock Room Organization: Optimization of space (Space management within sections). Stock Room Process Control (timeline and manpower). Maintain 100% basic standards of stock room. Ensure the application of all the security procedures in the stock room.
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 Stock Transfer: Control transfer between stores and ensure to follow deadline.
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 Provide feedback transfer list. Control reception of stock and prepare space for merchandise.
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 Inventory: Plan for inventory preparation with managers, check the spacing and tidiness of stock room for inventory. Allocation of Manpower for Inventory process. Control inventory timeline and inventory quality.
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 Floor Operations: Supports department managers to run floor operations smoothly ensuring all the floor process as well followed.
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 Productivity Management: Supports SM in managing productivity of the store.
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Operations Manager

Join ZARA and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ZARA

ABOUT_COMPANY

Department Manager

Operations Manager