Qureos Mentor

Zelis Healthcare

<div><div><h2 class="jobSectionHeader">Description</h2><div>
At Zelis, we Get Stuff Done. So, let&rsquo;s get to it! 
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts &ndash; driving real, measurable results for clients.
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. 
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
The Senior Manager Investment &amp; Capacity Planning is responsible for leading revenue forecasting, capacity planning, cost modeling, and margin optimization for the Price Optimization business. This role integrates client demand signals, sales pipeline inputs, and operational capacity into actionable forecasts and strategic plans that enable scalable, profitable growth. 
 
You will partner closely with Finance (FP&amp;A), Operations, Technology, and Executive Leadership to drive data-informed decision-making, investment prioritization, and operational efficiency. The role owns key sales operations processes, tools, and analytics that directly impact revenue performance, cost structure, and margin outcomes.
What you&rsquo;ll do:
Revenue Forecasting &amp; Planning<ul><li>
Lead end-to-end revenue forecasting processes incorporating client schedules, pipeline data, and operational capacity</li><li>
Translate business drivers into forecast assumptions, timelines, and scenario models</li><li>
Align sales expectations with operational capacity</li></ul> 
Budgeting, Expense Management &amp; Financial Discipline<ul><li>
Own budget planning and expense management</li><li>
Perform variance analysis to identify risks and opportunities</li><li>
Ensure alignment between spend, revenue, and margin targets</li></ul> 
Capacity Planning &amp; Operational Modeling<ul><li>
Develop and manage workforce and capacity planning models</li><li>
Identify and mitigate capacity constraints</li><li>
Establish scalable frameworks for growth</li><li>
Own finance operations processes that drive forecast accuracy, capacity alignment, and margin performance, while leading cross-functional strategic initiatives that improve cost discipline, profitability, and scalable decision-making frameworks.</li></ul> 
Costing, Pricing &amp; Margin Management<ul><li>
Own costing models and unit economics visibility</li><li>
Support price structure evaluation</li><li>
Drive margin improvement initiatives</li></ul> 
Investment Planning &amp; Strategic Decision Support<ul><li>
Develop business cases for investments</li><li>
Evaluate ROI and financial impact</li><li>
Support Make vs. Buy vs. Automate analyses</li></ul>
What you&rsquo;ll bring to Zelis:
<ul><li>12+ years of experience in Sales Operations, Strategic Finance, or Operations Finance</li><li>
Bachelor&rsquo;s degree required; MBA preferred</li><li>
Expertise in forecasting, financial modeling, and capacity planning</li><li>
Experience with sales operations tools and pricing models</li><li>
Strong analytical and stakeholder management skills</li></ul><div><div>
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</div></div>
Base Salary Range
$127,000.00 - $160,550.00
At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.
Zelis&rsquo; full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees&rsquo; health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Equal Employment Opportunity 
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don&rsquo;t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 
Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</div></div></div>

Sr Manager Investment & Capacity Planning

<div><div><h2 class="jobSectionHeader">Description</h2><div>
At Zelis, we Get Stuff Done. So, let&rsquo;s get to it! 
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts &ndash; driving real, measurable results for clients.
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. 
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
The Senior Manager, Pricing and Revenue Analytics is responsible for supporting pricing strategy, deal modeling, and financial analysis for the Price Optimization business. This role integrates sales pipeline inputs, client requirements, and pricing frameworks into actionable deal structures and insights that support revenue growth and margin performance. 
 
