Qureos Mentor

ZEISS Medical Technology

<div>
 
 Would you want to be a part of
 
 #teamZEISS
 
 ?
 
 
 
 
 
 
 ZEISS
 
 &ndash; an internationally leading technology enterprise operating in the fields of optics and optoelectronics. With its solutions, ZEISS constantly advances the world of optics and helps shape technological progress. With over 40.000 employees, ZEISS is one of the global leaders in the optical and optoelectronic industries and has been contributing to technological progress for 178 years now.
 
 
 
 
 
 As a pioneer in Medical Technology, ZEISS helps doctors all over the world to diagnose and treat diseases more effectively.
 
 
 
 
 
 ZEISS T&uuml;rkiye is currently seeking, highly motivated and experienced
 
 Service
 
 
 Account Manager
 
 to represent Z
 
 EISS Medical Technology (MED)
 
 based in
 
 Ankara or Istanbul.
 
 The ideal candidate will have a strong background in account management and customer service within the healthcare sector. This role involves managing client accounts, ensuring client satisfaction, and identifying opportunities for service improvement and growth in the healthcare industry.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 - Manage and nurture relationships with healthcare providers, hospitals, and healthcare systems, serving as the primary point of contact.
 
 
 - Develop and implement account management strategies to meet the unique needs of healthcare clients.
 
 
 - Monitor and analyze account performance metrics, ensuring compliance with healthcare regulations and standards.
 
 
 - Collaborate with internal teams, including clinical and IT departments, to ensure timely and effective service delivery.
 
 
 - Identify opportunities for upselling and cross-selling healthcare services and solutions.
 
 
 - Handle client inquiries and resolve issues promptly and effectively, with a focus on patient care and regulatory compliance.
 
 
 - Prepare and present regular account reviews and reports, highlighting key performance indicators and areas for improvement.
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 - Bachelor&rsquo;s degree in business administration, Healthcare Management, or a related field.
 
 
 - 3-5 years of experience in account management, customer service, or sales within the healthcare industry.
 
 
 - Excellent communication and interpersonal skills, with the ability to interact effectively with healthcare professionals.
 
 
 - Strong organizational and multitasking abilities, with a focus on managing multiple healthcare accounts.
 
 
 - Proficiency in healthcare IT systems (e.g., EHR, Practice Management Software) and Microsoft Office Suite.
 
 
 - Analytical and problem-solving skills, with an understanding of healthcare data and metrics.
 
 
 - Customer-oriented with a proactive attitude, committed to improving patient care and client satisfaction.
 
 
 
 
 
 
 Preferred Qualifications
 
 
 
 - Master&rsquo;s degree (MBA or MHA) or relevant certifications in healthcare management.
 
 
 - Experience working with healthcare providers, hospitals, or healthcare systems.
 
 
 - Knowledge of healthcare regulations and compliance standards
 
 
 - Strong negotiation skills, with experience in managing healthcare contracts and service agreements.
 
 
 
 
 
 Join us today. Inspire people tomorrow.
 
 
 
 
 
 
 Diversity
 
 is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
 
</div>

Service Account Manager (Ankara / İstanbul)

<div>
 
 
 ZEISS
 
 &ndash; an internationally leading technology enterprise operating in the fields of optics and optoelectronics. With its solutions, ZEISS constantly advances the world of optics and helps shape technological progress. With over 45.000 employees, ZEISS is one of the global leaders in the optical and optoelectronic industries and has been contributing to technological progress for 179 years now.
 
 
 
 
 
 We are seeking a highly motivated and experienced
 
 Digital Products - Product and Application Manager
 
 to join our team, based in Istanbul, T&uuml;rkiye. This role will focus on leading the strategic development, implementation, and adoption of ZEISS Smart Services and the FORUM Data Management Solution. The successful candidate will manage customer applications and ensure the effective integration of digital solutions into clinical workflows. Additionally, this position will require collaboration with cross-functional teams to foster product innovation and enhance customer satisfaction.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Define and execute the product roadmap for ZEISS Smart Services and FORUM in alignment with business goals.
 </li>
 <li>
 Monitor market trends, customer needs, and competitor activities to identify opportunities for product improvements or new features.
 </li>
 <li>
 Act as the primary point of contact for customers regarding the application of ZEISS digital solutions in their workflows.
 </li>
 <li>
 Provide expert guidance on how to maximize the value of ZEISS Smart Services and FORUM in clinical and operational settings.
 </li>
 <li>
 Gather and analyze customer feedback to inform product development and application improvements.
 </li>
 <li>
 Design and deliver advanced training programs for internal teams (e.g., sales, service) and external customers to ensure effective use of digital solutions.
 </li>
 <li>
 Develop comprehensive training materials, including user guides, videos, and e-learning modules.
 </li>
 <li>
 Oversee the installation, configuration, and integration of ZEISS digital solutions into customer environments.
 </li>
 <li>
 Ensure that technical teams follow best practices for system setup and data migration.
 </li>
 <li>
 Address escalated technical issues and collaborate with service teams to resolve them efficiently.
 </li>
 <li>
 Work closely with sales and marketing teams to develop go-to-market strategies and support customer acquisition efforts.
 </li>
 <li>
 Partner with technical support and service teams to ensure high-quality post-sales support.
 </li>
 <li>
 Collaborate with global ZEISS teams to align local initiatives with corporate strategies.
 </li>
 <li>
 Track and report on key performance indicators (KPIs) related to product adoption, customer satisfaction
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering, Biomedical Engineering, Health Informatics, Business Administration, or a related field. A Master&rsquo;s degree is preferred.
 </li>
 <li>
 5+ years of experience in product management, application management, or a related role in the healthcare or medical technology sector.
 </li>
 <li>
 Proven track record of managing software or digital solutions, preferably in healthcare.
 </li>
 <li>
 Experience in customer-facing roles, including training and technical support.
 </li>
 <li>
 Strong understanding of digital solutions, data management systems, and clinical workflows in healthcare.
 </li>
 <li>
 Experience with DICOM (Digital Imaging and Communications in Medicine) standards is preferred.
 </li>
 <li>
 Strategic thinking with the ability to translate business goals into actionable product plans.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Leadership and team collaboration skills.
 </li>
 <li>
 Fluency in both written and spoken English.
 </li>
 </ul>
 
