Qureos Mentor

ZEISS India

<div>
 
 
 
 Your Role:
 
 
 
 <ul>
 <li>
 Work on international projects in interdisciplinary teams together with business departments and IT Team (Developer, Enterprise Architects, Tester, Process Experts)
 </li>
 <li>
 Contribute to software development projects, manage the Product Backlog, the Technical Concept and Design as well as support the testing strategy of implemented software features
 </li>
 <li>
 Define and optimize data models and system architectures incl. interface design
 </li>
 <li>
 Define product / system requirements as well as the respective acceptance criteria
 </li>
 <li>
 Improve products and processes constantly and audit their quality world-wide
 </li>
 <li>
 Align with stakeholders from involved business and IT departments
 </li>
 </ul>
 
 
 
 
 
 Your Profile:
 
 
 
 <ul>
 <li>
 Excellent or Proficient IT knowledge and understanding based on work experience or academic background especially around cloud computing.
 </li>
 <li>
 4-6 years&rsquo; experience.
 </li>
 <li>
 Software Development capabilities are highly appreciated but not mandatory.
 </li>
 <li>
 Mandatory is the desire and designation to continuously expand one&rsquo;s technical skillsets.
 </li>
 <li>
 Conceptual End-to-end Thinking Skills
 </li>
 <li>
 Ability to explain technical complications for other stakeholders in their language
 </li>
 <li>
 Intercultural mind set and work experience: we work in multidisciplinary and multi-cultural teams
 </li>
 <li>
 Fluent language skills in English
 </li>
 <li>
 Experience in agile working methods and tools (Azure DevOps)
 </li>
 <li>
 Joy for business trips if required &amp; appropriate
 </li>
 </ul>
</div>

Technical Product Owner

<div>
 
 
 Position Summary
 
 
 
 The Business Process Excellence Manager &ndash; Service to Customer plays a crucial role in leading the transformation of ZEISS's service and customer interaction processes within the SAP S/4HANA framework. This strategic position focuses on enhancing the efficiency and effectiveness of all customer-related processes, from order management to returns and claims, ensuring a seamless and high-quality customer service experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Workstream Ownership:
 
 Lead the S2C workstream across design, deployment, and sustain phases for global S2C processes.
 </li>
 <li>
 
 Process Analysis &amp; Design:
 
 Identify inefficiencies, gather business requirements, and conduct &ldquo;Fit to Standard&rdquo; workshops. Develop AS-IS &amp; TO-BE process maps leveraging SAP S/4HANA capabilities.
 </li>
 <li>
 
 Solution Design &amp; Requirement Analysis:
 
 Identify process gaps, document requirements, and translate them into functional designs. Manage dependencies with P2P, L2C, and other streams.
 </li>
 <li>
 
 Leadership and Strategic Planning
 
 : Lead external consulting support within your workstream. Regularly engage with fellow workstream leads for best practice sharing and integration into related processes or systems such as CRM. Develop and implement strategic plans that align with ZEISS&rsquo;s broader business goals.
 </li>
 <li>
 
 Communication and Change Management:
 
 Communicate effectively with all levels of the organization to promote the transformation agenda. Manage change proactively by engaging stakeholders and facilitating adaptation to new processes and systems.
 </li>
 </ul>
 
 
 
 
 
 Required Knowledge &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration, Commerce, Marketing, Sales or a related field.
 </li>
 <li>
 Minimum of 8 years experience:
 </li>
 <li>
 as a key user or a Business user in Order to cash domain with special focus on Customer service process OR managing projects focused on business process excellence, particularly within SAP ERP transformations in Sales, Service, and Distribution.
 </li>
 <li>
 Experience in SAP S4 HANA SD (Sales &amp; Distribution) as a Process expert is good to have
 </li>
 <li>
 Proficiency in Service to Customer processes like-
 </li>
 </ul>
 
 Spare parts sales
 
 
 Returns
 
 
 Inhouse repair
 
 
 Intercompany &amp; Cross Company
 
 
 Invoicing
 
 <ul>
 <li>
 Salesforce Integration for Dispatching, monitoring &amp; field service executive Order Processing
 </li>
 <li>
 Expertise in the necessary tools like- Signavio, JIRA, SAP
 </li>
 <li>
 Exceptional leadership and strategic thinking skills
 </li>
 <li>
 Strong interpersonal and communication skills, capable of working with diverse teams and influencing leadership.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 ZEISS in India
 
 
 
 
 
 
 ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports &amp; Cine Optics.
 
 
 ZEISS India has 3 production facilities, R&amp;D center, Global IT services and about 40 Sales &amp; Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS&rsquo; success story in India is continuing at a rapid pace. Further information at ZEISS India (https://www.zeiss.co.in/corporate/home.html)
 
 
 
</div>

Manager Business Process Excellence, Inbound to Outbound

<div>
 
 ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports &amp; Cine Optics.
 
 
 
 
 
 ZEISS India has 3 production facilities, R&amp;D center, Global IT services and about 40 Sales &amp; Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS&rsquo; success story in India is continuing at a rapid pace.
 
 
 
 
 
 
 Job purpose :
 
 The HR Business Partner (HRBP) plays a strategic role in aligning business objectives with people priorities. This role requires collaboration with leadership, employees &amp; HR COEs to drive key HR initiatives, enhance employee engagement, and support overall organizational growth. The incumbent will act as a trusted advisor, ensuring HR policies and practices support business goals while fostering a positive workplace culture.
 
 
 
 
 
 
 Main Accountabilities :
 
 
 
 &middot; Collaborate with business stakeholders to develop and implement HR strategies that align with overall business objectives.
 
 
 &middot; Support Workforce Planning to ensure overall organizational effectiveness.
 
 
 &middot; Act as a strategic advisor on people related issues, ensuring best practices are followed.
 
 
 &middot; Support TA &amp; Hiring Manager to hire right talent as per requirement.
 
 
 &middot; Collaborate with Talent Management COE to drive performance management process including goal setting, feedback, talent calibration.
 
 
 &middot; Facilitate a culture of learning through identification of training needs together with L&amp;D.
 
 
 &middot; Foster a culture of trust and enforce positive work environment by proactively connecting with employees, addressing concerns.
 
 
 &middot; Drive engagement initiatives (employment survey, focus group discussions &amp; action planning) to build high performing &amp; engaged teams.
 
 
 &middot; Collaborate with Rewards to implement compensation, benefits &amp; recognition programs.
 
 
 &middot; Reinforce HR Policies and Processes within employees.
 
 
 &middot; Ensure compliance together with Employee Relations COE.
 
 
 &middot; Lead HR Projects that help improve efficiency and overall employee experience.
 
 
 
 
 
 
 Job Specifications :
 
 
 
 
 
 
 
 &middot; Education
 
 
 
 - MBA in HR
 
 
 - 2 year full-time postgraduate degree or diploma in Human Resource Management
 
 
 
 
 
 
 &middot; Experience
 
 
 
 - 5 to 7 years of experience as an HR Business Partner
 
 
 - Exposure to key HR Processes &ndash; Talent Management &amp; Development, Employee Engagement, Talent Acquisition, HR Compliance
 
 
 
 
 
 
 &middot; Other skills
 
 
 
 - Excellent oral and written communication skills (English).
 
 
 - Effective problem-solving skills
 
 
 - Good stakeholder management skills
 
 
 
</div>

Human Resources Business Partner

Join ZEISS India and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ZEISS India

ABOUT_COMPANY

Technical Product Owner

Manager Business Process Excellence, Inbound to Outbound

Human Resources Business Partner