This role partners closely with Sales, Finance (FP&amp;A), Product, and Operations to drive data-informed pricing decisions, deal governance, and financial visibility. The role supports key sales operations processes, tools, and analytics that impact revenue realization, pricing consistency, and profitability outcomes.
What You&rsquo;ll Do:<div><div><div><div><div><div><div><div><div>
Revenue Forecasting &amp; Planning<ul><li>
Support revenue forecasting processes by providing deal-level insights and pricing assumptions</li><li>
Translate deal activity into forecast inputs and revenue timing</li><li>
Align pipeline expectations with pricing and revenue assumptions</li></ul>
Budgeting, Expense Management &amp; Financial Discipline<ul><li>
Support financial planning through deal and pricing analysis</li><li>
Identify variances between expected and actual outcomes</li><li>
Maintain alignment between pricing, revenue, and margin expectations</li></ul>
Costing, Pricing &amp; Margin Management<ul><li>
Build pricing models and ACV calculations</li><li>
Support price structure evaluation and adherence to guidelines</li><li>
Identify pricing leakage and margin risks</li><li>
Support pricing, deal modeling, and forecasting inputs to improve pricing consistency, deal quality, and margin visibility</li></ul>
Sales Operations Tools &amp; Enablement<ul><li>
Maintain pricing tools, templates, and models</li><li>
Support reporting and dashboards for pricing performance</li><li>
Contribute to scalable pricing and quoting capabilities by leveraging AI</li></ul>
What You&rsquo;ll Bring to Zelis:<ul><li>
12+ years of experience in Sales Operations, Finance, FP&amp;A, or Commercial Finance</li><li>
Bachelor&rsquo;s degree in Finance, Accounting, Economics, or related field</li><li>
Experience in US healthcare or related industry preferred</li><li>
Solid financial modeling and analytical skills</li><li>
Familiarity with pricing strategy and deal economics</li><li>
Comfortable adopting AI-enabled tools to improve analytical efficiency, reporting, and pricing decision support across the organization.</li></ul></div></div></div></div></div></div></div></div></div>
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. 
Equal Employment Opportunity 
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don&rsquo;t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 
Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</div></div></div>

Senior Manager – Pricing and Revenue Analytics

<div><div><h2 class="jobSectionHeader">Description</h2><div>
At Zelis, we Get Stuff Done. So, let&rsquo;s get to it! 
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts &ndash; driving real, measurable results for clients.
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. 
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
Provides front-line customer service support by answering incoming calls, resolving basic inquiries, and escalating complex issues. Works under close supervision with clearly defined procedures.
What You&rsquo;ll Do:<ul><li>
Respond to inbound customer inquiries using established scripts and protocols, ensuring accurate and courteous communication across phone, email, or chat platforms.</li><li>
Document all customer interactions thoroughly in the CRM system, capturing relevant details to support continuity and quality of service.</li><li>
Follow standardized troubleshooting procedures to resolve basic issues such as account access, billing questions, and general product/service information.</li><li>
Identify and escalate unresolved or complex issues to Level 2 or designated escalation teams, ensuring timely resolution and customer satisfaction.</li><li>
Maintain compliance with call center policies, including adherence to schedule, call handling time, and data privacy standards.</li><li>
Participate in training sessions and team meetings to stay current on product updates, system changes, and customer service best practices.</li></ul>
What You&rsquo;ll Bring to Zelis:
<ul><li>HS Diploma &amp; 0-1 yrs</li><li>
Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.</li><li>
Strong organizational and documentation skills.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.</li><li>
Detail-oriented with strong analytical and problem-solving abilities.</li><li>
Ability to work independently and as part of a team.</li></ul><div><div>
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</div></div>
Base Salary Range
$14.00 - $18.00
At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.
Zelis&rsquo; full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees&rsquo; health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Equal Employment Opportunity 
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don&rsquo;t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 
Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</div></div></div>