 
 
 
 Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
 
 
 
 
 
 Join us today. Inspire people tomorrow.
 
</div>

Digital Products - Product and Application Manager

<div>
 
 Would you want to be a part of
 
 #teamZEISS
 
 ?
 
 
 
 
 
 
 ZEISS
 
 &ndash; an internationally leading technology enterprise operating in the fields of optics and optoelectronics. With its solutions, ZEISS constantly advances the world of optics and helps shape technological progress. With over 45.000 employees, ZEISS is one of the global leaders in the optical and optoelectronic industries and has been contributing to technological progress for
 
 179 years
 
 now.
 
 
 
 
 
 As a pioneer in Medical Technology, ZEISS helps doctors all over the world to diagnose and treat diseases more effectively.
 
 
 
 
 
 ZEISS T&uuml;rkiye is currently seeking, highly motivated and experienced
 
 Account Manager
 
 to represent
 
 ZEISS Medical Technology (MED)
 
 based in
 
 &Idot;zmir
 
 , T&uuml;rkiye. As Account Manager you will be responsible for all sales and application activities on ZEISS OPT (ophthalmology) product range in assigned territory and customers.
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Present and sell OPT product range
 </li>
 <li>
 Full appropriate utilization, organization and accountability of demonstration equipment to facilitate product evaluation and convert sales opportunities in line with company policy
 </li>
 <li>
 Negotiation to agreed discount levels, seeking proper approvals to ensure profit/discount levels
 </li>
 <li>
 Identify and develop sales prospects and other key accounts for innovative products
 </li>
 <li>
 Prepare customer presentations, tenders, and proposals
 </li>
 <li>
 The timely follow up of all new leads and referrals resulting from field and marketing activity
 </li>
 <li>
 Carry out defined sales action plans and schedules, as part of targeted marketing campaigns
 </li>
 <li>
 Work with internal customers to facilitate delivery of customer orders/supply contracts and resolution of customer enquiries
 </li>
 <li>
 Provide customer training/product troubleshooting
 </li>
 <li>
 Project/Forecast the number of sales to be made
 </li>
 <li>
 Develop and maintain product knowledge to defined standards of competency
 </li>
 <li>
 Establish and maintain excellent customer relationships
 </li>
 <li>
 Identify and resolve customer concerns/complaints
 </li>
 <li>
 Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
 </li>
 <li>
 Prepare business plan to allow target achievement with review of territory/target objectives quarterly
 </li>
 <li>
 Maintain CRM database, solutions pipeline, market database to ensure key customer details are correct and known
 </li>
 <li>
 Maintain professional conduct, ensuring representation of the Company values and ethics at all times
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 Minimum Bachelor's degree in a science or business
 </li>
 <li>
 Minimum 5 years in Ophthalmic sales or Clinical environment
 </li>
 <li>
 Possesses in-depth knowledge of ophthalmic surgery, including cataract, vitrectomy, and refractive procedures. Demonstrates expertise in diagnosis, IOL calculations, and a comprehensive understanding of ocular anatomy and pathology as they pertain to ophthalmic surgery
 </li>
 <li>
 Requires effective communication skills and teaching ability to direct customers in a surgical environment
 </li>
 <li>
 Proficiency in Microsoft Office Applications
 </li>
 <li>
 Proficiency in both written and spoken English
 </li>
 <li>
 Valid driving license and active driving experience
 </li>
 </ul>
 
 
 
 
 Join us today. Inspire people tomorrow.
 
 
 
 
 
 
 Diversity
 
 is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
 
</div>

Account Manager

Join ZEISS Medical Technology and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ZEISS Medical Technology

ABOUT_COMPANY

Service Account Manager (Ankara / İstanbul)

Digital Products - Product and Application Manager

Account Manager