Care Concierge - Shift: 1130 am - 8 pm EST

<div><div><h2 class="jobSectionHeader">Description</h2><div><div>
At Zelis, we Get Stuff Done. So, let&rsquo;s get to it!</div><div> 
A Little About Us</div><div>
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts &ndash; driving real, measurable results for clients.</div><div> 
A Little About You</div><div>
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.</div>
Position Overview
The Associate Strategic Client Executive (Associate SCE) role will serve as the primary point of contact for Zelis for their assigned book of business. The Associate SCE will manage an assigned book of business comprised of vertically aligned clients and will drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering growth with additional products and services, and ensure Zelis is always meeting and/or exceeding client expectations while driving a superior OneZelis customer experience. The Associate SCE will develop and maintain critical internal and external relationships to sustain and build upon Zelis&rsquo; value proposition and work collaboratively across the enterprise to achieve their clients' goals and objectives.
What you&rsquo;ll do:<ul><li>
Client Relationship Building: Maximize the breadth and depth of relationships by working closely with clients to intimately understand their business strategies, needs, and challenges as well as how Zelis supports the achievement of those goals.</li><li>
Revenue Management: Manage and oversee revenue targets, including budgets, forecasts, and product utilization review for the assigned book of business.</li><li>
Client Renewals &amp; Retention: Responsible for client renewals and retention. Successfully facilitate contract negotiations with their leader and manage the complete life cycle to renew client agreements while looking for ways to expand the partnership.</li><li>
Risk Identification &amp; Mitigation: Proactively identify and mitigate risks such as volume decreases, service gaps, and changes in client relationships.</li><li>
Product Knowledge &amp; Optimization: Drive revenue growth through existing product optimization, understand and communicate key differentiators, product strategy, features, and functionality.</li><li>
Client Growth: Successfully uncover and qualify opportunities for growth to deliver great client value. Collaborate with sales to present innovative solutions and grow existing client base. Identify up and cross-sell opportunities to flag for Sales.</li><li>
Client Value: Effectively illustrate and validate client outcomes consistently, leveraging client reporting and knowledge of client&rsquo;s business goals and measures.</li><li>
Conduct Client Business Reviews: Conduct and lead all client business reviews and account plans to optimize value within the client's book of business.</li><li>
Client Advocacy: Ensure industry leading quality service delivery and client satisfaction; measurements include proactive client management, timely escalation and resolution of issues, and nurture clients into loyal promoters. Secure client references and permission in support of key Zelis initiatives and case studies as needed.</li></ul>
What you&rsquo;ll bring to Zelis:<ul><li>
Bachelor&rsquo;s degree preferred.</li><li>
5+ years in client management role with experience in the Payer space. Experience in working in healthcare including insurance companies, or working with cost management, electronic payments, Third Party Administrators, and/or healthcare communications solutions.</li><li>
Demonstrated success in revenue management and increased utilization within an assigned book of business of mid to large enterprise clients.</li><li>
Excellent written and verbal communication skills. Excellent presentation, public speaking, and meeting management capabilities. Ability to tailor messages to audiences.</li><li>
Proven collaboration with key business partners: Sales, Operations, Product, Services, and Marketing.</li><li>
Ability to anticipate future trends and incorporate them into business review planning.</li><li>
Synthesizes complex issues and communicates clearly with both clients and internal stakeholders.</li><li>
Ability to communicate and interact formally and informally with VPs and Executive Leadership; demonstrates enterprise thinking with ability to influence; proven ability to influence across a matrix and with leadership.</li><li>
Experience leveraging data and reporting to accurately identify client and industry trends; able to synthesize data into compelling narratives.</li><li>
Demonstrates sense of urgency and ability to multi-task and prioritize.</li><li>
Strong listening and comprehension skills, ability to understand and address client concerns, feedback, and appropriately manage discussions with clients.</li><li>
Travel estimated 30-40% (primarily) domestic [internal and external meetings]; Location: Remote.</li><li>
Deep Understanding of Client&rsquo;s Business: Understand the client in terms of markets they operate in, competitors, objectives, and challenges. Successfully build strategic account plans to fully understand client&rsquo;s pain and business drivers.</li><li>
Develop Trusting Relationships: Cultivates deep relationships with clients and team</li><li>
Executive Communicator: Proactively communicates. Can effectively prepare and present communications to clients and leadership teams.</li><li>
Problem Solver: The ability to offer and communicate compelling solutions to client challenges is invaluable.</li><li>
Industry Knowledge: Remain abreast of changing and evolving healthcare landscape, regulations, and related market vertical and competitor trends.</li><li>
Financial Acumen: Strong financial acumen and ability to interpret client financials. Commission-driven and motivated to achieve growth targets.</li><li>
Innovative Thinking: Brings creative insight to client&rsquo;s businesses to help them deliver a competitive advantage.</li><li>
Collaborator: Actively partners across BUs to communicate client needs &amp; issues, shares and provides awareness of external trends and competitor landscape.</li><li>
Troubleshooting: Forward looking, keeps an eye out for potential internal/external problems and managing potential concerns.</li></ul><div><div>
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</div></div>
Base Salary Range
$95,000.00 - $120,650.00
At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.
Zelis&rsquo; full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees&rsquo; health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Equal Employment Opportunity 
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don&rsquo;t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 
Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</div></div></div>

Associate Strategic Client Executive - TPA

Join Zelis Healthcare and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Zelis Healthcare

About Company

Sr Manager Investment & Capacity Planning

Senior Manager – Pricing and Revenue Analytics

Care Concierge - Shift: 1130 am - 8 pm EST

Associate Strategic Client Executive - TPA